Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Cannot complete Apple Developer Program enrollment payment — stuck on "Contact Support"
Hi everyone, I'm trying to enroll in the Apple Developer Program, but every time I attempt the payment it fails and shows a message asking me to contact support. I've waited the suggested timeframe and retried, but the payment still won't go through. This is blocking me from completing enrollment and setting up App Store Connect. What I've already tried: Retried the payment after the recommended waiting period — same error Emailed Apple Support (case number: 102911809145) — no response so far Tried calling — the phone/"Call Me" callback option that was previously available has now been removed from my Contact Us page At this point I have no working way to reach Apple Support directly. Has anyone run into this same payment error during enrollment? If so, what finally resolved it for you? And if any Apple staff see this, I'd really appreciate help getting case 102911809145 looked at. Thanks in advance.
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Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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Enrollmetn status - Your Account is in Review
I am trying to unroll in 'Apple Developer Program' as an 'Individual'. It went for review. I have shared the requested document. It has been more than 20 days. however, it still says 'Your Account is in review' status. Support Team responds to email after 5 to 6 days with a Template email stating Your account is in review with Operations Teams. I tried reaching over the call but the call remains in the queue forever. Can someone guide me how can I get my review completed?
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Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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NFC & SE Platform request requirements
Goodmorning, I want to request NFC & SE Platform functionality but the following link does not seem to work for me. https://developer.apple.com/contact/request/nfc-se-platform It displays the following message: You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page. Visit account But in my membership details, I am the account holder as seen in the image below. Does someone know how this might happen?
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Enrollment stuck on "Pending" for 4 days after payment — requesting manual review
Hello, My Apple Developer Program enrollment has been stuck on "Pending" for 4 days. The payment was completed successfully and I received the receipt, but my membership has not been activated and the status has not changed. I have not received any email requesting additional documents or identity verification, and no phone support option is available to me. I have already waited well beyond the stated processing time. Could someone from Apple please escalate this to the Developer Program Enrollment team for a manual review and activation? Details: Enrollment / payment date: June 5, 2026 Order Number (Web Order Number): W1525141060 Enrollment type: Individual Region: Japan Case ID (if any): 102911454780 This is blocking my development. Any help would be greatly appreciated. Thank you.
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pple Developer Program Enrollment Could Not Be Completed At This Time
Hello, I am trying to enroll in the Apple Developer Program as an individual developer. During enrollment, I received the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have already contacted Apple Developer Support and a case has been opened: Case ID: 102906135697 I have not received any additional information yet and I am wondering if anyone else has experienced this issue recently. How long did it take for your enrollment to be reviewed and resolved? Thank you.
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Individual Developer Enrollment (UK): Held on hold for 4 hours on multiple callbacks, no response (Case ID: 102910351530)
Hi, Need some advice on a broken enrollment loop. I registered as an individual in the UK last week. Since enrollment, I have: Day 1: Received the "Your order is being processed" email Day 2: Received the "Review your Apple Developer Program enrollment" email requesting ID verification, and I uploaded my ID as soon as I got the email Day 4: Received an invoice number and "your order has been confirmed" from Apple However, as I log on to developer.apple.com, the website is still stuck saying "To continue your enrollment, complete your purchase now", despite Apple having successfully taken payment from my card and processed the enrollment. If I click it, it attempts to loop me back into a transaction I have already completed. I opened a ticket (Case ID: 102910351530), but got no email response. Attempting to use the phone callback system has been impossible. I have also tried requesting callbacks during their UK (and Ireland) business hours on working days. Every time the system dials my phone, I ended up being placed on hold with the music without anyone actually taking the call. There was once I've even had to endure 4 hours straight on the call before I eventually had to hang up. I completely understand that WWDC is around the corner and support queues are likely heavily backlogged, but the callback loop seems fundamentally broken. A few questions: Is anyone else registering as a developer in the UK / Ireland experiencing the same issue? Is there a path to escalate the issue to human support? Case ID: 102910351530 Any insight or guidance from fellow devs or Apple moderators would be incredibly appreciated. Thank you in advance!
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Been a month and still no response about our Developer Account
On my Apple Developer Account, all I see is "Your enrollment is being processed. Your enrollment ID is JYD86Q79DM." This has been ongoing for 4 weeks now. This is the first time I am enrolling to the program and need to know time it takes and if I am missing any steps? Please advise We are keen on uploading our app to the Apple Store but we need to begin testing asap and without the approval of our Dev account this is not possible. Is there any Apple verified team here to respond?
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Urgent: Apple Developer Organization Account Takeover – No Resolution After One Week
Case Number: 102905844463 I'm posting here in the hope that someone from Apple or the developer community can advise on the appropriate escalation path. Our Apple Developer Organization account appears to have been compromised approximately one week ago. The primary Apple ID associated with the account was info at tadarab.com. Prior to losing access, we received multiple unsolicited Apple verification code SMS messages. Shortly thereafter, Apple sent a security notification confirming that a new trusted phone number ending in **9794 had been added to the account. The original trusted phone number ending in **4346 was no longer being used for verification. Since then: We have completely lost access to the primary Apple ID. The original Apple ID is no longer recognized through Apple's account recovery process. Team members associated with the organization appear to have been removed. Developer certificates appear to have been removed. We can no longer access App Store Connect or the Apple Developer account. A support case was opened immediately after the incident. Unfortunately, after a week of communication, support has not yet addressed the reported account compromise and instead responded that they could not verify our association with the Developer Program membership—which is itself one of the consequences of the apparent takeover. My main concern is understanding how a trusted verification phone number could be changed and an entire Developer Organization account effectively taken over without the legitimate owner being able to prevent or recover from the change. Has anyone experienced a similar situation, and is there a recommended escalation path within Apple for Developer Organization account compromises? Any guidance would be greatly appreciated.
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Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
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It's been a week since I paid and no progress update
I have the signed agreement, order ack, order processing, enrollment review, documents received and invoice emails from Apple on May 31 in the AM, and I was told they'd follow up within 2 business days. Asked to be called on Wed (after 72 hours of paying) – nothing. Submitted a support ticket via email on Thurs – nothing. At this point it's been a week. I have followed all of the steps timely, provided all of the information they requested and waited the SLAs they supposedly commit to. Apple has quickly and gladly taken my money without any delays, but I have yet to hear the slightest update on my order/account status. I understand there may be many cases to review, but then be transparent about your SLAs. Don't say it'll take 2 business days if it'll actually take more than a week. Or don't take my money until you're ready to deliver on the service I purchased. This is blocking me from making progress with my app and it's all been a very frustrating process. I'm already dreading the thought of how long it'll take when I submit my app to the App Store for review.
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How can I reset or cancel an Apple Developer Program enrollment with an incorrect name?
Hello, I started an Apple Developer Program enrollment, but I accidentally entered the wrong name during the process. The enrollment was not completed yet. I would like to know what is the correct way to reset, cancel, or restart the enrollment so I can submit it again with my correct legal name. I already contacted Apple Developer Support, but I have not been able to resolve the issue yet. I would appreciate any guidance on the proper next step. Thank you.
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Accessing Siri AI on iOS 27 beta 1
Inquiring if there are any bugs in the wait list for obtaining access to Siri AI. Most developers I know have received access at this point, my devices are still waitlisted. Are their steps outside of region / language that can cause longer wait times for admittance and are there steps I should take to ensure their is not a hitch in the system, or is this truly a slow rollout and I will just be a week behind the curve in development ?
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ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING - TestFlight Submission Failing
Hello, I am currently unable to submit builds for TestFlight testing. Whenever I attempt to process a build, I receive the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING "Beta contract is missing for the app." I have verified my account details and compliance to ensure everything is correct on my end: I am the Account Holder. My Free Apps and Paid Apps agreements are both marked as Active in App Store Connect. All App Privacy, Age Rating, and Export Compliance forms are completed. I reached out to Apple Support via email a few days ago but have not yet received a response. My Support Case ID is: 102910951543. Because there are no pending agreements on my end, it appears the TestFlight Beta contract has become detached on Apple's backend. Could a DTS engineer or support representative please manually re-provision the beta contract for my account? Thank you for your time and assistance.
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Bad review
How are some people getting access within 10 minutes while I've been waiting for over a week? In fact, it's been 48 hrs since I joined the waitlist. This is honestly ridiculous. I've met all the requirements, enabled every necessary setting, and still have no access. Meanwhile, others are getting approved almost instantly. If the rollout is based on a waitlist, then it should be handled fairly and consistently. Waiting this long for a feature update is extremely frustrating, especially when there has been little to no communication about the delay.
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Cannot complete Apple Developer Program enrollment payment — stuck on "Contact Support"
Hi everyone, I'm trying to enroll in the Apple Developer Program, but every time I attempt the payment it fails and shows a message asking me to contact support. I've waited the suggested timeframe and retried, but the payment still won't go through. This is blocking me from completing enrollment and setting up App Store Connect. What I've already tried: Retried the payment after the recommended waiting period — same error Emailed Apple Support (case number: 102911809145) — no response so far Tried calling — the phone/"Call Me" callback option that was previously available has now been removed from my Contact Us page At this point I have no working way to reach Apple Support directly. Has anyone run into this same payment error during enrollment? If so, what finally resolved it for you? And if any Apple staff see this, I'd really appreciate help getting case 102911809145 looked at. Thanks in advance.
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Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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Apple Maps Server API Limits
I’ve developed a service that migrates saved locations from other services to Apple Maps using Apple Maps Guides. Are you planning to develop this service in the direction of native migration or increasing its limits? We’ve noticed a high demand for this request, but we’re currently hitting Server API limits.
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Enrollmetn status - Your Account is in Review
I am trying to unroll in 'Apple Developer Program' as an 'Individual'. It went for review. I have shared the requested document. It has been more than 20 days. however, it still says 'Your Account is in review' status. Support Team responds to email after 5 to 6 days with a Template email stating Your account is in review with Operations Teams. I tried reaching over the call but the call remains in the queue forever. Can someone guide me how can I get my review completed?
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28
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Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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28
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NFC & SE Platform request requirements
Goodmorning, I want to request NFC & SE Platform functionality but the following link does not seem to work for me. https://developer.apple.com/contact/request/nfc-se-platform It displays the following message: You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page. Visit account But in my membership details, I am the account holder as seen in the image below. Does someone know how this might happen?
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How to complete the payment for developer program?
I generated a payment mandate but cancelled it, and now I am trying to make a payment from the last 3 days. This is saying contact support. It's been 3 days since raising these concerns to developer support. Can someone please help me with this?
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Enrollment stuck on "Pending" for 4 days after payment — requesting manual review
Hello, My Apple Developer Program enrollment has been stuck on "Pending" for 4 days. The payment was completed successfully and I received the receipt, but my membership has not been activated and the status has not changed. I have not received any email requesting additional documents or identity verification, and no phone support option is available to me. I have already waited well beyond the stated processing time. Could someone from Apple please escalate this to the Developer Program Enrollment team for a manual review and activation? Details: Enrollment / payment date: June 5, 2026 Order Number (Web Order Number): W1525141060 Enrollment type: Individual Region: Japan Case ID (if any): 102911454780 This is blocking my development. Any help would be greatly appreciated. Thank you.
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1
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0
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64
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pple Developer Program Enrollment Could Not Be Completed At This Time
Hello, I am trying to enroll in the Apple Developer Program as an individual developer. During enrollment, I received the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have already contacted Apple Developer Support and a case has been opened: Case ID: 102906135697 I have not received any additional information yet and I am wondering if anyone else has experienced this issue recently. How long did it take for your enrollment to be reviewed and resolved? Thank you.
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1
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0
Views
33
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Individual Developer Enrollment (UK): Held on hold for 4 hours on multiple callbacks, no response (Case ID: 102910351530)
Hi, Need some advice on a broken enrollment loop. I registered as an individual in the UK last week. Since enrollment, I have: Day 1: Received the "Your order is being processed" email Day 2: Received the "Review your Apple Developer Program enrollment" email requesting ID verification, and I uploaded my ID as soon as I got the email Day 4: Received an invoice number and "your order has been confirmed" from Apple However, as I log on to developer.apple.com, the website is still stuck saying "To continue your enrollment, complete your purchase now", despite Apple having successfully taken payment from my card and processed the enrollment. If I click it, it attempts to loop me back into a transaction I have already completed. I opened a ticket (Case ID: 102910351530), but got no email response. Attempting to use the phone callback system has been impossible. I have also tried requesting callbacks during their UK (and Ireland) business hours on working days. Every time the system dials my phone, I ended up being placed on hold with the music without anyone actually taking the call. There was once I've even had to endure 4 hours straight on the call before I eventually had to hang up. I completely understand that WWDC is around the corner and support queues are likely heavily backlogged, but the callback loop seems fundamentally broken. A few questions: Is anyone else registering as a developer in the UK / Ireland experiencing the same issue? Is there a path to escalate the issue to human support? Case ID: 102910351530 Any insight or guidance from fellow devs or Apple moderators would be incredibly appreciated. Thank you in advance!
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3
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1
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121
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Been a month and still no response about our Developer Account
On my Apple Developer Account, all I see is "Your enrollment is being processed. Your enrollment ID is JYD86Q79DM." This has been ongoing for 4 weeks now. This is the first time I am enrolling to the program and need to know time it takes and if I am missing any steps? Please advise We are keen on uploading our app to the Apple Store but we need to begin testing asap and without the approval of our Dev account this is not possible. Is there any Apple verified team here to respond?
Replies
2
Boosts
1
Views
86
Activity
3d
Urgent: Apple Developer Organization Account Takeover – No Resolution After One Week
Case Number: 102905844463 I'm posting here in the hope that someone from Apple or the developer community can advise on the appropriate escalation path. Our Apple Developer Organization account appears to have been compromised approximately one week ago. The primary Apple ID associated with the account was info at tadarab.com. Prior to losing access, we received multiple unsolicited Apple verification code SMS messages. Shortly thereafter, Apple sent a security notification confirming that a new trusted phone number ending in **9794 had been added to the account. The original trusted phone number ending in **4346 was no longer being used for verification. Since then: We have completely lost access to the primary Apple ID. The original Apple ID is no longer recognized through Apple's account recovery process. Team members associated with the organization appear to have been removed. Developer certificates appear to have been removed. We can no longer access App Store Connect or the Apple Developer account. A support case was opened immediately after the incident. Unfortunately, after a week of communication, support has not yet addressed the reported account compromise and instead responded that they could not verify our association with the Developer Program membership—which is itself one of the consequences of the apparent takeover. My main concern is understanding how a trusted verification phone number could be changed and an entire Developer Organization account effectively taken over without the legitimate owner being able to prevent or recover from the change. Has anyone experienced a similar situation, and is there a recommended escalation path within Apple for Developer Organization account compromises? Any guidance would be greatly appreciated.
Replies
1
Boosts
0
Views
62
Activity
3d
Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
Replies
1
Boosts
0
Views
60
Activity
3d
It's been a week since I paid and no progress update
I have the signed agreement, order ack, order processing, enrollment review, documents received and invoice emails from Apple on May 31 in the AM, and I was told they'd follow up within 2 business days. Asked to be called on Wed (after 72 hours of paying) – nothing. Submitted a support ticket via email on Thurs – nothing. At this point it's been a week. I have followed all of the steps timely, provided all of the information they requested and waited the SLAs they supposedly commit to. Apple has quickly and gladly taken my money without any delays, but I have yet to hear the slightest update on my order/account status. I understand there may be many cases to review, but then be transparent about your SLAs. Don't say it'll take 2 business days if it'll actually take more than a week. Or don't take my money until you're ready to deliver on the service I purchased. This is blocking me from making progress with my app and it's all been a very frustrating process. I'm already dreading the thought of how long it'll take when I submit my app to the App Store for review.
Replies
1
Boosts
0
Views
55
Activity
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How can I reset or cancel an Apple Developer Program enrollment with an incorrect name?
Hello, I started an Apple Developer Program enrollment, but I accidentally entered the wrong name during the process. The enrollment was not completed yet. I would like to know what is the correct way to reset, cancel, or restart the enrollment so I can submit it again with my correct legal name. I already contacted Apple Developer Support, but I have not been able to resolve the issue yet. I would appreciate any guidance on the proper next step. Thank you.
Replies
3
Boosts
0
Views
180
Activity
3d
Accessing Siri AI on iOS 27 beta 1
Inquiring if there are any bugs in the wait list for obtaining access to Siri AI. Most developers I know have received access at this point, my devices are still waitlisted. Are their steps outside of region / language that can cause longer wait times for admittance and are there steps I should take to ensure their is not a hitch in the system, or is this truly a slow rollout and I will just be a week behind the curve in development ?
Replies
1
Boosts
0
Views
121
Activity
3d
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING - TestFlight Submission Failing
Hello, I am currently unable to submit builds for TestFlight testing. Whenever I attempt to process a build, I receive the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING "Beta contract is missing for the app." I have verified my account details and compliance to ensure everything is correct on my end: I am the Account Holder. My Free Apps and Paid Apps agreements are both marked as Active in App Store Connect. All App Privacy, Age Rating, and Export Compliance forms are completed. I reached out to Apple Support via email a few days ago but have not yet received a response. My Support Case ID is: 102910951543. Because there are no pending agreements on my end, it appears the TestFlight Beta contract has become detached on Apple's backend. Could a DTS engineer or support representative please manually re-provision the beta contract for my account? Thank you for your time and assistance.
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0
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26
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Is Apps and Books with the License is the Only way to distribute Public Apps via DDM
Is Apps and Books with the License is the Only way to distribute Public Apps via MDM Server via DDM Protocol? Previously with MDM Command public app store apps were getting installed without vpp license as well. InstallApplication Is there any Apple with Did with respect to License even for Public App Store Applications?
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Bad review
How are some people getting access within 10 minutes while I've been waiting for over a week? In fact, it's been 48 hrs since I joined the waitlist. This is honestly ridiculous. I've met all the requirements, enabled every necessary setting, and still have no access. Meanwhile, others are getting approved almost instantly. If the rollout is based on a waitlist, then it should be handled fairly and consistently. Waiting this long for a feature update is extremely frustrating, especially when there has been little to no communication about the delay.
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22
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HomePod developer beta
How can I get access on my developer account to have access to the HomePod developer software? I would love to be able to do some testing with my HomePods? Thank you. X-ration point
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