Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Your case ID is 30000003141736 and case ID is 30000003141292
Hi, Please process a refund, as I do not wish to continue with the Apple Developer Program for this year. The subscription was automatically billed starting 20 March 2027 via my personal service provider / Maxis billing account, whereas it should have been charged to my company credit card instead. Kindly assist in resolving this matter. You may contact me or email.
0
0
25
5d
Enrollment Payment Stuck in Limbo - Web Pending, Developer App Locked Out
Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?
0
0
20
5d
Urgent: Family Controls Entitlement for DeviceActivityMonitorExtension (Parent app already approved)
I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.
0
0
26
6d
Duplicate Payment and Enrollment Not Activated
Hello, I am currently trying to enroll in the Apple Developer Program, and I seem to have encountered an issue. I completed the enrollment process and made the payment of $99. I received a payment confirmation, but my enrollment has not been activated after 46 hours. When I checked the status, it still indicated that payment was required, so I mistakenly made a second payment. I have now received confirmation for both payments. Here are my order details: First order ID: D009543166 Second order ID: D009549194 Could you please: Confirm the status of my enrollment Help activate my Apple Developer account Advise on the duplicate payment and process a refund if applicable Thank you for your assistance. Best regards, Kobe Shust
0
0
57
6d
Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
1
0
75
6d
When will my developer account be activated?
I have already paid the 99 USD for the enrollment, that was 8 days ago, I don't understand what is happening on the page it says that everything is managed in 48 hours... is there a problem? Additionally, I have generated a claim in Apple Support with caseID 102850171298 4 days ago, and it was not responded to in any way. I'm a little angry, it's not a cheap service and I have to work.
0
0
29
6d
Should I enroll in Apple Developer Program with Apple ID set to U.S. if I need Germany for tax purposes?
Hello everyone, I am looking for advice from anyone who has experience with Apple Developer account setup across countries. My Apple account is currently associated with the United States, but I live in Germany and would like my Apple Developer setup to be associated with Germany for tax and administrative reasons. At the moment, I have not enrolled yet in the Apple Developer Program, because I am hesitant to proceed while the account is still tied to the U.S. I want to avoid creating complications later around tax information, billing or account maintenance. My app is essentially ready, so I am trying to make the right decision before enrolling. I would really appreciate guidance on a few points: Has anyone enrolled first and then later changed the country association successfully? Is it better to update the Apple account to Germany before joining the Developer Program? For developers based in Germany, did Apple require anything specific for tax or identity verification? Would enrolling with the account still associated with the U.S. create problems later for App Store Connect, payments or tax forms? I contacted Apple Support on March 21st to clarify this, but I have not yet received a response, so I thought I would ask here in case others have gone through the same process. Any advice or shared experience would be very helpful. Thank you!
0
0
92
1w
Payment completed but Apple Developer Program still not activated
Hello, I enrolled in the Apple Developer Program on March 22, 2026 and the payment has already been successfully charged. I also received an invoice the next day (March 23, 2026). However, my account is still not activated, and the system continues to prompt me to complete the enrollment or make the payment again. Is this a normal delay in activation? How long does it usually take for the account to be activated after payment? Do I need to take any additional steps, or should I contact support directly? Thank you for your assistance.
0
0
50
1w
3 semanas desde el pago apple developer
realice un pago para el apple developer program. el cual ya fue cargado el cobro y aprobado por el banco pero no recibo autorización o respuestas de apple solo envían un link para que les envié un correo nuevamente dejándome en un circulo infinito de NADA, al borde de una demanda por parte de los inversionistas que están financiando la app en desarrollo. aunque la atencion por parte del call center es buena no pueden resolver los problemas solo me cambian entre departamentos
0
0
37
1w
developer account payment verification
iam new in Apple Develper account. i create a account fill the form, and add the payment, after payment form completion, i recieved the email that your account is verified with in 48 hours, afetr 48 hours when i login again into my developer account, again the payment form is opening and showing my account is not completed, now the problem is that i think, developer account is my personal but the payment account i added its clients account so it is possible that apple will approve my account?
1
0
61
1w
Unable to Complete Apple Developer Registration – No Clear Reason Provided
Subject: Unable to Complete Apple Developer Registration – No Clear Reason Provided Hello, I am currently trying to register for an Apple Developer account, but I keep receiving the following response: "We are unable to process your enrollment for one or more reasons." I contacted support to ask for the specific reason, but the reply I received was exactly the same message: "We are unable to process your enrollment for one or more reasons." According to the emails and support responses, I am unable to get any clear explanation or solution. The app directs me to contact customer service, but customer service only repeats the same message, which makes it impossible to resolve the issue. At this point, I personally cannot think of any possible reason that would cause this problem. Even after reaching out multiple times, including to senior support staff, I still receive the same generic response without any details. This situation feels completely blocked with no way forward. I would like to ask: Is there any way to find out the specific reason for the rejection? Are there any steps I can take to resolve this issue and successfully complete the registration? Any guidance would be greatly appreciated. Thank you.
0
0
27
1w
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
0
0
36
1w
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
0
0
31
1w
URGENT: No Account Holder Access – Cannot Accept Agreement – Production Blocked
We are facing a critical issue with our Apple Developer account that is currently blocking app releases. Context: Organization account (Apple Developer Program) Account Holder: Ben Kunkel Apple Business Manager integrated with Okta (SCIM) Issue: The original Account Holder was deleted from Apple Business Manager and re-created via SCIM The recreated account now shows as “Staff” (Source: Custom Sync) and cannot be modified In Apple Developer, Ben is still listed as Account Holder but does not see any options to accept agreements or manage the account A transfer request was initiated to me before he left the company, but I am unable to complete identity verification (“Invalid Submission” error) Result: No active Account Holder can take action Unable to accept the updated Apple Developer Program License Agreement App submissions and updates are blocked (production impact) This appears to be a cross-system identity mismatch between Apple Business Manager and Apple Developer due to SCIM provisioning. Has anyone faced a similar issue? Any guidance on resolving this or getting it escalated internally would be greatly appreciated. We already have open cases with Apple Support, but progress has been slow. Thanks in advance.
0
0
15
1w
Developer Appstore Enrollment in Review - FL44QTK67R., Case Id - 102847803343
My developer enrollment(L297KTAW5F) was initiated on 10March and when the Enrollment in review was completed and when i did the payment in tab, the payment didn't go anywhere and it was totally stuck. Though the payment gone from my account, the enrollment was stuck and later in 3 days, the payment was reverted to my account. So no issues on the payment side. Now again when i opened Developer app, i was asked to do the enrollment again(FL44QTK67R). Now the enrollment is stuck in review and I opened a case id - 102847803343, and I got a email a day later asking to upload few documents which I did immediately. Since then I had been following up on email to update about the enrollment and no response yet. When playstore could do it in 2 days time, a company like apple giving a tough time with no options for a resolution is terrible.
0
0
27
1w
stuck on apple's developers enrollment, without any answer for 10 days
stuck on apple's developers enrollment, without any answer for 10 days, i sent after that 3 support emails, again with no answer there is no available phone number on the site, please help
Replies
4
Boosts
0
Views
119
Activity
5d
Our migration process was recently closed
regarding Enrollment ID 5UU6P6TKR6 (Case Number 102837952198). Our migration process was recently closed because a Developer Support Senior Advisor falsely claimed that our company website was inaccessible. The website is fully operational. We urgently request that you reopen our migration process to resolve this error.
Replies
0
Boosts
0
Views
18
Activity
5d
Your case ID is 30000003141736 and case ID is 30000003141292
Hi, Please process a refund, as I do not wish to continue with the Apple Developer Program for this year. The subscription was automatically billed starting 20 March 2027 via my personal service provider / Maxis billing account, whereas it should have been charged to my company credit card instead. Kindly assist in resolving this matter. You may contact me or email.
Replies
0
Boosts
0
Views
25
Activity
5d
Enrollment Payment Stuck in Limbo - Web Pending, Developer App Locked Out
Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?
Replies
0
Boosts
0
Views
20
Activity
5d
Urgent: Family Controls Entitlement for DeviceActivityMonitorExtension (Parent app already approved)
I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.
Replies
0
Boosts
0
Views
26
Activity
6d
Duplicate Payment and Enrollment Not Activated
Hello, I am currently trying to enroll in the Apple Developer Program, and I seem to have encountered an issue. I completed the enrollment process and made the payment of $99. I received a payment confirmation, but my enrollment has not been activated after 46 hours. When I checked the status, it still indicated that payment was required, so I mistakenly made a second payment. I have now received confirmation for both payments. Here are my order details: First order ID: D009543166 Second order ID: D009549194 Could you please: Confirm the status of my enrollment Help activate my Apple Developer account Advise on the duplicate payment and process a refund if applicable Thank you for your assistance. Best regards, Kobe Shust
Replies
0
Boosts
0
Views
57
Activity
6d
Enrollment frustration
"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I have an open ticket with Apple Support, but getting a reply from 'Bernardo' is taking forever. Anybody else in the same situation?
Replies
4
Boosts
1
Views
172
Activity
6d
Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
Replies
1
Boosts
0
Views
75
Activity
6d
When will my developer account be activated?
I have already paid the 99 USD for the enrollment, that was 8 days ago, I don't understand what is happening on the page it says that everything is managed in 48 hours... is there a problem? Additionally, I have generated a claim in Apple Support with caseID 102850171298 4 days ago, and it was not responded to in any way. I'm a little angry, it's not a cheap service and I have to work.
Replies
0
Boosts
0
Views
29
Activity
6d
Payment Confirmed but Apple Account Still Locked – No Support Response
I received the email confirming that I paid for my Apple account, but my account was never unlocked. I’ve already sent emails and requested phone support, but I haven’t been able to get help through any of these methods. I paid with my Visa card. Does anyone know what to do? Has anyone experienced this?
Replies
0
Boosts
0
Views
133
Activity
1w
Enrollment
I paid my subscription from mobile but it's been more than a week and I haven't been able to make it work, I received the email confirmation and if I look at the subscriptions it is there but the developer.apple.com dashbards is asking me to pay again?
Replies
0
Boosts
0
Views
39
Activity
1w
Should I enroll in Apple Developer Program with Apple ID set to U.S. if I need Germany for tax purposes?
Hello everyone, I am looking for advice from anyone who has experience with Apple Developer account setup across countries. My Apple account is currently associated with the United States, but I live in Germany and would like my Apple Developer setup to be associated with Germany for tax and administrative reasons. At the moment, I have not enrolled yet in the Apple Developer Program, because I am hesitant to proceed while the account is still tied to the U.S. I want to avoid creating complications later around tax information, billing or account maintenance. My app is essentially ready, so I am trying to make the right decision before enrolling. I would really appreciate guidance on a few points: Has anyone enrolled first and then later changed the country association successfully? Is it better to update the Apple account to Germany before joining the Developer Program? For developers based in Germany, did Apple require anything specific for tax or identity verification? Would enrolling with the account still associated with the U.S. create problems later for App Store Connect, payments or tax forms? I contacted Apple Support on March 21st to clarify this, but I have not yet received a response, so I thought I would ask here in case others have gone through the same process. Any advice or shared experience would be very helpful. Thank you!
Replies
0
Boosts
0
Views
92
Activity
1w
Payment completed but Apple Developer Program still not activated
Hello, I enrolled in the Apple Developer Program on March 22, 2026 and the payment has already been successfully charged. I also received an invoice the next day (March 23, 2026). However, my account is still not activated, and the system continues to prompt me to complete the enrollment or make the payment again. Is this a normal delay in activation? How long does it usually take for the account to be activated after payment? Do I need to take any additional steps, or should I contact support directly? Thank you for your assistance.
Replies
0
Boosts
0
Views
50
Activity
1w
3 semanas desde el pago apple developer
realice un pago para el apple developer program. el cual ya fue cargado el cobro y aprobado por el banco pero no recibo autorización o respuestas de apple solo envían un link para que les envié un correo nuevamente dejándome en un circulo infinito de NADA, al borde de una demanda por parte de los inversionistas que están financiando la app en desarrollo. aunque la atencion por parte del call center es buena no pueden resolver los problemas solo me cambian entre departamentos
Replies
0
Boosts
0
Views
37
Activity
1w
developer account payment verification
iam new in Apple Develper account. i create a account fill the form, and add the payment, after payment form completion, i recieved the email that your account is verified with in 48 hours, afetr 48 hours when i login again into my developer account, again the payment form is opening and showing my account is not completed, now the problem is that i think, developer account is my personal but the payment account i added its clients account so it is possible that apple will approve my account?
Replies
1
Boosts
0
Views
61
Activity
1w
Unable to Complete Apple Developer Registration – No Clear Reason Provided
Subject: Unable to Complete Apple Developer Registration – No Clear Reason Provided Hello, I am currently trying to register for an Apple Developer account, but I keep receiving the following response: "We are unable to process your enrollment for one or more reasons." I contacted support to ask for the specific reason, but the reply I received was exactly the same message: "We are unable to process your enrollment for one or more reasons." According to the emails and support responses, I am unable to get any clear explanation or solution. The app directs me to contact customer service, but customer service only repeats the same message, which makes it impossible to resolve the issue. At this point, I personally cannot think of any possible reason that would cause this problem. Even after reaching out multiple times, including to senior support staff, I still receive the same generic response without any details. This situation feels completely blocked with no way forward. I would like to ask: Is there any way to find out the specific reason for the rejection? Are there any steps I can take to resolve this issue and successfully complete the registration? Any guidance would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
27
Activity
1w
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
Replies
0
Boosts
0
Views
36
Activity
1w
Cannot receive 2FA code after registered email was deleted – locked out of Developer account
My Apple Developer account was registered with a company Gmail address that has since been permanently deleted. Now when I try to log in, I reach the 2FA step but the verification code is no longer sent to my registered phone number. I am completely locked out. Has anyone experienced this or knows how to contact Apple to recover access?
Replies
0
Boosts
0
Views
31
Activity
1w
URGENT: No Account Holder Access – Cannot Accept Agreement – Production Blocked
We are facing a critical issue with our Apple Developer account that is currently blocking app releases. Context: Organization account (Apple Developer Program) Account Holder: Ben Kunkel Apple Business Manager integrated with Okta (SCIM) Issue: The original Account Holder was deleted from Apple Business Manager and re-created via SCIM The recreated account now shows as “Staff” (Source: Custom Sync) and cannot be modified In Apple Developer, Ben is still listed as Account Holder but does not see any options to accept agreements or manage the account A transfer request was initiated to me before he left the company, but I am unable to complete identity verification (“Invalid Submission” error) Result: No active Account Holder can take action Unable to accept the updated Apple Developer Program License Agreement App submissions and updates are blocked (production impact) This appears to be a cross-system identity mismatch between Apple Business Manager and Apple Developer due to SCIM provisioning. Has anyone faced a similar issue? Any guidance on resolving this or getting it escalated internally would be greatly appreciated. We already have open cases with Apple Support, but progress has been slow. Thanks in advance.
Replies
0
Boosts
0
Views
15
Activity
1w
Developer Appstore Enrollment in Review - FL44QTK67R., Case Id - 102847803343
My developer enrollment(L297KTAW5F) was initiated on 10March and when the Enrollment in review was completed and when i did the payment in tab, the payment didn't go anywhere and it was totally stuck. Though the payment gone from my account, the enrollment was stuck and later in 3 days, the payment was reverted to my account. So no issues on the payment side. Now again when i opened Developer app, i was asked to do the enrollment again(FL44QTK67R). Now the enrollment is stuck in review and I opened a case id - 102847803343, and I got a email a day later asking to upload few documents which I did immediately. Since then I had been following up on email to update about the enrollment and no response yet. When playstore could do it in 2 days time, a company like apple giving a tough time with no options for a resolution is terrible.
Replies
0
Boosts
0
Views
27
Activity
1w