Hello, I have been trying to enroll in Apple Developer Program. I have sent request multiple times for the last few months and never recieved the answer, even though email notification I recieved and the website says that my request should be processed within 2 days. I have also contacted support 2 days ago but have not recieved any answers. Could someone advise me on appropriate steps so I can resolve this issue? Thank you so much.

Hi everyone, I am experiencing an issue that I wasn't able to identify its source after spending days in debugging and need some help / assistance. I have recently been to a local Apple Event dedicated to help and explain us how to use Instruments and Xcode Metrics tools, and also booked a Lab session with few of the Evangelists over there but the time wasn't enough for them to identify the root cause either. I have created a function that will lookup for all available jobs under one's account and toggle them between Private or Public based on the selection. Since I have ran and tested it I ended up with a continuous loop and update in Firebase of the jobs found that blocks the UI and freezes the app ( does not terminate it although ), in the following scenarios: When I reopen the app during the same logged session, the update is triggered but is backdated, so it will always update the field values for update and isPrivate fields to when was originally triggered, not in the present time. If I log out and login again it gets triggered again If I logout, remove the app completely and reinstall it the problem does not appear until I trigger again the toggle button from Privacy screen. This is where the settings sits. Profile Tab > Settings > Privacy. I have used all the available tools from Instruments to try to investigate the issue without any success, Profiler/SwiftUi etc... even disabled the func completely, uninstalled the app, reinstalled it, ran it again but the loop or however I can call it is still there, it still runs when I toggle the Privacy options button. For another account I have deleted the job from Firebase but in Xcode console I can see that something is calling the previous job id and trying to update the jobs for this account too, even if there are no more jobs documents in Firebase… The toggle button was working perfectly fine ( was changing only privacy settings per account ) before I have updated it with another func to change the jobs privacy too. I am puzzled on how come this update, which is related to an action of a button, gets triggered automatically when the app launches? Therefore, could someone please let me know if you have experienced something similar in the past and how did you solve it or how can I use the Instruments better than I am probably using them now to actually identify this ghost function ( hence I removed it completely from the code base and is still called ) that triggers this update ? Thank you

I got this error during enrolling.

When I go to the software update tab in settings and have beta updates off 18.0.1 does not show up. I need to get off 18.1 since it’s ruining my battery life, is there any way to get 18.0.1 without a computer?

Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violations of certain terms. We are both surprised and deeply anxious about this decision. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could contact you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request.” We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to reach out for assistance. Secondly, I would like to emphasize that the “mathos ai” application operated under this account currently has over 3 million active users. Our application has consistently maintained a high user rating of 4.6 and a record of excellent service. The immediate deletion of our account has rendered the service inaccessible to a large number of customers who use Apple products, severely impacting their experience. We believe that this decision does not align with the shared values of customer care that both Apple and we have always upheld. We have always been proactive in handling user accounts, refunds, and payment issues, and we continuously strive to provide high-quality service to our users. Consequently, we are puzzled by the reason for the account suspension and believe that there might be some misunderstanding or miscommunication. We sincerely hope to connect with the relevant Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns and restore our service. Thank you very much for taking the time to read our email. We look forward to your prompt response so that we can resolve this issue and jointly safeguard the interests of our valued customers. Sincerely, Tianwei Yue

I've been working on generating a KTX format cubemap using the xcrun realitytool image --generate-cube-map command, but I'm encountering an issue with the file size. The cubemap file ends up being around 128 MB（2k）, which is too large for my needs. I'm hoping to get some advice on a few points: Is there any way to reduce the file size of the KTX cubemap generated with this command? I’d appreciate any tips on compression settings or alternative approaches that could help shrink the file size while retaining good quality. Is there any documentation available for this command? I've been exploring on my own, but a comprehensive guide would be helpful. Are there alternative methods for converting textures to the KTX format? If anyone has experience with other tools or workflows that work well for this, please share!

Can anyone tell me if it’s possible to be a developer and youre not from the USA

Please help to create a device in my account as all efforts are not working as I am getting error that the device may be attached to another account.

Hello, We‘ve submitted for enrollment as an organization in December. So far it is still pending, and we get same reply from developer support team: Your enrollment is pending. How else can we contact Apple team? How long can this take?

I'm trying to pay for the developer's account subscription but it's not going through. They say it will take about 2 business days but then nothing happens.

Hello, I made a payment for an Apple Developer account on January 22, 2025, but the processing has not been completed yet. According to Apple's stated timeline, the account should be processed within two business days, but it has now been significantly delayed. I have already sent a follow-up email and a message via the support form, but I have not received any response. I would appreciate any guidance from the community or Apple representatives on how to proceed. Has anyone else faced a similar delay recently? Is there any alternative way to escalate this issue? Looking forward to any insights. Ali

I was on PB5, then options for Betas disappeared at some point. I tried logging in and out but it did not solve the issue.. Any ideas what to do?

I'm facing an issue with revoking an iOS Development certificate in the Apple Developer Console. The certificate is in "Pending Approval" status, and when I attempt to revoke it, I receive the following error: "The specified resource does not exist. There is no certificate with ID 'XXXXXXXXX' on this team." Despite this error, the certificate still appears in my list, and the only available action remains "Revoke." Steps I've tried so far: Refreshed the page and cleared the browser cache Logged out and back into my Developer account Tried using different browsers (Safari, Chrome) Checked Xcode > Preferences > Accounts for certificate status Contacting Apple Support (Not response since over 3 weeks) Additional Info: The certificate type is iOS Development, not Distribution. The status has been "Pending Approval" since creation.

Hello, I’m experiencing an issue with our enterprise app profile installation on iOS 18.1. The app and profile installed correctly on previous iOS versions, but on iOS 18.1, the app installs successfully while the profile fails to install. Notably, this issue does not occur on all devices. We have verified that our certificates comply with the latest standards and are valid, and we’ve prepared a focused test project that can reproduce the issue. I’d like to know if Apple has suggested submitting a code-level support request for similar cases and if there are any additional requirements for profile installation on iOS 18.1. Any guidance on resolving this issue would be appreciated.

I applied for apple developer account enrollment over a week ago and only got one feedback to ask apple to call me for further verifications but there’s no call me button on my dashboard. After that I sent a mail responding for the support to call me since I can’t find the button. since then its been 3 days of no reply. Please we are behind one releases

I recently created an account and attempted to pay the $99 USD fee for the Apple Developer Program. I was informed that it might take up to 48 hours for the payment to be processed. However, it has now been 6 days, and the payment has not been debited from my account, nor has the membership been activated. I've double-checked my payment method, account details, and any possible notifications but haven't found any issues or updates regarding this delay. I also contacted Apple Support through email a few days ago but have not received any response so far. Has anyone experienced a similar problem where the payment hasn't been processed after several days? If so, what steps did you take to resolve it?

Since updating to Apple Pay SDK 1.2.0, the Apple Pay button is no longer being rendered. Could you please fix this as soon as possible? From my perspective, the issue is clearly on Apple's side because the button renders correctly when I use Apple Pay SDK 1.1.0. So, the problem lies in your update to: https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js. Additionally, I urgently need a contact option regarding the "AbortError", which has recently started occurring for all our customers. Yes, our Apple Pay integration is web-based and has worked flawlessly until now. In the sandbox, Apple Pay still works perfectly! So why, why, why does it no longer work in the production environment? Could you please provide some indication of the cause? An "AbortError" when calling show() on paymentRequest is not helpful at all.

I'm trying to integrate Apple Pay into PayPal Checkout and have followed their instructions and all is looking good. I imagined that I could test in the PayPal Sandbox with a live card (as per GooglePay) but when testing the "oncancel" callback is called. My question is, is it a requirement to have a Developer Account setup with test card numbers to test Apple Pay or can you test with live cards in the Sandbox?

Hola Como están? Quisiera saber cuando se demora un apple en enviar el correo en respuesta a la solicitud de paquete de implementaron para la licencia Fairplay ya que se hizo hace 5-6 días Muchas gracias

Hi, I enrolled in the Apple Developer Program and paid with credit card. I received the Order Acknowledgement email but it´s been a week already. Can someone please help getting my membership confirmed? Thank you.