Hi!
I was wondering when the maintenance of the Apple Developer website will end as I need to register a new App ID for my project. I know that WWDC just ended, but is there an estimate for this?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hi everyone,
I completed my Apple Developer account enrollment nearly a week ago (ID: G256C6S5Q2), but despite sending multiple emails to Apple Support, I haven’t received any confirmation or reply.
When I enter my account it is stuck on the "Complete your purchase" screen (I received payment confirmation) and nothing happened since then. I ’m eager to publish my app and get started on development, so I really need them to reach out to me—ideally with a call or a direct response.
Does anyone have any advice on how to escalate this issue or any tips on how to get Apple Support to contact me? Any insights or suggestions would be greatly appreciated.
Thanks for your time and support!
I have purchased the membership a few times now on the same account. Still have not recieved refunds either for the purchases. However I only receive an email confirming my purchase saying "your order is being processed" and no other emails. Underneath the email I receive there is a link to accessing my account, which I press and it takes me to the app developer website where it just says my account is pending and to finish my enrollment. Furthermore I press this "finish my enrollment" button and taken straight back to a payment portal to pay for the subscription again. I did end up doing this a couple of times thinking maybe it didn't charge me the first time, however after checking my back...it did charge me each time. Can anyone help please, there is no call support for Apple developers and they won't respond to my emails.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
So i just started developing ios apps where i recently purchased macbook, i tried to create developer account got saying i cannot create the acount as of now.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I found that I couldn't update my information on membership details. It keeps bring me to this page:
Can anyone please help me with this?
Thanks very much!
Regards,
Karl
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
My Apple Developer Program membership is marked as expired, but I am unable to renew it.
The Renew option does not appear in the Apple Developer app or on the website.
Both Free Apps Agreement and Paid Apps Agreement are expired.
I am the Account Holder of the account.
I have already submitted multiple support requests through the Apple Developer Support website under “Program Purchase and Renewal”, but I haven’t received any response so far. This issue has been ongoing for more than 20 days and is blocking access to my apps and agreements.
Could an Apple Developer team member please look into this or advise how to proceed when the Renew option is missing?
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
For iPhones 16 and below, orientation is applied in UIImage or CIImage, but not for iPhone 17.
The camera is front-facing, and it uses Vision to capture facial images.
Thanks for your help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Vision
Camera
Core Image
AVFoundation
Hi all,
I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response.
Does anyone know if there's anything I need to do to get a response to these inquiries?
Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
I tried twice to enroll on the Apple developer program and on both occasions, my order was cancelled after it was initially marked as completed. I have sent tried to engage the support team but no response from them.
I will appreciate any suggestions that i can use to get this resolved. Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Apple Developer Support / Community,
I’m reaching out for help regarding my Apple Developer Program enrollment.
It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed.
Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed."
This delay is now affecting my business operations and launch timelines.
I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates.
Has anyone experienced similar delays? Is there any way to escalate this?
Thank you in advance for any advice or assistance.
Best regards,
Gustave
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Plus button is not showing to create a new identifier. Tried Windows+Firefox, Windows+Chrome, Mac+Chrome and Mac+Safari. With none of those combinations I've been able to see the button.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store.
I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple.
I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account.
I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck.
Does anyone have experience with this particular problem? How did you solve this problem?
Hello everyone,
I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided.
This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application.
Key Details of the Situation:
Apple ID Region: Türkiye
Current Residence and Address: United Kingdom (UK)
Identity Verification: I used my Turkish passport along with my UK residential address.
Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt.
Case Number: 102720548696
Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem.
It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity.
Has anyone in the community experienced a similar issue? If so, what was the path to resolution?
I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process.
Thank you in advance for any insights or assistance.
Best regards,
Onur
Hello,
Our company trying to register a developer account in BR, but seems all my e-mails is going to nowhere.
Since November/2024 i´m trying and no response.
I receive the email with the "case id", but after that, no one responds to me.
I did the entire process on the website to create the account. It remains pending "under review for up to 48 hours", but they never get back to me.
Does anyone have any other contact that can help me?
Thanks,
Davi Martins Ferreira
CEO
D-TELECOM
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
Hi everyone,
I transitioned my Apple Developer account from Individual to Organization almost two weeks ago, and ever since, I cannot upload builds, generate API keys, or create certificates. Everything worked perfectly before the transition, and I’ve used the same setup.
The biggest issue isn’t just the technical problem—it’s Apple Support’s terrible handling of it:
They keep copy-pasting the same request for information, even though I’ve sent everything multiple times.
When I call, they say "Everything looks good on our end", but nothing is actually fixed.
After asking for the same info repeatedly, they disappear and don’t provide any updates.
The only unusual thing in my account is that I have two Free Apps Agreements, and one is showing on "Pending User Info", but I have no option to input anything. I have accepted all agreements and not sure what to do.
It’s been two weeks. Has anyone dealt with this before? How do I get someone at Apple to actually look at the issue instead of sending copy-paste responses?
Thanks.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Apple Developer Program,
Every year this banner shows up, I would follow the link and update my card. It's never expired!
My Apple account is able to charge my monthly iClould+ just fine. How come, it can't charge my apple developer account?
Hi everyone,
I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription.
On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99).
However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day.
Key Details:
I only enrolled once.
Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫).
The payments were made through the App Store, not via the website.
My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet.
I have not received any welcome email either.
My questions:
Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription?
Has anyone else encountered this issue?
How long did it take Apple to respond?
Was your refund request approved?
Should I wait for Apple to activate my account, or should I escalate the issue now?
I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights.
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
AdSupport
Developer Program
I applied for the Apple Developer Program on February 4, 2025, and uploaded the required documents on February 5, 2025. However, as of today (February 26, 2025), I have not received any update or response regarding my application.
I have already sent two emails regarding this matter but have not received a reply. I would appreciate an update on my application status and any further actions required on my end to complete the process.
How to reach apple support?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
I'm trying to update to BETA 2 but my mac mini does not see the update and keeps telling me that my machine is up to date.
How do I get the latest BETA 2?