Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Apple renewal issue
Dear Apple, I had successfully renew my membership with bellow email "Your Apple Developer Program membership has been renewed for another year and your membership details are below. We look forward to the innovative new apps you'll bring to Apple platforms." A few days later, I got another email After several attempts, we're unable to collect payment using the payment method you provided to renew your Apple Developer Program membership. Your access to the Apple Developer Program has been disabled. At https://developer.apple.com/account, It displays a button with "Enroll today" instead of "Renew membership". Clicking it show below error "Your Apple Account is already associated with the Account Holder of a membership." I've tried getting support from https://developer.apple.com/contact/topic/SC1101/subtopic/30007/solution/select, but no reply after a few days. All my apps are not able to receive notifications and I'm afraid it will be removed from PlayStore soon. Anyone experienced such issue and anyway to get it resolved quick?
4
1
267
Feb ’25
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
2
1
353
Jun ’25
I paid for the Apple Developer Program enrollment, but it still hasn't been confirmed. I've been waiting for almost two weeks..
My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical. Initial Case ID: 102566848930
0
1
62
Apr ’25
Cancel my developer subscription
Hello, I would like to cancel my Apple Developer subscription but I don't see any option on the developer dashboard to cancel it. I tried getting in touch with the support on call but they left me on hold for over 15 minutes and nothing post that. What's the way to cancel my subscription? I do not want to be charged for a renewal.
2
1
779
Dec ’24
Urgent help!! Apple developer account still not approved
I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.
0
1
81
Apr ’25
Random issues can not create developer accounts
I can't create a developer account. Setting to admin role does not work, follow the invite and then verify email, after that get shown a phone prompt, used every number I have that has SMS, or tried callbacks... { "service_errors" : [ { "code" : "-28248", "message" : "Verification codes can’t be sent to this phone number at this time. Please try again later.", "suppressDismissal" : false } ], "hasError" : true }
0
1
70
Apr ’25
Developer Enrollment
A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number. The email with the receipt says the following: To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away." If I click on my order number it says: "Enrollment Complete", "Electronically Delivered(Completed)", and "Thanks for being a part of the Apple Developer Program.". However, when I sign in to my account on developer.apple.com, and then click on account, it says "Pending", "Purchase your membership." and, "To continue your enrollment, complete your purchase now.", If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds. I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not. Has anyone else had this happen to them? If so what was the resolution?
3
1
115
Apr ’25
Getting 401 Unauthenticated when calling StoreKit In-App API with JWT
Hello, I am trying to call the StoreKit In-App API, but I am consistently receiving a 401 Unauthenticated error. Here is what I have done so far: JWT creation (via https://jwt.io): Header: { "alg": "ES256", "kid": "**********", "typ": "JWT" } Payload: { "iss": "********-e662-43d2-be42-012d0138ce39", "aud": "appstoreconnect-v1", "iat": 1757389187, "exp": 1757390987 } Private Key (.p8): -----BEGIN PRIVATE KEY----- -----END PRIVATE KEY----- Algorithm used: ES256 This generates the JWT successfully. API Call: I then include the JWT in the request header as follows: Authorization: Bearer ************ Endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/2000001003740262 Response: Status: 401 Unauthenticated Request ID: S3KCYHDVRMDKUT3TZVTY3QRRWM.0.0 Has anyone else faced this issue? Is there something incorrect with how I’m generating the JWT (e.g., iat/exp values, formatting, or encoding)? Do I need to generate separate keys for Sandbox and Production, or is the same key valid for both? Any guidance would be appreciated. Thanks in advance!
0
1
107
Sep ’25
My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
1
1
100
Apr ’25
TLine::EnumerateCaretOffsets Error
Hello all. I am currently working on a bug that has recently grown due to the beta release of iOS 18.4. I am unable to reproduce the crash at the moment; however, given that the bug is mostly exclusive to 18.4, I was wondering if this is a known issue or one specific to my app? App crashes on the main thread with EXC_BREAKPOINT. Below is the truncated stack trace before the crash: 0x000000018fff6044 (CoreText + 0x00069044) TLine::EnumerateCaretOffsets(std::__1::function<void (double, long, bool, bool*)>) const 0x000000018fff5938 (CoreText + 0x00068938) TLine::EnumerateCaretOffsets(std::__1::function<void (double, long, bool, bool*)>) const 0x000000018fff478c (CoreText + 0x0006778c) TLine::CharIndexToOffsets(long) const 0x000000018fff4564 (CoreText + 0x00067564) CTLineGetOffsetForStringIndex ... [internal code] Aside: I wonder if this has anything to do with some visibly hidden unicode characters.
2
1
117
Mar ’25
Bluetooth issues - iOS 18.4 beta and before
Bluetooth connection is very buggy since updating to iOS 18.4. Beta X (with all betas) Airpods Pro 2 most of the time don't connect directly with my Iphone 15 Max. I have to disable bluetooth and then the connection works find. This issue ist not only with my Airpods, but also with the car, ... Very annoyinig. I reset the network settings. But this didn't help. Any suggestion how to fix this? I hear from quite a few people that they have bluetooth issues with iOS 18.X. Hope Apple fixes this soon.
0
1
493
Mar ’25
I can not renew My Apple Developer Program
I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!
4
1
230
Mar ’25
Apple Developer Program Enrollment
Hello, I have been enrolled for apple developer program in 14th of February which says it should takes up to 48 hours to enroll. I have received my order number which is W1510513031 but my account is still seems Pending when i logged in. How long it should take? In my account when i logged in it still have purchase button there which i have already paid for it.
0
1
170
Feb ’25
SO FRUSTRATING: Your enrollment in the Apple Developer Program is under review
I have spent many weeks trying to enroll in the Apple Developer program. I submitted all the info, waited, called support (which was completely useless and provided no additional insight into why I can't be enrolled). I read other threads about this and there appears to be little answer for what to do. I meet all the requirements outlined on https://developer.apple.com/support/app-account/ Everything I do points me back to https://developer.apple.com/programs/enroll/ Where I click the Enroll button and I then get the following message. Contact us to continue your enrollment. Your enrollment in the Apple Developer Program is under review. Please contact us. And then when I talk to support I get 30+ minutes of absolutely no help and sent on my way. I also tried creating a new Account/ID but it wouldn't allow me to proceed when I entered the 2 factor auth code from my phone number (which is associated with my original Apple Account) Thanks in advance to anyone that can provide me hope on how to proceed.
1
1
292
Feb ’25
Apple Developer Enrollment Refuses to Take My Money (Payment Constantly Declined)
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
0
1
38
1w
Escalation Request: Poor Support from eurodev@apple.com
I am writing to formally escalate my ongoing and unresolved issues with registering a company developer account from Bulgaria. This process, which should be straightforward, has now extended into its 3rd month with no progress, despite my repeated attempts to follow every requirement diligently. Issues Encountered: Web Payment Failure - The system fails to charge my Wise card with no explanation or alternative resolution. Apple Developer App Verification Failure: My ID card is consistently rejected, despite submitting high-quality images that meet every listed requirement. I strongly suspect that your verification service does not properly recognize Bulgarian ID cards. EuroDev Support Response: My experience with eurodev[at]apple.com has been nothing short of disappointing. After resetting my enrollment process, they ceased communication entirely. Prior to that, responses were vague, unhelpful, and did not address my concerns meaningfully. Given the inefficiency and lack of response from the EuroDev team, I am requesting immediate escalation of my case to someone who can provide a concrete resolution. For comparison, my enrollment in Microsoft’s Developer Program was completed within one week, and their support team responded within a single business day. The level of friction in Apple’s process is simply unacceptable for a company of this scale, not to mention what Apple's vision is missing and what they stand for. Looking forward to a prompt and competent response.
3
1
251
Mar ’25