Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
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70
Jun ’25
Unable to migrate to company account
Unfortunately, for the past two months I've been trying to migrate to a company account. The banking updates are stuck processing with this error message: Apple Developer support tossed me around between 6 or 7 different representatives, each restarting the process of trying to figure out the problem, contacting the engineering team back and forth, and even remote controlling my screen to try and solve it, to no avail. None of them know what is the issue. What do I do?
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144
Feb ’25
Apple is not granting access to the developer account, but funds have already been partially charged
Hello, We are facing a serious issue while trying to gain access to our developer account. We have submitted all the required documents (passport scan, payment information), but we still have not received access. At the same time, funds have already been partially charged from our card, yet there has been no progress from Apple. Support is not providing clear answers, and the process is being delayed. This is seriously affecting our work! Has anyone encountered a similar situation? How can we speed up the resolution? Any advice would be greatly appreciated. Thank you!
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127
Feb ’25
Follow-up on Company Enrollment – Case ID: 102578249178
Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178
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59
May ’25
Enrollment Delay After Completing the Purchase
I recently purchased an Apple Developer Account on March 01, 2025. Upon completing the purchase, I received a confirmation message stating that my account would be activated within 48 hours. However, it has now been more than ten days, and my account still remains inactive. I didn't recieve any further email regarding apple developer account enrollment. Two days ago, I sent email and discuss my issue but still there is no response from apple team what should I do?
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155
Mar ’25
Org Developer Account Stuck in "Your enrollment is being processed"
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
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Jun ’25
For Apple Engineers
I been searching about this for so long now i don’t think it’s possible anymore & its more of a talk about thing than doing😭😭. But i’m a Mixing/Mastering Engineer for Music, & I’m always seeing people music releasing to Apple Music, with the icon “Apple Digital Master“ But when I do research the only thing i can find is it needs to be done in an approved Apple Studio, But me personally i’ve never heard or seen one. So i’m patiently & sincerely waiting for the right response that can help me or lead me to the right person or direction to help me out please, Because all this seeking is really starting to make my brain have aneurysm.
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82
Mar ’25
I paid to activate the developer account but 1 month has passed!
Hello. I paid 1012 Turkish Liras from Turkey a month ago, maybe more than a month ago, through my Apple Developer Account, and my order number is as follows: W1340824368 The fee has been reduced but I have not received any notification or email! All documents are available. Please guide and help me, thank you.
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107
Apr ’25
Locked Company Developer Account – Immediate Assistance Required
I am the sole administrator of a paid company Apple Developer account, and as of today I’m completely locked out everywhere: I cannot sign in to App Store Connect, developer.apple.com, or even account.apple.com. Every login attempt returns either “Please verify your account information and try again” or “This account is locked and can’t be used.” I have never changed my password, Two-Factor Authentication is enabled and delivering codes, there are no pending agreements or banking/tax forms, and I see no unrecognized devices in my account. I’ve tried multiple networks, browsers, and devices, and I’ve already contacted Apple Support—yet no explanation or resolution has been provided. This total lockout is preventing our app submissions from moving forward and putting our entire release schedule at risk. I need: A clear, specific reason why my corporate Developer account has been locked. Any immediate steps or known workarounds to restore full access. Advice from anyone who has faced the same unexplained lockout.
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169
May ’25
Issue with Apple Developer Enrollment – Trusted Device & Subscription Conflict
Context: I recently encountered an issue while trying to enroll in the Apple Developer Program with my personal Apple ID, and I need guidance on how to resolve it. A few months ago, I helped a client set up an Apple Developer account because they didn’t have an iPhone, Mac, or even an Apple ID. To assist them, I created an Apple ID for them and used my iPhone (via the Apple Developer app) to enroll their account in the Apple Developer Program. Now that the project is complete, I have removed myself from their Apple Developer account and given them full control over the app. However, when I tried to enroll my personal Apple ID in the Developer Program, I was unable to do so. After contacting Apple Support, I was informed that my phone number is still recognized as the trusted device for my client’s Apple ID, preventing me from enrolling in the Developer Program under my own account. Additional Issues: When I checked my Apple ID subscription list on account.apple.com, I noticed that the Apple Developer Program Membership is still listed under my personal Apple ID. However, when my client logs into their Apple ID subscription list, the Apple Developer subscription does NOT appear under their account. Even though the Apple Developer Program subscription is listed under my Apple ID, I cannot access the Apple Developer portal (developer.apple.com/account) to manage my account, enroll, or create apps. However, my client CAN still access the Developer portal and create/manage apps, even though the subscription is NOT in their Apple ID subscription list. Problems: My phone number is still a trusted device for my client’s Apple ID, blocking me from enrolling my own Developer account. The Developer Program subscription appears under my Apple ID instead of my client’s, even though my client is the one using the Developer account. I cannot access Apple Developer features, while my client can—even though the subscription is technically under my Apple ID. Questions: How can I unlink my phone number and device from my client’s Apple ID so I can enroll in the Apple Developer Program? Why does the Developer Program subscription appear under my Apple ID instead of my client’s, and how can I fix this? Why can’t I access the Developer portal, even though the subscription is listed under my Apple ID? Has anyone faced a similar issue, and if so, how was it resolved? Any advice or guidance would be greatly appreciated! Thanks in advance.
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150
Mar ’25