“restore purchases”

Our app is a Catalyst app with a single non-consumable in-app purchase. Over the last few weeks we've had a number of users complaining that they've purchased the app on macOS but when they come to restore the same purchase on their iOS devices, our app tells them that there's No purchase found to restore. This is the code that is giving the message: public func paymentQueueRestoreCompletedTransactionsFinished(_ queue: SKPaymentQueue) { guard queue.transactions.count > 0 else { self.setError(text: No purchase found to restore) return } ... So the delegate function is getting called, but the transaction queue is empty. We never have problems with iOS purchasers restoring purchases to iOS devices. Nor do we have issues when macOS purchasers restore to macOS devices. It's only an issue when macOS purchasers restore to iOS devices. We now advise users experiencing this issue to go throu

What platform are you targeting? And what version? iOS, testing in Sandbox on a physical device. What version of Xcode are you using? [Xcode __] What version of the OS are you testing on? iOS 18 on iPhone 15 pro. What specific API are you using? StoreKit 2 via Flutter’s in_app_purchase plugin (Dart), which uses in_app_purchase_storekit under the hood. What are the exact steps you took? In App Store Connect, I created several Consumable IAPs (status “Ready to Submit”). Example product IDs: USD3.99TenMinuteCoffeePlan (Consumable) USD24.99OneHourDinnerPlan (Consumable) USD14.99InviteAFriendAsGenie (Consumable) Signed in as a Sandbox tester on device (Settings → App Store → Sandbox Account). App queries products with InAppPurchase.instance.queryProductDetails(ids) — products load successfully. Call buyConsumable(purchaseParam: PurchaseParam(productDetails: ...)). Listen to purchaseStream and log PurchaseDetails. If something failed, what are the symptoms? The purchase sheet often does not appear. The purchase

In my app I have items to show just for users that are paying subscription. User can log to app by e-mail and password and can logout and on same device can log different users. Just classic custom account system. My problem is that Apple Id in phone is still same. So when different user logged in he could restore purchases even that he didn't buy them. So my question is how can I fix it? How can I connect Apple account to my custom account? Or at least somehow when trying to restore IAP check that this Apple account already have this subscription but different user was logged in. How other apps do this?

Hello Apple Dev Team, I’m seeking guidance on how to ensure full compliance with the App Store Review Guidelines, specifically section 3.1.1 (In-App Purchase). In-App Purchase Mechanisms: I want to verify that my app is correctly using in-app purchases to unlock premium content, rather than alternative mechanisms. The guidelines outline various restrictions on unlocking content (e.g., license keys, QR codes, cryptocurrency). If I follow all of these restrictions, would Apple require anything else specific to prove compliance? Subscription Handling Across Platforms: Our app plans to offer a subscription service where users could subscribe on Android and then access the content on iOS with the same credentials (similar to Netflix). Users should also have the option to manage (including canceling) their subscription directly from their iOS device. Are there any specific requirements or precautions I should take to facilitate this cross-platform subscription access while remaining compl

Hi All,I have been trying to implement auto renewable subscription(ARS) with trial period. I already had an app with ARS implemented and it was working fine. Now I wanted to add trial period as well in these subscriptions. So for testing purpose I created two new products with trial period of 1 month set in them.Now in sandbox environment, when I try to purchase these two new products from a sandbox Id from which I already had taken the subcription, the process goes smoothly without any issue. But when I try to purchase them with a new sandbox account, app crashes after reaching updatedTransaction observer method. In this method, I have received the receipt of the product purchase and the whole transaction details. But the app crashes after this. Restore purchase for the same product works fine.Below is the crash log and snapshot::Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSDictionaryM removeObjectForKey:]: key cannot be nil'**

Hello,This is a follow up question to another question I asked. I have added a pro version in-app purchase to my iOS that will unlock some features on the Watch app. Currently I sent an updateContext to the Apple Watch to tell it that the pro version was purchased. I also use NSUserDefaults on both devices to save the purchase (as a bool == true)This works fine but has some limitations:- The Watch has to be paired when the purchase is made - Deleting the Watch app will require the user to restore the inapp purchase on his iOS app for the context to get resent- A few more scenarios but I wont go into detailSo I'm thinking to check the in-app purchases on Watch app launch. I can still keep the updateContext functionality as it causes no real harm but I would like to check at launch for in-app purchases.Is the correct way of doing this pretending to restore purchases on Watch app and doing what needs to be done in the paymentQueueRestoreComp