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5.1.1

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5.1.1(x) - How does Apple expect us to support user accounts without contact details?
This is a massive clause change and it doesn't seem like enough people are discussing this as the update to the the anti-steering clause is the hotter topic (with everyone forgetting that its no longer of any benefit to them if users don't give you their email addresses anyway). Apps may request basic contact information (such as name and email address) so long as the request is optional for the user, features and services are not conditional on providing the information, and it complies with all other provisions of these guidelines, including limitations on collecting information from kids.” Ok. So now, if my app has account based features, they would need to register. If they register, if we don't use a phone number or email address, we would have to use a unique identifier. So ok, let's use a unique identifier. Now, that user forgets their password. Well, good luck to you, you didn't give us your email or number, so we can't verify that it was you who created the account. Like how Reddit does it. Ecommerce
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1.2k
Oct ’21
Reply to 5.1.1(x) - How does Apple expect us to support user accounts without contact details?
Apps may request basic contact information (such as name and email address) so long as the request is optional for the user, features and services are not conditional on providing the information, ….” The way I understand it: you cannot force customer to give a contact address and need to provide the service of the app (but clause 5.1.1(v) says differently, as you noted, for Core functionalities that need ID): so the question is how do we define a core functionality and prove it requires ID ? And whether 5.1.1.(v) supersedes 5.1.1.(x) However, you could state that support like recovery of lost password for instance will not be available in such a case. As this is outside the app, I understand it is authorised. Did you contact support ?
Topic: Privacy & Security SubTopic: General Tags:
Oct ’21
Reply to 5.1.1(x) - How does Apple expect us to support user accounts without contact details?
As this is outside the app, I understand it is authorised. If we are interpreting 5.1.1(x) literally as written, it would be authorised but you won't have the email address to recover the password with. so the question is how do we define a core functionality and prove it requires ID ? And whether 5.1.1.(v) supersedes 5.1.1.(x) Yes that's is probably the key question - does 5.1.1(x) only covers non core functionalities? And is password recovery a core functionality? Have not contacted support yet. I thought Apple Developer Forums would be the correct place to ask these questions first. But I can see that it's kinda quiet here :D So I'll shoot them a message I guess.
Topic: Privacy & Security SubTopic: General Tags:
Oct ’21
Reply to Crash on start TestFlight
Having the same issue on SDK42. { name: APPNAME, version: 0.0.1, description: , author: , private: true, main: node_modules/expo/AppEntry.js, scripts: { start: expo r -c, eject: expo eject, android: expo start --android, ios: expo start --ios, test: jest }, dependencies: { @bugsnag/expo: 6.5.1, @expo/vector-icons: ^12.0.0, @react-native-community/slider: 3.0.3, @react-navigation/bottom-tabs: ^5.11.2, @react-navigation/material-top-tabs: 5.3.17, @react-navigation/native: ^5.8.10, @react-navigation/stack: ^5.12.8, crypto-js: ^4.0.0, expo: ^42.0.0, expo-ads-admob: ~10.1.2, expo-av: ~9.2.3, expo-blur: ~9.0.3, expo-contacts: ~9.2.5, expo-device: ~3.3.0, expo-facebook: ~11.3.1, expo-file-system: ~11.1.3, expo-firebase-analytics: ~4.1.0, expo-firebase-core: ~3.1.0, expo-firebase-recaptcha: ^1.3.0, expo-font: ~9.2.1, expo-image-manipulator: ~9.2.2, expo-image-picker: ~10.2.2, expo-keep-awake: ~9.2.0, expo-linking: ~2.3.1, expo-location: ~12.1.2, expo-network: ~3.2.0, expo-permissions: ~12.1.1, expo-secure-store: ~10.
Nov ’21
App Store Review Guideline 5.1.1(v): Account deletion within apps required
According to recent update of apple review guideline starting from January 31, 2022: all apps that allow for account creation must also allow users to initiate deletion of their account from within the app Our app currently allow to initiate the deletion process within an app, although user is redirected to the web page, where she needs to confirm it in order to make it happen. The web part of process is conducted in the SFSafariViewController, which is still a part of the app, so here is the question, is this enough to meet review guidelines criteria?
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Nov ’21
App Store Review Guidelines-5.1.1(x) Does creating an account via email to use the product count as a feature design that is against this rule?
If a product requires an account to be created for a user to use it, and email registration is the only way it can create an account, does this count as a violation of this section 5.1.1(x)? Because if you don't complete registration, you can't use the following features. But the product's features require users to create a unique user ID before they can use it Would it be possible if more than one registration method was provided, such as adding login via Apple ID?
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523
Nov ’21
What does "Account Deletion" means? (About App Store Review Guideline 5.1.1)
There was a notice in the App Store Guidelines that the account deletion function must be installed by January 31st of next year. However, I would like to know the following to reduce the risk of delaying release dates due to app rejection due to this issue. The standards in the guidelines are ambiguous, so we cannot be sure that our services meet those standards. I would like to know: A) Can the app delete function be provided on the web for mobile? (* Our service provides both in-app web view and mobile browser. ) B) When deleting an account, must all information be deleted? C) Is the name Account deletion important? We provide a function called Withdrawal of Membership, which provides the ability to deactivate account and separate information for a certain period of time and then remove it. There are cases where the customer restores the service. Any help would be appreciated.
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Nov ’21
Apple Guidelines on providing "delete account" mechanism
Our app you you must sign up by talking with somebody on the phone or via our web site to get a login. You cannot just download our app from app store fully create an account via our app directly. Do we still need to provide delete account mechanism in our app as stated in Apple guideline: https://developer.apple.com/app-store/review/guidelines/#5.1.1 ?
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615
Nov ’21
5.1.1 Account Deletion Requirement
Regarding, all apps that allow for account creation must also allow users to initiate deletion of their account from within the app. If the app has a Create Account link that opens in Safari where the account is created (i.e. outside the app), is the app still considered to allow for account creation and therefore required to allow for account deletion per the new requirement being enforced?
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940
Nov ’21
Please contact us regarding App Store Review Guidelines 5.1.1.
App Store Review Guidelines 5.1.1 If the app supports account creation, it must also provide the ability to delete accounts within the app. I would like to ask you about the meaning of account deletion of the item. In the case of a financial institution (bank), we ask if it can be interpreted as account termination and cancellation of electronic finance (banking app). thank you.
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Nov ’21
Intermittent Crash with high Frequency on App After ios15 update.
My app has started experiencing intermittent crashes for ios15 devices only. From the logs, the suspected region of crash involves realm threads for write or read or update and TableView reload. But Since the issue is pretty intermittent we are not able to pinpoint the cause of the crash? Does anyone have any suggestion to pinpoint the cause of the crash or what new update in ios15 would have led to this issue.? Below is the Crash Log. From the Crash Analytics. Fatal Exception: NSInvalidArgumentException 0 CoreFoundation 0x9904c __exceptionPreprocess 1 libobjc.A.dylib 0x15f54 objc_exception_throw 2 CoreFoundation 0x176014 +[NSObject(NSObject) _copyDescription] 3 UIKitCore 0xf695a0 -[UIResponder doesNotRecognizeSelector:] 4 CoreFoundation 0x2e474 ___forwarding___ 5 CoreFoundation 0x2d5b0 _CF_forwarding_prep_0 6 UIKitCore 0x3eee54 -[UIUndoGestureInteraction didMoveToView:] 7 UIKitCore 0x194d8c _setInteractionView 8 UIKitCore 0x2f91e4 -[UIView(Dragging) addInteraction:] 9 UIKitCore 0x4a1444 -[UIEditingOverlayVie
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1.4k
Nov ’21
Reply to Sign in with Apple and backend account deletion
Yes, we have the same issue, this seems to be a broken flow by Apple to be honest. And the new guideline 5.1.1 to start the enforcement January 31th 2022 says that you have to delete the user account if the user wish, but if you do a fully delete data of the user and the user laters on wants to use the application again, the user full name won't be given to you again.
Topic: App & System Services SubTopic: General Tags:
Dec ’21
Reply to Custom business trading app, possible rejection ?
will Apple accept such features Look also at guidelines 5.1.1 (ix) Apps that provide services in highly-regulated fields (such as banking and financial services, healthcare, gambling, legal cannabis use, and air travel) or that require sensitive user information should be submitted by a legal entity that provides the services, and not by an individual developer. Apps that facilitate the legal sale of cannabis must be geo-restricted to the corresponding legal jurisdiction. . will Apple’s commission of 30% apply on purchases or transfers I guess so (or 15% for small businesses in North America)
Topic: Business & Education SubTopic: General Tags:
Dec ’21
Account deletion requirements for non-personal accounts
The new account deletion requirements stated in the app review guidelines (5.1.1(v)) state that: If your app supports account creation, you must also offer account deletion within the app. But what about if the account is owned by a different entity than the user itself, such as for someone using a work account that is owned by their employer? Are we still obligated to offer the employee a way to delete their account within the app?
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Dec ’21