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“Account Locked”

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Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
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3w
DriverKit entitlement policy clarification for development purposes
I am seeking clarification on whether the various driverkit entitlement families (com.apple.developer.driverkit.family.*) are available for development on my local Mac without requesting entitlements from Apple. My experience is inconsistent with public statements made by Apple, and I am wondering if there have been changes to development entitlements as of 2026. I am hoping there is something obvious that I have missed. At WWDC2022 Apple stated that In MacOS... In fact, all DriverKit family entitlements are now available to use for development. On these very forums, Eskimo himself also suggested this was the case in 2024. However, my own experience has been that in my provisioning profile on my paid developer account, I am not able to obtain com.apple.developer.driverkit.family.networking for the purpose of developing a driver for unsupported hardware. As you can see, I do not have the networking entitlement: { .. Entitlements => { ... com.apple.developer.driverkit => true com.apple.developer.
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Reply to DriverKit entitlement policy clarification for development purposes
A few brief clarifications and comments: I am seeking clarification on whether the various driverkit entitlement families (com.apple.developer.driverkit.family.*) are available for development on my local Mac without requesting entitlements from Apple. Making the more explicit, they Development Only entitlement variants do two things: They match against a VERY broad hardware configuration, basically letting you match any hardware. Their ONLY available to Development signed builds. Note that the second criteria heavily restricts distribution, as development builds will ONLY run on machines which were registered with your developer account at the point the signing profile was generated. This is largely invisible when using automatic signing (Xcode will just generate a new profile), but can be easy to overlook with manual signing. At WWDC2022 Apple stated that In MacOS... In fact, all DriverKit family entitlements are now available to use for development. On these very forums, Eskimo himself also sugges
Topic: Code Signing SubTopic: Entitlements Tags:
3w
Xcode Cloud: CI.SCM.Error.RepositoryNotFound with GitHub Organization (401 Unauthorized)
I am unable to connect Xcode Cloud to my GitHub organization repository despite being the organization owner. Error: CI.SCM.Error.RepositoryNotFound Xcode Version: 16.2 (or your version) Steps I have taken: Verified I am an Owner of the GitHub organization Uninstalled and reinstalled Xcode Cloud GitHub App multiple times Cleared all local Xcode caches and preferences Signed out of Apple ID on Mac and restarted Signed back in to Xcode only (not system level) Tried granting access again Attempted with multiple organization owner accounts Following API shows: 401 Unauthorized on https://appstoreconnect.apple.com/olympus/v1/providerSwitchRequests Additional context: GitHub App shows as successfully installed on organization Repository access set to All repositories Has anyone else encountered this or found a workaround? Thank you!
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127
3w
Reply to Provisioning profile missing entitlement: com.apple.developer.icloud
Quinn is helping this, which is great. I am just curious if the com.apple.developer.icloud- is really com.apple.developer.icloud-container-identifiers. I am guessing that the provisioning profile on your machine, either your notebook or Mac Mini, is not up to date, which leads to the different behaviors. Maybe you can try the following: Be sure your developer account is correctly set up in Xcode Settings > Apple Accounts, and your Mac has the access Apple's developer portal. Uncheck the Automatically manage signing box, and check it back. This tells Xcode to refresh the provisioning profile. If that doesn't help, try to remove the iCloud capability – You are not using any iCloud feature, and so don't really need the capability just yet. If you do need the iCloud capability, check one of the services, and pick an iCloud container if the service you checked is iCloud Documents or CloudKit. This is how folks use the capability. If everything goes well, the .entitlements file in your project
3w
Reply to Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Similar situation. First time app, macOS and iOS versions, no login, no account, no server - just plain SwiftData, CloudKit, and one in-app purchase to unlock lifetime access. TestFlight: macOS build: submitted Feb 09, 2026 -> approved Feb 11, 2026 iOS build: submitted Feb 09, 2026 -> waiting -> re-submitted by incrementing build number Feb 18, 2026 -> still waiting, status on Mar 12, 2026: 'Waiting for Review' In-app purchase: didn't require submission I got enough feedback from my macOS beta testing that I decided to go ahead with the final app approval submission. Production: macOS build: submitted Mar 06, 2026 -> approved Mar 09, 2026 iOS build: submitted Mar 06, 2026 -> still waiting, status on Mar 12, 2026: 'Waiting for Review' In-app purchase: status on Mar 12, 2026: 'In Review' Without the IAP approval, it doesn't even make sense to announce my macOS release to my network because the app will just lock up after 14 days if they're unable to purchase. Why are things h
3w
Reply to Cannot create new CloudKit container after deleting all containers - need help
Hi Tigerio, It is not possible to delete containers, but team admins can hide and unhide them in the CloudKit Console by going to the Manage Containers feature in the container selection drop-down. New containers can be created in the developer portal here: https://developer.apple.com/account/resources/identifiers/cloudContainer/add/ If you run into an issue doing either of these please reply with the details and we can provide further assistance
3w
Reply to Over a month and we're still stuck 'Waiting For Review'
Ok - this is ridiculous. You don't respond to emails, you don't follow up on you forum messages (no response from you despite the message above). I just spent 20 minutes waiting to speak with someone only to be hung up on, while waiting for them to 'look into my account'. At what point does someone your side take responsibility and shed some light on what's actually happening?
3w
New developer program membership application stuck in review for more than a month now
I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what t
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82
3w
Reply to App stuck in "Waiting for Review" for 17+ days despite 5 Support Cases
Update (Day 5): Still no response from Apple Staff. This is now affecting 5 apps on my account, all stuck since early February. Developer Support cases (102842489731) provide no answers. This appears to be a system-level issue where binaries are ghosted in the review queue. Can someone from Apple please acknowledge this? We are considering resubmitting all apps, but this wastes significant engineering resources.
3w
Reply to Device Token Not Invalidated After App Uninstall (iOS 26.4 Beta)
I'm not sure associating the push device token to a user account would even solve the problem, unless you only allow one token per user account. But that would prevent users from using multiple devices (such as their iPhone and iPad) with the same account. Our app requires the users to login and we do associate the push device tokens to the respective user account, but we allow multiple tokens per account. And we have noticed for a while that these tokens stack up, even if users only use one device. I don't think we had a case of the same push notification being sent multiple times to the same device yet though. (Haven't tested with iOS 26.4 Beta).
3w
Reply to Device Token Not Invalidated After App Uninstall (iOS 26.4 Beta)
Thank you for your response. I understand the following point: To summarize this interpretation: Existence of a 410 status merely indicates that the token is no longer valid and should not be used anymore. However, in some cases it is difficult to associate a device token with a user account because the app does not provide a login feature or user accounts. In our case, the following scenario can occur: The user installs the app on a device (IDFV: A, DeviceToken: a) The user uninstalls the app The user reinstalls the app on the same device (IDFV: B, DeviceToken: b) Push notifications are sent using both DeviceToken: a and DeviceToken: b As a result, two push notifications are delivered to the same device If we cannot associate the device token with a user account, what would be the recommended way to prevent duplicate push notifications being delivered to the same device in this situation? I would appreciate your guidance.
3w
Reply to Sandbox subscription test is triggering multiple transaction events for a single purchase attempt
Thank you for your reply, and I apologize for not providing enough detail earlier. Our app is built with React Native, and we implemented in-app purchases using an OpenIAP-related library that supports StoreKit 2. We are currently testing with a Sandbox account. The feature itself is not completely broken, but we are seeing several abnormal behaviors during testing. For example, even when a purchase is attempted only once, we sometimes receive the purchase-completed message two or three times. We have also observed other inconsistent behaviors during Sandbox testing. Because of this, we were wondering whether this might be related to instability or known issues in the Sandbox environment, rather than being entirely caused by our implementation. Has anyone experienced similar issues when testing subscriptions with StoreKit 2 in a React Native environment? If there are any known Sandbox limitations or specific points we should check first, I would greatly appreciate your advice.
3w
Unable to Locate Pending Terms & Conditions in App Store Connect
Hi, For the past week, I’ve been receiving the following warning when performing a sales figures sync through AppFigures: “[Apple ID] has new terms to agree to in App Store Connect. We will try to continue importing but some data may not be available. Please log in to your App Store Connect account and accept the Terms & Conditions.” However, when I log in to App Store Connect and review the Agreements, Tax, and Banking section, there are no pending agreements or new terms requiring acceptance. All agreements appear to be active and in effect. Because the warning persists, I’m wondering whether there may be a backend agreement or updated term that is not properly surfacing in the interface. While inspecting the page, I also noticed the following console warnings on appstoreconnect.apple.com: tb-alertbox--warn ng-isolate-scope is not valid I’m not sure whether this is related, but I wanted to mention it in case it could be preventing a required agreement notice from displaying. Thank you for your
1
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109
3w
Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
Replies
6
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0
Views
288
Activity
3w
DriverKit entitlement policy clarification for development purposes
I am seeking clarification on whether the various driverkit entitlement families (com.apple.developer.driverkit.family.*) are available for development on my local Mac without requesting entitlements from Apple. My experience is inconsistent with public statements made by Apple, and I am wondering if there have been changes to development entitlements as of 2026. I am hoping there is something obvious that I have missed. At WWDC2022 Apple stated that In MacOS... In fact, all DriverKit family entitlements are now available to use for development. On these very forums, Eskimo himself also suggested this was the case in 2024. However, my own experience has been that in my provisioning profile on my paid developer account, I am not able to obtain com.apple.developer.driverkit.family.networking for the purpose of developing a driver for unsupported hardware. As you can see, I do not have the networking entitlement: { .. Entitlements => { ... com.apple.developer.driverkit => true com.apple.developer.
Replies
2
Boosts
0
Views
118
Activity
3w
Reply to DriverKit entitlement policy clarification for development purposes
A few brief clarifications and comments: I am seeking clarification on whether the various driverkit entitlement families (com.apple.developer.driverkit.family.*) are available for development on my local Mac without requesting entitlements from Apple. Making the more explicit, they Development Only entitlement variants do two things: They match against a VERY broad hardware configuration, basically letting you match any hardware. Their ONLY available to Development signed builds. Note that the second criteria heavily restricts distribution, as development builds will ONLY run on machines which were registered with your developer account at the point the signing profile was generated. This is largely invisible when using automatic signing (Xcode will just generate a new profile), but can be easy to overlook with manual signing. At WWDC2022 Apple stated that In MacOS... In fact, all DriverKit family entitlements are now available to use for development. On these very forums, Eskimo himself also sugges
Topic: Code Signing SubTopic: Entitlements Tags:
Replies
Boosts
Views
Activity
3w
Xcode Cloud: CI.SCM.Error.RepositoryNotFound with GitHub Organization (401 Unauthorized)
I am unable to connect Xcode Cloud to my GitHub organization repository despite being the organization owner. Error: CI.SCM.Error.RepositoryNotFound Xcode Version: 16.2 (or your version) Steps I have taken: Verified I am an Owner of the GitHub organization Uninstalled and reinstalled Xcode Cloud GitHub App multiple times Cleared all local Xcode caches and preferences Signed out of Apple ID on Mac and restarted Signed back in to Xcode only (not system level) Tried granting access again Attempted with multiple organization owner accounts Following API shows: 401 Unauthorized on https://appstoreconnect.apple.com/olympus/v1/providerSwitchRequests Additional context: GitHub App shows as successfully installed on organization Repository access set to All repositories Has anyone else encountered this or found a workaround? Thank you!
Replies
2
Boosts
0
Views
127
Activity
3w
Reply to Provisioning profile missing entitlement: com.apple.developer.icloud
Quinn is helping this, which is great. I am just curious if the com.apple.developer.icloud- is really com.apple.developer.icloud-container-identifiers. I am guessing that the provisioning profile on your machine, either your notebook or Mac Mini, is not up to date, which leads to the different behaviors. Maybe you can try the following: Be sure your developer account is correctly set up in Xcode Settings > Apple Accounts, and your Mac has the access Apple's developer portal. Uncheck the Automatically manage signing box, and check it back. This tells Xcode to refresh the provisioning profile. If that doesn't help, try to remove the iCloud capability – You are not using any iCloud feature, and so don't really need the capability just yet. If you do need the iCloud capability, check one of the services, and pick an iCloud container if the service you checked is iCloud Documents or CloudKit. This is how folks use the capability. If everything goes well, the .entitlements file in your project
Replies
Boosts
Views
Activity
3w
Reply to Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Similar situation. First time app, macOS and iOS versions, no login, no account, no server - just plain SwiftData, CloudKit, and one in-app purchase to unlock lifetime access. TestFlight: macOS build: submitted Feb 09, 2026 -> approved Feb 11, 2026 iOS build: submitted Feb 09, 2026 -> waiting -> re-submitted by incrementing build number Feb 18, 2026 -> still waiting, status on Mar 12, 2026: 'Waiting for Review' In-app purchase: didn't require submission I got enough feedback from my macOS beta testing that I decided to go ahead with the final app approval submission. Production: macOS build: submitted Mar 06, 2026 -> approved Mar 09, 2026 iOS build: submitted Mar 06, 2026 -> still waiting, status on Mar 12, 2026: 'Waiting for Review' In-app purchase: status on Mar 12, 2026: 'In Review' Without the IAP approval, it doesn't even make sense to announce my macOS release to my network because the app will just lock up after 14 days if they're unable to purchase. Why are things h
Replies
Boosts
Views
Activity
3w
Reply to Cannot create new CloudKit container after deleting all containers - need help
Hi Tigerio, It is not possible to delete containers, but team admins can hide and unhide them in the CloudKit Console by going to the Manage Containers feature in the container selection drop-down. New containers can be created in the developer portal here: https://developer.apple.com/account/resources/identifiers/cloudContainer/add/ If you run into an issue doing either of these please reply with the details and we can provide further assistance
Replies
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Views
Activity
3w
Reply to Apple Support are you even here?
I'm in the same boat...my account is pending. It says I need to complete payment, but I have already completed payment and have the receipt from Apple. Maybe this is like Apple purgatory??
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Activity
3w
Reply to Over a month and we're still stuck 'Waiting For Review'
Ok - this is ridiculous. You don't respond to emails, you don't follow up on you forum messages (no response from you despite the message above). I just spent 20 minutes waiting to speak with someone only to be hung up on, while waiting for them to 'look into my account'. At what point does someone your side take responsibility and shed some light on what's actually happening?
Replies
Boosts
Views
Activity
3w
New developer program membership application stuck in review for more than a month now
I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what t
Replies
1
Boosts
0
Views
82
Activity
3w
Reply to App stuck in "Waiting for Review" for 17+ days despite 5 Support Cases
Update (Day 5): Still no response from Apple Staff. This is now affecting 5 apps on my account, all stuck since early February. Developer Support cases (102842489731) provide no answers. This appears to be a system-level issue where binaries are ghosted in the review queue. Can someone from Apple please acknowledge this? We are considering resubmitting all apps, but this wastes significant engineering resources.
Replies
Boosts
Views
Activity
3w
Reply to Device Token Not Invalidated After App Uninstall (iOS 26.4 Beta)
I'm not sure associating the push device token to a user account would even solve the problem, unless you only allow one token per user account. But that would prevent users from using multiple devices (such as their iPhone and iPad) with the same account. Our app requires the users to login and we do associate the push device tokens to the respective user account, but we allow multiple tokens per account. And we have noticed for a while that these tokens stack up, even if users only use one device. I don't think we had a case of the same push notification being sent multiple times to the same device yet though. (Haven't tested with iOS 26.4 Beta).
Replies
Boosts
Views
Activity
3w
Reply to Device Token Not Invalidated After App Uninstall (iOS 26.4 Beta)
Thank you for your response. I understand the following point: To summarize this interpretation: Existence of a 410 status merely indicates that the token is no longer valid and should not be used anymore. However, in some cases it is difficult to associate a device token with a user account because the app does not provide a login feature or user accounts. In our case, the following scenario can occur: The user installs the app on a device (IDFV: A, DeviceToken: a) The user uninstalls the app The user reinstalls the app on the same device (IDFV: B, DeviceToken: b) Push notifications are sent using both DeviceToken: a and DeviceToken: b As a result, two push notifications are delivered to the same device If we cannot associate the device token with a user account, what would be the recommended way to prevent duplicate push notifications being delivered to the same device in this situation? I would appreciate your guidance.
Replies
Boosts
Views
Activity
3w
Reply to Sandbox subscription test is triggering multiple transaction events for a single purchase attempt
Thank you for your reply, and I apologize for not providing enough detail earlier. Our app is built with React Native, and we implemented in-app purchases using an OpenIAP-related library that supports StoreKit 2. We are currently testing with a Sandbox account. The feature itself is not completely broken, but we are seeing several abnormal behaviors during testing. For example, even when a purchase is attempted only once, we sometimes receive the purchase-completed message two or three times. We have also observed other inconsistent behaviors during Sandbox testing. Because of this, we were wondering whether this might be related to instability or known issues in the Sandbox environment, rather than being entirely caused by our implementation. Has anyone experienced similar issues when testing subscriptions with StoreKit 2 in a React Native environment? If there are any known Sandbox limitations or specific points we should check first, I would greatly appreciate your advice.
Replies
Boosts
Views
Activity
3w
Unable to Locate Pending Terms & Conditions in App Store Connect
Hi, For the past week, I’ve been receiving the following warning when performing a sales figures sync through AppFigures: “[Apple ID] has new terms to agree to in App Store Connect. We will try to continue importing but some data may not be available. Please log in to your App Store Connect account and accept the Terms & Conditions.” However, when I log in to App Store Connect and review the Agreements, Tax, and Banking section, there are no pending agreements or new terms requiring acceptance. All agreements appear to be active and in effect. Because the warning persists, I’m wondering whether there may be a backend agreement or updated term that is not properly surfacing in the interface. While inspecting the page, I also noticed the following console warnings on appstoreconnect.apple.com: tb-alertbox--warn ng-isolate-scope is not valid I’m not sure whether this is related, but I wanted to mention it in case it could be preventing a required agreement notice from displaying. Thank you for your
Replies
1
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0
Views
109
Activity
3w