Send push notifications to Mac, iOS, iPadOS, tvOS devices through your app using the Apple Push Notifications service (APNs).

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iPhone push notifications stop: DeviceTokenNotForTopic
We are facing an issue: push notifications are not being received. We are using the Marketing Cloud SDK for push notifications. On install, the app correctly registers for push notifications. We pass the required information to Marketing Cloud — for example, contact key, token, etc. Marketing Cloud also confirms that the configuration is set up, and we have tried sending push notifications with proper delivery settings. The issue is that after some time, the device gets automatically opted out in the Marketing Cloud portal. When we consulted their team, they said this is caused by the “DeviceTokenNotForTopic” error received from APNs. I have verified the certificates and bundle ID from my end — everything looks correct. Device: iPhone 15, iPhone 17 iOS: 18.7.2, 26.1
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174
Nov ’25
Need Clarification on Using Location Push Service Extension for Firefighter Check-In/Check-Out
I’m building a firefighter app that needs to automatically check in a firefighter when they arrive at the station and check them out when they leave — even if the app is killed. We need reliable enter/exit detection, low latency, and only one fixed location per user. We’re evaluating Region Monitoring, which works in the killed state but may introduce delays and inconsistent accuracy. To ensure mission-critical reliability, we are considering the Location Push Service Extension, since it can fetch precise location on demand and wake the extension even when the app is terminated. Before requesting the restricted entitlement, we need clarification on Apple’s expectations: Is Region Monitoring recommended for this fixed-location use case? Would Apple consider approving the Location Push Service Extension for a public-safety workflow? What prerequisites do we need before submitting the entitlement request (Always permission, prototype, privacy disclosures, etc.)? What details should be included in the justification form? Our goal is to follow the most reliable and Apple-approved approach for firefighter check-in/out. Any guidance would be greatly appreciated.
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126
Nov ’25
Push Notification Icon Not Updated on Some Devices After App Icon Change
Hi, We recently updated our app icon, but the push notification icon has not been updated on some devices. It still shows the old icon on: • iPhone 16 Pro — iOS 26 • iPhone 14 — iOS 26 • iPad Pro 11” (M4) — iOS 18.6.2 • iPhone 16 Plus — iOS 18.5 After restarting these devices, the push notification icon is refreshed and displays the new version correctly. Could you advise how we can ensure the push notification icon updates properly on all affected devices without requiring users to restart? Thank you.
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338
Nov ’25
Push Notification Icon Not Updated on Some Devices After App Icon Change
Hi, We recently updated our app icon, but the push notification icon has not been updated on some devices. It still shows the old icon on: • iPhone 16 Pro — iOS 26 • iPhone 14 — iOS 26 • iPad Pro 11” (M4) — iOS 18.6.2 • iPhone 16 Plus — iOS 18.5 After restarting these devices, the push notification icon is refreshed and displays the new version correctly. Could you advise how we can ensure the push notification icon updates properly on all affected devices without requiring users to restart? Thank you.
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Nov ’25
Provisioning Profile Not Including Push Notifications Capability
Provisioning profiles created for my App ID are not including the Push Notifications capability, even though Push Notifications is enabled in the App ID configuration in Apple Developer Portal. I have enabled Push Notifications for my App ID (com.abc.app) in the Apple Developer Portal. The capability shows as enabled and saved. However, when provisioning profiles are generated (either manually or through third-party tools like Expo Application Services), they do not include: The Push Notifications capability The aps-environment entitlement This results in build failures with the following errors: Provisioning profile "*[expo] com.abc.app AppStore [timestamp]" doesn't support the Push Notifications capability. Provisioning profile "*[expo] com.abc.app AppStore [timestamp]" doesn't include the aps-environment entitlement. Steps Taken ✅ Enabled Push Notifications in App ID configuration (com.mirova.app) ✅ Saved the App ID configuration multiple times ✅ Waited for Apple's systems to sync (waited 5-10 minutes) ✅ Removed and re-added Push Notifications capability (unchecked, saved, re-checked, saved) ✅ Created Push Notification key in Apple Developer Portal ✅ Verified Push Notifications is checked and saved in App ID ❌ Provisioning profiles still created without Push Notifications capability Expected Behavior When Push Notifications is enabled for an App ID, any provisioning profiles created for that App ID should automatically include: Push Notifications capability aps-environment entitlement (set to production or development) Actual Behavior Provisioning profiles are created without Push Notifications capability, even though: Push Notifications is enabled in App ID App ID configuration is saved Sufficient time has passed for sync Additional Information Push Notification Key: Created and valid (Key ID: 3YKQ7XLG9L and 747G8W2J68) Distribution Certificate: Valid and active Provisioning Profile Type: App Store distribution Third-party Tool: Using Expo Application Services (EAS) for builds, but issue persists with manually created profiles as well Questions Is there a delay or sync issue between enabling Push Notifications in App ID and it being available for provisioning profiles? Are there any additional steps required to ensure Push Notifications is included in provisioning profiles? Is there a known issue with Push Notifications capability not being included in provisioning profiles? Should I create the provisioning profile in a specific way to ensure Push Notifications is included? Environment Platform: iOS Build Type: App Store distribution Xcode Version: (via EAS cloud build) Thank you for your assistance. I've been unable to resolve this issue and would appreciate any guidance. iOS Deployment Target: Latest
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Nov ’25
How can you update a Live Activity without hitting "Allow"?
(I truly appreciate all the responses you all have written for me :bow: ) I was under the assumption that for Live Activity, in order for you to be able to update the Activity, you need an update token. And for the OS to issue you the update token, user must hit the "Allow" from the lock screen. However based on these screenshots it seems that you don't need to hit "Allow" to be able to update the Live Activity. Live Activity was updated — even without the user hitting "Allow" So now I'm wondering if: Is hitting Allow required for the update token to get issued? Or that assumption is incorrect? In our tests (when connected to Proxyman, the OS emits the update token after user hits "Allow" / "Always Allow") If you don't hit allow, are there alternate ways to update the Live Activity without having the update token? I'm guessing you could set a short stale time and then when the OS launches the app in the background you query the server and then update the Live Activity. Is that a worthy approach? I also noticed that the "The Philly Inquirer" App has 'Background App Refresh" enabled, but this happened in 2 minutes. In our architecture assessments, after reviewing Apple's docs on 'Background Processing", we didn't think of it as a viable option, because it can't guarantee if the OS is given time in the next 2 minutes or 10 hours later when the phone is getting charged again. Are any of these workarounds viable or are there alternate approaches? Our requirement is: be able to use Live Activity between 2-72hrs after app install. (I mention this because perhaps Apple may impost some restrictions for new installs) be able to update an active Live Activity within 1-2 minutes after it has began.
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Nov ’25
In the context of Live Activity, when app is launched into background due to some callback, should you wrap your work with background tasks?
I'm specifically focused on Live Activity, but I think this is somewhat a general question. The app could get a few callbacks when: There's a new payload (start, update, end) There's a new token (start, update) There's some other lifecycle event (stale, dismissed) Assuming that the user didn't force kill the app, would the app get launched in all these scenarios? When OS launches the app for a reason, should we wrap our tasks with beginBackgroundTask or that's unnecessary if we're expecting our tasks to finish within 30 seconds? Or the OS may sometimes be under stress and give you far less time (example 3 seconds) and if you're in slow internet, then adding beginBackgroundTask may actually come in handy?
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Nov ’25
Notification Service Extension is killed during startup
We are observing an issue where the iOS Notification Service Extension (NSE) is terminated by the system during startup, before either didReceive(_:withContentHandler:) or serviceExtensionTimeWillExpire(_:) is invoked. When this occurs, the notification is delivered without modification (for example, an encrypted payload is shown to the user). System logs frequently contain the message “Extension will be killed because it used its runtime in starting up”. During testing, we observed that CPU-intensive operations or heavy initialization performed early in the extension lifecycle — especially inside init() or directly on the main thread in didReceive often cause the system to kill the NSE almost immediately. These terminations happen significantly earlier than the commonly observed ~30-second execution window where the OS normally invokes serviceExtensionTimeWillExpire(_:) before ending the extension. When these early terminations occur, there is no call to the expiry handler, and the process appears to be forcefully shut down. Moving the same operations to a background thread changes the behavior: the extension eventually expires around the usual 30-second window, after which the OS calls serviceExtensionTimeWillExpire(_:). We also observed that memory usage plays a role in early termination. During tests involving large memory allocations, the system consistently killed the extension once memory consumption exceeded a certain threshold (in our measurements, this occurred around 150–180 MB). Again, unlike normal time-based expiration, the system did not call the expiry handler and no crash report was produced. Since Apple’s documentation does not specify concrete CPU, memory, or startup-cost constraints for Notification Service Extensions or any other extensions beyond the general execution limit, we are seeking clarification and best-practice guidance on expected behaviors, particularly around initialization cost and the differences between startup termination. NSE Setup: class NotificationService: UNNotificationServiceExtension { static var notificationContentHandler: ((UNNotificationContent) -> Void)? static var notificationContent: UNMutableNotificationContent? static var shoudLoop = true override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { NotificationService.notificationContentHandler = contentHandler NotificationService.notificationContent = request.content.mutableCopy() as? UNMutableNotificationContent NotificationService.notificationContent!.title = "Weekly meeting" NotificationService.notificationContent!.body = "Updated inside didReceive" // Failing scenarios } override func serviceExtensionTimeWillExpire() { NotificationService.shoudLoop = false guard let handler = NotificationService.notificationContentHandler, let content = NotificationService.notificationContent else { return } content.body = "Updated inside serviceExtensionTimeWillExpire()" handler(content) } }
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Nov ’25
Wallet Pass Stops Updating After Silent Push — Device Never Fetches New .pkpass (Possible Throttling)
Hi everyone, I'm developing a custom Apple Wallet pass using a Django backend and exposing my local server through ngrok during development. For the first ~30 minutes, everything works exactly as expected: the pass registers correctly, silent push notifications trigger instant updates, Wallet immediately performs the GET request to fetch the new .pkpass, and the changeMessage displays almost instantly on the lock screen. At some point, however, the pass stops updating entirely. Apple APNs continues to return 200 OK for every silent push I send, but the device never performs the required GET /v1/passes// call to download the updated pass. As a result, even the internal content of the pass (ex: points/balance fields) no longer updates, which confirms that Wallet is not fetching the new .pkpass at all. No changeMessage appears either. This behavior has been described informally by other developers as Apple Wallet Pass Update Throttling, where the Wallet daemon begins ignoring silent pushes after repeated updates or certain internal conditions. I’m trying to confirm whether this is indeed throttling, what triggers it, and how to avoid it during development.
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Nov ’25
Which apns errors should cause us to remove the tokens from our server's db?
Having some discussion about when we should clear out a token from our servers. Docs say: Don’t retry notification responses with the error code BadDeviceToken, DeviceTokenNotForTopic, Forbidden, ExpiredToken, Unregistered, or PayloadTooLarge. You can retry with a delay, if you get the error code TooManyRequests. The way I see it is that with the exception of PayloadTooLarge, all other errors means you should remove the token from your server. Either because: The token is no longer good The token is good, but this is just not the right: environment (sandbox vs production) topic (the token is from a different bundle id or developer team) target (app vs live activity appex) Do I have it right? Extra context: when using the "JSON Web Token Validator" tool, a colleague reported that a 410 -Expired token (from couple days back) was still valid today. This raises questions about when tokens should actually be deleted and how these error codes should be interpreted. Also is it possible for the docs to get updated for us to explicitly know if a token should get removed and not leave it for interpretation?
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Nov ’25
Remote Notifications delayed on device
We have been getting several reports in the past 2 weeks of APNs notifications being either heavily delayed or not delivered at all. We have two apps, one of which has a Notification Service Extension and one of which does not. We have had users of both reporting sporadic notification problems. Looking at the sysdiagnose logs from one example, it looks like the notification was actually processed by our notification extension in a timely fashion, but was not displayed to the user. An example event we investigated it the following (now perhaps a little long in the tooth): 2025-10-31T14:32:54 apnsId=EE3E002D-26DE-B4F5-5E9B-5E0C1E1B6B3D We think we have correlated this with device logs: default 2025-10-31 10:32:54.472054 -0400 [EDE9521D-8A65-4588-8AE8-D3D78B9E5EA5] Received replacement content for notification request 859D-ABC7 [ hasContent: 1 attachments: 0 ] However there is no other reference until the app was launched about 1.5 minutes later: default 2025-10-31 10:34:26.875327 -0400 [..] Got 1 delivered notifications [ hasCompletionHandler: 1 ] When trying to reproduce, when I saw notifications bannered, the trace I saw was "Got 0 delivered notifications". What's the significance of "Got 1 delivered notifications" in this case? Historically, SpringBoard logs have shown detailed trace about the handling of notifications (which was very useful in narrowing down the slowness of notifications due to Apple Intelligence, reported on our side as FB16253547, which doesn't seem to have been triaged but it looks like was resolved around iOS 18.2.1 or iOS 18.3); however it seems that now sysdiagnoses are only containing <1 minute of trace from SpringBoard. Is there any way to extend the trace from SpringBoard that is included in sysdiagnoses? I see there was also https://developer.apple.com/forums/thread/806367 around the same time we started receiving reports. However I think my hypothesis is that this is a client-side issue, and notifications are being delivered to devices, just not presented correctly. Will try and collect a bit more data and file some Feedbacks and provide them here, but wanted to also flag here in case there are any others experiencing similar.
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Nov ’25
didRegisterForRemoteNotificationsWithDeviceToken called twice when also using CKSyncEngine in project
In didFinishLaunchingWithOptions I have this setup for getting the token to send to my server for notifications. The issue is that the delegate callback didRegisterForRemoteNotificationsWithDeviceToken gets called twice when also initializing a CKSyncEngine object. This confuses me. Is this expected behavior? Why is the delegate callback only called twice when both are called, but not at all when only using CKSyncEngine. See code and comments below. /// Calling just this triggers `didRegisterForRemoteNotificationsWithDeviceToken` once. UIApplication.shared.registerForRemoteNotifications() /// When triggering the above function plus initializing a CKSyncEngine, `didRegisterForRemoteNotificationsWithDeviceToken` gets called twice. /// This somewhat make sense, because CloudKit likely also registers for remote notifications itself, but why is the delegate not triggered when *only* initializing CKSyncEngine and removing the `registerForRemoteNotifications` call above? let syncManager = SyncManager() /// Further more, if calling `registerForRemoteNotifications` with a delay instead of directly, the delegate is only called once, as expected. For some reason, the delegate is only triggered when two entities call `registerForRemoteNotifications` at the same time? DispatchQueue.main.asyncAfter(deadline: .now() + 4) { UIApplication.shared.registerForRemoteNotifications() } func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) { print("didRegisterForRemoteNotificationsWithDeviceToken") }
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Nov ’25
iOS 26 Notification Extension open(uri) Fails on Cold Start (LSApplicationWorkspaceErrorDomain Code=115)
I'm experiencing a critical regression on iOS 26 with a Notification Content Extension. extensionContext.open(uri) fails to open external URLs with LSApplicationWorkspaceErrorDomain Code=115 under specific conditions. Problem: When the main app is killed, and a rich push notification is received and expanded, tapping a button (specifically one with a transparent background, cornerRadius=0, clipsToBounds=false) fails to open its associated URL. Key Details: iOS 26 Only: Works perfectly on iOS 17, 18, etc. App Killed State Only: Works if the app is running (foreground/background). Works on Subsequent Notifications: The link will open if a second notification is received. LSApplicationQueriesSchemes: Confirmed to be correctly configured in the main app's Info.plist and present in the app bundle. Delay No Help: Adding a 1s delay before open(uri) does not fix it. My os_log statements confirm the button tap
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Nov ’25
Concerning Socket Disconnection Issues in iPhone VoIP Applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?
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Nov ’25
Notification Service Extension not getting invoked on macOS
I’m testing remote push notifications on macOS, and although notifications are received and displayed correctly, my Notification Service Extension (NSE) never gets invoked. The extension is properly added as a target in the same app, uses the UNNotificationServiceExtension class, and implements both didReceive(_:withContentHandler:) and serviceExtensionTimeWillExpire(). I’ve also set "mutable-content": 1 in the APNS payload, similar to how it works on iOS — where the same code correctly triggers the NSE. On macOS, however, there’s no sign that the extension process starts or the delegate methods are called. import UserNotifications class NotificationService: UNNotificationServiceExtension { override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { let modified = (request.content.mutableCopy() as? UNMutableNotificationContent) modified?.title = "[Modified] " + (modified?.title ?? "") contentHandler(modified ?? request.content) } override func serviceExtensionTimeWillExpire() { // Called if the extension times out before finishing } } And the payload used for testing: { "aps": { "alert": { "title": "Meeting Reminder", "body": "Join the weekly sync call" }, "mutable-content": 1 }, "MEETING_ORGANIZER": "Alex Johnson" } Despite all correct setup steps, the NSE never triggers on macOS (while working fine on iOS). Can anyone confirm whether UNNotificationServiceExtension is fully supported for remote notifications on macOS, or if additional configuration or entitlement is needed?
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Nov ’25
What should your server do when apns returns a 410 Unregistered error for your token?
For our Live Activity Tokens, when we fire a payload, often apns is returning a response of 410 unregistered. Docs are saying: The device token is inactive for the specified topic. There is no need to send further pushes to the same device token, unless your application retrieves the same device token, refer to Registering your app with APNs Questions: Why does this happen? Does it only happen because the user changed their permission? Or there are other reasons? And when it does happen, what should we do about it? A. Should we keep the token on the server? Because perhaps the user will change their permission and the token becomes valid? That could leave us with lots of invalid tokens and us firing at them unnecessarily. Docs do say: Don’t retry notification responses with the error code BadDeviceToken, DeviceTokenNotForTopic, Forbidden, ExpiredToken, Unregistered, or PayloadTooLarge. B. Or should we remove the token from the server? That then requires app to re-register the token. But the problem with that is: When I went into App's settings from OS settings and toggled push notifications to on, the app was not launched into the background nor killed i.e. it requires explicit app launch by the user to re-register itself which isn't ideal... It means a user may turn on notifications from the OS settings and then assume that their push notifications should be back in business, but that won't happen if you toggle things from OS settings.
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Nov ’25
Delivery of expired voip notifications
Hello, We are facing issue that sometimes a voip notification gets delivered after it is expired. The issue can be simply demonstrated we set the device to flight mode, and after 20s we disable flight mode. We still receive the voip notification. We are setting the expiration header as following apns-expiry=0, so from my understanding it should not be delivered if the device was not able to receive the notification in the fist attempt. I have read following thread https://developer.apple.com/forums/thread/778512, from which I understand this is a long standing issue. Hence my question is, is there any way how we can notify the call kit that the call is actually no longer valid, and do not display the call to the user at all? Currently we are forced to always display CallKit call when the notification comes, and some of our users are confused that they see a missed call which they did not have any chance to pick up. Please let me know if you need any more information. Best Regards, Adam Chlupacek
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Nov ’25
Missing notification – APNs success but not delivered to device
We have a customer reporting that they didn’t receive some of their push notifications. On November 3, 2025, four push notifications were sent — the customer received the first three but not the last one. Our logs show a successful response from APNs, with the apns-id c116d650-efc6-4fb1-8a74-382d5bab4692. A very similar case occurred on October 31, where the customer also claimed not to have received the notification, yet our logs again show success from APNs with apns-id 1468ef43-66d6-40d2-b10a-c96889fcb65a. Wondering if there any way to help us to trace these cases. Thanks
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Nov ’25
Since I updated my iPhone 13 to this new update I have two problems.
Since I updated my iPhone 13 to this new update I have two problems First: the battery discharges too fast or it gets stuck and doesn't discharge until I turn it off and turn it back on. Second: I see in my screen time a page that I had never seen is called imasdk.googleapis.com which I had never occupied and they tell me that it is a failure of the new update I hope you can help me fix that, since this mobile phone is new and already brings the faults by the ios
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Oct ’25
Can you include an `alert` with a sound within the `end` event?
Q1. Can you place a sound on an end event? That doesn't seem to work for us Additionally: Q2. Is there any way that after you send the end event, still have the Live Activity remain on the Dynamic Island until the dismissal-date? Currently when an end event is sent, it's abruptly ended from the Dynamic Island without any sound. Users are confused until minutes/hours later they see their Lock Screen.
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Oct ’25
iPhone push notifications stop: DeviceTokenNotForTopic
We are facing an issue: push notifications are not being received. We are using the Marketing Cloud SDK for push notifications. On install, the app correctly registers for push notifications. We pass the required information to Marketing Cloud — for example, contact key, token, etc. Marketing Cloud also confirms that the configuration is set up, and we have tried sending push notifications with proper delivery settings. The issue is that after some time, the device gets automatically opted out in the Marketing Cloud portal. When we consulted their team, they said this is caused by the “DeviceTokenNotForTopic” error received from APNs. I have verified the certificates and bundle ID from my end — everything looks correct. Device: iPhone 15, iPhone 17 iOS: 18.7.2, 26.1
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174
Activity
Nov ’25
Need Clarification on Using Location Push Service Extension for Firefighter Check-In/Check-Out
I’m building a firefighter app that needs to automatically check in a firefighter when they arrive at the station and check them out when they leave — even if the app is killed. We need reliable enter/exit detection, low latency, and only one fixed location per user. We’re evaluating Region Monitoring, which works in the killed state but may introduce delays and inconsistent accuracy. To ensure mission-critical reliability, we are considering the Location Push Service Extension, since it can fetch precise location on demand and wake the extension even when the app is terminated. Before requesting the restricted entitlement, we need clarification on Apple’s expectations: Is Region Monitoring recommended for this fixed-location use case? Would Apple consider approving the Location Push Service Extension for a public-safety workflow? What prerequisites do we need before submitting the entitlement request (Always permission, prototype, privacy disclosures, etc.)? What details should be included in the justification form? Our goal is to follow the most reliable and Apple-approved approach for firefighter check-in/out. Any guidance would be greatly appreciated.
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126
Activity
Nov ’25
Push Notification Icon Not Updated on Some Devices After App Icon Change
Hi, We recently updated our app icon, but the push notification icon has not been updated on some devices. It still shows the old icon on: • iPhone 16 Pro — iOS 26 • iPhone 14 — iOS 26 • iPad Pro 11” (M4) — iOS 18.6.2 • iPhone 16 Plus — iOS 18.5 After restarting these devices, the push notification icon is refreshed and displays the new version correctly. Could you advise how we can ensure the push notification icon updates properly on all affected devices without requiring users to restart? Thank you.
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1
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Views
338
Activity
Nov ’25
Push Notification Icon Not Updated on Some Devices After App Icon Change
Hi, We recently updated our app icon, but the push notification icon has not been updated on some devices. It still shows the old icon on: • iPhone 16 Pro — iOS 26 • iPhone 14 — iOS 26 • iPad Pro 11” (M4) — iOS 18.6.2 • iPhone 16 Plus — iOS 18.5 After restarting these devices, the push notification icon is refreshed and displays the new version correctly. Could you advise how we can ensure the push notification icon updates properly on all affected devices without requiring users to restart? Thank you.
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2
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1
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385
Activity
Nov ’25
Provisioning Profile Not Including Push Notifications Capability
Provisioning profiles created for my App ID are not including the Push Notifications capability, even though Push Notifications is enabled in the App ID configuration in Apple Developer Portal. I have enabled Push Notifications for my App ID (com.abc.app) in the Apple Developer Portal. The capability shows as enabled and saved. However, when provisioning profiles are generated (either manually or through third-party tools like Expo Application Services), they do not include: The Push Notifications capability The aps-environment entitlement This results in build failures with the following errors: Provisioning profile "*[expo] com.abc.app AppStore [timestamp]" doesn't support the Push Notifications capability. Provisioning profile "*[expo] com.abc.app AppStore [timestamp]" doesn't include the aps-environment entitlement. Steps Taken ✅ Enabled Push Notifications in App ID configuration (com.mirova.app) ✅ Saved the App ID configuration multiple times ✅ Waited for Apple's systems to sync (waited 5-10 minutes) ✅ Removed and re-added Push Notifications capability (unchecked, saved, re-checked, saved) ✅ Created Push Notification key in Apple Developer Portal ✅ Verified Push Notifications is checked and saved in App ID ❌ Provisioning profiles still created without Push Notifications capability Expected Behavior When Push Notifications is enabled for an App ID, any provisioning profiles created for that App ID should automatically include: Push Notifications capability aps-environment entitlement (set to production or development) Actual Behavior Provisioning profiles are created without Push Notifications capability, even though: Push Notifications is enabled in App ID App ID configuration is saved Sufficient time has passed for sync Additional Information Push Notification Key: Created and valid (Key ID: 3YKQ7XLG9L and 747G8W2J68) Distribution Certificate: Valid and active Provisioning Profile Type: App Store distribution Third-party Tool: Using Expo Application Services (EAS) for builds, but issue persists with manually created profiles as well Questions Is there a delay or sync issue between enabling Push Notifications in App ID and it being available for provisioning profiles? Are there any additional steps required to ensure Push Notifications is included in provisioning profiles? Is there a known issue with Push Notifications capability not being included in provisioning profiles? Should I create the provisioning profile in a specific way to ensure Push Notifications is included? Environment Platform: iOS Build Type: App Store distribution Xcode Version: (via EAS cloud build) Thank you for your assistance. I've been unable to resolve this issue and would appreciate any guidance. iOS Deployment Target: Latest
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1
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195
Activity
Nov ’25
How can you update a Live Activity without hitting "Allow"?
(I truly appreciate all the responses you all have written for me :bow: ) I was under the assumption that for Live Activity, in order for you to be able to update the Activity, you need an update token. And for the OS to issue you the update token, user must hit the "Allow" from the lock screen. However based on these screenshots it seems that you don't need to hit "Allow" to be able to update the Live Activity. Live Activity was updated — even without the user hitting "Allow" So now I'm wondering if: Is hitting Allow required for the update token to get issued? Or that assumption is incorrect? In our tests (when connected to Proxyman, the OS emits the update token after user hits "Allow" / "Always Allow") If you don't hit allow, are there alternate ways to update the Live Activity without having the update token? I'm guessing you could set a short stale time and then when the OS launches the app in the background you query the server and then update the Live Activity. Is that a worthy approach? I also noticed that the "The Philly Inquirer" App has 'Background App Refresh" enabled, but this happened in 2 minutes. In our architecture assessments, after reviewing Apple's docs on 'Background Processing", we didn't think of it as a viable option, because it can't guarantee if the OS is given time in the next 2 minutes or 10 hours later when the phone is getting charged again. Are any of these workarounds viable or are there alternate approaches? Our requirement is: be able to use Live Activity between 2-72hrs after app install. (I mention this because perhaps Apple may impost some restrictions for new installs) be able to update an active Live Activity within 1-2 minutes after it has began.
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1
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1
Views
235
Activity
Nov ’25
In the context of Live Activity, when app is launched into background due to some callback, should you wrap your work with background tasks?
I'm specifically focused on Live Activity, but I think this is somewhat a general question. The app could get a few callbacks when: There's a new payload (start, update, end) There's a new token (start, update) There's some other lifecycle event (stale, dismissed) Assuming that the user didn't force kill the app, would the app get launched in all these scenarios? When OS launches the app for a reason, should we wrap our tasks with beginBackgroundTask or that's unnecessary if we're expecting our tasks to finish within 30 seconds? Or the OS may sometimes be under stress and give you far less time (example 3 seconds) and if you're in slow internet, then adding beginBackgroundTask may actually come in handy?
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Activity
Nov ’25
Notification Service Extension is killed during startup
We are observing an issue where the iOS Notification Service Extension (NSE) is terminated by the system during startup, before either didReceive(_:withContentHandler:) or serviceExtensionTimeWillExpire(_:) is invoked. When this occurs, the notification is delivered without modification (for example, an encrypted payload is shown to the user). System logs frequently contain the message “Extension will be killed because it used its runtime in starting up”. During testing, we observed that CPU-intensive operations or heavy initialization performed early in the extension lifecycle — especially inside init() or directly on the main thread in didReceive often cause the system to kill the NSE almost immediately. These terminations happen significantly earlier than the commonly observed ~30-second execution window where the OS normally invokes serviceExtensionTimeWillExpire(_:) before ending the extension. When these early terminations occur, there is no call to the expiry handler, and the process appears to be forcefully shut down. Moving the same operations to a background thread changes the behavior: the extension eventually expires around the usual 30-second window, after which the OS calls serviceExtensionTimeWillExpire(_:). We also observed that memory usage plays a role in early termination. During tests involving large memory allocations, the system consistently killed the extension once memory consumption exceeded a certain threshold (in our measurements, this occurred around 150–180 MB). Again, unlike normal time-based expiration, the system did not call the expiry handler and no crash report was produced. Since Apple’s documentation does not specify concrete CPU, memory, or startup-cost constraints for Notification Service Extensions or any other extensions beyond the general execution limit, we are seeking clarification and best-practice guidance on expected behaviors, particularly around initialization cost and the differences between startup termination. NSE Setup: class NotificationService: UNNotificationServiceExtension { static var notificationContentHandler: ((UNNotificationContent) -> Void)? static var notificationContent: UNMutableNotificationContent? static var shoudLoop = true override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { NotificationService.notificationContentHandler = contentHandler NotificationService.notificationContent = request.content.mutableCopy() as? UNMutableNotificationContent NotificationService.notificationContent!.title = "Weekly meeting" NotificationService.notificationContent!.body = "Updated inside didReceive" // Failing scenarios } override func serviceExtensionTimeWillExpire() { NotificationService.shoudLoop = false guard let handler = NotificationService.notificationContentHandler, let content = NotificationService.notificationContent else { return } content.body = "Updated inside serviceExtensionTimeWillExpire()" handler(content) } }
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Activity
Nov ’25
Wallet Pass Stops Updating After Silent Push — Device Never Fetches New .pkpass (Possible Throttling)
Hi everyone, I'm developing a custom Apple Wallet pass using a Django backend and exposing my local server through ngrok during development. For the first ~30 minutes, everything works exactly as expected: the pass registers correctly, silent push notifications trigger instant updates, Wallet immediately performs the GET request to fetch the new .pkpass, and the changeMessage displays almost instantly on the lock screen. At some point, however, the pass stops updating entirely. Apple APNs continues to return 200 OK for every silent push I send, but the device never performs the required GET /v1/passes// call to download the updated pass. As a result, even the internal content of the pass (ex: points/balance fields) no longer updates, which confirms that Wallet is not fetching the new .pkpass at all. No changeMessage appears either. This behavior has been described informally by other developers as Apple Wallet Pass Update Throttling, where the Wallet daemon begins ignoring silent pushes after repeated updates or certain internal conditions. I’m trying to confirm whether this is indeed throttling, what triggers it, and how to avoid it during development.
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143
Activity
Nov ’25
Which apns errors should cause us to remove the tokens from our server's db?
Having some discussion about when we should clear out a token from our servers. Docs say: Don’t retry notification responses with the error code BadDeviceToken, DeviceTokenNotForTopic, Forbidden, ExpiredToken, Unregistered, or PayloadTooLarge. You can retry with a delay, if you get the error code TooManyRequests. The way I see it is that with the exception of PayloadTooLarge, all other errors means you should remove the token from your server. Either because: The token is no longer good The token is good, but this is just not the right: environment (sandbox vs production) topic (the token is from a different bundle id or developer team) target (app vs live activity appex) Do I have it right? Extra context: when using the "JSON Web Token Validator" tool, a colleague reported that a 410 -Expired token (from couple days back) was still valid today. This raises questions about when tokens should actually be deleted and how these error codes should be interpreted. Also is it possible for the docs to get updated for us to explicitly know if a token should get removed and not leave it for interpretation?
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160
Activity
Nov ’25
Remote Notifications delayed on device
We have been getting several reports in the past 2 weeks of APNs notifications being either heavily delayed or not delivered at all. We have two apps, one of which has a Notification Service Extension and one of which does not. We have had users of both reporting sporadic notification problems. Looking at the sysdiagnose logs from one example, it looks like the notification was actually processed by our notification extension in a timely fashion, but was not displayed to the user. An example event we investigated it the following (now perhaps a little long in the tooth): 2025-10-31T14:32:54 apnsId=EE3E002D-26DE-B4F5-5E9B-5E0C1E1B6B3D We think we have correlated this with device logs: default 2025-10-31 10:32:54.472054 -0400 [EDE9521D-8A65-4588-8AE8-D3D78B9E5EA5] Received replacement content for notification request 859D-ABC7 [ hasContent: 1 attachments: 0 ] However there is no other reference until the app was launched about 1.5 minutes later: default 2025-10-31 10:34:26.875327 -0400 [..] Got 1 delivered notifications [ hasCompletionHandler: 1 ] When trying to reproduce, when I saw notifications bannered, the trace I saw was "Got 0 delivered notifications". What's the significance of "Got 1 delivered notifications" in this case? Historically, SpringBoard logs have shown detailed trace about the handling of notifications (which was very useful in narrowing down the slowness of notifications due to Apple Intelligence, reported on our side as FB16253547, which doesn't seem to have been triaged but it looks like was resolved around iOS 18.2.1 or iOS 18.3); however it seems that now sysdiagnoses are only containing <1 minute of trace from SpringBoard. Is there any way to extend the trace from SpringBoard that is included in sysdiagnoses? I see there was also https://developer.apple.com/forums/thread/806367 around the same time we started receiving reports. However I think my hypothesis is that this is a client-side issue, and notifications are being delivered to devices, just not presented correctly. Will try and collect a bit more data and file some Feedbacks and provide them here, but wanted to also flag here in case there are any others experiencing similar.
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Activity
Nov ’25
didRegisterForRemoteNotificationsWithDeviceToken called twice when also using CKSyncEngine in project
In didFinishLaunchingWithOptions I have this setup for getting the token to send to my server for notifications. The issue is that the delegate callback didRegisterForRemoteNotificationsWithDeviceToken gets called twice when also initializing a CKSyncEngine object. This confuses me. Is this expected behavior? Why is the delegate callback only called twice when both are called, but not at all when only using CKSyncEngine. See code and comments below. /// Calling just this triggers `didRegisterForRemoteNotificationsWithDeviceToken` once. UIApplication.shared.registerForRemoteNotifications() /// When triggering the above function plus initializing a CKSyncEngine, `didRegisterForRemoteNotificationsWithDeviceToken` gets called twice. /// This somewhat make sense, because CloudKit likely also registers for remote notifications itself, but why is the delegate not triggered when *only* initializing CKSyncEngine and removing the `registerForRemoteNotifications` call above? let syncManager = SyncManager() /// Further more, if calling `registerForRemoteNotifications` with a delay instead of directly, the delegate is only called once, as expected. For some reason, the delegate is only triggered when two entities call `registerForRemoteNotifications` at the same time? DispatchQueue.main.asyncAfter(deadline: .now() + 4) { UIApplication.shared.registerForRemoteNotifications() } func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) { print("didRegisterForRemoteNotificationsWithDeviceToken") }
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320
Activity
Nov ’25
iOS 26 Notification Extension open(uri) Fails on Cold Start (LSApplicationWorkspaceErrorDomain Code=115)
I'm experiencing a critical regression on iOS 26 with a Notification Content Extension. extensionContext.open(uri) fails to open external URLs with LSApplicationWorkspaceErrorDomain Code=115 under specific conditions. Problem: When the main app is killed, and a rich push notification is received and expanded, tapping a button (specifically one with a transparent background, cornerRadius=0, clipsToBounds=false) fails to open its associated URL. Key Details: iOS 26 Only: Works perfectly on iOS 17, 18, etc. App Killed State Only: Works if the app is running (foreground/background). Works on Subsequent Notifications: The link will open if a second notification is received. LSApplicationQueriesSchemes: Confirmed to be correctly configured in the main app's Info.plist and present in the app bundle. Delay No Help: Adding a 1s delay before open(uri) does not fix it. My os_log statements confirm the button tap
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209
Activity
Nov ’25
Concerning Socket Disconnection Issues in iPhone VoIP Applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?
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Activity
Nov ’25
Notification Service Extension not getting invoked on macOS
I’m testing remote push notifications on macOS, and although notifications are received and displayed correctly, my Notification Service Extension (NSE) never gets invoked. The extension is properly added as a target in the same app, uses the UNNotificationServiceExtension class, and implements both didReceive(_:withContentHandler:) and serviceExtensionTimeWillExpire(). I’ve also set "mutable-content": 1 in the APNS payload, similar to how it works on iOS — where the same code correctly triggers the NSE. On macOS, however, there’s no sign that the extension process starts or the delegate methods are called. import UserNotifications class NotificationService: UNNotificationServiceExtension { override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { let modified = (request.content.mutableCopy() as? UNMutableNotificationContent) modified?.title = "[Modified] " + (modified?.title ?? "") contentHandler(modified ?? request.content) } override func serviceExtensionTimeWillExpire() { // Called if the extension times out before finishing } } And the payload used for testing: { "aps": { "alert": { "title": "Meeting Reminder", "body": "Join the weekly sync call" }, "mutable-content": 1 }, "MEETING_ORGANIZER": "Alex Johnson" } Despite all correct setup steps, the NSE never triggers on macOS (while working fine on iOS). Can anyone confirm whether UNNotificationServiceExtension is fully supported for remote notifications on macOS, or if additional configuration or entitlement is needed?
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Activity
Nov ’25
What should your server do when apns returns a 410 Unregistered error for your token?
For our Live Activity Tokens, when we fire a payload, often apns is returning a response of 410 unregistered. Docs are saying: The device token is inactive for the specified topic. There is no need to send further pushes to the same device token, unless your application retrieves the same device token, refer to Registering your app with APNs Questions: Why does this happen? Does it only happen because the user changed their permission? Or there are other reasons? And when it does happen, what should we do about it? A. Should we keep the token on the server? Because perhaps the user will change their permission and the token becomes valid? That could leave us with lots of invalid tokens and us firing at them unnecessarily. Docs do say: Don’t retry notification responses with the error code BadDeviceToken, DeviceTokenNotForTopic, Forbidden, ExpiredToken, Unregistered, or PayloadTooLarge. B. Or should we remove the token from the server? That then requires app to re-register the token. But the problem with that is: When I went into App's settings from OS settings and toggled push notifications to on, the app was not launched into the background nor killed i.e. it requires explicit app launch by the user to re-register itself which isn't ideal... It means a user may turn on notifications from the OS settings and then assume that their push notifications should be back in business, but that won't happen if you toggle things from OS settings.
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Activity
Nov ’25
Delivery of expired voip notifications
Hello, We are facing issue that sometimes a voip notification gets delivered after it is expired. The issue can be simply demonstrated we set the device to flight mode, and after 20s we disable flight mode. We still receive the voip notification. We are setting the expiration header as following apns-expiry=0, so from my understanding it should not be delivered if the device was not able to receive the notification in the fist attempt. I have read following thread https://developer.apple.com/forums/thread/778512, from which I understand this is a long standing issue. Hence my question is, is there any way how we can notify the call kit that the call is actually no longer valid, and do not display the call to the user at all? Currently we are forced to always display CallKit call when the notification comes, and some of our users are confused that they see a missed call which they did not have any chance to pick up. Please let me know if you need any more information. Best Regards, Adam Chlupacek
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200
Activity
Nov ’25
Missing notification – APNs success but not delivered to device
We have a customer reporting that they didn’t receive some of their push notifications. On November 3, 2025, four push notifications were sent — the customer received the first three but not the last one. Our logs show a successful response from APNs, with the apns-id c116d650-efc6-4fb1-8a74-382d5bab4692. A very similar case occurred on October 31, where the customer also claimed not to have received the notification, yet our logs again show success from APNs with apns-id 1468ef43-66d6-40d2-b10a-c96889fcb65a. Wondering if there any way to help us to trace these cases. Thanks
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Nov ’25
Since I updated my iPhone 13 to this new update I have two problems.
Since I updated my iPhone 13 to this new update I have two problems First: the battery discharges too fast or it gets stuck and doesn't discharge until I turn it off and turn it back on. Second: I see in my screen time a page that I had never seen is called imasdk.googleapis.com which I had never occupied and they tell me that it is a failure of the new update I hope you can help me fix that, since this mobile phone is new and already brings the faults by the ios
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Activity
Oct ’25
Can you include an `alert` with a sound within the `end` event?
Q1. Can you place a sound on an end event? That doesn't seem to work for us Additionally: Q2. Is there any way that after you send the end event, still have the Live Activity remain on the Dynamic Island until the dismissal-date? Currently when an end event is sent, it's abruptly ended from the Dynamic Island without any sound. Users are confused until minutes/hours later they see their Lock Screen.
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Activity
Oct ’25