StoreKit Test

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Create and automate tests in Xcode for your app's submission and in-app purchase transactions.

Posts under StoreKit Test tag

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Unable to get product from storekit in productRequest method.
We’re encountering a problem with StoreKit in the sandbox environment. During an SKProductsRequest, some or all of the product identifiers provided are being returned in the invalidProductIdentifiers array of the SKProductsResponse, despite being valid and already approved. This behavior began occurring since last 2 days only and appears to be intermittent—in some cases, a product identifier that initially fails will succeed after one or two retries, without any changes on our end. What we've verified: All product identifiers are correctly configured and approved in App Store Connect. No recent changes have been made to our product configuration. The same product identifiers have previously worked without issue. We would appreciate any assistance in identifying the root cause of this behavior. Please also let us know if there is a known issue currently affecting StoreKit sandbox services. Thank you for your support.
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May ’25
StoreKit2: .purchase() not working after expiry of subscription in app, but renewing in AppStore sandbox does...
Hi, thanks for reading my question. I need help with some odd behaviour with product.purchase() not triggering a confirmation dialog after a subscription has expired and trying to purchase it again. Seeing this in iOS 16.2 and 15.7.2 (haven't tried any other versions) on actual devices, not in simulator. I'm using a sandbox user on the sandbox environment (not using the local store kit config file testing option). Using a newly created sandbox user, first subscription purchase goes through just fine, dialog box pops up, login with sandbox user, get confirmation of purchase and then Transaction.currentEntitlements has one item as expected. It auto renews for 12 times (each time Transaction.currentEntitlements contains the correct results) and then expires, as expected for sandbox. Transaction.currentEntitlements is then also empty, as expected. All good so far. Now I want to test purchasing it again...Call product.purchase() again to renew/start a new subscription and nothing happens, no confirm purchase dialog box pops up at all. The purchase function simply exits BUT returns success (as in the following gets called) but in self.updatePurchasedProducts(), Transaction.currentEntitlements is empty. case let .success(.verified(transaction)):      // Successful purchase       await transaction.finish()      await self.updatePurchasedProducts() if I instead go to Settings->App Store->Sandbox User-> Manage Subscriptions and renew the subscription there, instead of in my app, then Transaction.currentEntitlements has a new entry and all is good again. Alternatively, if I create yet another new sandbox user and logout of the old one I was using, I am once again able to purchase from within the app, so .purchase() once again works as normal. Is there something I am missing about expired subscriptions and trying to purchase them again in the app? Is this a sandbox issue and in production I'll have no problem? The sandbox user has purchasing enabled in Settings->App Store. I've also tried calling AppStore.sync() (which is in my "Restore Purchase" button) before calling product.purchase() after the subscription stops renewing, expires and this issue comes up, doesn't resolve it. Also have a less important question, the initial call to product.purchase(), the one that works as expected, has a bit of a delay before the confirmation dialog pops up, a few seconds, which will probably result in the user clicking the buy button again thinking it didn't work. Is a bit of a delay normal for sandbox? Will it be ok in production? When it fails, and I have to renew in Settings->AppStore->Sandbox user, there's also a bit of a delay after I return to my app, 5-15 or so seconds, before the transaction observer fires and currentEntitlements is checked again, is there a way to reduce this delay? Thank you! Colin @MainActor class IAPManager: NSObject, ObservableObject {  // removed other functions.....   func purchase(_ product: Product) async throws {    let result = try await product.purchase()     switch result {    case let .success(.verified(transaction)):      // Successful purchase       await transaction.finish()      await self.updatePurchasedProducts()    case let .success(.unverified(_, error)):       break     case .pending:       break     case .userCancelled:       break     @unknown default:       break   } }  func updatePurchasedProducts() async {     for await result in Transaction.currentEntitlements {       guard case .verified(let transaction) = result else {         continue       }       if transaction.revocationDate == nil {         self.purchasedProductIDs.insert(transaction.productID)       } else {         self.purchasedProductIDs.remove(transaction.productID)       }     }   } }
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Apr ’25
StoreKit error while testing
Hello, I'm receiving error StoreKit: Failed to get response from platform. I have user in SandBox, that user is logged on physical device, I have correct bundleID. Product is Approved I tested via StoreKit configuration file and that worked just fine. also tried to build app and push to test flight, this way same error. Any recommendations what I can check ? Thanks
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Sep ’25
Unable to process your request. Please try again later
I'm trying to test my IAP in sandbox to ensure that it's functioning, but a few hours ago, I started getting the message, "Unable to process your request. Please try again later" in sandbox. Is anyone else getting this error? Below is the error in the console: Purchase did not return a transaction: Error Domain=SKServerErrorDomain Code=0 "(null)" UserInfo={developerErrorMessage=An unknown error occurred., developerErrorCode=5000000} Note: My App ID and Product ID are correct, the IAP is live on the App Store, and the product is recognized in sandbox. I'm trying to push an update tonight, but won't be able to unless this is resolved.
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May ’25
Facing the same error
We were facing the same error yesterday and tried many different solutions, but none of them worked. However, today the issue resolved itself and everything is working properly now. The issue we were facing was: #1. not getting any product in didReceive method of storekit. #2. it was working sometimes (i.e. if we try 3 times then 1 time we were getting the product
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May ’25
StoreKit2
Hello, I use Storekit2 to test the purchase of subscription products. After purchasing a subscription product in the sandbox, it will automatically renew 12 times, and then it will no longer automatically renew. When I click to purchase again, calling the try await product.purchase() method does not pop up the purchase pop-up window. In fact, it will directly go to the case let .success(.verified(transaction)): step, and the Transaction.currentEntitlements is empty
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Jun ’25
TestFlight user cannot re-purchase expired auto-renewable subscription – only restored purchases returned
I’m testing an auto-renewable subscription on TestFlight. Now the user can't re-purchase the same product – Apple just restores the old (expired) one, and no payment sheet appears. How can I let the same TestFlight user re-subscribe to an expired product? Do I have to create a new productId for every test cycle?
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Jul ’25
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
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Feb ’26
Cannot Cancel Sandbox Subscription
I did an in app purchase in my development app and now I cannot get rid of it. It is a "monthly" subscription that seems to renew every 1 day. I can see the subscription when I go to settings then tap on Subscriptions. Then I tap the item and choose "Cancel Subscription", revealing a new modal sheet saying "Confirm Cancellation". When I "Confirm", I get the popup: "Your request is temporarily unable to be processed, please try again later". However, this is anything BUT temporary, has gone on for a couple weeks now. As such, I am unable to test subscriptions in my development app. I've tried logging out, restarting, different devices, etc. The phone is logged in under my primary user account, and I may not have been logged into sandbox email when I did the purchase. Can someone forcibly remove it for me?
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Nov ’25
【iOS18.2~18.3.2 bug】After switching sandbox accounts in Settings, the value of SKStorefront.countryCode is not synchronized
Problem Description: 1、I have two sandbox accounts from different countries. Account A is from Mainland China (CHN), and Account B is from the United States (USA). When I switch the sandbox account from Account A (CHN) to Account B (USA) in the system settings and restart the app, the value of SKPaymentQueue.defaultQueue.storefront.countryCode always returns "CHN" instead of the expected "USA". 2、This issue only occurs on iOS 18.2 and above. 3、On the same device running iOS 17.5.1, the behavior is correct. However, after upgrading the system to iOS 18.3.2, the error occurs. 4、In the sandbox environment, although SKStorefront.countryCode returns the wrong value, the currency type for Apple's in-app purchase is correct when initiating the payment. 5、The issue only exists in the sandbox environment and does not occur in the App Store-downloaded package. Demo Code: - (IBAction)clickButton:(id)sender { NSString *appStoreCountryCode3 = SKPaymentQueue.defaultQueue.storefront.countryCode; NSLog(@"%@",appStoreCountryCode3); } Demo Testing Steps and Results: 1、Sandbox Account A (China) will print "CHN". 2、Go to Settings - Developer - (at the bottom) SANDBOX APPLE ACCOUNT, and switch to another sandbox account B (USA). 3、Restart the Demo App. 4、Print results: iOS 17.5.1: "USA" ✅ → Upgrade the system of the same device to iOS 18.3.2 → "CHN" ❌ iOS 18.2.1: "CHN" ❌ iOS 18.3.1: "CHN" ❌ iOS 18.3.2: "CHN" ❌ Possible Clues: Starting with iOS 18.2, Apple changed the entry point for setting up sandbox accounts, which introduced this bug. It seems that when users switch sandbox accounts on iOS 18.2, Apple engineers forgot to notify the SKStorefront class to update the countryCode value. Before iOS 18.2: Settings - App Store - Sandbox Account iOS 18.2 and later: Settings - Developer - (at the bottom) Sandbox Account Although it doesn't affect the App Store package, it does impact our development and testing process. We hope this issue can be fixed in future versions. Thank you!
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Oct ’25
Storekit, how to change and retrieve current user storefront
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.
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Oct ’25
StoreKit 2 Fails to Load Subscription Products
We are experiencing a critical issue where StoreKit 2 is returning empty products when using Product.products(for:), specifically on devices running iOS 18.4.

 This issue does not occur on iOS 18.3 or earlier.

 Steps:

 Created a subscription product (e.g. "upm1") in App Store Connect
 Confirmed the product is active, localised, and part of a valid subscription group
 Call the following Swift code using StoreKit 2:
 Task { do { let products = try await Product.products(for: ["upm1"]) print(products) } catch { print("Error: (error)") } } 4. Result: products is an empty list.

 This regression is blocking subscription testing on iOS 18.4. 

 Kindly someone please advise on a potential fix or workaround.
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Sep ’25
Why does a purchase result in success unverified?
A purchase can result in success with verificationResult .unverified. Is there a list of reasons for which the transaction might be unverified and how should i handle it in my app? From my understanding, a successful unverified transaction means the user has already paid for the purchase. So, do i just ignore the unverified transaction or do i provide content to the user anyways?
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Jul ’25
Price in a Xcode synced StoreKit configuration file is not updated when I change it on App Store Connect and always shows the starting price
Hello, I've noticed the prices of my products in my Xcode synced StoreKit configuration are not updated when I change the price in App Store Connect. I tried to manually sync the file, to remove and add it again to my project but old initial prices are still used. In the screenshot below, the price is currently $2.99 but the file still uses the initial price of $1.99. It makes testing a little bit painful because I'm never sure which product is being shown. Is this a bug? Is there a way to get the live production App Store prices be used instead of the starting prices? I filed a feedback for this: FB17798486 Regards, Axel
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Jun ’25
Xcode 26 beta 3: StoreKit Testing broken
It seems that beta 3 broke StoreKit Testing when running against an iOS 26 simulator device. Specifically, when validating product IDs, the debug console displays messages like the following: [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) In addition, the SKProductsResponse (I am using the original StoreKit API), lists all requested product IDs in invalidProductIdentifiers. The products array is empty. StoreKit Testing behaves as expected when Xcode 26 beta 3 is run against an iOS 18.4 simulator device.
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Aug ’25
Persistent Error Code 3903 "Unable to Purchase" when applying a Promotional Offer for an upgrade in the Sandbox
Hello, Apple Developer Community! I am attempting to test a user upgrade scenario from an existing monthly subscription to a yearly subscription, applying a Promotional Offer within the sandbox environment. When trying to process the transaction, I consistently receive the following errors from StoreKit: <SKPaymentQueue: 0x...>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3903 "Unable to Purchase" UserInfo={NSLocalizedFailureReason=Unable to Purchase, client-environment-type=Sandbox, AMSServerErrorCode=3903, storefront-country-code=USA} [...]: Finishing transaction <SKPaymentTransaction: 0x...> with no identifier Additionally, the standard dialog shown to the user displays: Unable to Purchase Contact the developer for more information. [Environment: Sandbox] My Implementation Details: Scenario: The user has an active monthly subscription and attempts to upgrade to a yearly subscription with a Promotional Offer (discount). Signature Generation: I use a custom backend written in Go to generate the signature, nonce, and timestamp. The code follows Apple’s documentation requirements, including proper encoding and formatting. Client (iOS): On the Swift side, I correctly initialize the SKPaymentDiscount and add it to the SKMutablePayment before adding the payment to the queue. The applicationUsername property is used and matches on both server and client sides. What I Have Already Verified and Ruled Out: New Test Accounts: I have created multiple fresh sandbox tester accounts in different regions (USA, Canada, Germany) and used them. Time Synchronization: The time on my server and the test device is synchronized. Parameters: Bundle ID, Product ID, and Offer ID match exactly with the configurations in App Store Connect. App Store Connect Agreements: The Paid Applications Agreement is active. Testing Environment: Testing is conducted on a physical device (iPhone), not a simulator. It seems the issue may not be related to my code but rather a potential glitch within the Apple sandbox environment itself when processing complex upgrade requests with a promotional offer. Has anyone encountered a similar issue when testing Promotional Offers? I would appreciate any help or guidance.
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Nov ’25
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.
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StoreKit 2: is there a way for an app to be informed in real time if an auto-renewable subscription is cancelled by the user?
Hello, In my iOS app, I have a customer center where the user can see some details about its current subscription. I display things like the billing period, the price, the introductory offer state, the renewal date if it's not cancelled or the expiration date if it's cancelled, etc. From this screen, the user can open the subscription management sheet. I want to detect if the user cancels the subscription from this sheet or from the App Store (when the app is running) so I can refresh the information displayed on my customer center. I checked the asynchronous sequences provided by StoreKit 2 like Transaction.updates or Product.SubscriptionInfo.Status.updates and tested with a Sandbox account on my physical device with the app debugged using Xcode. But I noticed these sequences don't emit when I cancel the subscription in Sandbox. Is this the expected behavior? Is there a way to observe in real time if a user cancels the subscription? I can still manually check when the sheet is dismissed but it's not ideal because I want to know even if the user cancel from outside of the app with the app running. Thank you, Axel
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Feb ’26
How to Simulate Subscription Cancellation with Products.storekit in Simulator?
Hi, Currently, instead of using a real device and test account for in-app purchase testing, we are using Products.storekit with the Simulator. Our app offers a subscription plan with a 3-day free trial. We would like to simulate the following test scenarios: User cancels the subscription within the 3-day free trial period. User cancels the subscription after the 3-day free trial period. However, in Xcode, under Debug > StoreKit > Manage Transactions..., we couldn’t find an option to simulate a subscription cancellation. There is an option to refund the purchase, but we believe this is not the same as a cancellation. Do you have any idea how we can simulate these two cases using Products.storekit and the Simulator? Thanks in advance!
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Apr ’25
Unable to get product from storekit in productRequest method.
We’re encountering a problem with StoreKit in the sandbox environment. During an SKProductsRequest, some or all of the product identifiers provided are being returned in the invalidProductIdentifiers array of the SKProductsResponse, despite being valid and already approved. This behavior began occurring since last 2 days only and appears to be intermittent—in some cases, a product identifier that initially fails will succeed after one or two retries, without any changes on our end. What we've verified: All product identifiers are correctly configured and approved in App Store Connect. No recent changes have been made to our product configuration. The same product identifiers have previously worked without issue. We would appreciate any assistance in identifying the root cause of this behavior. Please also let us know if there is a known issue currently affecting StoreKit sandbox services. Thank you for your support.
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1
Boosts
10
Views
379
Activity
May ’25
StoreKit2: .purchase() not working after expiry of subscription in app, but renewing in AppStore sandbox does...
Hi, thanks for reading my question. I need help with some odd behaviour with product.purchase() not triggering a confirmation dialog after a subscription has expired and trying to purchase it again. Seeing this in iOS 16.2 and 15.7.2 (haven't tried any other versions) on actual devices, not in simulator. I'm using a sandbox user on the sandbox environment (not using the local store kit config file testing option). Using a newly created sandbox user, first subscription purchase goes through just fine, dialog box pops up, login with sandbox user, get confirmation of purchase and then Transaction.currentEntitlements has one item as expected. It auto renews for 12 times (each time Transaction.currentEntitlements contains the correct results) and then expires, as expected for sandbox. Transaction.currentEntitlements is then also empty, as expected. All good so far. Now I want to test purchasing it again...Call product.purchase() again to renew/start a new subscription and nothing happens, no confirm purchase dialog box pops up at all. The purchase function simply exits BUT returns success (as in the following gets called) but in self.updatePurchasedProducts(), Transaction.currentEntitlements is empty. case let .success(.verified(transaction)):      // Successful purchase       await transaction.finish()      await self.updatePurchasedProducts() if I instead go to Settings->App Store->Sandbox User-> Manage Subscriptions and renew the subscription there, instead of in my app, then Transaction.currentEntitlements has a new entry and all is good again. Alternatively, if I create yet another new sandbox user and logout of the old one I was using, I am once again able to purchase from within the app, so .purchase() once again works as normal. Is there something I am missing about expired subscriptions and trying to purchase them again in the app? Is this a sandbox issue and in production I'll have no problem? The sandbox user has purchasing enabled in Settings->App Store. I've also tried calling AppStore.sync() (which is in my "Restore Purchase" button) before calling product.purchase() after the subscription stops renewing, expires and this issue comes up, doesn't resolve it. Also have a less important question, the initial call to product.purchase(), the one that works as expected, has a bit of a delay before the confirmation dialog pops up, a few seconds, which will probably result in the user clicking the buy button again thinking it didn't work. Is a bit of a delay normal for sandbox? Will it be ok in production? When it fails, and I have to renew in Settings->AppStore->Sandbox user, there's also a bit of a delay after I return to my app, 5-15 or so seconds, before the transaction observer fires and currentEntitlements is checked again, is there a way to reduce this delay? Thank you! Colin @MainActor class IAPManager: NSObject, ObservableObject {  // removed other functions.....   func purchase(_ product: Product) async throws {    let result = try await product.purchase()     switch result {    case let .success(.verified(transaction)):      // Successful purchase       await transaction.finish()      await self.updatePurchasedProducts()    case let .success(.unverified(_, error)):       break     case .pending:       break     case .userCancelled:       break     @unknown default:       break   } }  func updatePurchasedProducts() async {     for await result in Transaction.currentEntitlements {       guard case .verified(let transaction) = result else {         continue       }       if transaction.revocationDate == nil {         self.purchasedProductIDs.insert(transaction.productID)       } else {         self.purchasedProductIDs.remove(transaction.productID)       }     }   } }
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14
Boosts
8
Views
12k
Activity
Apr ’25
StoreKit error while testing
Hello, I'm receiving error StoreKit: Failed to get response from platform. I have user in SandBox, that user is logged on physical device, I have correct bundleID. Product is Approved I tested via StoreKit configuration file and that worked just fine. also tried to build app and push to test flight, this way same error. Any recommendations what I can check ? Thanks
Replies
2
Boosts
4
Views
435
Activity
Sep ’25
Unable to process your request. Please try again later
I'm trying to test my IAP in sandbox to ensure that it's functioning, but a few hours ago, I started getting the message, "Unable to process your request. Please try again later" in sandbox. Is anyone else getting this error? Below is the error in the console: Purchase did not return a transaction: Error Domain=SKServerErrorDomain Code=0 "(null)" UserInfo={developerErrorMessage=An unknown error occurred., developerErrorCode=5000000} Note: My App ID and Product ID are correct, the IAP is live on the App Store, and the product is recognized in sandbox. I'm trying to push an update tonight, but won't be able to unless this is resolved.
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4
Boosts
3
Views
526
Activity
May ’25
Facing the same error
We were facing the same error yesterday and tried many different solutions, but none of them worked. However, today the issue resolved itself and everything is working properly now. The issue we were facing was: #1. not getting any product in didReceive method of storekit. #2. it was working sometimes (i.e. if we try 3 times then 1 time we were getting the product
Replies
2
Boosts
3
Views
177
Activity
May ’25
StoreKit2
Hello, I use Storekit2 to test the purchase of subscription products. After purchasing a subscription product in the sandbox, it will automatically renew 12 times, and then it will no longer automatically renew. When I click to purchase again, calling the try await product.purchase() method does not pop up the purchase pop-up window. In fact, it will directly go to the case let .success(.verified(transaction)): step, and the Transaction.currentEntitlements is empty
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1
Boosts
3
Views
317
Activity
Jun ’25
TestFlight user cannot re-purchase expired auto-renewable subscription – only restored purchases returned
I’m testing an auto-renewable subscription on TestFlight. Now the user can't re-purchase the same product – Apple just restores the old (expired) one, and no payment sheet appears. How can I let the same TestFlight user re-subscribe to an expired product? Do I have to create a new productId for every test cycle?
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3
Boosts
3
Views
165
Activity
Jul ’25
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
Replies
10
Boosts
2
Views
2.2k
Activity
Feb ’26
Cannot Cancel Sandbox Subscription
I did an in app purchase in my development app and now I cannot get rid of it. It is a "monthly" subscription that seems to renew every 1 day. I can see the subscription when I go to settings then tap on Subscriptions. Then I tap the item and choose "Cancel Subscription", revealing a new modal sheet saying "Confirm Cancellation". When I "Confirm", I get the popup: "Your request is temporarily unable to be processed, please try again later". However, this is anything BUT temporary, has gone on for a couple weeks now. As such, I am unable to test subscriptions in my development app. I've tried logging out, restarting, different devices, etc. The phone is logged in under my primary user account, and I may not have been logged into sandbox email when I did the purchase. Can someone forcibly remove it for me?
Replies
2
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2
Views
700
Activity
Nov ’25
【iOS18.2~18.3.2 bug】After switching sandbox accounts in Settings, the value of SKStorefront.countryCode is not synchronized
Problem Description: 1、I have two sandbox accounts from different countries. Account A is from Mainland China (CHN), and Account B is from the United States (USA). When I switch the sandbox account from Account A (CHN) to Account B (USA) in the system settings and restart the app, the value of SKPaymentQueue.defaultQueue.storefront.countryCode always returns "CHN" instead of the expected "USA". 2、This issue only occurs on iOS 18.2 and above. 3、On the same device running iOS 17.5.1, the behavior is correct. However, after upgrading the system to iOS 18.3.2, the error occurs. 4、In the sandbox environment, although SKStorefront.countryCode returns the wrong value, the currency type for Apple's in-app purchase is correct when initiating the payment. 5、The issue only exists in the sandbox environment and does not occur in the App Store-downloaded package. Demo Code: - (IBAction)clickButton:(id)sender { NSString *appStoreCountryCode3 = SKPaymentQueue.defaultQueue.storefront.countryCode; NSLog(@"%@",appStoreCountryCode3); } Demo Testing Steps and Results: 1、Sandbox Account A (China) will print "CHN". 2、Go to Settings - Developer - (at the bottom) SANDBOX APPLE ACCOUNT, and switch to another sandbox account B (USA). 3、Restart the Demo App. 4、Print results: iOS 17.5.1: "USA" ✅ → Upgrade the system of the same device to iOS 18.3.2 → "CHN" ❌ iOS 18.2.1: "CHN" ❌ iOS 18.3.1: "CHN" ❌ iOS 18.3.2: "CHN" ❌ Possible Clues: Starting with iOS 18.2, Apple changed the entry point for setting up sandbox accounts, which introduced this bug. It seems that when users switch sandbox accounts on iOS 18.2, Apple engineers forgot to notify the SKStorefront class to update the countryCode value. Before iOS 18.2: Settings - App Store - Sandbox Account iOS 18.2 and later: Settings - Developer - (at the bottom) Sandbox Account Although it doesn't affect the App Store package, it does impact our development and testing process. We hope this issue can be fixed in future versions. Thank you!
Replies
5
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2
Views
992
Activity
Oct ’25
Storekit, how to change and retrieve current user storefront
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.
Replies
3
Boosts
2
Views
595
Activity
Oct ’25
StoreKit 2 Fails to Load Subscription Products
We are experiencing a critical issue where StoreKit 2 is returning empty products when using Product.products(for:), specifically on devices running iOS 18.4.

 This issue does not occur on iOS 18.3 or earlier.

 Steps:

 Created a subscription product (e.g. "upm1") in App Store Connect
 Confirmed the product is active, localised, and part of a valid subscription group
 Call the following Swift code using StoreKit 2:
 Task { do { let products = try await Product.products(for: ["upm1"]) print(products) } catch { print("Error: (error)") } } 4. Result: products is an empty list.

 This regression is blocking subscription testing on iOS 18.4. 

 Kindly someone please advise on a potential fix or workaround.
Replies
2
Boosts
2
Views
288
Activity
Sep ’25
Why does a purchase result in success unverified?
A purchase can result in success with verificationResult .unverified. Is there a list of reasons for which the transaction might be unverified and how should i handle it in my app? From my understanding, a successful unverified transaction means the user has already paid for the purchase. So, do i just ignore the unverified transaction or do i provide content to the user anyways?
Replies
1
Boosts
2
Views
129
Activity
Jul ’25
Price in a Xcode synced StoreKit configuration file is not updated when I change it on App Store Connect and always shows the starting price
Hello, I've noticed the prices of my products in my Xcode synced StoreKit configuration are not updated when I change the price in App Store Connect. I tried to manually sync the file, to remove and add it again to my project but old initial prices are still used. In the screenshot below, the price is currently $2.99 but the file still uses the initial price of $1.99. It makes testing a little bit painful because I'm never sure which product is being shown. Is this a bug? Is there a way to get the live production App Store prices be used instead of the starting prices? I filed a feedback for this: FB17798486 Regards, Axel
Replies
0
Boosts
2
Views
179
Activity
Jun ’25
Xcode 26 beta 3: StoreKit Testing broken
It seems that beta 3 broke StoreKit Testing when running against an iOS 26 simulator device. Specifically, when validating product IDs, the debug console displays messages like the following: [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) [492a4cfa_SK1] Could not parse product: missingValue(for: [StoreKit.ProductResponse.Key.price], expected: StoreKit.BackingValue) In addition, the SKProductsResponse (I am using the original StoreKit API), lists all requested product IDs in invalidProductIdentifiers. The products array is empty. StoreKit Testing behaves as expected when Xcode 26 beta 3 is run against an iOS 18.4 simulator device.
Replies
4
Boosts
0
Views
395
Activity
Aug ’25
Persistent Error Code 3903 "Unable to Purchase" when applying a Promotional Offer for an upgrade in the Sandbox
Hello, Apple Developer Community! I am attempting to test a user upgrade scenario from an existing monthly subscription to a yearly subscription, applying a Promotional Offer within the sandbox environment. When trying to process the transaction, I consistently receive the following errors from StoreKit: <SKPaymentQueue: 0x...>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3903 "Unable to Purchase" UserInfo={NSLocalizedFailureReason=Unable to Purchase, client-environment-type=Sandbox, AMSServerErrorCode=3903, storefront-country-code=USA} [...]: Finishing transaction <SKPaymentTransaction: 0x...> with no identifier Additionally, the standard dialog shown to the user displays: Unable to Purchase Contact the developer for more information. [Environment: Sandbox] My Implementation Details: Scenario: The user has an active monthly subscription and attempts to upgrade to a yearly subscription with a Promotional Offer (discount). Signature Generation: I use a custom backend written in Go to generate the signature, nonce, and timestamp. The code follows Apple’s documentation requirements, including proper encoding and formatting. Client (iOS): On the Swift side, I correctly initialize the SKPaymentDiscount and add it to the SKMutablePayment before adding the payment to the queue. The applicationUsername property is used and matches on both server and client sides. What I Have Already Verified and Ruled Out: New Test Accounts: I have created multiple fresh sandbox tester accounts in different regions (USA, Canada, Germany) and used them. Time Synchronization: The time on my server and the test device is synchronized. Parameters: Bundle ID, Product ID, and Offer ID match exactly with the configurations in App Store Connect. App Store Connect Agreements: The Paid Applications Agreement is active. Testing Environment: Testing is conducted on a physical device (iPhone), not a simulator. It seems the issue may not be related to my code but rather a potential glitch within the Apple sandbox environment itself when processing complex upgrade requests with a promotional offer. Has anyone encountered a similar issue when testing Promotional Offers? I would appreciate any help or guidance.
Replies
0
Boosts
2
Views
308
Activity
Nov ’25
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.
Replies
2
Boosts
1
Views
238
Activity
2w
StoreKit 2: is there a way for an app to be informed in real time if an auto-renewable subscription is cancelled by the user?
Hello, In my iOS app, I have a customer center where the user can see some details about its current subscription. I display things like the billing period, the price, the introductory offer state, the renewal date if it's not cancelled or the expiration date if it's cancelled, etc. From this screen, the user can open the subscription management sheet. I want to detect if the user cancels the subscription from this sheet or from the App Store (when the app is running) so I can refresh the information displayed on my customer center. I checked the asynchronous sequences provided by StoreKit 2 like Transaction.updates or Product.SubscriptionInfo.Status.updates and tested with a Sandbox account on my physical device with the app debugged using Xcode. But I noticed these sequences don't emit when I cancel the subscription in Sandbox. Is this the expected behavior? Is there a way to observe in real time if a user cancels the subscription? I can still manually check when the sheet is dismissed but it's not ideal because I want to know even if the user cancel from outside of the app with the app running. Thank you, Axel
Replies
2
Boosts
1
Views
414
Activity
Feb ’26
How to Extract Accessibility Tree from WebKit Browser for both Web and Mobile
Is there a way to extract the Accessibility Tree directly from the browser? Since Chrome provides an API for it, can we use that to generate a dump of the Accessibility Tree?
Replies
2
Boosts
2
Views
896
Activity
Feb ’26
How to Simulate Subscription Cancellation with Products.storekit in Simulator?
Hi, Currently, instead of using a real device and test account for in-app purchase testing, we are using Products.storekit with the Simulator. Our app offers a subscription plan with a 3-day free trial. We would like to simulate the following test scenarios: User cancels the subscription within the 3-day free trial period. User cancels the subscription after the 3-day free trial period. However, in Xcode, under Debug > StoreKit > Manage Transactions..., we couldn’t find an option to simulate a subscription cancellation. There is an option to refund the purchase, but we believe this is not the same as a cancellation. Do you have any idea how we can simulate these two cases using Products.storekit and the Simulator? Thanks in advance!
Replies
1
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1
Views
94
Activity
Apr ’25