When User restarted iOS device, after powering on iOS App is not able to get VoIP push notification. If user opens App, immediate VoIP push receiving.
In Normal (App Kill or Background state) everything works as expected. Issue is when device is powered on and immediately( In 1-2 mins) try to call on device.
We are using delegate to show Call to User
public func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void)
Notifications
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Hi All,
im working on a project to send a push notification in CarPlay.
Current accepted by apple entitlements is driving.
Are custom actions / buttons allowed/supported in CarPlay notifications?
Topic:
App & System Services
SubTopic:
Notifications
Tags:
CarPlay
Notification Center
User Notifications
The following issue has occurred:
Push notifications are not being received on certain devices.
What could be the possible causes?
Push notifications are being sent from our own server, and we are receiving normal responses from APNs.
Users have confirmed that notifications are enabled on their devices, and they report no network issues.
This problem is occurring for multiple users.
Background:
The project was created in Xcode 5, then recreated in new Xcode. Before migration, push notifications worked without issues, after migration device token stopped being extracted.
Problem:
iOS app registers for push notifications, but didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError methods are not being called.
Current situation:
App is registered for push notifications (isRegisteredForRemoteNotifications = true)
Notification permissions are granted
Entitlements are configured correctly (aps-environment: development)
Bundle ID: com.autoserviceonline.app
Team: BUSINESSVISION COMPANY, TOO (NS3FSG45V7)
But callback methods are not being called
What I've already tried:
Deleted and recreated all App IDs in Apple Developer Portal
Cleared Xcode cache and derived data
Created new APNs certificates and provisioning profiles
Removed "ghost" certificate from Keychain Access
Problem persists
Additional information:
Also noticed that Push Notifications Console opens non-existent project "BV.TestSwiftData" with Personal Team instead of current corporate App ID com.autoserviceonline.app. These issues might be related to project migration from old Xcode.
Request:
Why iOS doesn't call callback methods for device token, although registration was successful?
Hi,
I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail).
Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages.
To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers:
iCloud: com.apple.mobilemail.push.com.me.mail.castle
Fastmail: com.apple.mobilemail.push.com.fastmail
Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE.
In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly.
Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification.
Any insights or official guidance would be greatly appreciated!
Thanks,
DragonWork
We are currently planning the development of an iOS healthcare application that will require the use of Critical Alerts. I understand that these notifications bypass Do Not Disturb and Silent mode, and therefore require special entitlement from Apple.
We understand that Critical Alerts require a special entitlement from Apple. Could you please clarify:
Do we need to request and obtain Apple’s approval for Critical Alerts before we begin development of the app?
Or can we apply for this entitlement after we have a working build or prototype ready?
We want to ensure compliance and streamline our development process, so any guidance on the appropriate timing for the entitlement request would be greatly appreciated.
I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate.
Here are the steps to reproduce the issue:
Uninstall the application from the device.
Install and launch the application.
As part of the launch event, the client requests notification permission.
The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one).
I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission.
Could you please provide some insights into why this might be happening with only our client?
Topic:
App & System Services
SubTopic:
Notifications
Tags:
APNS
iOS
Notification Center
User Notifications
Hello everyone,
I'm implementing the "Push to Start" feature for Live Activities, and I've run into an issue where the activity seems to be processed by the system but never appears on the Lock Screen or in the Dynamic Island.
I suspect there's a silent crash happening in my widget extension immediately after launch, but I'm unable to capture any logs or crash reports in the Xcode debugger.
Here is the flow and all the relevant data:
1. The Process
My app successfully requests a pushToStartToken using Activity<EJourneyLiveActivityAttributes>.pushToStartTokenUpdates
The token is sent to our server.
The server uses this token to send a "start" event APNs push notification.
The device console logs (from liveactivitiesd) show that the push is received and the system is "Publishing event".
Expected Result: The Live Activity UI appears on the device.
Actual Result: Nothing appears. The UI is completely absent.
2. Device Console Logs
Here are the logs from the device console, which indicate a successful receipt of the push:
pushServer default 12:08:22.716353+0200 liveactivitiesd Received push event for com.wavepointer.ejourney.staging::pushToStart
pushServer default 12:08:22.716818+0200 liveactivitiesd Reduced budget for com.wavepointer.ejourney.staging::pushToStart to: 7
pushServer default 12:08:22.723458+0200 liveactivitiesd Publishing event: timestamp: 2025-07-24 08:57:19 +0000; activityIdentifier: 53C3EE9D-623C-4F38-93AE-8BB807429DAA; eventType: start(...)
3. APNs Payload
This is the exact payload being sent from our server:
{
"aps": {
"event": "start",
"timestamp": 1753347375,
"attributes-type": "EJourneyLiveActivityAttributes",
"attributes": {
"journeyId": "test123453"
},
"content-state": {
"distanceInMeters": 1000,
"depTime": 1752745104,
"arrTime": 1752748704,
"depStop": "Arth, Am See",
"arrStop": "Oberarth, Bifang",
"depZone": "571",
"arrZone": "566",
"co2Save": 5.0,
"co2SavePerc": 44,
"companyName": "WP Innovation",
"countryCode": "CH",
"categoryId": 5,
"subcategoryId": 3,
"stationStartAssoc": "Assoc1",
"stationEndAssoc": "Assoc2"
}
}
}
4. ActivityAttributes Struct
To prevent decoding errors, I have made all properties in my ContentState optional and added a custom decoder.
@available(iOS 16.1, *)
struct EJourneyLiveActivityAttributes: ActivityAttributes, Hashable {
public struct ContentState: Codable, Hashable {
var distanceInMeters: Int = 0
var depTime: Int = 1752843769
var arrTime: Int = 1752843769
var depStop: String = ""
var arrStop: String = ""
var depZone: String = ""
var arrZone: String = ""
var co2Save: Double?
var co2SavePerc: Int = 0
var companyName: String = "Test"
var countryCode: String = "CH"
var categoryId: Int = 3
var subcategoryId: Int = 4
var stationStartAssoc: String?
var stationEndAssoc: String?
}
var journeyId: String?
}
What I've Tried
I have carefully checked that my Codable struct matches the JSON payload. I've made all properties optional to avoid crashes from missing keys.
I have tried attaching the Xcode debugger to the widget extension process (Debug -> Attach to Process...) before sending the push, but no logs, errors, or crash reports appear in the Xcode console. The process seems to terminate before it can log anything.
My question is: What could cause the widget extension to fail so early that it doesn't even produce a crash log in the attached debugger? Are there other methods to debug this kind of silent failure?
Any help would be greatly appreciated. Thank you!
Hi there, we noticed high volume of 410 responses from APNs.
It started on July 19th and we see it across multiple apps. Is there some sort of mass token invalidation/removal that's happening on APNs?
We're experiencing an issue with Apple Push Notification service where APNs continues to return 200 OK responses for device tokens belonging to uninstalled applications.
Issue Details:
When sending push notifications to device tokens,
APNs returns 200 OK responses even for devices where our app was uninstalled more than a month ago
Thanks in advanced for support
When sending a single push notification to iOS 18 devices
users receive the same notification multiple times. This issue appears specific to iOS 18 and was not observed in previous iOS versions
Our server logs confirm each notification is sent only once. Notification payloads include proper apns-id values for identification and no network issues detected on our side
Hey everyone!
I'm trying to develop an app that would need to send periodic notifications (every 20 minutes, for instance) to the user even when the app is not running (but only when the phone is being used). I've been reading through the prior comments and all about not being able to have a timer run in the background in the way I need it to, but I wanted to ask if there's any way around this, or is there truly no way?
If there is no way to do this, I was just now considering another workaround, where I could try getting the time they open their phone, and from there, I schedule local notification for every 20 minutes or so for the entire day, and they keep sending until the phone is turned off, when the rest of the scheduled local notifications are cancelled. Is this possible?
I would also appreciate any other suggests/workarounds for this. Happy to provide any additional details needed!
Thanks!
Topic:
App & System Services
SubTopic:
Notifications
I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that.
I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?
We're experiencing an issue with Apple Push Notification service where APNs continues to return 200 OK responses for device tokens belonging to uninstalled applications.
Issue Details:
When sending push notifications to device tokens.
APNs returns 200 OK responses even for devices where our app was uninstalled more than a month ago
According to documentation(https://developer.apple.com/documentation/usernotifications/handling-notification-responses-from-apns), APNs should return 410 status code with JSON body for invalid tokens
Expected Behavior:
APNs should return 410 status code when device token is no longer valid (app uninstalled)
Thanks in advanced for support
Hey Together,
I have seen that critical notifications need to be confirmed by apple to be used.
Sadly I couldn't figure out where to ask for that.
Context: I have a sports tournament app for Beach Handball. There are a couple of Courts like up to 20-25. The main use for that in my app would be to notify first aiders/Medics. Right now they are called in via Speakers or by the referees just writing that into a WhatsApp chat. As this takes a long time and the speakers can be deactivated due to rain, power shortage or even the medics sometimes are not in range to exactly hear the speakers calling them.
To Speed up this process I want them to download the App, Register via an E-Mail or a One Time Code. Now if a referee needs immediate Help from the Medics on their court they can send the Critical alert to the Medics without having to write a chat into a WhatsApp group, to get a call through the speakers 10 minutes later which the medics may not even hear.
A couple of weeks ago we had a player falling on her back/neck/head and they couldn't figure out if she broke her neck or not. Luckily the medics were right next to the court and saw that. but what would happen if they were a couple hundred of meters away and did not notice that? I mean the PA system was off due to a power shortage. someone trying to move her? Risking her death?
And while we are at it we could add those notifications if a team is missing to a court for a game that already should've started. Critical because it is urgent. Those notifications are handled with care.
I'm running into an issue during the iOS build process for my app, and I'm hoping someone can point me in the right direction.
❗ The Problem
When attempting to archive the app via EAS Build (Expo), the build fails with the following error:
`Provisioning profile "HCF_AppStore_ProvisioningProfile" doesn't include the com.apple.developer.push-notifications entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update.`
What I’ve Already Done:
Enabled Push Notifications capability for the App ID (com.rsmco.helpcreatefamilies) in the Apple Developer portal.
Deleted and regenerated the App Store Provisioning Profile after enabling the capability.
Confirmed the new profile is associated with the correct App ID and Distribution Certificate.
Uploaded the new profile to EAS (Expo) and rebuilt the app.
Yet the error persists during the Xcode archive step with Exit code 65.
Additional Info:
Provisioning Profile Name: HCF_AppStore_ProvisioningProfile
App ID: com.rsmco.helpcreatefamilies
Team: Reproductive Sciences Management Company, LLC
Workflow: Expo EAS Build
Capability causing issue: com.apple.developer.push-notifications
Hi,
there is a issue that iOS background NFC scanning will only provide a notification result, It need user click to enter my APP, can I have any method to enter my APP directly without user action ?
My App supports two services that is Push Notification for Alerts and a Voip Call feature whose notification also comes in the same way as of PushNotification but video rendering is done with GoogleWebRTC.
The App was working perfectly fine but from past few months these services are not working.[ Nothing is changed in App and on the server side to push the notifications]
Issues:
VoIP (Video call) not working: I have apns certificate which is valid in today's date and stays with the backend Server. My server sends the payload notification to APNS but on iPhone am unable to receive it. I have checked the App registration part also and is able to receive the token for the same.
Framework used are: PushKit, UserNotifications, GoogleWebRTC .
I don't understand where is the gap, the backend triggers the APNS but there no response.
Ports enabled on server are: 443, 5223, 2197, 2195, 2196.
Similarly Push notification were also not working, So I tried to change it to register on Firebase for device registration token And did some coding at backend to send the notification to that device. It was working perfectly fine from last few weeks, but it suddenly stopped. I checked the JSON Payload and tried to send it through PostMan, in both it says 200 Success. And in Application end am waiting for breakpoint to hit in userNotificationCenter(_: , willPresent, completionHandler).
What all I have checked:
1)My server to APNS server connectivity.
2)Verified the apns certificate. The certificate was created in October 2024, whose expiry is in Nov 2025 and it support both Sandbox and Production environment.
3)Checked required delegates are implemented in App. With the capability enable in it, is also sending registration token to backend.
Kindly guide me where I can check in this flow.
Thanks in Advance!
I dont want my server to be spammed. Currently I am only in payment-related notifs (eg: user successfully renewed his subscription, user didnt successfully renew his subscriptions, ..)
Where can I set that?
Topic:
App & System Services
SubTopic:
Notifications
以下の問題が発生しています:
特定のデバイスでプッシュ通知が受信されません。
考えられる原因は何でしょうか?
プッシュ通知は自社のサーバーから送信しており、APNs(Apple Push Notification service)からは正常な応答が返ってきています。
ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。
この問題は複数のユーザーに発生しています。