Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Apple Push Notification service server certificate update
You are probably aware of the upcoming root certificate change for any servers you might have that you use to send push notifications by connection to APNs. If you are not, here is the announcement. We have been getting some questions about this, and understand not everyone is familiar with their server setup. First, we would like to clarify that this is only a change to your server's certificate trust store. You do not need to update anything else, like your APNs push certificates, the build certificates and provisioning profiles for your team/app, and so on. All you need to do is to install the mentioned new root certificate to your push server's trust store. If you are using a 3rd party push provider, it is them who will need to handle their servers. But you may want to double check with them nevertheless. If you are managing your own push servers that connect to APNs directly, then it is your responsibility to download and install the root certificate mentioned in the above link on your server(s). Unfortunately we cannot provide specific instructions on how to install this root certificate on every kind of server out there. Each server operating system/push server software will have different ways these root certificates are installed, which is out of scope of our support abilities. If you are not sure how to do this, I would recommend you seek help for this from your server-side developers or server admins. Or, if you don't have access to such resources, you can ask the support channels for your system the question: How do I install a root certificate? We have setup a test server at 17.188.143.34:443 that you can use to try and send pushes to test whether your new root certificate is correctly installed. An alternative way to test this would be, from a terminal prompt: openssl s_client -connect 17.188.143.34:443 -servername api.sandbox.push.apple.com -verifyCAfile USERTrustRSACertificationAuthority.crt -showcerts Change the parameter to the -verifyCAfile argument to point to your trust store, and it should allow you to validate Sample return results would be: Connecting to 17.188.143.34 CONNECTED(00000003) depth=2 C=US, ST=New Jersey, L=Jersey City, O=The USERTRUST Network, CN=USERTrust RSA Certification Authority verify return:1 depth=1 CN=Apple Public Server RSA CA 11 - G1, O=Apple Inc., ST=California, C=US verify return:1 depth=0 C=US, ST=California, O=Apple Inc., CN=api.sandbox.push.apple.com verify return:1 Argun Tekant /  DTS Engineer / Core Technologies
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2.2k
Jan ’25
Notifications not working
I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that. I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?
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229
Jul ’25
PKPushRegistry not running in background or when app is killed
self.pushRegistry = [[PKPushRegistry alloc] initWithQueue:dispatch_get_main_queue()]; self.pushRegistry.delegate = self; self.pushRegistry.desiredPushTypes = [NSSet setWithObject:PKPushTypeVoIP]; //处理接收到的VoIP推送 (void)pushRegistry:(PKPushRegistry *)registry didReceiveIncomingPushWithPayload:(PKPushPayload *)payload forType:(PKPushType)type withCompletionHandler:(void(^)(void))completion then we send message from our server or from apple's cloud service: https://icloud.developer.apple.com/dashboard/notifications website services: when app is in foreground,withCompletionHandler wil be called correctly,but when app is in background or has killed ,withCompletionHandler not be called!!! the background fetch、voice over ip is checked in signing & capabilities tabs why?why?why?why?why?why?why?why?why?
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361
Mar ’25
PushKit Voip notifications not triggering CallKit UI in the background
I am trying to add voip call functionality to my app. It works as expected while the app is in the foreground. But in the background it does not. I have registered the app as requiring background voip permissions. My implementation doesn't fit into one of these posts, so here is a gist: https://gist.github.com/BrentMifsud/4be43c022c1279f04ecb56250a86b3f1
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348
Jan ’25
Is there a way to dynamically configure Actionable Notifications?
Hello, We are trying to implement Actionable Notifications on iOS via Remote Notifications. According to Apple’s official documentation (Declaring Your Actionable Notification Types), it is recommended to register notification categories at launch time. However, in our use case, the number of buttons and their actions in the Actionable Notification are determined at the time of the Remote Notification request. This means that we cannot predefine the categories at app launch but need to dynamically configure them based on the payload of the Remote Notification. Our Approach We are considering setting aps.mutable-content = 1 and using Notification Service Extension to modify the categoryIdentifier dynamically. Below is the JSON payload we plan to use for Remote Notifications: { "aps": { "alert": { "title": "New Message Received!", "body": "Check out the details." }, "category": "DYNAMIC_CATEGORY", "mutable-content": 1 }, "categoryData": { "id": "DYNAMIC_CATEGORY", "actions": [ { "id": "REPLY_ACTION", "title": "Reply", "options": ["foreground"] }, { "id": "DELETE_ACTION", "title": "Delete", "options": ["destructive"] } ] } } Questions: Can we dynamically configure Actionable Notifications based on the Remote Notification payload? If we set categoryIdentifier in Notification Service Extension’s didReceive(_:withContentHandler:), will users still see the correct action buttons even if the app is terminated? What is the recommended approach to dynamically configure Actionable Notifications at the time of receiving the Remote Notification, rather than at app launch?
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51
Mar ’25
APN push notifications failling
After my membership was renewed (auto-payment was rejected, and my account was manually paid), my app stopped receiving notifications I thought was an invalidation by membership but after some days, my app kept not receiving notifications. I just recreated a new key for my app, (I hope it solves the problem) My question is, do I need to make another change to my account to reenable services?
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191
Jan ’25
Push Notifications
以下の問題が発生しています: 特定のデバイスでプッシュ通知が受信されません。 考えられる原因は何でしょうか? プッシュ通知は自社のサーバーから送信しており、APNs(Apple Push Notification service)からは正常な応答が返ってきています。 ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。 この問題は複数のユーザーに発生しています。
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58
Jul ’25
Push notification tracking
Subject: Seeking Native iOS Solution for Push Notification Acknowledgement and User Interaction Tracking I’m exploring whether there is a native solution in iOS to track the confirmation/acknowledgement of a received push notification on the device, as well as any user interaction with it (e.g., tapping or dismissing the notification). Although I’ve come across multiple discussions on this topic suggesting that it’s not possible, I’d like to know if there have been any recent updates or enhancements in iOS that provide this capability. Has anyone found a reliable approach or workaround for this? Any insights would be appreciated! Thanks!
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437
Oct ’24
Badge Number Persists When Re-Installing Application
I have been working on adding a badge number count to my app, but have run into a really weird edge case. If I have a badge number on my app, delete the application and then re-install it, the badge number still persists on the app icon until I first open the app. I tried looking to see if there is a lifecycle method that is triggered upon uninstalling an app as well as if there is a specific userDefaults attribute to check in order to clear the badge, but I can't find any clear solutions. Does anyone know of a fix to this issue?
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281
Feb ’25
IAP refund decision changed
We integrated App Store Server notification, to get notified about CONSUMPTION_REQUESTS and REFUND notifications. In the data, we noticed same transactionId have multiple REFUND decisions, usually REFUND_DECLINED and then REFUND. Why is that? Did user contact customer support ? For the second (or later) REFUND decision, CONSUMPTION_REQUEST notifications are usually not sent, but thats not always the case. Sometimes, REFUND decision are the same. Sometimes, we get even 3 or more REFUND related notifications for same transactionId, e.g: 2024-12-02: REFUND_DECLINED 2024-12-05: REFUND_DECLINED 2024-12-12: REFUND Do user request refund again ? Do they contact customer support ? But I can not explain why sometimes status it REFUND at first, but then later REFUND_DECLINED. Thank you already in advance:)
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318
Jan ’25
Expected behavior for a Notification Service Extension with notification filtering when requestAuthorization has not been requested
If there is a Notification Service Extension which has the com.apple.developer.usernotifications.filtering entitlement, then does/how having that entitlement affect the preconditions for the NSE to be delivered a push? Specifically, if the app has not prompted for requestAuthorization() is it expected that the push will be delivered to the NSE or not? Thank you
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2w
Push notification of server certificate updates for the service
Background: ① We initiate push notification requests by generating tokens using the p8 certificate. ② The lowest version of the server we use is Ubuntu 16.04, and the image is Alpine Linux 3.15. ③ Currently, the root certificate USERTrust_RSA_Certification_Authority.pem is default in the system and has the same MD5 value as the provided download file. The time for both is 2019. My questions: ① Which certificate should we download and add to the server's trust store, Root Certificates? ② Does the system we are using default include this certificate? ③ What operations are needed for this server certificate replacement?
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591
Jan ’25
Push notifications functions never triggered
I've spent over a day on this so I'm hoping someone on here has some idea as to what is going on for me. I've implemented push notifications in my app, but when I send a notification to a device, none of the receiving function are triggered. When the app is in the background, the notification arrives correctly, and when tapped it correctly launches the app - but the didReceiveRemoteNotification function is never triggered, so I'm unable to handle/react to the notification. When the app is in the foreground, neither the willLaunch or didReceive functions are triggered. I'm setting the UNUserNotificationCenterDelegate in the willFinishLaunchingWithOptions function, and when I monitor the app via the console, it shows no errors and shows willPresentNotification delivery succeeded I have updated the Background Modes to include background fetch, background processing, and remote notifications. I have also tested this on both the Xcode simulator and a physical device with the same results. I've also tested this with push notifications coming from my server, push notifications coming from the CloudKit console, and just dropping a JSON file onto the simulator. All resulted in the same behaviour. Does anyone have any idea why these functions might not be triggered??
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510
Oct ’24
"InvalidProviderToken" with APN push service when using code-generated token
Problem We have successfully set up push notifications using Apple APN service, that is push notifications work when using a token generated using the JSON Web Token Generator in the Push Notification console. However, we get an "InvalidProviderToken" error when creating using our own token using the following code. The Key and TeamID is definitely correct (obviously, censored in the below code). When pasting our token in the JSON Web Token Validator in the Push Notification console we get the error „Invalid signing key“. We merely pasted our secret key in our setNewTokenIfNeeded code, separated on four lines using the “““ style. Does anyone know why this error happens? Given that it works when we upload our .p8 file to the JSON Web Token Generator and we simply paste the text of this file (excluding the lines with "-----BEGIN/END PRIVATE KEY-----") I guess our secret key is correct? Code to generate token fileprivate var currentToken: String? fileprivate var currentTokenCreateTime: Date? fileprivate func setNewTokenIfNeeded() { // Ensure, token is at least 20 minutes but at most 60 minutes old if let currentTokenCreateTime = currentTokenCreateTime { let ageOfTokenInSeconds = abs(Int(currentTokenCreateTime.timeIntervalSinceNow)) NSLog("Age of token: \(Int(ageOfTokenInSeconds / 60)) minutes.") if ageOfTokenInSeconds <= 20 * 60 { return } } // Generate new token NSLog("Renewing token.") let secret = """ ABCABCABCABCABCABCABCABCABCABCABCABC+ABCABC+ABCABCABC+ABCABCAB/+ ABCABCABCABCABCABCABCABCABCABCABCABC+ABCABC+ABCABCABC+ABCABCAB/+ ABCABCABCABCABCABCABCABCABCABCABCABC+ABCABC+ABCABCABC+ABCABCAB/+ ABCABCAB """ let privateKey = SymmetricKey(data: Data(secret.utf8)) let headerJSONData = try! JSONEncoder().encode(Header()) let headerBase64String = headerJSONData.urlSafeBase64EncodedString() let payloadJSONData = try! JSONEncoder().encode(Payload()) let payloadBase64String = payloadJSONData.urlSafeBase64EncodedString() let toSign = Data((headerBase64String + "." + payloadBase64String).utf8) let signature = HMAC<SHA256>.authenticationCode(for: toSign, using: privateKey) let signatureBase64String = Data(signature).urlSafeBase64EncodedString() let token = [headerBase64String, payloadBase64String, signatureBase64String].joined(separator: ".") currentToken = token currentTokenCreateTime = Date() } fileprivate struct Header: Encodable { let alg = "ES256" let kid: String = "ABCABCABC" // Key (censored here) } fileprivate struct Payload: Encodable { let iss: String = "ABCABCABC" // Team-ID (censored here) let iat: Int = Int(Date().timeIntervalSince1970) } extension Data { func urlSafeBase64EncodedString() -> String { return base64EncodedString() .replacingOccurrences(of: "+", with: "-") .replacingOccurrences(of: "/", with: "_") .replacingOccurrences(of: "=", with: "") } } Code to send the push notification func SendPushNotification(category: ConversationCategory, conversationID: UUID, title: String, subTitle: String?, body: String, devicesToSendTo: [String]) { // Für alle Felder s. https://developer.apple.com/documentation/usernotifications/generating-a-remote-notification let payload = [ "aps": [ "alert": [ "title": title, "subtitle" : subTitle ?? "", "body": body ], "category" : category.rawValue, "mutable-content": 1 ], "conversationID": conversationID.uuidString ] as [String : Any] // Ggf. Token setzen setNewTokenIfNeeded() guard let currentToken = currentToken else { NSLog("Token not initialized.") return } NSLog(currentToken) // Notification an alle angegebenen Devices schicken let bundleID = "com.TEAMID.APPNAME" for curDeviceID in devicesToSendTo { NSLog("Sending push notification to device with ID \(curDeviceID).") let apnServerURL = "https://api.sandbox.push.apple.com:443/3/device/\(curDeviceID)" var request = URLRequest(url: URL(string: apnServerURL)!) request.httpMethod = "POST" request.allHTTPHeaderFields = [ "authorization": "bearer " + currentToken, "apns-id": UUID().uuidString, "apns-topic": bundleID, "apns-priority": "10", "apns-expiration": "0" ] request.httpBody = try! JSONSerialization.data(withJSONObject: payload, options: .prettyPrinted) URLSession(configuration: .ephemeral).dataTask(with: request) { data, response, error in if let error = error { NSLog(error.localizedDescription) } if let data = data { NSLog(String(data: data, encoding: .utf8)!) } }.resume() } } On a similar note, some people seem to encounter this error when using the prettyPrinted option for the JSON serialization (i.e., in request.httpBody = try! JSONSerialization.data(withJSONObject: payload, options: .prettyPrinted). Could this be the culprit, given our secret key contains „/„ and „+“? Many thanks!
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427
Jan ’25
Critical Alerts Entitlement
Hi Team, We’re following up on our request for the Critical Alert entitlement for our app, which we plan to use to notify users about critical states of their devices. It’s been almost 4 weeks since we submitted the request, and we wanted to check on the typical review timeline so we can plan our upcoming work accordingly. If there’s anything we can provide or clarify to help complete the review or make the process easier, we’d be happy to assist. or the right forum to reach out to.
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47
Jul ’25
frequentPushEnablementUpdates for live activity is never called.
frequentPushEnablementUpdates asynchronous sequence is never called even if 'More Frequent Updates' is toggled ON or OFF. for await frequentPushEnabled in ActivityAuthorizationInfo().frequentPushEnablementUpdates { // never called } Though we are able to get the 'More Frequent Updates' value once by the following: var isEnabled = ActivityAuthorizationInfo().frequentPushesEnabled //true if ON, false if OFF This only gives the result once as it is not async observation sequence. But the 'frequentPushEnablementUpdates' async sequence is never called. As per the doc - 'frequentPushEnablementUpdates' is an asynchronous sequence you use to observe whether a person permitted you to update Live Activities with frequent ActivityKit push notifications.
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341
Nov ’24
Server notifications v2 UNSUCCESSFUL_HTTP_RESPONSE_CODE
Hello. I'm currently implementing Apple Notification v2 to prepare for refunds for in-app purchases, but I'm not receiving requests from Apple servers to my backend server. I've applied HTTPS (TLS 1.2) and correctly registered production/sandbox notification URLs on App Store Connect. After requesting a test notification, when I check the status of testNotificationToken, I receive an UNSUCCESSFUL_HTTP_RESPONSE_CODE as follows: {"signedPayload":"......":[{"atteptDate":1752128001970,"sendAttemptResult":"UNSUCCESSFUL_HTTP_RESPONSE_CODE"}]} The endpoint for receiving notifications is set to accept POST requests with application/json format, and it responds with 200 (OK) without any content. However, Apple notifications are not coming through. Could anyone help me with this issue?
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65
Jul ’25