Strange issue with currency display in subscription products
Hi everyone,
I'm facing a strange issue in my app where I use a subscription-based in-app purchase model.
The products I created in App Store Connect are all in "Approved" status.
I've tested with both RevenueCat and StoreKit, but the result is the same.
Here are the products being loaded:
Product loaded: weekly_product_id
Display name: Weekly Pro
Description: Weekly Pro Subscription
Price: ₺229,99
Product loaded: annual_product_id
Display name: Annual Pro
Description: Annual Pro Subscription
Price: ₺1.799,99
Even though I can see the correct prices and currency (Turkish Lira) in the Xcode debug console, on my real device the currency appears as Philippine Peso, as shown in the attached screenshot.
Interestingly, in the iOS simulator, it's displayed in USD.
I've double-checked and my device's region settings are set to Turkey.
Any ideas on what could be causing this? And more importantly, how can I fix it?
Thanks in advance!
StoreKit
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I have three questions about verify receipt
I use this api (https://buy.itunes.apple.com/verifyReceipt)to verify receipt is success or not. But since last month, this interface has started to return an error(21002). I see this document (https://developer.apple.com/documentation/appstorereceipts/verifyreceipt) say its Deprecated. My question is, is the error suddenly returned recently because the interface has been deprecated or for some other reason? (I haven't modified my code about this recently)
I can not understand this document: (https://developer.apple.com/documentation/appstorereceipts/validating_receipts_on_the_device) Does this mean that in the new version, as long as the app returns a payment success (purchaseDetails.status == PurchaseStatus.purchased), the payment is guaranteed to be successful, and my server does not need to request payment result verification from Apple's server?
I try to use this (https://github.com/apple/app-store-server-library-java) to get TransactionInfo, but I dont konw to get Transaction status to know is success or not.
my java server code :
AppStoreServerAPIClient client = new AppStoreServerAPIClient(encodedKey, keyId, issuerId, bundleId, environment); TransactionInfoResponse response = client.getTransactionInfo(transactionId);
(bug i can note get transaction status, how do i konw this Transaction is success or not)
Hi all,
I have a simple prototype subscription for a recurring monthly for $0.29 cheap!
And it works great!
But it only works great at sub time. It's stuck in the sandbox, constantly giving me "currently subscribed" status even though I’ve done a bunch of things:
Force-quit the app.
Deleted and re-installed it.
Rebooted my phone.
Signed out of media purchases.
Looked on AppStore connect to try to find anything that seems like it’d let me fix this
All efforts in vain.
I'm trying to avoid fully logging out of my iCloud account on my phone. Any other thoughts?
Topic:
App & System Services
SubTopic:
StoreKit
I’m testing an auto-renewable subscription on TestFlight. Now the user can't re-purchase the same product – Apple just restores the old (expired) one, and no payment sheet appears.
How can I let the same TestFlight user re-subscribe to an expired product?
Do I have to create a new productId for every test cycle?
Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost
Getting this error with: SKPaymentQueue.default().restoreCompletedTransactions()
Implemented: func paymentQueue(_ queue: SKPaymentQueue, restoreCompletedTransactionsFailedWithError error: any Error) {
<#code#>
}
Error returned is the 1005 error I listed above.
The laptop works fine, it is connected to the internet just fine. The problem is connecting to the AppStore Simulator when the project target is intended for the Mac.
I have an iOS project for this product and I do NOT get this problem with the transaction observer when the project target is iOS (iPhone, iPad).
This problem only occurs on the M1 Laptop and the target is MacOS.
Topic:
App & System Services
SubTopic:
StoreKit
Hey folks!
In one of our apps we're using the FamilyControls framework to manage the screentime for the child. The app requires the Guardian to activate a subscription on his/her device to enable the functionality for the Child on the child device.
We're currently using StoreKit 2 to get notified when there is an active subscription. The issue we're seeing (and our users) is that an activated subscription isn't instantly propagated to the Family members, in this case the device belonging to the child.
Is this a known bug, and are the possible any workarounds? Currently we have to ask our users to "Restore Purchase" or wait minutes/hours for the app to active, which isn't a viable solution. We want it to "just work" :)
Sincerely,
César Pinto Castillo
Ambi Studio
works perfectly on android but doesn't work at all on IOS and i have used the same bundle id and product ids on both stores.
The error that i get on IOS is : "IAP initialization failed: NoProductsAvailable - No Product returned from store"
Here are the things that i've done:
Created an App ID on the apple developer portal with the correct capabilities
I have enabled the correct capabilities on the xcode project Unity Framework is embed and signed, Storekit (do not embed)
In singin and capabilities in-app purchases is there
I am using testflight to submit the app with a distribution certificate that appears to be valid
I've checked the the bundle identifier and it's the same everywhere (unity project, xcode project, App ID)
All of the products are cleared for sale and are in the status "ready to submit"
I always uninstall the old app version before testing the new one
My banking updates are still processing does this effect TestFlight IAP
Paid Apps Agreement is in Pending User Info state does this effect also
I still haven't filled out the tax forms, so I'm wondering if I need to complete them before my app's in-app purchases (IAPs) work in TestFlight.
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
In-App Purchase
Apple Unity Plug-Ins
is there a way to make a test subscription in-app purchase expire immediately, for faster testing? it seems exceedingly complicated to test subscriptions if we have to a) wait until the next day for expiry, or b) keep on creating new apple ids to get into a fully unsubscribed state? it is still kind of madness testing this stuff, after all the years it has been available.
Hi 👋! I want to switch the business model in my app from premium to freemium and do it gracefully for existing users. Essentially, I wish to provide newly-paywalled content for free to existing paid users (people who bought the original app).
It seems clear that I should be using appTransaction's originalAppVersion property to check against purchases made in a previous version of the app, per the documentation. However, there seems to be broad confusion over whether originalAppVersion returns the version number or the build number and how to test for it. Examples of confusion can be found here, here and here.
This lack of clarity seems especially dangerous due to the difficulty in testing these values. In the sandbox originalAppVersion returns 1.0 by default, so whether you design for version number or build number, you'll always return a positive as long as your value is more than 1. There is a real risk to unknowingly either never identify previous premium users or accidentally identify everyone as premium (essentially giving away your app for free).
For example, my app's current version number is 1.4.0 and build number is 18, so 1.4.0 (18). As this is a major change, for this new update I might as well go for version number 2.0.0, and let's say I release the app with build number 5, so 2.0.0 (5). If I expect originalAppVersion to return the version number, I would match it against 2, because anything before 2.0.0 needs to be marked as premium. However, if I expect the build number, I should check against 19 and respectively bump up my build number: 5 -> 19.
In the standard version/build "v.v.v (b)" format, does originalAppVersion return app version or app build?
If it indeed does return build, and not version, I guess I'll start all of my future build numbers from 100 just in case: 2.0.0 (100). The only way I imagine I can test this is to print the value on the visual interface in a live version of the app, and ask a random user 🤷♂️.
Topic:
App & System Services
SubTopic:
StoreKit
Hello,
I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request.
Case-ID: 15948169 (for DTS reference)
Description of the Problem
When initiating a purchase, I generate a new UUID to use as the appAccountToken:
let serverTransactionId = UUID()
let options: Set<Product.PurchaseOption> = [
.appAccountToken(serverTransactionId)
]
let result = try await product.purchase(options: options)
Expected Behavior:
Each new purchase should return the updated appAccountToken that I pass into the purchase options.
Actual Behavior:
The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one.
This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session.
Steps to Reproduce
Generate a fresh UUID using UUID().
Pass it as .appAccountToken when calling purchase().
Complete the transaction in the sandbox environment.
Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one.
Additional Info
I do have a focused test project that reproduces this issue.
The issue appears specific to appAccountToken persistence across multiple transactions.
Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
StoreKit
In-App Purchase
App Store Receipts
I am implementing promotional codes for auto-renewing subscriptions in my app. I need to create the codes and have them link to a discounted auto-renewing subscription. So my normal 1 month subscription is $24.99, I would like to offer users (new subscribers and existing/expired subscribers) the ability to enter a promo code that discounts the price of the first month to $4.99, then $24.99 after the initial first month. All users, regardless of whether or not they have has a previous subscription or not should be able to use this code for this discount.
From what I am seeing in documentation, promo codes are only available to users that have had a subscription previously?
Currently I am receiving the response "Offer Not Available" with the error:
<SKPaymentQueue: 0x2815f0d60>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3904 "Offer Not Available" UserInfo={NSLocalizedDescription=Offer Not Available
I simply do NOT understand why apple engineers have to make something that should be somewhat straightforward, be SO COMPLEX, then when you try to figure out whats going wrong, no meaningful error to troubleshoot. WTF
I have tried this on users that have had a previous subscription and still the same error.
There is an issue with StoreKit. The line let products = try await StoreKit.Product.products(for: ids) doesn't always work correctly. Sometimes it returns an array with the correct data, and sometimes it returns an empty array. I'm passing the correct ids to products(for:).
This problem only occurs when using the sandbox environment (in TestFlight builds). In the App Store version, everything works fine.
StoreKit configuration is none. All IAPs are approved.
Everything was working fine before this. The problem was discovered on May 1, 2025.
Hello all,
I am new to implementing payments in an app, and thus completely at sea here.
I have created a small app that I have set a one-time (non-consumable) payment for a premium version.
In the Xcode simulator (on all platforms) and on any physical test devices I have tried, the payment works as expected. I have a sandbox account and various test accounts, both dummy and actual real accounts (friends and family). Everywhere everything works perfectly fine.
Yet, when I submit for review I get a rejection with this contents:
We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app still failed to load the in-app purchase. Please review the details and resources below and complete the next steps.
Review device details:
Device type: iPad Air (5th generation)
OS version: iPadOS 18.6
Next Steps
When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead.
Additionally, note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function.
Resources
Learn how to set up and test in-app purchase products in >the sandbox environment.
Learn more about validating receipts with the App Store.
Steps I have done:
I have signed all agreements and all bank account details are in order. Everything in the In-app-purchases section of the AppStoreConnect in an Active state.
I have triple checked that the configuration of the in-app purchases is correct (product IDs, amounts, etc.)
I have created test accounts and tested in sandbox
What I don't understand from the reviewer's response is what receipts validation are they talking about? I have no payment servers (the whole concept of using Apple's in-app-purchases service is to not have to deal with my own payment implementation). The StoreKit documentation specifically reads:
For each transaction that represents a current purchase, your app delivers the purchased products. To validate purchases, you can verify transactions on your server, or rely on StoreKit’s verification.
So now I am confused. The reviewer's response is so vague, and so completely deprived of details that I have no idea what to do...
Does the problem concern the product purchase trigger and the that in production environment it does not trigger?
Is it that I haven't implemented a receipt validation? Do I need to? Although the documentation mentions that it can be done by StoreKit, I couldn't find anything concerning how to do it :(
Can someone give me a hand please?
Cheers,
Alex
I try to call Get Transaction Info from App Store Server API, and the transactionId is for a Non-consumable type product, but it is odd that there are so many different transactionId and they have a same originalTransactionId
{
"bundleId": "${bundleId}",
"environment": "Production",
"inAppOwnershipType": "PURCHASED",
"originalPurchaseDate": 1691220528000,
"originalTransactionId": "${originalTransactionId}",
"productId": "${productId}",
"purchaseDate": 1691220528000,
"quantity": 1,
"signedDate": 1692590989925,
"storefront": "USA",
"storefrontId": "143441",
"transactionId": "${originalTransactionId}",
"transactionReason": "PURCHASE",
"type": "Non-Consumable"
}
the defination of Non-Consumable is can only purchase once for same apple account. But why there would have originalTransactionId?
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
In-App Purchase
App Store Receipts
App Store Server API
Hello. I launched my new mobile app Drop Pin Location to promote your business or brand on the go, on January 12, 2023. How can i market and campaign to get more daily users?
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
App Store Server Notifications
Marketing
Dear Apple Support Team,
We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment.
On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL.
For your reference, the webhook URL we have set in App Store Connect (Sandbox) is:
https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook
Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered.
We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
StoreKit Test
StoreKit
In-App Purchase
App Store Receipts
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA.
Expected Results:
The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox).
Actual Results:
Returned country code is USA with both
SKPaymentQueue.default().storefront?.countryCode
and
await Storefront.current?.countryCode.
Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app.
Context : My app needs to behave differently depending on the country of the user.
For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily.
I'm trying to use the Storekit framework like so :
if let storefront = await StoreKit.Storefront.current{
return storefront.countryCode
}
As per Apple's Storekit documentation :
Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available.
But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France)
I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything.
The only thing that works is setting a local .storekit file as described here and changing the default storefront.
Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ?
Thank you in advance.
Our application is currently under review, and we are still facing issues because we receive a 401 Unauthorized response from the App Store Connect API when using the production environment.
Our app integrates with Chargebee for subscription management, and in production, Chargebee is unable to authenticate with the App Store Server API. This results in a 401 Unauthorized error, preventing the user’s subscription from being synced correctly into our system. Interestingly, the same configuration works in the sandbox environment, but fails in production.
We’ve tried authenticating using JWTs generated from multiple keys (including App Store Connect API / Team Keys with both Admin and App Manager access, and also In-App Purchase keys), all with the same result — sandbox access works, production does not.
Here is our example code for testing with JWT token:
const jwt = require('jsonwebtoken');
const fs = require('fs');
const https = require('https');
const config = {
keyId: '<key_id>',
issuerId: 'issuer_id',
bundleId: 'bundle_id',
privateKey: fs.readFileSync('path_to_key')
};
const { keyId, issuerId, bundleId, privateKey } = config;
const now = Math.floor(Date.now() / 1000);
const jwtToken = jwt.sign(
{
iss: issuerId,
iat: now,
exp: now + 60 * 10, // 10 minutes is fine for test
aud: 'appstoreconnect-v1',
bid: bundleId
},
privateKey,
{
algorithm: 'ES256',
header: {
alg: 'ES256',
kid: keyId,
typ: 'JWT'
}
}
);
console.log('Generated JWT:\n', jwtToken);
// prod
const originalTransactionId = '<prod_transaction_id>';
const hostname = 'api.storekit.itunes.apple.com';
// sandbox
// const originalTransactionId = '<sandbox_transaction_id>';
// const hostname = 'api.storekit-sandbox.itunes.apple.com'
const options = {
hostname,
port: 443,
path: `/inApps/v1/history/${originalTransactionId}`,
method: 'GET',
headers: {
Authorization: `Bearer ${jwtToken}`,
'Content-Type': 'application/json',
},
};
const callAppStoreConnectApi = async () => {
const req = https.request(options, (res) => {
console.log(`\nStatus Code: ${res.statusCode}`);
let data = '';
res.on('data', (chunk) => {
data += chunk;
});
res.on('end', () => {
console.log('Response Body:\n', data || '[Empty]');
});
});
req.on('error', (e) => {
console.error('Request Error:', e);
});
req.end();
};
callAppStoreConnectApi();
With this code, we were able to authenticate successfully in the sandbox environment, but not in production.
I read in this discussion: https://developer.apple.com/forums/thread/711801 that the issue was resolved once the app was published to the App Store, but I haven’t found any official documentation confirming this.
Does anyone know what the issue could be?
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
StoreKit
App Store Connect
App Store Connect API
Hello,
I am encountering an issue where I receive an App Store Server Notification V2 upon the purchase of a consumable item.
I have configured the App Store Server Notification V2 endpoint to handle notifications related to subscription products.
However, I did not expect to receive notifications for consumable purchases.
The notification includes the following signedPayload decoded into the ResponseBodyV2DecodedPayload object with the following values:
notificationUUID: 3cd6410b-0c89-4247-aba5-20710e79895e
notificationType: null
subtype: null
The transaction information decoded from the ResponseBodyV2DecodedPayload object is as follows:
transactionId: 2000000633622618
webOrderLineItemId: null
productId: heart_2
To debug, I called the Get Notification History API of the App Store Server API, and the mentioned notification for the consumable product purchase is not included in the history. Only notifications related to subscription product purchases are retrieved.
According to the notification type documentation, there is no explanation for cases where both notificationType and subtype are null, nor is there any mention of receiving notifications for consumable purchases. Therefore, I am uncertain how to interpret and handle this notification.
Could you please provide an explanation or guidance on this issue?
Thank you.
References:
https://developer.apple.com/forums/thread/737592
https://developer.apple.com/documentation/appstoreservernotifications/notificationtype
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
In-App Purchase
App Store Server Notifications
App Store Server API