App Review

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Understand the technical and content review process for submitting apps to the App Store.

App Review Documentation

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Preventing Copycat and Impersonation Rejections
In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.
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3.2k
Nov ’25
Tips from App Review
Here are some tips from App Review for a smooth review experience. We’ve split them into two categories: Before You Submit and After You Submit. We’ve also made an easy-to-follow Submission Guide you can save and reference at any point on your App Store journey. Before You Submit Tips Enable a complete review. Make sure you’ve provided demo accounts or implemented an account demonstration mode before you submit. We’ll need to review the entire app experience, both with and without an account. Provide up-to-date demo account login credentials in the App Review Information section on the app version page in App Store Connect. If your app has multiple account types (such as admin and general users), use the Notes field to provide additional demo account credentials for each account type. If your app requires an authentication code in addition to the login credentials, provide the code in advance in the Notes field. Otherwise, a call may be required to complete the review. Apps that handle sensitive user information, or operate in highly regulated industries, can implement demonstration modes that exhibit full features and functionality while using demonstration data. Use the Notes field in App Store Connect to provide information to App Review. The App Review Information section of App Store Connect includes a Notes field. Provide any information that could be relevant to your submission’s review: Submitting a new app? Tell us about your app's concept, business model, and if your app is designed to only operate in certain locations. Submitting an update? Tell us about what’s changed and where to locate significant new content or features. Connecting to hardware? Attach a video, not a screen recording, that shows both the hardware and the app running on a physical Apple device as they pair and interact. Test your app on physical devices before submitting for review. Use TestFlight to distribute your app for beta testing. App Review evaluates apps the way your users will use them: installed on real devices and connected to networks with real-world conditions. Make sure your pre-submission testing includes running the app on each device platform where it could be used. Users expect the app to function on all the devices where it’s available. TestFlight will help you do quality assurance and beta testing on real devices. Share your beta app with internal testers on your Apple Developer Program account or to external users via an email invite or public link. Configure In-App Purchases for review in the sandbox environment. App Review assesses In-App Purchases in the same sandbox environment Apple provides for testing them. The sandbox lets us use real product data and server-to-server transactions, without incurring any financial charges. Take these steps to prepare your In-App Purchases for review: Accept the Paid Applications Agreement in App Store Connect. Submit the In-App Purchases in App Store Connect that you’d like reviewed. Follow the steps in TN3186: Troubleshooting In-App Purchases availability in the sandbox if your app fails to display your In-App Purchases. Note: In-App Purchases don’t need prior approval from App Review to function in review. Join a Meet with Apple event if you need assistance before you submit for review. Request an App Review appointment through Meet with Apple to chat with an App Review expert about how to prepare for review, ask questions about specific guidelines, and discuss other topics related to the review process. Appointments are subject to availability during your local business hours on Tuesdays and Thursdays. After You Submit Tips Contact App Review if you need assistance with an ongoing submission. If your submission doesn’t pass review and you have questions, contact App Review directly by clicking Reply to App Review in App Store Connect. You’ll receive a reply from a review specialist who’s familiar with your app. You can also use the Reply to App Review message window to request a call with an Apple representative. Include your preferred time and language for the call and we’ll do our best to accommodate your requests. Use the Bug Fix Submissions process to quickly deliver bug fixes and resolve other issues on the next submission. If an update includes bug fixes and is rejected, you will be given the option to resolve the issues on your next submission, as long as there are no legal or safety concerns. App Review will let you know if your submission is eligible by including this note at the top of the rejection message: Bug Fix Submissions The issues we've identified below are eligible to be resolved on your next update. To accept this offer, simply reply to the rejection message in App Store Connect and let App Review know you’ll resolve the issues on the next submission. Share ideas with Apple about how to improve or clarify the App Review Guidelines by submitting guideline feedback. Just as the App Store is always changing and improving to keep up with the needs of customers, the App Review Guidelines may be revised to provide new and updated guidance. If you have ideas for improving or clarifying our requirements you can suggest guideline changes. If your submission was rejected but you believe it follows the App Review Guidelines, consider submitting an appeal to the App Review Board. If your submission didn’t pass review but you have reason to believe it follows the App Review Guidelines, you can submit an appeal to the App Review Board. You can also file an appeal if you think we misunderstood your app or the review was unfair. The App Review Board will contact you as soon as they complete their investigation.
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5.7k
Dec ’25
Support your app on compatible devices
Apple platforms make it easy to distribute your app to a variety of compatible devices, so it’s important to maximize your app experience on each platform you support. Here are some tips from App Review to help you understand how device compatibility impacts your app’s distribution — and how to make sure your apps shine on every platform they’re on. Understand device compatibility There are many ways an app built for one Apple device can run on other Apple devices: Apps designed for iPhone can run on iPad devices in compatibility mode if there are no dependencies on iPhone device capabilities. Compatible iPhone and iPad apps can run unmodified on Macs with Apple Silicon. Compatible iPhone and iPad apps can run unmodified on Apple Vision Pro. Xcode provides options to configure settings for apps on multiple platforms. You can specify which platforms your app’s target supports in the Supported Destination field. However, it’s important to note: People may still be able to run your app on a device even if you remove it or don't include it as a Supported Destination in Xcode. For example, as long as an app designed for iPhone doesn’t depend on a capability that’s only available on iPhone, it can be downloaded from the App Store onto iPad. Adding or removing iPad as a Supported Destination in Xcode won’t change that app’s availability on iPad. To view examples of cases where it's appropriate to restrict availability, see Restrict device distribution below. Follow compatibility best practices 1. Plan and test for compatibility modes so your app works on every device where it can be downloaded. Do: Use Xcode simulators to verify basic functionality across different device types. Leverage TestFlight with external testers who have access to a wide range of Apple devices. Don't: Don’t submit for review without testing your app’s behavior in compatibility modes. Don’t assume removing a supported destination in Xcode prevents distribution to that device type. 2. Build adaptive interfaces that work across device variations. Do: Build interfaces that respond to different screen sizes and orientations. Adapt features based on available hardware, providing alternatives for a consistent experience. Don't: Don’t design rigid interfaces that assume only one type of device or input method. Don’t let your app crash or become unusable when optional hardware is unavailable. Restrict device distribution Wherever possible, it’s best to make your app available on multiple platforms to increase its reach and provide people with a consistent experience across devices. But there are cases where it does makes sense to restrict an app’s availability. For example: iPhone apps that rely on iPhone-specific hardware won’t function as expected on iPad. Use the UIRequiredDeviceCapabilities key in the information property list file to specify hardware dependencies. Note: Apps should only use the UIRequiredDeviceCapabilities key for genuine hardware dependencies, not to indicate distribution preferences. Navigation- or camera-based apps are not well suited for visionOS. Learn more about managing availability of iPhone and iPad apps on Apple Vision Pro. Apps that rely heavily on touch inputs that can’t be replicated on a keyboard are not well suited for macOS. Learn more about restricting distribution to Apple Silicon devices. Learn more about how to configure multiplatform apps in Xcode. Support If you need more assistance, explore these support options: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review appointment through Meet with Apple. Appointments are available during local business hours on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board.
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2.2k
Feb ’26
Unusually long “Waiting for Review” times this week (App Store + TestFlight delays?)
Hi everyone, I’m currently experiencing unusually long review waiting times and wanted to ask if others see the same behavior this week. My situation: • App Store update has been in “Waiting for Review” significantly longer than usual • A newly submitted build also seems stuck • TestFlight processing is slower than I normally see • Expedited review request and contact attempts didn’t change the status so far What confuses me is that I still see other apps receiving updates, so I’m unsure whether this is a broader review delay or something submission-specific. I’m not trying to escalate anything — just looking to understand if this is currently affecting more developers. Would really appreciate hearing about your recent experiences. Thanks and good luck to everyone waiting 🙂
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My App Rejected 4.3 Design: Spam
hii submitted app yesterday to review, This morning I was surprised that the application was rejected, Reason 4.3 Design: Spam.And I've introduced an application programmed by myself, and a unique design.This message I receivedGuideline 4.3 - DesignWe noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.what should I do ?
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Upload new binary for In-App Purchase(s) review?
Hello,I got the following message the second time. I dont know what to do.My app is reviewed and live, but my in app purchases are rejected. I read the message and was wondering about that. This did not happend with my non subscription iaps. I submitted a new "fake" binary with new version and in app purchases again.My app is reviewed and live with new version. My purchases not. I got this message again.We have begun the review of your In-App Purchase(s) but aren't able to continue because your submitted In-App Purchase(s) indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted In-App Purchase(s) in the app to ensure your app, and its In-App Purchase(s), are in compliance with the App Store Review Guidelines.Specifically, you have submitted auto-renewing subscriptions for review.Please upload a new binary for review and resubmit your In-App Purchase(s) with the binary so that we can continue the review.What to do?
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9h
Stuck in "Waiting for Review" for 11 Days - Missed Critical Launch Date
I am looking for some insight into current App Store review times. The Situation: I submitted my new app for its first review on February 3rd. It has been sitting in the "Waiting for Review" state for 11 days now and has not moved to "In Review." The Impact: We had a major launch event planned for today (Feb 14). We have marketing campaigns live and users waiting, but we have officially missed our launch window because the app is still sitting in the queue. My Questions: Is anyone else experiencing wait times this long (10+ days) just to enter the review stage? How much time does it typically take for a first-time submission to go live once it finally enters review? Is there any way to flag this delay if it has exceeded the standard 48-hour window? We are losing marketing budget every hour this is delayed. Any advice on how to get this moving would be appreciated. Thanks.
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Feb ’26
App Rejected due to third Party AI Service.
Hi All, We are facing App Rejection from Apple due to this - Guidelines 5.1.1(i) - Legal - Privacy - Data Collection and 5.1.2(i) - Legal - Privacy - Data Use Issue Description The app appears to share the user’s personal data with a third-party AI service but the app does not clearly explain what data is sent and identify who the data is sent to before sharing the data. Apps may only use, transmit, or share personal data after they meet all of the following requirements: Disclose what data will be sent Specify who the data is sent to Obtain the user’s permission before sending data Identify in the privacy policy what data the app collects, how it collects that data, all uses of that data, and confirm any third party the app shares data with provides the same or equal protection Next Steps If the app sends user data to a third-party AI service, revise the app to explain what data is sent and identify who the data is sent to before sharing personal data with a third-party AI service. If it does not already, the app’s privacy policy must also identify what data the app collects, how it collects that data, and all uses of that data, including if it is shared with a third-party AI service. If the app does not send user data to a third-party AI service or does not include a third-party AI service, reply to this rejection to confirm and add this information to the App Review Information section of App Store Connect. We have updated on privacy policy and ATT as well as Nutrition Labels and we have added a consent screen for explicitly taking the user consent for AI Services. However we are still seeing the rejection. Has some else faced a similar issue and what are the steps they followed for this.
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Feb ’26
Unusually Long "Waiting for Review" Times This Week - Anyone Else?
Hello everyone, I’m currently experiencing unusually long wait times for app reviews and wanted to check if others are seeing similar delays this week. Here is the current status of my submissions: App Store Update: Stuck in "Waiting for Review" much longer than the typical 24–48 hour window. New Version: A newly submitted version also seems to be stalled in the initial phase. TestFlight Processing: Even TestFlight builds are taking longer than usual to process. Expedited Review: I've attempted an expedited review request and direct communication, but the status remains unchanged so far. What’s confusing is that I see other apps in the same category receiving updates, so I’m unsure if this is a localized technical glitch or a broader delay affecting a specific group of developers. I’m not looking to escalate anything just yet; I’m simply trying to gauge if this is a widespread issue at the moment. I would greatly appreciate any insights into your recent experiences or if you've noticed similar patterns over the last few days. Thanks in advance, and good luck to everyone with pending submissions! 🙂
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1w
The App Review Process at Apple is unfair, inconsistent and problematic
I'm extremely frustrated with Apple's unfair app review process. To make a long story short, for every app I've ever submitted, Apple has made false accusations about problems with my apps. Some of their feedback has absolutely been legitimate and correct, which I appreciate, but I would say about 50% of all "feedback" I've ever received has turned out to be objectively wrong. In some cases, the App Review team's gaslighting has been so strong that I have had to submit screenshots of code as proof that their accusations were completely wrong, after which they have had to accept the app. In one instance, they have claimed that one of my apps would not be allowed on the App Store at all, and when I link to multiple other apps that works EXACTLY the same way, the App Review team love to point out that you are not allowed to compare yourself to other apps. To be clear, I'm an indie developer and I'm not even comparing myself to apps from large corporations or any popular apps at all (since it's well known they get the VIP treatment), all apps I have compared myself to are from small, unknown indie developers such as myself - so I'm only comparing myself to developers in the same category as me. Telling developers that they are not allowed to compare themselves to other developers is VERY ethically problematic, imagine doing that to minorities in real life. I'm a minority in multiple ways, and I'm very worried about the ethics and moral at the App Review team. When I ask why they reject my app, but approve many apps that were recently released that works EXACTLY the same way as my app, I either get no reply at all or they tell me that I can't compare myself to others. Submitting appeals to the App Review Board doesn't help either. To be completely transparent with you, it has been very hard and draining on my mental health to have this invisible wall consisting of gaslighting that the App Review team has set up for me. It just doesn't make sense... The app review process is unfair, inconsistent and problematic, and it should be a serious eyebrow-raiser when Apple's App Review team can't explain why some small indie developers get approved easily while others get rejected. Especially since it seems like the pattern is that those who get rejected are humans in various kinds of minorities, as evidences by some other threads on this topic.
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4.6k
Jan ’26
Missing a functional link to the Terms of Use (EULA)
I wanted to add subscription plan into my app for a new release. I have bottom sheet showing promotional text for this subscription like below They rejected my app because We were unable to find the following required information in your app's binary: – A functional link to the Terms of Use (EULA) – A functional link to the privacy policy So I added both links for terms and privacy policy in the promotional text. I use the standard Apple EULA for the link. And I still get rejected on the latest review because Specifically, We were unable to find the following required item(s) in your app's metadata: – A functional link to the Terms of Use (EULA) WHY? is it because I should put this link in my App Description page instead of the promotional text? Then why they didn't make noise about the link to privacy policy?
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10k
Sep ’25
App Review Inefficiency
I am seriously taken aback by the efficiency of the App Review team. Jul 8, 2022 at 2:46 PM - We submitted our app on this date. Jul 9, 2022 at 10.47 AM - Our app was rejected due to 5.1.1 Legal - Data Collection and Storage. Jul 9, 2022 at 1.02 PM - I provided detailed information in relation to our business being in a highly regulated industry. Jul 13, 2022 at 8.22 AM - App Review Team replied stating that additional time is required to review. App Review status was changed to App In Review. Jul 13, 2022 at 8.36 AM - I received the same message that the issue previously identified requires our attention. Jul 13, 2022 at 1.42 PM - I replied again that information has been provided and it was confusing to have received another same App Rejection message. I contacted the App Review Team for assistance and was assured that my app will be reviewed. Jul 14, 2022 at 9.57 AM - App Review team replied that the team will continue the review and will notify if there are any further issues. 27 Jul, 2022 at 3.10 AM - App Review team replied with the same rejection message again "The issues we previously identified still need your attention..." 27 Jul, 2022 at 4.05 AM - I replied explaining that this is the 3rd time App Review team provided the same, non-helpful message and I have provided the information right from the start. 28 Jul, 2022 at 10.27 AM - App Review team replied with the same message intent explaining the policy and requested for additional information AGAIN. 28 Jul, 2022 at 10.40 AM - I replied with FRUSTRATION, providing my detail explanation and information once again (which was already provided on the Jul 9, 2022, 1.02 PM). This app has been withheld since Jul 8. Another app of ours was approved merely after 2 days of submission with the similar additional information provided in the submission notes. The App Review team has been very UNHELPFUL by replying templated messages. I am not sure the team reads through the trail of communications. Many time and money has been wasted when we had to go back to our legal advisors. I need proper avenues to get this push through. Is this a common poor attitude and service of the App Review team? Can someone from the App Review team shed some light on this?
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Repeated 4.3 Design Spam Rejections Due to False Copyright Claim
I’m posting this here as a last resort as I’ve exhausted all options including numerous unsuccessful messages and appeals to the App Review Team and App Review Board. On April 1, 2022, a simple bug fix update was rejected and the app and account was under investigation. This had never happened to me before so I wasn’t sure what was going on. After a couple of days, the App Review Team concluded their investigation and rejected my app due to 4.3.0 spam design (“same features to other apps”). This took me surprise as my app was doing well and offered users unique features not found on other similar apps. These features were added due to request from my customers. I then realized this was most likely caused by a copyright claim my app received in March by another app developer that had a similar app on the App Store. The copyright claim was recently dropped by the complainant as their rights were not being infringed but it appears that my app and account have been flagged as a spammer. All because of a false copyright claim filed by the complainant. Now, I’ve gone back and fourth with the App Review Team and the App Review Board via email, phone, appeals without any success. They keep providing the same response of 4.3 design spam “same feature set as other apps”. I’ve provided them a video demo of the unique features, screenshots of the unique source code, and I’ve redesigned the app completely yet they keep rejecting. The sad part is the complainant who filed this false copyright claim ended up copying the features of my app recently and their app got approved yet my app keeps getting rejected since April 1, 2022. I’m certain my app and account has been flagged as a spammer account due to the false copyright claim. I’ve spent several thousands of dollars on research and development, time, effort, and thousands on Apple Ads and it appears the App Review Team and App Review Board has killed my app due to a false copyright claim which the complainant dropped themselves as they had no case. I’m requesting help from anyone as I’ve exhausted all options. Thank you
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1
2.9k
Apr ’25
Significantly Delayed App Review
Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.
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602
2w
Clarification on “anonymous chat” under Guideline 1.2
Hello, With the recent update to Guideline 1.2 stating apps used primarily for “anonymous chat” may be removed, could App Review clarify what “anonymous” means in this context? In our app, users interact using a chosen username and avatar. We don’t display legal names publicly, but each user has a persistent, verified account and all UGC is tied to that account so we can enforce bans. We also provide filtering, reporting, and blocking. Question: Do applications that provide chat functionality with pseudonymous users — meaning users do not display their real names — have the right to exist under this guideline, provided that accounts are persistent and enforceable? If anyone has recently passed review with a similar pseudonymous chat model, I’d appreciate any guidance on how you framed 1.2 compliance.
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272
Feb ’26
Long delays in App Review
I'm reaching out here in hopes of finding some guidance regarding our app submission, which has now been in "Waiting for Review" status for 16 days. We submitted our app on February 9, 2026. On February 20, with no movement in sight, I submitted an expedited review request. This was followed by an email to Apple Developer Support, and then a phone call yesterday, and another this morning. To date, we have received no direct response, no update, and no change in status, from the App Review team. To be fair, the Apple Support personnel have been great, very sympathetic, and did all that they could, but could only provide limited information. Although they did confirm that the Expedited Request had been approved (progress!). This delay is particularly impactful for us. This is not a standalone digital product — the app is directly and inseparably tied to a physical hardware installation that is happening as I write this. And another planned for tomorrow. The app serves as the essential companion tool for our hardware: without it, installers cannot commission the hardware, and end customers cannot configure, monitor, or manage their systems. The delay is having a direct and tangible effect on our ability to meet commitments to our customers. We planned our submission date with the review process in mind, so reaching 16 days with no visible progress is a position we did not anticipate being in. If anyone from the App Review team is able to look into this, we would be extremely grateful. And if any fellow developers have navigated a similar situation and found an effective path forward, we'd very much welcome your advice. Thank you for your time.
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555
Feb ’26
Any updates on the App Review situation?
I realize there are already several posts here about the unusually long review times for app submissions. There are some replies from Apple stating that they are looking into it or that specific issues have been resolved, but the problem persists and no one seems to understand what is actually happening or what can be done to improve the situation. I have been experiencing the same issue over the past six weeks. My app (submission ID: 75aed892-ee07-49e1-b62b-fdd54f1b04f8) was rejected because the reviewer stated that it needed “citations, such as links to resources.” I therefore added citations with functional links to online resources directly on the page where the claims were made, yet my app was rejected again with exactly the same copy-and-paste feedback. I then asked for clarification, but my question has remained unanswered for a week. There seems to be a fundamental problem in the App Store review process. For me, it has become a cumbersome issue, as the unexpectedly long response times are causing me to miss deadlines with my customers. We fix and resubmit our app within minutes, literally, but every time we have to wait weeks for the next reply from Apple. Should we pause submissions for a while and focus on other activities, and manage expectations with our customers accordingly? Or is this a temporary situation that is likely to improve soon? Any insights or tips would be much appreciated. Thank you.
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220
Feb ’26
Escalation to Apple Developer Leadership
Alright, so I'm gonna send an email out to Eddy, Matt and Susan. If anyone wants to be copied, paste your email address here. This is just beyond belief. It is unfortunate we have to let Apple leadership know this service is broken and most probably call out people (sadly). This sort of delay is severely severed my relationship with customers and users. I plan to send the email out over the week-end
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3w
Apps stuck in “Waiting for Review” for over a month – never entering “In Review”
Hello, I’m experiencing a very unusual issue with App Store Connect and I’m wondering if anyone else has encountered something similar. For more than a month now, none of my app submissions are progressing past “Waiting for Review.” Normally my apps enter the “In Review” stage within a few days, but since early February this simply doesn’t happen. As a result: • I cannot release bug fixes • I cannot ship updates • I cannot publish new apps I have already tried: • withdrawing and resubmitting the app • submitting multiple updates • requesting an expedite review However, every submission just stays in Waiting for Review indefinitely. This seems to affect all apps in my developer account, not just a specific app. Has anyone experienced something like this recently? Could this be related to an account-level issue or something on Apple’s side? Any insight would be greatly appreciated. Thanks!
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4d
My App stuck in "Waiting for Review" over week
Hello everyone, My app (ID: 6758039899) was submitted on Feb 17, 2026, and has been stuck in "Waiting for Review" status for over 8 days. I contacted Developer Support (case #20000108234172) and received confirmation that it's proceeding normally, but no update since. On average, Apple reviews 90 percent of apps within 24 hours. However, there might be cases that need more review time, but mine exceeds a week. Any recent experiences with long queues? Thanks!
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367
Feb ’26
Waiting For Review - Ridiculous Wait Times
Hi all, We're looking for some level of explanation explaining the delay in review times since the New Year. I develop an Application that has been on the AppStore for almost a decade and this is a fully functional business. Historically, Apple were quite good with review times and feedback but since the New Year we're suffered massively trying to get important fixes out to our users. This has begun to negatively effect the bottom line of the business. On top of that, when we ARE lucky enough to get a review, Reviewers have started to make complaints about certain Info.plist declarations that we've had for the longest time with no issue, and they're only being raised as issues now. These rejections lead to further 4-5 day wait times for a review and our customers are on our backs daily looking for answers of why we can't deploy these fixes. Is this the new reality at Apple? What is the reasoning for these delays? Influx of new apps? Cuts to your review department? Change in how Applications reviews are prioritised? Not even Expedited Reviews are helping as they should. Please provide us with an explanation of what's going on here because our customers are furious. Kind regards, K
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App Store Rejection Due to Syrian Sanctions Despite OFAC Update (July 2025) – Need Clarification
Hello Apple Team, We're reaching out as part of a wider group of developers and businesses who have seen repeated App Store rejections under Guideline 5.0 - Legal, specifically related to U.S. sanctions on Syria. However, as of July 1, 2025, the U.S. Department of the Treasury (OFAC) has officially lifted those sanctions for commercial activities. This is clearly stated in the latest OFAC FAQ. Also visiting the link that we get from apple reviewers https://www.treasury.gov/resource-center/sanctions/Programs/pages/syria.aspx is not any more there and dose not include Syria at all. Despite this, rejections continue for those apps :( . Question: Has the App Review system been updated to reflect the July 1 OFAC decision? If not, is there a timeline for when Apple will begin processing these changes in the review flow? Our community is trying hard to work and build apps for middle east zones and Syria is part, this rejections brin heavy burdens on our community and makes unable to bring great apps for those markets. Thank you for your support.
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Jul ’25
endless waiting for review
Hey everyone, I need to vent and also ask for some advice because I’m starting to lose my mind here. I submitted a new build for my app 10 days ago, and it has been stuck in "Waiting for Review" ever since. Not "In Review," just waiting in the queue. The App ID is 6759559007 I get that Apple has millions of apps to sift through, but come on. The App Store is a core part of the iPhone experience, and having a review team that moves this slowly feels like a bottleneck that shouldn't exist in 2026. It’s especially frustrating because: There are no rejection messages, so I know it’s not a guideline issue. I have a planned marketing push that is now completely out of sync. There is zero transparency. The status just sits there mocking me. Any advice on how to actually get a human to look at this? Should I reject the binary and resubmit to "bump" it, or is that just sending me to the back of the line? Feeling pretty hopeless here. Any insights would be hugely appreciated. Thanks
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Preventing Copycat and Impersonation Rejections
In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.
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3.2k
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Nov ’25
Tips from App Review
Here are some tips from App Review for a smooth review experience. We’ve split them into two categories: Before You Submit and After You Submit. We’ve also made an easy-to-follow Submission Guide you can save and reference at any point on your App Store journey. Before You Submit Tips Enable a complete review. Make sure you’ve provided demo accounts or implemented an account demonstration mode before you submit. We’ll need to review the entire app experience, both with and without an account. Provide up-to-date demo account login credentials in the App Review Information section on the app version page in App Store Connect. If your app has multiple account types (such as admin and general users), use the Notes field to provide additional demo account credentials for each account type. If your app requires an authentication code in addition to the login credentials, provide the code in advance in the Notes field. Otherwise, a call may be required to complete the review. Apps that handle sensitive user information, or operate in highly regulated industries, can implement demonstration modes that exhibit full features and functionality while using demonstration data. Use the Notes field in App Store Connect to provide information to App Review. The App Review Information section of App Store Connect includes a Notes field. Provide any information that could be relevant to your submission’s review: Submitting a new app? Tell us about your app's concept, business model, and if your app is designed to only operate in certain locations. Submitting an update? Tell us about what’s changed and where to locate significant new content or features. Connecting to hardware? Attach a video, not a screen recording, that shows both the hardware and the app running on a physical Apple device as they pair and interact. Test your app on physical devices before submitting for review. Use TestFlight to distribute your app for beta testing. App Review evaluates apps the way your users will use them: installed on real devices and connected to networks with real-world conditions. Make sure your pre-submission testing includes running the app on each device platform where it could be used. Users expect the app to function on all the devices where it’s available. TestFlight will help you do quality assurance and beta testing on real devices. Share your beta app with internal testers on your Apple Developer Program account or to external users via an email invite or public link. Configure In-App Purchases for review in the sandbox environment. App Review assesses In-App Purchases in the same sandbox environment Apple provides for testing them. The sandbox lets us use real product data and server-to-server transactions, without incurring any financial charges. Take these steps to prepare your In-App Purchases for review: Accept the Paid Applications Agreement in App Store Connect. Submit the In-App Purchases in App Store Connect that you’d like reviewed. Follow the steps in TN3186: Troubleshooting In-App Purchases availability in the sandbox if your app fails to display your In-App Purchases. Note: In-App Purchases don’t need prior approval from App Review to function in review. Join a Meet with Apple event if you need assistance before you submit for review. Request an App Review appointment through Meet with Apple to chat with an App Review expert about how to prepare for review, ask questions about specific guidelines, and discuss other topics related to the review process. Appointments are subject to availability during your local business hours on Tuesdays and Thursdays. After You Submit Tips Contact App Review if you need assistance with an ongoing submission. If your submission doesn’t pass review and you have questions, contact App Review directly by clicking Reply to App Review in App Store Connect. You’ll receive a reply from a review specialist who’s familiar with your app. You can also use the Reply to App Review message window to request a call with an Apple representative. Include your preferred time and language for the call and we’ll do our best to accommodate your requests. Use the Bug Fix Submissions process to quickly deliver bug fixes and resolve other issues on the next submission. If an update includes bug fixes and is rejected, you will be given the option to resolve the issues on your next submission, as long as there are no legal or safety concerns. App Review will let you know if your submission is eligible by including this note at the top of the rejection message: Bug Fix Submissions The issues we've identified below are eligible to be resolved on your next update. To accept this offer, simply reply to the rejection message in App Store Connect and let App Review know you’ll resolve the issues on the next submission. Share ideas with Apple about how to improve or clarify the App Review Guidelines by submitting guideline feedback. Just as the App Store is always changing and improving to keep up with the needs of customers, the App Review Guidelines may be revised to provide new and updated guidance. If you have ideas for improving or clarifying our requirements you can suggest guideline changes. If your submission was rejected but you believe it follows the App Review Guidelines, consider submitting an appeal to the App Review Board. If your submission didn’t pass review but you have reason to believe it follows the App Review Guidelines, you can submit an appeal to the App Review Board. You can also file an appeal if you think we misunderstood your app or the review was unfair. The App Review Board will contact you as soon as they complete their investigation.
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5.7k
Activity
Dec ’25
Support your app on compatible devices
Apple platforms make it easy to distribute your app to a variety of compatible devices, so it’s important to maximize your app experience on each platform you support. Here are some tips from App Review to help you understand how device compatibility impacts your app’s distribution — and how to make sure your apps shine on every platform they’re on. Understand device compatibility There are many ways an app built for one Apple device can run on other Apple devices: Apps designed for iPhone can run on iPad devices in compatibility mode if there are no dependencies on iPhone device capabilities. Compatible iPhone and iPad apps can run unmodified on Macs with Apple Silicon. Compatible iPhone and iPad apps can run unmodified on Apple Vision Pro. Xcode provides options to configure settings for apps on multiple platforms. You can specify which platforms your app’s target supports in the Supported Destination field. However, it’s important to note: People may still be able to run your app on a device even if you remove it or don't include it as a Supported Destination in Xcode. For example, as long as an app designed for iPhone doesn’t depend on a capability that’s only available on iPhone, it can be downloaded from the App Store onto iPad. Adding or removing iPad as a Supported Destination in Xcode won’t change that app’s availability on iPad. To view examples of cases where it's appropriate to restrict availability, see Restrict device distribution below. Follow compatibility best practices 1. Plan and test for compatibility modes so your app works on every device where it can be downloaded. Do: Use Xcode simulators to verify basic functionality across different device types. Leverage TestFlight with external testers who have access to a wide range of Apple devices. Don't: Don’t submit for review without testing your app’s behavior in compatibility modes. Don’t assume removing a supported destination in Xcode prevents distribution to that device type. 2. Build adaptive interfaces that work across device variations. Do: Build interfaces that respond to different screen sizes and orientations. Adapt features based on available hardware, providing alternatives for a consistent experience. Don't: Don’t design rigid interfaces that assume only one type of device or input method. Don’t let your app crash or become unusable when optional hardware is unavailable. Restrict device distribution Wherever possible, it’s best to make your app available on multiple platforms to increase its reach and provide people with a consistent experience across devices. But there are cases where it does makes sense to restrict an app’s availability. For example: iPhone apps that rely on iPhone-specific hardware won’t function as expected on iPad. Use the UIRequiredDeviceCapabilities key in the information property list file to specify hardware dependencies. Note: Apps should only use the UIRequiredDeviceCapabilities key for genuine hardware dependencies, not to indicate distribution preferences. Navigation- or camera-based apps are not well suited for visionOS. Learn more about managing availability of iPhone and iPad apps on Apple Vision Pro. Apps that rely heavily on touch inputs that can’t be replicated on a keyboard are not well suited for macOS. Learn more about restricting distribution to Apple Silicon devices. Learn more about how to configure multiplatform apps in Xcode. Support If you need more assistance, explore these support options: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review appointment through Meet with Apple. Appointments are available during local business hours on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board.
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2.2k
Activity
Feb ’26
Unusually long “Waiting for Review” times this week (App Store + TestFlight delays?)
Hi everyone, I’m currently experiencing unusually long review waiting times and wanted to ask if others see the same behavior this week. My situation: • App Store update has been in “Waiting for Review” significantly longer than usual • A newly submitted build also seems stuck • TestFlight processing is slower than I normally see • Expedited review request and contact attempts didn’t change the status so far What confuses me is that I still see other apps receiving updates, so I’m unsure whether this is a broader review delay or something submission-specific. I’m not trying to escalate anything — just looking to understand if this is currently affecting more developers. Would really appreciate hearing about your recent experiences. Thanks and good luck to everyone waiting 🙂
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1w
My App Rejected 4.3 Design: Spam
hii submitted app yesterday to review, This morning I was surprised that the application was rejected, Reason 4.3 Design: Spam.And I've introduced an application programmed by myself, and a unique design.This message I receivedGuideline 4.3 - DesignWe noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.what should I do ?
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1w
Upload new binary for In-App Purchase(s) review?
Hello,I got the following message the second time. I dont know what to do.My app is reviewed and live, but my in app purchases are rejected. I read the message and was wondering about that. This did not happend with my non subscription iaps. I submitted a new "fake" binary with new version and in app purchases again.My app is reviewed and live with new version. My purchases not. I got this message again.We have begun the review of your In-App Purchase(s) but aren't able to continue because your submitted In-App Purchase(s) indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted In-App Purchase(s) in the app to ensure your app, and its In-App Purchase(s), are in compliance with the App Store Review Guidelines.Specifically, you have submitted auto-renewing subscriptions for review.Please upload a new binary for review and resubmit your In-App Purchase(s) with the binary so that we can continue the review.What to do?
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21k
Activity
9h
Stuck in "Waiting for Review" for 11 Days - Missed Critical Launch Date
I am looking for some insight into current App Store review times. The Situation: I submitted my new app for its first review on February 3rd. It has been sitting in the "Waiting for Review" state for 11 days now and has not moved to "In Review." The Impact: We had a major launch event planned for today (Feb 14). We have marketing campaigns live and users waiting, but we have officially missed our launch window because the app is still sitting in the queue. My Questions: Is anyone else experiencing wait times this long (10+ days) just to enter the review stage? How much time does it typically take for a first-time submission to go live once it finally enters review? Is there any way to flag this delay if it has exceeded the standard 48-hour window? We are losing marketing budget every hour this is delayed. Any advice on how to get this moving would be appreciated. Thanks.
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368
Activity
Feb ’26
App Rejected due to third Party AI Service.
Hi All, We are facing App Rejection from Apple due to this - Guidelines 5.1.1(i) - Legal - Privacy - Data Collection and 5.1.2(i) - Legal - Privacy - Data Use Issue Description The app appears to share the user’s personal data with a third-party AI service but the app does not clearly explain what data is sent and identify who the data is sent to before sharing the data. Apps may only use, transmit, or share personal data after they meet all of the following requirements: Disclose what data will be sent Specify who the data is sent to Obtain the user’s permission before sending data Identify in the privacy policy what data the app collects, how it collects that data, all uses of that data, and confirm any third party the app shares data with provides the same or equal protection Next Steps If the app sends user data to a third-party AI service, revise the app to explain what data is sent and identify who the data is sent to before sharing personal data with a third-party AI service. If it does not already, the app’s privacy policy must also identify what data the app collects, how it collects that data, and all uses of that data, including if it is shared with a third-party AI service. If the app does not send user data to a third-party AI service or does not include a third-party AI service, reply to this rejection to confirm and add this information to the App Review Information section of App Store Connect. We have updated on privacy policy and ATT as well as Nutrition Labels and we have added a consent screen for explicitly taking the user consent for AI Services. However we are still seeing the rejection. Has some else faced a similar issue and what are the steps they followed for this.
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685
Activity
Feb ’26
Unusually Long "Waiting for Review" Times This Week - Anyone Else?
Hello everyone, I’m currently experiencing unusually long wait times for app reviews and wanted to check if others are seeing similar delays this week. Here is the current status of my submissions: App Store Update: Stuck in "Waiting for Review" much longer than the typical 24–48 hour window. New Version: A newly submitted version also seems to be stalled in the initial phase. TestFlight Processing: Even TestFlight builds are taking longer than usual to process. Expedited Review: I've attempted an expedited review request and direct communication, but the status remains unchanged so far. What’s confusing is that I see other apps in the same category receiving updates, so I’m unsure if this is a localized technical glitch or a broader delay affecting a specific group of developers. I’m not looking to escalate anything just yet; I’m simply trying to gauge if this is a widespread issue at the moment. I would greatly appreciate any insights into your recent experiences or if you've noticed similar patterns over the last few days. Thanks in advance, and good luck to everyone with pending submissions! 🙂
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2.2k
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1w
The App Review Process at Apple is unfair, inconsistent and problematic
I'm extremely frustrated with Apple's unfair app review process. To make a long story short, for every app I've ever submitted, Apple has made false accusations about problems with my apps. Some of their feedback has absolutely been legitimate and correct, which I appreciate, but I would say about 50% of all "feedback" I've ever received has turned out to be objectively wrong. In some cases, the App Review team's gaslighting has been so strong that I have had to submit screenshots of code as proof that their accusations were completely wrong, after which they have had to accept the app. In one instance, they have claimed that one of my apps would not be allowed on the App Store at all, and when I link to multiple other apps that works EXACTLY the same way, the App Review team love to point out that you are not allowed to compare yourself to other apps. To be clear, I'm an indie developer and I'm not even comparing myself to apps from large corporations or any popular apps at all (since it's well known they get the VIP treatment), all apps I have compared myself to are from small, unknown indie developers such as myself - so I'm only comparing myself to developers in the same category as me. Telling developers that they are not allowed to compare themselves to other developers is VERY ethically problematic, imagine doing that to minorities in real life. I'm a minority in multiple ways, and I'm very worried about the ethics and moral at the App Review team. When I ask why they reject my app, but approve many apps that were recently released that works EXACTLY the same way as my app, I either get no reply at all or they tell me that I can't compare myself to others. Submitting appeals to the App Review Board doesn't help either. To be completely transparent with you, it has been very hard and draining on my mental health to have this invisible wall consisting of gaslighting that the App Review team has set up for me. It just doesn't make sense... The app review process is unfair, inconsistent and problematic, and it should be a serious eyebrow-raiser when Apple's App Review team can't explain why some small indie developers get approved easily while others get rejected. Especially since it seems like the pattern is that those who get rejected are humans in various kinds of minorities, as evidences by some other threads on this topic.
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4.6k
Activity
Jan ’26
Missing a functional link to the Terms of Use (EULA)
I wanted to add subscription plan into my app for a new release. I have bottom sheet showing promotional text for this subscription like below They rejected my app because We were unable to find the following required information in your app's binary: – A functional link to the Terms of Use (EULA) – A functional link to the privacy policy So I added both links for terms and privacy policy in the promotional text. I use the standard Apple EULA for the link. And I still get rejected on the latest review because Specifically, We were unable to find the following required item(s) in your app's metadata: – A functional link to the Terms of Use (EULA) WHY? is it because I should put this link in my App Description page instead of the promotional text? Then why they didn't make noise about the link to privacy policy?
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9
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10k
Activity
Sep ’25
App Review Inefficiency
I am seriously taken aback by the efficiency of the App Review team. Jul 8, 2022 at 2:46 PM - We submitted our app on this date. Jul 9, 2022 at 10.47 AM - Our app was rejected due to 5.1.1 Legal - Data Collection and Storage. Jul 9, 2022 at 1.02 PM - I provided detailed information in relation to our business being in a highly regulated industry. Jul 13, 2022 at 8.22 AM - App Review Team replied stating that additional time is required to review. App Review status was changed to App In Review. Jul 13, 2022 at 8.36 AM - I received the same message that the issue previously identified requires our attention. Jul 13, 2022 at 1.42 PM - I replied again that information has been provided and it was confusing to have received another same App Rejection message. I contacted the App Review Team for assistance and was assured that my app will be reviewed. Jul 14, 2022 at 9.57 AM - App Review team replied that the team will continue the review and will notify if there are any further issues. 27 Jul, 2022 at 3.10 AM - App Review team replied with the same rejection message again "The issues we previously identified still need your attention..." 27 Jul, 2022 at 4.05 AM - I replied explaining that this is the 3rd time App Review team provided the same, non-helpful message and I have provided the information right from the start. 28 Jul, 2022 at 10.27 AM - App Review team replied with the same message intent explaining the policy and requested for additional information AGAIN. 28 Jul, 2022 at 10.40 AM - I replied with FRUSTRATION, providing my detail explanation and information once again (which was already provided on the Jul 9, 2022, 1.02 PM). This app has been withheld since Jul 8. Another app of ours was approved merely after 2 days of submission with the similar additional information provided in the submission notes. The App Review team has been very UNHELPFUL by replying templated messages. I am not sure the team reads through the trail of communications. Many time and money has been wasted when we had to go back to our legal advisors. I need proper avenues to get this push through. Is this a common poor attitude and service of the App Review team? Can someone from the App Review team shed some light on this?
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599
Activity
1d
Repeated 4.3 Design Spam Rejections Due to False Copyright Claim
I’m posting this here as a last resort as I’ve exhausted all options including numerous unsuccessful messages and appeals to the App Review Team and App Review Board. On April 1, 2022, a simple bug fix update was rejected and the app and account was under investigation. This had never happened to me before so I wasn’t sure what was going on. After a couple of days, the App Review Team concluded their investigation and rejected my app due to 4.3.0 spam design (“same features to other apps”). This took me surprise as my app was doing well and offered users unique features not found on other similar apps. These features were added due to request from my customers. I then realized this was most likely caused by a copyright claim my app received in March by another app developer that had a similar app on the App Store. The copyright claim was recently dropped by the complainant as their rights were not being infringed but it appears that my app and account have been flagged as a spammer. All because of a false copyright claim filed by the complainant. Now, I’ve gone back and fourth with the App Review Team and the App Review Board via email, phone, appeals without any success. They keep providing the same response of 4.3 design spam “same feature set as other apps”. I’ve provided them a video demo of the unique features, screenshots of the unique source code, and I’ve redesigned the app completely yet they keep rejecting. The sad part is the complainant who filed this false copyright claim ended up copying the features of my app recently and their app got approved yet my app keeps getting rejected since April 1, 2022. I’m certain my app and account has been flagged as a spammer account due to the false copyright claim. I’ve spent several thousands of dollars on research and development, time, effort, and thousands on Apple Ads and it appears the App Review Team and App Review Board has killed my app due to a false copyright claim which the complainant dropped themselves as they had no case. I’m requesting help from anyone as I’ve exhausted all options. Thank you
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3
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1
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2.9k
Activity
Apr ’25
Significantly Delayed App Review
Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.
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15
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10
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602
Activity
2w
Clarification on “anonymous chat” under Guideline 1.2
Hello, With the recent update to Guideline 1.2 stating apps used primarily for “anonymous chat” may be removed, could App Review clarify what “anonymous” means in this context? In our app, users interact using a chosen username and avatar. We don’t display legal names publicly, but each user has a persistent, verified account and all UGC is tied to that account so we can enforce bans. We also provide filtering, reporting, and blocking. Question: Do applications that provide chat functionality with pseudonymous users — meaning users do not display their real names — have the right to exist under this guideline, provided that accounts are persistent and enforceable? If anyone has recently passed review with a similar pseudonymous chat model, I’d appreciate any guidance on how you framed 1.2 compliance.
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3
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8
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272
Activity
Feb ’26
Long delays in App Review
I'm reaching out here in hopes of finding some guidance regarding our app submission, which has now been in "Waiting for Review" status for 16 days. We submitted our app on February 9, 2026. On February 20, with no movement in sight, I submitted an expedited review request. This was followed by an email to Apple Developer Support, and then a phone call yesterday, and another this morning. To date, we have received no direct response, no update, and no change in status, from the App Review team. To be fair, the Apple Support personnel have been great, very sympathetic, and did all that they could, but could only provide limited information. Although they did confirm that the Expedited Request had been approved (progress!). This delay is particularly impactful for us. This is not a standalone digital product — the app is directly and inseparably tied to a physical hardware installation that is happening as I write this. And another planned for tomorrow. The app serves as the essential companion tool for our hardware: without it, installers cannot commission the hardware, and end customers cannot configure, monitor, or manage their systems. The delay is having a direct and tangible effect on our ability to meet commitments to our customers. We planned our submission date with the review process in mind, so reaching 16 days with no visible progress is a position we did not anticipate being in. If anyone from the App Review team is able to look into this, we would be extremely grateful. And if any fellow developers have navigated a similar situation and found an effective path forward, we'd very much welcome your advice. Thank you for your time.
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3
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8
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555
Activity
Feb ’26
Any updates on the App Review situation?
I realize there are already several posts here about the unusually long review times for app submissions. There are some replies from Apple stating that they are looking into it or that specific issues have been resolved, but the problem persists and no one seems to understand what is actually happening or what can be done to improve the situation. I have been experiencing the same issue over the past six weeks. My app (submission ID: 75aed892-ee07-49e1-b62b-fdd54f1b04f8) was rejected because the reviewer stated that it needed “citations, such as links to resources.” I therefore added citations with functional links to online resources directly on the page where the claims were made, yet my app was rejected again with exactly the same copy-and-paste feedback. I then asked for clarification, but my question has remained unanswered for a week. There seems to be a fundamental problem in the App Store review process. For me, it has become a cumbersome issue, as the unexpectedly long response times are causing me to miss deadlines with my customers. We fix and resubmit our app within minutes, literally, but every time we have to wait weeks for the next reply from Apple. Should we pause submissions for a while and focus on other activities, and manage expectations with our customers accordingly? Or is this a temporary situation that is likely to improve soon? Any insights or tips would be much appreciated. Thank you.
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4
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3
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220
Activity
Feb ’26
Escalation to Apple Developer Leadership
Alright, so I'm gonna send an email out to Eddy, Matt and Susan. If anyone wants to be copied, paste your email address here. This is just beyond belief. It is unfortunate we have to let Apple leadership know this service is broken and most probably call out people (sadly). This sort of delay is severely severed my relationship with customers and users. I plan to send the email out over the week-end
Replies
4
Boosts
7
Views
337
Activity
3w
Apps stuck in “Waiting for Review” for over a month – never entering “In Review”
Hello, I’m experiencing a very unusual issue with App Store Connect and I’m wondering if anyone else has encountered something similar. For more than a month now, none of my app submissions are progressing past “Waiting for Review.” Normally my apps enter the “In Review” stage within a few days, but since early February this simply doesn’t happen. As a result: • I cannot release bug fixes • I cannot ship updates • I cannot publish new apps I have already tried: • withdrawing and resubmitting the app • submitting multiple updates • requesting an expedite review However, every submission just stays in Waiting for Review indefinitely. This seems to affect all apps in my developer account, not just a specific app. Has anyone experienced something like this recently? Could this be related to an account-level issue or something on Apple’s side? Any insight would be greatly appreciated. Thanks!
Replies
9
Boosts
3
Views
267
Activity
4d
My App stuck in "Waiting for Review" over week
Hello everyone, My app (ID: 6758039899) was submitted on Feb 17, 2026, and has been stuck in "Waiting for Review" status for over 8 days. I contacted Developer Support (case #20000108234172) and received confirmation that it's proceeding normally, but no update since. On average, Apple reviews 90 percent of apps within 24 hours. However, there might be cases that need more review time, but mine exceeds a week. Any recent experiences with long queues? Thanks!
Replies
6
Boosts
2
Views
367
Activity
Feb ’26
Waiting For Review - Ridiculous Wait Times
Hi all, We're looking for some level of explanation explaining the delay in review times since the New Year. I develop an Application that has been on the AppStore for almost a decade and this is a fully functional business. Historically, Apple were quite good with review times and feedback but since the New Year we're suffered massively trying to get important fixes out to our users. This has begun to negatively effect the bottom line of the business. On top of that, when we ARE lucky enough to get a review, Reviewers have started to make complaints about certain Info.plist declarations that we've had for the longest time with no issue, and they're only being raised as issues now. These rejections lead to further 4-5 day wait times for a review and our customers are on our backs daily looking for answers of why we can't deploy these fixes. Is this the new reality at Apple? What is the reasoning for these delays? Influx of new apps? Cuts to your review department? Change in how Applications reviews are prioritised? Not even Expedited Reviews are helping as they should. Please provide us with an explanation of what's going on here because our customers are furious. Kind regards, K
Replies
1
Boosts
3
Views
177
Activity
3w
App Store Rejection Due to Syrian Sanctions Despite OFAC Update (July 2025) – Need Clarification
Hello Apple Team, We're reaching out as part of a wider group of developers and businesses who have seen repeated App Store rejections under Guideline 5.0 - Legal, specifically related to U.S. sanctions on Syria. However, as of July 1, 2025, the U.S. Department of the Treasury (OFAC) has officially lifted those sanctions for commercial activities. This is clearly stated in the latest OFAC FAQ. Also visiting the link that we get from apple reviewers https://www.treasury.gov/resource-center/sanctions/Programs/pages/syria.aspx is not any more there and dose not include Syria at all. Despite this, rejections continue for those apps :( . Question: Has the App Review system been updated to reflect the July 1 OFAC decision? If not, is there a timeline for when Apple will begin processing these changes in the review flow? Our community is trying hard to work and build apps for middle east zones and Syria is part, this rejections brin heavy burdens on our community and makes unable to bring great apps for those markets. Thank you for your support.
Replies
1
Boosts
6
Views
449
Activity
Jul ’25
endless waiting for review
Hey everyone, I need to vent and also ask for some advice because I’m starting to lose my mind here. I submitted a new build for my app 10 days ago, and it has been stuck in "Waiting for Review" ever since. Not "In Review," just waiting in the queue. The App ID is 6759559007 I get that Apple has millions of apps to sift through, but come on. The App Store is a core part of the iPhone experience, and having a review team that moves this slowly feels like a bottleneck that shouldn't exist in 2026. It’s especially frustrating because: There are no rejection messages, so I know it’s not a guideline issue. I have a planned marketing push that is now completely out of sync. There is zero transparency. The status just sits there mocking me. Any advice on how to actually get a human to look at this? Should I reject the binary and resubmit to "bump" it, or is that just sending me to the back of the line? Feeling pretty hopeless here. Any insights would be hugely appreciated. Thanks
Replies
4
Boosts
1
Views
153
Activity
3w