App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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Can we change the app-store id of an app after it has been transferred to other orgnization?
I published an app with the app ID id83928992 under an X organization account. Recently, I transferred this app to a Y organization account, resulting in a new app ID id57838939339. The app uses a static URL for updates. Due to the change in the app ID, the update mechanism is no longer working for users who have the app with the old ID. The bundle ID of the app remains unchanged. Question: Can the app ID be reverted to the original ID (id83928992) after transferring the app to a new account? If not, what are the recommended steps to ensure that existing users with the old app ID can continue to receive updates seamlessly?
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Transporter error - connecting to obsolete developer account
Hi All, I have been trying to upload an update to mu IOS app using Transporter. It has always worked fine in the past and I have made no changes. Three years ago I moved from the Netherlands to the UK. I was required to open a new developer account for my UK business. I did so, and also created another personal Apple ID for the UK. Everything has been working fine. I bought my current Mac since moving to the UK and never used the old credentials on it. I updated my IOS app, I only have one, and signed in to Transporter. The old Netherlands business name comes up on the header. I try to validate the app and get a message that the project name does not exist. Somehow Transporter is logging me in to my old developer account, dormant for over two years, and trying to upload my archive to it. Nothing I have tried will stop it from doing so. I tried on another Mac, with a clean install, with the same result. All my certificates are up to date. Any advice would be appreciated. Thanks in advance, Rob
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Uploading an Archive to App Store Connect with XCode 16 Beta 3 and visionOS SDK 2 beta 3.
Hello, I am trying to upload a build using XCode 16 beta 3 and visionOS 2 SDK beta 3, which are the latest available betas. But the build isn't accepted by App Store Connect. This message is shown: Unsupported SDK or Xcode version. Your app was built with an SDK or version of Xcode that isn’t supported. Although you can use beta versions of SDKs and Xcode to build and upload apps to App Store Connect, you need to use the latest Release Candidates (RC) for SDKs and Xcode to submit the app. For details on currently supported SDKs and versions of Xcode, visit: https://developer.apple.com/news/releases. What can I do to upload to App Store just for Test Flight Internal Only build? Do I need to downgrade to a non-beta XCode and use non-beta visionOS SDK?
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Asset validation failed due to unsupported Xcode or SDK type
Hi! First timer here. I am having trouble uploading to App Store Connect. I uploaded an earlier version a ~week ago, but am now getting an error saying that the asset validation failed because of an unsupported version of Xcode or SDK. Not sure how to proceed or what specifically is causing the error. I speculated it was the Spotify iOS SDK, but have every time I got into Project > Package Dependencies > "—" button for the Spotify SDK, Xcode crashes. System: MacOS Sequoia Beta 2 Xcode: 16 Beta 3 (All fully up to date)
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Unable to Add New App in App Store Connect: Generic Error Message
I'm encountering an issue while attempting to add a new app in App Store Connect. Despite using an unused app name and selecting the correct bundle ID, I'm unable to proceed. The process fails with a generic error message that provides no specific details about the problem. The error message, originally in Korean, translates to: "An error has occurred. Please try again later." I've attempted the following troubleshooting steps: Waited for 2 days and tried again Logged out and logged back in Used different web browsers (Chrome, Safari) Tried adding the new app on different devices (MacBook, Mac Studio) None of these attempts have resolved the issue. Can anyone provide insight into what might be causing this problem and how I can resolve it? Has anyone encountered a similar issue recently? I've attached a screenshot of the error message for reference. Thank you in advance for any help or suggestions.
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Payment not received
Hello, The due date for my IAP App Store Connect Developer payment was June 6, 2024. In Payments & Financial Reports, the status shows as "Paid," but I haven't received the payment in my bank account. I didn't make any changes. Later, I received a message saying, "Your payment was returned by your bank. Your bank indicated: Beneficiary Bank: Unable to apply." However, after speaking with my bank, they confirmed that no such return was made by them and that the payment never reached them. Consequently, the payment scheduled for July 4, 2024, also shows as "Paid" but hasn't been credited to my bank account. Has anyone else experienced this issue and found a solution?
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Limited Distribution to Discoverable (few months later)
Hello, I have an app that will be available to the parents of children in schools for a specific region. Schools will gradually activate the service, so we would like to send a link to the parents to download the app (limited distribution). Eventually, the majority of schools will have made the transition and I would like to know if it would be possible to make it public (discoverable)? I know it is possible one way, but it is possible the other way? Also, will Apple accept this limited distribution you think or they will think it is kind of a "pre-release"?
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Unable to update primary language
Hi, I am trying to update the primary language for my app, however when I save, I am getting 29 repeat messages with the following error message: 'Primary Locale couldn’t be saved because you must first provide all the required screenshots for each version in this language.' and also get this message: 'Primary Language couldn't be saved because another field is invalid.' The language that I want to make primary was already added in a previous version of the app. I have also tried removing and re-adding all images, but have the same error messages. Any help would be great. Thanks
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