I have an MDM supervised device with an installed managed app, that activates a content-filter solution to filter traffic system-wide. Is it possible in any way for the user to install a third party content-filter app that would somehow overtake the control of content filtering from my app? I'm asking this because I've tested such a case with my another test content-filter solution and it takes control over content filtering from my content-filter – I think this is possible only because my device is in developer mode, but I'm not entirely sure, and I need a confirmation that it would not be possible to happen in an end used environment.
Device Management
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Is there a way to restrict an end user from potentially editing a supervised device through Apple Configurator? It seems that Apple Configurator allows to make undesirable changes to a supervised device, like removing profiles, which would in turn be detrimental to the intended experience on the device, if a user would actually be able to perform such changes.
Topic:
Business & Education
SubTopic:
Device Management
Is there or will there be an update to the depsim and vppsim simulator tools? The current version is significantly out-of-date in terms of features and fails to start due to the developer not being verified (ironically).
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Apple Business Manager
Device Management
It would often be useful to deactivate horizontal scrolling, especially for number sheets.
So I have customized these 2 files.
But no success. Nothing happens. Scrolling is still possible in both directions. Vertically and horizontally.
Does anyone have an ingenious idea?
Topic:
Business & Education
SubTopic:
Device Management
Managed iOS/iPad devices are struck with no network under below conditions
Enrolling a Supervised iOS device
Send InstallProfile command with AppLock payload (https://developer.apple.com/documentation/devicemanagement/applock)
Now when the above managed device loses network connection with MDM server due to unknown network issues - the device is out of contact with MDM server and device is locked.
Since such AppLock payload installed devices are placed in remote locations, it becomes difficult for Admins to recover such devices with no network connectivity. The devices have to be brought in from remote location and recover them.
Under such conditions, it would be better to allow the end user to change the Network configuration manually to reconnect the device with MDM server.
This option can also be allowed only when the device can’t ping MDM server.
My institution uses Blackboard and iPads to conduct assessments, and I’m trying to find some proctoring tools. Students conduct the assessments directly on Blackboard using either Safari or Chrome.
I know that Apple has a function that does EXACTLY what I’m looking for, but from what I understand, this function has to be made available by Safari or Chrome:
https://developer.apple.com/documentation/automaticassessmentconfiguration
I don’t know whether either of these two browsers have this function enabled, and whether it can be switched on and off for custom-made Blackboard assessments. Is this a possibility? Are there other options?
I know Blackboard offers built-in and third-party proctoring, but contacting them is difficult, and my company does not give me the appropriate authority to speak directly with Blackboard. So, I’m not able to find out about the feasibility, costs, etc. of this option.
Any help would be greatly appreciated.
Topic:
Business & Education
SubTopic:
Device Management
What is the proper payload for the FDEFileVault?
Do I need to provide a user password in the payload to proceed with turning on the FileVault? Isn't that a privacy issue?
Why UserEntersMissingInfo does not work for me?
How to properly turn off FileVault - every try failed?
Below I attach tested payloads and results.
Test 1:
Enable: "On"
Result 1:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 2:
Enable: "On"
Username: "username on a device"
Result 2:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 3:
Enable: "On"
Username: "username on a device"
Password: "password of the user"
Result 3:
Success: FileVault turned On
Test 4:
After previously turning On FileVault successfully after restarting a machine.
Enable: "Off"
Result 4:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 5:
Enable: "On"
UserEntersMissingInfo: True
Result 5:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 6:
Enable: "On"
Username: "username on a device"
UserEntersMissingInfo: True
Result 6:
Error
ErrorCode: -319
LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed.
Test 7:
This is example payload from: https://developer.apple.com/documentation/devicemanagement/fdefilevault#Profile-Example
Defer: True
Enable: "On"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: False
Result 7:
Success: FileVault turned On
Test 8:
Same as test 4, but after turning on like test 7.
Test 9:
Defer: True
Enable: "Off"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: False
Result 9:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 10:
Defer: True
Enable: "Off"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: True
Result 10:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 11:
Defer: True
Enable: "Off"
ShowRecoveryKey: True
UseKeychain: False
UseRecoveryKey: True
UserEntersMissingInfo: True
DeferForceAtUserLoginMaxBypassAttempts: 0
Result 11:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Test 12:
UserEntersMissingInfo: True
Enable: "Off"
Username: "username on a device"
Result 12:
Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
macOS
Business and Enterprise
Device Management
I have a simple organization-info declaration that contains the following:
"Identifier": "com.example.declaration.org-info",
"Payload": {
"Email": "info@example.com",
"Name": "Example Organization Info",
"URL": "http://example.com"
},
"ServerToken": "c23b40ca47b11420",
"Type": "com.apple.management.organization-info"
}
And an activation that includes the org-info declaration:
"Identifier": "com.example.activation.org-info",
"Payload": {
"StandardConfigurations": [
"com.example.declaration.org-info"
]
},
"ServerToken": "5f6c37a6a0c44e35",
"Type": "com.apple.activation.simple"
}
When I check the status of the declaration, I see the following error:
"StatusItems": {
"management": {
"declarations": {
"activations": [
{
"reasons": [
{
"details": {
"Identifier": "com.example.activation.org-info",
"ServerToken": "5f6c37a6a0c44e35",
"ConfigurationIdentifiers": "com.example.declaration.org-info"
},
"description": "Activation (com.example.activation.org-info:5f6c37a6a0c44e35) is missing configurations.",
"code": "Error.MissingConfigurations"
}
],
"active": false,
"identifier": "com.example.activation.org-info",
"valid": "valid",
"server-token": "5f6c37a6a0c44e35"
}
],
"configurations": [],
"assets": [],
"management": [
{
"active": false,
"identifier": "com.example.declaration.org-info",
"valid": "valid",
"server-token": "542fded47e432de3"
}
]
}
}
},
"Errors": []
}
I'm not seeing the error in either the activation or the declaration that might throw this error. Does anyone have any insight?
Topic:
Business & Education
SubTopic:
Device Management
I'm looking at the Apple official document below and getting the app's information.
https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy
However, I couldn't get the custom app's information for a few days ago. The result item is empty.
This is a URL that is normally viewed.
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089
This is the URL that gives an empty response to the result.
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142
In ABM/ASM, the number of applications used and the number of available applications are all viewed normally.
Is there anything else I can check?
Please reply.
Thank you.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
App Store
Device Management
I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.
Topic:
Business & Education
SubTopic:
Device Management
I have an issue with my MDM setup. The Push notification that installs and updates configuration profile in the device is no longer working. It was working
before Apple developer account got expired
we renewed our apple developer account and then retried and we got the device enrollment working just fine. Now when we are updating configuration profile and MDM server is supposed to notify the device using push notification, this is the part where its not working.
Are the certs faulty now since the account was expired?
Would just renewal of the Push cert work?
Will I have to setup the certs all over again?
Any help is appreciated. Thanks in advance.
Hi,team:
I need to distribute an mdm configuration file containing the "ServiceManagementManagedLoginItems" service to a large number of company-supervised computers, where com.apple.servicemanagement only supports macOS 13.0+. However, I cannot effectively distinguish whether the device system where the mdm configuration file needs to be installed is greater than 13. Can I directly install the mdm configuration file on all devices? Will installing the mdm configuration file on devices less than 13 have any impact on the system or other configuration items in mdm? The description link of ServiceManagementManagedLoginItems is: https://developer.apple.com/documentation/devicemanagement/servicemanagementmanagedloginitems
Hi.
I am writing a little MDM application.
Despite the basic task (add a password for 'remove profile' button in settings), it seems I am stuck with a problem:
When I try to enroll my device with enrollment.mobileconfig file, Apple Configurator app, I receive an error
The profile “Enrollment Profile” could not be installed because it is invalid.
Make sure the profile is valid and try installing it again.
The original architecture of my .mobileconfig contains of two payloads (com.apple.security.scep , com.apple.mdm), and it works correctly. However, when I try to add a third payload of com.apple.profileRemovalPassword , I receive the error stated above.
From logs collected on iPhone, here's what was found :
Failed to parse profile data. Error: NSError:
Desc : The profile “Enrollment Profile” is invalid.
Sugg : A profile containing an MDM payload must be removable.
US Desc: The profile “Enrollment Profile” is invalid.
US Sugg: A profile containing an MDM payload must be removable.
Domain : MCProfileErrorDomain
Code : 1000
Type : MCFatalError
Params : (
"Enrollment Profile"
)
...Underlying error:
NSError:
Desc : A profile containing an MDM payload must be removable.
US Desc: A profile containing an MDM payload must be removable.
Domain : MCProfileErrorDomain
Code : 1000
Type : MCFatalError
Extra info:
{
isPrimary = 1;
}
My main dictionary contains
HasRemovalPasscode
Also, I have tried playing around with
PayloadRemovalDisallowed
setting it to true and false, however, I keep getting the same error message.
There is also a second error produced:
Profile MCConfigurationProfile, version 1:
Display Name: “Enrollment Profile”
Description : “***”
Identifier : ***
UUID : ***
Organization: ***
Is Stub : No
Locked : Yes
Removal passcode present
Encrypted : No
Trusted : 0
Signed : No
Device Type : 0
Payloads:
Payload MCSCEPPayload, version 1
Description : “***”
Identifier : ***
UUID : ***
Type : com.apple.security.scep
Display name: ***
Organization: ***
Payload MCMDMPayload, version 1
Description : “***”
Identifier : ***
UUID : ***
Type : com.apple.mdm
Organization: ***
Payload MCRemovalPasswordPayload, version 1
Identifier : com.examp Can't parse profile: <decode: missing data>
The code for com.apple.profileRemovalPassword is taken from apple documentation (https://developer.apple.com/documentation/devicemanagement/profileremovalpassword)
I have also tried the automatic way - creating it from Apple Configurator, so it is correct in terms of syntax 100%.
Several important notes:
Creating a fresh new profile with just password removal protection single payload allows to perform a download of the profile
If I comment out the whole com.apple.mdm payload block, I will be able to download this profile on iPhone also
The com.apple.mdm block is also valid by itself, and works correctly
I have tried implementing other types of "dummy" payloads - for example com.apple.dock
<dict>
<key>PayloadType</key>
<string>com.apple.dock</string>
<key>PayloadVersion</key>
<integer>1</integer>
<key>PayloadIdentifier</key>
<string>com.example.test.dock</string>
<key>PayloadUUID</key>
<string>22222222-3333-4444-5555-666666666666</string>
<key>PersistentApps</key>
<array/>
</dict>
And everything worked out fine.
So my hypothetical conclusion out of these four notes might be in some type of interconnection between mdm and profileRemovalPassword, which isn't really listed anywhere? Or am I missing something ? Thank you in advance.
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks.
I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
iPadOS
Business and Enterprise
私は現在Intuneを使ったAppleIntelligenceの機能制限方法を調査しております。
AppleIntelligenceの機能のうち、以下5点を制御したく、その方法について教えてほしいです。
・作文ツール
・Gen文字
・写真(クリーンアップ機能等)
・さまたげ低減モード(通知の要約・優先順位機能含む)
・ChatGPTのサインイン(同期)・使用
今回ここに聞いた経緯としては、Microsoft社に本調査の確認をとったところ、
「制御後のデバイスの動作についてはAppleのペイロードを使用した制限のため、Appleに確認をとってほしい」
と伝えられたからです。
以下サイトではIntuneのAppleIntelligence機能の制御項目(MDM)が17項目ありますが、
ところどころ実動作について文章では理解ができない部分がありました。
・https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-intune-support-for-apple-intelligence/4254037
AppleDeveloperサポートにも確認をとりましたが、以下サイトを紹介のみで、
特に追加の情報はありませんでした。
・https://developer.apple.com/documentation/devicemanagement/restrictions
上記5機能を制限するためにはどの制限項目を使用すればよいでしょうか。
Topic:
Business & Education
SubTopic:
Device Management
I want to side load a .ipa file from a Mac to iPhone connected to Mac via USB. I don't want to use ABM or enterprise account. Also these can be any number of unknown devices. Is there any way to set this up automatically?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Developer Tools
Xcode
Command Line Tools
We are currently working on a SCEP server implementation that operates in FIPS-approved mode. In this mode, RSA PKCS#1 v1.5 encryption is disallowed due to compliance requirements, and only FIPS-approved padding schemes such as RSA-OAEP are permitted.
However, we have observed that the SCEP client functionality on Apple devices currently does not support RSA-OAEP for CMS EnvelopedData decryption. This creates a challenge for us in ensuring FIPS compliance while maintaining compatibility with Apple devices during certificate enrollment through SCEP.
We would appreciate your guidance on the following:
Are there any alternative FIPS-approved encryption algorithms or configurations supported by Apple devices for SCEP CMS EnvelopedData decryption?
Is there any plan or timeline for future support of RSA-OAEP on Apple platforms for this use case?
Feedback raised along with sysdiagnose logs as well : FB17655410
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error:
default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError}
default 13:54:07.229120+1000 Setup Service completed
default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\
Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
iPad
Apple Business Manager
Device Management
We are going to replace our iPhone SE to iPhone 16e.
The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE
Both phones run on the same iOS version (18.5)
Has anyone else experienced the same issue?
I initially thought the iPhone 16e was the successor to the iPhone SE
Topic:
Business & Education
SubTopic:
Device Management
This is in reference to the feedback ticket
: https://feedbackassistant.apple.com/draft/57929340, we would like to know if there are any test enterprise websites that Apple can suggest to test passkeys declaration.