This is in reference to the feedback ticket
: https://feedbackassistant.apple.com/draft/57929340, we would like to know if there are any test enterprise websites that Apple can suggest to test passkeys declaration.
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how can i generate MDM Push Certificate for my own MDM server. Please guide me on that.
We install two in-house apps.
The first app is installed using the standard in-house method, while the second app is installed via MDM commands.
Both apps share the same Team ID and use Keychain sharing to exchange data.
However, when the MDM profile is deleted and the second app is removed, the first app intermittently encounters issues and does not function properly.
However, when the MDM mobileconfig is reinstalled and the second app is installed again, the first app that was not functioning starts working properly.
We have thoroughly reviewed the logs but have not been able to find a solution.
Your assistance would be greatly appreciated.
We have extracted and attached the device logs that were generated during the error occurrence.
log.log
Hello all,
We have built our own MDM solution as we plan to support quite a few devices running iOS.
Manual activation is running fine and devices are checking in.
We have setup ABM with Device management service setup and linked to our MDM. We have added reseller via Apple customer number and purchased devices are showing in ABM. We have setup default management service assignment as well.
When we are setting up a device it gives an error:
Remote Management
The configuration for your iPhone could not be downloaded from .
cancelled
Error in the device log is as follows:
Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> cannot accept the authentication method NSURLAuthenticationMethodClientCertificate
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> auth completion disp=2 cred=0x0
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> summary for task failure {transaction_duration_ms=285, response_status=-1, connection=7, reused=1, reused_after_ms=0, request_start_ms=0, request_duration_ms=0, response_start_ms=0, response_duration_ms=0, request_bytes=0, request_throughput_kbps=0, response_bytes=0, response_throughput_kbps=0, cache_hit=false}
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: TLS Client Certificates encountered error 1:89
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> finished with error [-999] Error Domain=NSURLErrorDomain Code=-999 UserInfo={NSErrorFailingURLStringKey=, NSErrorFailingURLKey=, _NSURLErrorRelatedURLSessionTaskErrorKey=, _NSURLErrorFailingURLSessionTaskErrorKey=, NSLocalizedDescription=}
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: encountered error(1:89)
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: cleaning up
Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: summary for unused connection {protocol="http/1.1", domain_lookup_duration_ms=0, connect_duration_ms=0, secure_connection_duration_ms=0, private_relay=false, idle_duration_ms=0}
Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> failed to communicate with the MDM server. Error: NSURLError:Desc : cancelled
Domain : NSURLErrorDomain
Code : -999
Extra info:
{
NSErrorFailingURLKey = "https://mdm.domainname/enroll";
NSErrorFailingURLStringKey = "https://mdm.domainname/enroll";
"_NSURLErrorFailingURLSessionTaskErrorKey" = "LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>";
"_NSURLErrorRelatedURLSessionTaskErrorKey" = (
"LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>"
);
}
I am a developer distributing an enterprise app.
Recently, some users have intermittently encountered an error message on iOS 18.5 stating:
"Unable to install this app because its integrity could not be verified."
While the issue could not be reproduced on iPhone 15 / iOS 18.5, we have received reports that it does occur on the following devices:
iPhone 14 / iOS 18.5,
iPhone 14 Pro / iOS 18.5,
iPhone 14 Plus / iOS 18.5,
iPhone 16 Pro Max / iOS 18.5,
Are there any known issues or recommended solutions regarding this behavior?
Thank you in advance for your assistance.
Topic:
Business & Education
SubTopic:
General
can you make a profit with the seed program
Topic:
Business & Education
SubTopic:
General
This test setup is Jamf Pro as the MDM with Entra as the IdP. PSSO is working on Sequoia devices.
Prior to Tahoe, PSSO required the following three items: An existing local account, the delivery of Company Portal, and a profile containing PSSO payload.
Based on the Tahoe announcement, it looks like PSSO is now available during Setup Assistant, removing the requirement of first creating a local account. I assume this means that the requirements now as easy as deploying Company Portal and the PSSO profile during the Pre-Stage policy.
I attempted this on the macOS 26 beta 1 and during Setup Assistant, with the PSSO profile delivered, Setup Assistant prompts me to login to my IdP. However, pressing Continue will result in a failure, notifying me that the application required is not available. The continue button is now inactive but a "try again" button is available. This results in the loop of trying and then failing, stating that the required application is not available. I eventually must quit Setup Assistant which exits it and drops me at the login window. The only account that is visible is the management account. A trip into DFU and an IPSW restore then follows.
Am I trying this too soon? Is PSSO at Setup Assistant not yet fully supported? Is there another requirement other than delivering Company App in the prestige alongside the profile?
I've enabled the beta channel in MAU but there is no newer Company Portal being offered.
Any guidance here would be appreciated as this is the PSSO announcement I've been waiting for since the deprecation of Apple Enterprise Connect.
Topic:
Business & Education
SubTopic:
Device Management
We are going to replace our iPhone SE to iPhone 16e.
The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE
Both phones run on the same iOS version (18.5)
Has anyone else experienced the same issue?
I initially thought the iPhone 16e was the successor to the iPhone SE
Topic:
Business & Education
SubTopic:
Device Management
I'm the IT Admin in my company. We use Microsoft Intune, which is a Mobile Device Management tool, to manage our devices and apps. I created an app protection policy, restricting the data can only be shared between the allowed apps. For example, if our user want to copy the content in Outlook for iOS to WeChat or personal memo, the action will be blocked.
However, may be it's too strict, here is the scenario that we need to hadle: A user selected the content in the Outlook for iOS mail, and wanted to use the "translate" function to do translation. Before the app protection policy was deployed, he can do the translation successfully. And now, it's blocked.
Therefore, we need to find a way to exempt the app "Translate" so that users can do the translation successfully. We put the value "com.apple.Translate"(this is a package ID listed in the official document of Apple) to the exemption, but it's not working.
May I know what is the correct "value" for the iOS native Translate APP? I need to put this value to our app protection policy to exempt Translate app.
Thank you so much.
Hello everyone,
I recently changed the phone number associated with my Apple ID (about 4 days ago), but I’m still receiving the two-factor authentication verification codes on my old number instead of the new one.
Has anyone experienced this? Is there a delay on Apple’s side, or is there something else I need to do to complete the update?
Can I upload custom app onto the ABM? if yes then how can we install it into the user's devices?
Topic:
Business & Education
SubTopic:
General
I have created a jwt token with headers
{
'typ': 'JWT',
'alg': 'RS256'
}
and claim as :
{
'iss': dep server UUID from Accounts call,
'iat': epoc time in seconds,
'jti': random uuid,
'service_type': 'com.apple.maid'
}
And signed the token with private key created during DEP MDM server creation. On the device I see Verification error when tried to login with Managed Apple account. In ABM, Access management setting was set to Managed Devices /Supervised only. Any help would be appreciated.
Topic:
Business & Education
SubTopic:
Device Management
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error:
default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError}
default 13:54:07.229120+1000 Setup Service completed
default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\
Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
iPad
Apple Business Manager
Device Management
I'm working on the companion iOS app for my purpose-built MDM system. when I use the following in a .swift file:
import DeviceManagement
I get the build issue:
No such module 'DeviceManagement'
When I attempt to add the framework in the Frameworks, Libraries, and Embedded Content settings, DeviceManagement doesn't even show up in the available frameworks.
Alll the documentation I can find suggests that is the correct framework to import, but I'm new to this and not sure if I'm just missing something.
Some AI help is suggesting that the culprit might be v16.x of Xcode, but I don't know enough to prove that correct or not.
Any ideas on why Xcode believes there is no such module? Is there documentation that might help me learn how to make that framework available for my project?
We have couple of devices that are registered into Platform SSO, and we have been noticing an issue when the user tried to login.
After the users enters the password and hit the return key nothing happens, they need to hit the return key probably 10-15 times in order for the login to happen, the password entered is the correct one and it's just that hitting the return key doesn't invoke the login.
On checking the log of the device one unusual thing that we noticed as compared to a different device where the login is working in a single go is that the AppSSOAgent or AppSSODaemon process were not getting invoked
In Device management profile,
VPN.VPN.OnDemandRulesElement
Action->Disconnect
Example payload:
OnDemandEnabled1OnDemandRules
ActionDisconnectInterfaceMatchCellular
When install my vpn payload with above configuration, I was unable to connect vpn manually when i try with wifi interface
Based on the doc, VPN should tear down when i connect with specific type interface(here cellular) i was unable to connec the vpn when i'm in cellular network good but when i connect to wifi still the same is happening. Is this a bug? tried in ios 18
Topic:
Business & Education
SubTopic:
Device Management
Hello,
I've noticed some unexpected behavior when updating a user's FileVault password.
The set up:
All actions are performed in virtualized macOS 14 and 15.5 guests on a 15.5 Apple Silicon host.
FileVault is enabled.
sjsp is a standard user with a Secure Token.
The Mac is bound to AD, and the domain is reachable.
Reproduction:
systemctl -secureTokenStatus sjsp shows it's ENABLED.
fdesetup remove -user sjsp
fdesetup add -usertoadd sjsp
systemctl -secureTokenStatus sjsp shows it's DISABLED.
Surprisingly, sjsp is still able to unlock FileVault.
Looking at unified logs for opendirectoryd and fdesetup, I see that a password change is being attempted in response to fdesetup add, which is unexpected.
default 13:34:41.320883+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784)
info 13:34:41.321317+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784
info 13:34:41.321331+0100 opendirectoryd <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is not a SecureToken user: no unlock record
default 13:34:41.321341+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): user <private> SecureToken, only new password provided, credential <private>
default 13:34:41.321454+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) with no existing unlock record
info 13:34:41.321857+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784
default 13:34:41.321873+0100 opendirectoryd Record <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is eligible for SecureToken
default 13:34:41.322637+0100 fdesetup DMAPFS cryptoUserForMacOSUserForVolume DMErr=-69594 retErr=-69594 outAPFSCryptoUser=(null)
default 13:34:41.322699+0100 opendirectoryd While changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): Not adding SecureToken; other unlock records exist, but no existing unlock record provided
If I disconnect the network and follow the reproduction steps then the Secure Token is retained. Reconnecting and waiting a while doesn't cause the Secure Token to be lost. There are no log entries about attempting to change the password.
Any help or explanation would be appreciated, thanks in advance.
Is there a way to check if DDM(Declarative Device Management) is enabled on a device?
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks.
I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
iPadOS
Business and Enterprise
I am having an issue with duplicated SCEP client certificates on an iOS device.
We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate.
We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app.
We have found no way to remove these duplicated certificates other than factory reset the devices.
This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
Topic:
Business & Education
SubTopic:
Device Management