Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Enrollment problems
I am trying to register for the Apple Developer Program, click “Enrollment,” select “Individual,” and get the following error: “Your enrollment in the Apple Developer Program could not be completed at this time.” How can I fix this? What could be the problem?
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156
Oct ’25
Developer account registration from Kenya
Hello All I have been trying to enroll on the developer program on behalf of my organization however the enrollement order goes through and we never get a response back. I have tried it on a macbook and iphone 16. Are developer services un allowed for Kenyans or what is going on? As for Customer support, four emails sent to their team with zero response.
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94
Jun ’25
Failed to create Apple Pay session: 400 Bad Request
We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.
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254
Jul ’25
Unable to Contact Support While My Apple Developer Enrollment Is Under Review.
I am trying to enroll my company in the Apple Developer Program. My enrollment status shows as “Under Review,” and I received instructions to contact Apple to continue enrollment. However, when I attempt to submit a support request, I got: "This email address isn’t valid. To update your email address." I can't submit Contact Apple Developer Support Online ticket, I got "This email address isn’t valid. To update your email address.". And I cannot change my email. Even tho, my email is correct and used for Apple Business Account. I try calling Contact Apple Support - Apple Support, but they can't help me, They are only technical support for devices. Email is used for Apple Business Account only. How can I continue enrollment?
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254
Oct ’25
Developer Account Payment Made, But No Activation Email After 3 Weeks
Hello, I created an Apple Developer account and paid the €79 membership fee. It has now been three weeks, and I still haven’t received any email confirming the activation or approval of my account. Apple mentioned that I would receive a response within 48 hours, but I have only received two emails related to the payment invoice. There has been no update regarding the status or activation of my developer account. Can someone help me understand what might be causing the delay, or how I can get in touch with the right support team to resolve this? Thank you.
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77
Jul ’25
No response about apple developer program after payment
I'm based in Belarus and have been trying to reach Apple Support for over a week with no response. I paid for the Apple Developer Program about a week and a half ago—the payment was processed, but I haven't seen any results or confirmation. They asked me to submit ID documents, so I sent a photo of my passport. Since then, I haven’t received any updates. I’m not sure how to get through to support to either confirm the status of my purchase or issue a refund. Thanks for your attention.
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74
Nov ’25
Enrollment not successful - no reply from German dev Team
We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered. We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now. I tried to write several times to germandev@ team, but we don't get any reply for weeks. Who else can help us? Some phone number? Thanks
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96
Aug ’25
Stuck in Notarization Queue for 6 days
Hi all, I hope you are doing well. Just wanted to reach out to see if anyone could help me with my macOS app which has been stuck in the notarization queue for 6 days so far. I had two other apps that were approved pretty much instantly but this one is the biggest and most complex by far. createdDate: 2026-01-06T17:42:21.396Z id: bc5d110c-42e8-4654-a14f-95be9249ddd4 name: S1_notarize.zip status: In Progress createdDate: 2026-01-06T23:51:30.914Z id: 4587bced-fefc-4d79-bc07-cdb1655b2304 name: S1_notarize.zip status: In Progress -------------------------------------------------- createdDate: 2026-01-06T20:38:44.636Z id: 4df21b51-61f6-42f1-89cd-226c8fd35100 name: S1_notarize.zip status: In Progress These three are essentially the same with small bug fixes. I appreciate your help. Sincerely, John
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65
Jan ’26
How to find non-public or deprecated APIs used in a library
After I added the USB HID function to my Mac program, it failed to pass Apple's review. The reviewer replied that four non-public or deprecated APIs were used. ··· • _IOHIDEventGetFloatValue • _IOHIDEventSystemClientCreate • _IOHIDEventSystemClientSetMatching • _IOHIDServiceClientCopyEvent ··· The program used the HidAPI library, the open source address is: https://github.com/libusb/hidapi All interactions with HID are completed through the HidAPI library, but I checked the source code of the HidAPI library, and the above APIs were not used At the same time, I used Xcode's Instruments tool to monitor the calls of the app during runtime, but no calls to the above APIs were found in System Trace, CPU Profiler, or Timer Profiler However, Apple's review still replied that the above APIs were used, and the USB HID function is very important. Is there any way to check where the library or program uses the above non-public or deprecated APIs?
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178
Jul ’25
Membership Purchase Keeps Showing null
After I add all my billing details and card numbers and click proceed, it shows a page with Thankyou note but after i logout and re- login it shows me to complete my purchase and takes me to the same cycle of re-entering all details And also to it, even after 48hrs also there have been no followups or anything not knowing if apple ever received my requests
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38
Jan ’26
Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
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134
Jul ’25
Integration page loading error
For some reason, when I want to view my API keys or create new ones in the integrations tab of users and access, when I click on integrations, I am quickly redirected to the home page of app store connect. I've tried a lot of times but the same issue keeps on happening. My role is Admin, so permissions shouldn't be an issue Does anyone know why this is occuring?
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70
Jan ’26
26.1 Beta Update Bug
I am using iphone 15 pro max since last two years. Recently I did a 26.1 beta update. Since then the phone haptics malfunctioned. The phone keeps vibrating even after picking up the call and only way to get rid of it is to switch off the haptics but then one miss the calls when on silent mode. Another issue which has cropped up after 26.1 beta update is sudden disconnections of apple car play when I am talking on the phone in the car while using wireless Apple CarPlay.
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0
168
Oct ’25
Leaving Business as Account Holder
Hi, Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years. I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role. According to the docs: https://developer.apple.com/help/account/access/transfer-the-account-holder-role/ the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role". Has anyone encountered this before? Are there prerequisites or account conditions that need to be met for the transfer option to appear? Thanks in advance for any guidance.
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70
Dec ’25
Enrollment Blocked for Near 2 Months – (Case #102640946883 and Case #102649610325)
We’ve been trying to complete enrollment in the Apple Developer Program as a UK-registered company for over a month now, but we’re still blocked without a solution. We’ve opened multiple support cases, including: Case #102640946883 – Identity verification fails in the Developer App. A valid Spanish government-issued ID is rejected because it doesn’t match the Apple ID region (UK), even though the company and bank are UK-based. We were told this was escalated on 16 July, but we’ve received no update since. Case #102649610325 – Payment attempts fail when enrolling via the web portal. We’ve tried 4 different cards, 2 banks (Wise & Lloyds), and even a card previously used to enroll successfully. Banks confirm Apple is not even submitting a payment attempt. We've followed all instructions (Private Safari window, re-submitted enrollment, etc.), but nothing works. No resolution or clarification has been provided, and the situation is seriously impacting our operations and client timeline. We are requesting: An update on the escalated identity verification issue (Case #102640946883) Clarification on whether our entity is being blocked internally from enrolling Escalation to someone who can provide a real resolution We would appreciate any help or visibility from Apple Developer Relations or anyone with similar experience. Thank you.
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109
Aug ’25
Signature Validation Issue in Apple Notifications V2 Webhooks
I am writing to bring to your attention a critical issue we are encountering while implementing Apple V2 webhook notifications on our platform. We are currently unable to authorize the token due to signature verification issues. We are unclear about the expected signature and how to validate it correctly. Additionally, we observed that the kid (Key ID), which was available in the header in Apple Pay V1 and used to retrieve the public key, is no longer present in the V2 webhook headers. We have already reviewed the official documentation here: Apple Server Notifications V2, but it does not clarify how to handle the signature validation or proceed. We would appreciate any guidance or documentation that could help us complete this integration successfully. Thank you for your support
0
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147
Sep ’25
Enrollment problems
I am trying to register for the Apple Developer Program, click “Enrollment,” select “Individual,” and get the following error: “Your enrollment in the Apple Developer Program could not be completed at this time.” How can I fix this? What could be the problem?
Replies
0
Boosts
1
Views
156
Activity
Oct ’25
Developer account registration from Kenya
Hello All I have been trying to enroll on the developer program on behalf of my organization however the enrollement order goes through and we never get a response back. I have tried it on a macbook and iphone 16. Are developer services un allowed for Kenyans or what is going on? As for Customer support, four emails sent to their team with zero response.
Replies
0
Boosts
0
Views
94
Activity
Jun ’25
"Iphone Processing" issue is Device's List in developer account
My device with Device ID (00008130-001E35840483401C) is stuck in Processing state and cannot be activated. Please refresh or delete it.
Replies
0
Boosts
1
Views
197
Activity
Dec ’25
Failed to create Apple Pay session: 400 Bad Request
We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.
Replies
0
Boosts
1
Views
254
Activity
Jul ’25
Unable to Contact Support While My Apple Developer Enrollment Is Under Review.
I am trying to enroll my company in the Apple Developer Program. My enrollment status shows as “Under Review,” and I received instructions to contact Apple to continue enrollment. However, when I attempt to submit a support request, I got: "This email address isn’t valid. To update your email address." I can't submit Contact Apple Developer Support Online ticket, I got "This email address isn’t valid. To update your email address.". And I cannot change my email. Even tho, my email is correct and used for Apple Business Account. I try calling Contact Apple Support - Apple Support, but they can't help me, They are only technical support for devices. Email is used for Apple Business Account only. How can I continue enrollment?
Replies
0
Boosts
0
Views
254
Activity
Oct ’25
Developer Account Payment Made, But No Activation Email After 3 Weeks
Hello, I created an Apple Developer account and paid the €79 membership fee. It has now been three weeks, and I still haven’t received any email confirming the activation or approval of my account. Apple mentioned that I would receive a response within 48 hours, but I have only received two emails related to the payment invoice. There has been no update regarding the status or activation of my developer account. Can someone help me understand what might be causing the delay, or how I can get in touch with the right support team to resolve this? Thank you.
Replies
0
Boosts
0
Views
77
Activity
Jul ’25
AppID -> Associated Domains field not showing. Not able to add domains.
Hello all, I created an AppID. Selected "Associated Domains". Selected "MusicKit". I need to add my domains but do not see an option where to add the domains. Any ideas? Thanks in advance.
Replies
0
Boosts
0
Views
131
Activity
Jul ’25
No response about apple developer program after payment
I'm based in Belarus and have been trying to reach Apple Support for over a week with no response. I paid for the Apple Developer Program about a week and a half ago—the payment was processed, but I haven't seen any results or confirmation. They asked me to submit ID documents, so I sent a photo of my passport. Since then, I haven’t received any updates. I’m not sure how to get through to support to either confirm the status of my purchase or issue a refund. Thanks for your attention.
Replies
0
Boosts
0
Views
74
Activity
Nov ’25
Enrollment not successful - no reply from German dev Team
We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered. We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now. I tried to write several times to germandev@ team, but we don't get any reply for weeks. Who else can help us? Some phone number? Thanks
Replies
0
Boosts
0
Views
96
Activity
Aug ’25
Stuck in Notarization Queue for 6 days
Hi all, I hope you are doing well. Just wanted to reach out to see if anyone could help me with my macOS app which has been stuck in the notarization queue for 6 days so far. I had two other apps that were approved pretty much instantly but this one is the biggest and most complex by far. createdDate: 2026-01-06T17:42:21.396Z id: bc5d110c-42e8-4654-a14f-95be9249ddd4 name: S1_notarize.zip status: In Progress createdDate: 2026-01-06T23:51:30.914Z id: 4587bced-fefc-4d79-bc07-cdb1655b2304 name: S1_notarize.zip status: In Progress -------------------------------------------------- createdDate: 2026-01-06T20:38:44.636Z id: 4df21b51-61f6-42f1-89cd-226c8fd35100 name: S1_notarize.zip status: In Progress These three are essentially the same with small bug fixes. I appreciate your help. Sincerely, John
Replies
0
Boosts
0
Views
65
Activity
Jan ’26
How to find non-public or deprecated APIs used in a library
After I added the USB HID function to my Mac program, it failed to pass Apple's review. The reviewer replied that four non-public or deprecated APIs were used. ··· • _IOHIDEventGetFloatValue • _IOHIDEventSystemClientCreate • _IOHIDEventSystemClientSetMatching • _IOHIDServiceClientCopyEvent ··· The program used the HidAPI library, the open source address is: https://github.com/libusb/hidapi All interactions with HID are completed through the HidAPI library, but I checked the source code of the HidAPI library, and the above APIs were not used At the same time, I used Xcode's Instruments tool to monitor the calls of the app during runtime, but no calls to the above APIs were found in System Trace, CPU Profiler, or Timer Profiler However, Apple's review still replied that the above APIs were used, and the USB HID function is very important. Is there any way to check where the library or program uses the above non-public or deprecated APIs?
Replies
0
Boosts
0
Views
178
Activity
Jul ’25
Membership Purchase Keeps Showing null
After I add all my billing details and card numbers and click proceed, it shows a page with Thankyou note but after i logout and re- login it shows me to complete my purchase and takes me to the same cycle of re-entering all details And also to it, even after 48hrs also there have been no followups or anything not knowing if apple ever received my requests
Replies
0
Boosts
0
Views
38
Activity
Jan ’26
Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
Replies
0
Boosts
1
Views
134
Activity
Jul ’25
AlarmKit has a bug. the alarm will still ring even after the app is deleted.
I created an alarm clock using AlarmKit on my device, and even after I deleted the app, the alarm still goes off. However, it doesn't display the app name; instead, it shows the app bundle ID.
Replies
0
Boosts
0
Views
96
Activity
Jan ’26
Integration page loading error
For some reason, when I want to view my API keys or create new ones in the integrations tab of users and access, when I click on integrations, I am quickly redirected to the home page of app store connect. I've tried a lot of times but the same issue keeps on happening. My role is Admin, so permissions shouldn't be an issue Does anyone know why this is occuring?
Replies
0
Boosts
0
Views
70
Activity
Jan ’26
26.1 Beta Update Bug
I am using iphone 15 pro max since last two years. Recently I did a 26.1 beta update. Since then the phone haptics malfunctioned. The phone keeps vibrating even after picking up the call and only way to get rid of it is to switch off the haptics but then one miss the calls when on silent mode. Another issue which has cropped up after 26.1 beta update is sudden disconnections of apple car play when I am talking on the phone in the car while using wireless Apple CarPlay.
Replies
0
Boosts
0
Views
168
Activity
Oct ’25
Subscription and Cancellation Dates
We are implementing a report of all cancelled subscribers to our mobile App called SweetLifeSaver. We would like to identify the subscription date and the cancellation date for all such users. How do we get this information?
Replies
0
Boosts
0
Views
42
Activity
Aug ’25
Leaving Business as Account Holder
Hi, Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years. I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role. According to the docs: https://developer.apple.com/help/account/access/transfer-the-account-holder-role/ the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role". Has anyone encountered this before? Are there prerequisites or account conditions that need to be met for the transfer option to appear? Thanks in advance for any guidance.
Replies
0
Boosts
0
Views
70
Activity
Dec ’25
Enrollment Blocked for Near 2 Months – (Case #102640946883 and Case #102649610325)
We’ve been trying to complete enrollment in the Apple Developer Program as a UK-registered company for over a month now, but we’re still blocked without a solution. We’ve opened multiple support cases, including: Case #102640946883 – Identity verification fails in the Developer App. A valid Spanish government-issued ID is rejected because it doesn’t match the Apple ID region (UK), even though the company and bank are UK-based. We were told this was escalated on 16 July, but we’ve received no update since. Case #102649610325 – Payment attempts fail when enrolling via the web portal. We’ve tried 4 different cards, 2 banks (Wise & Lloyds), and even a card previously used to enroll successfully. Banks confirm Apple is not even submitting a payment attempt. We've followed all instructions (Private Safari window, re-submitted enrollment, etc.), but nothing works. No resolution or clarification has been provided, and the situation is seriously impacting our operations and client timeline. We are requesting: An update on the escalated identity verification issue (Case #102640946883) Clarification on whether our entity is being blocked internally from enrolling Escalation to someone who can provide a real resolution We would appreciate any help or visibility from Apple Developer Relations or anyone with similar experience. Thank you.
Replies
0
Boosts
0
Views
109
Activity
Aug ’25
Signature Validation Issue in Apple Notifications V2 Webhooks
I am writing to bring to your attention a critical issue we are encountering while implementing Apple V2 webhook notifications on our platform. We are currently unable to authorize the token due to signature verification issues. We are unclear about the expected signature and how to validate it correctly. Additionally, we observed that the kid (Key ID), which was available in the header in Apple Pay V1 and used to retrieve the public key, is no longer present in the V2 webhook headers. We have already reviewed the official documentation here: Apple Server Notifications V2, but it does not clarify how to handle the signature validation or proceed. We would appreciate any guidance or documentation that could help us complete this integration successfully. Thank you for your support
Replies
0
Boosts
0
Views
147
Activity
Sep ’25