Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Assistance with Capturing WebView Snapshot in Broadcast Upload Extension Without Adding to View Hierarchy
Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,
0
0
110
Jun ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
2
0
287
Mar ’26
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
0
0
114
Jun ’25
Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
0
0
55
Jun ’25
Developer Account Enrollment Delayed Over a Month After Re-Submission – No Updates
Hi everyone, I’m experiencing a frustrating delay with my Apple Developer Program enrollment and I’m hoping someone here can help or escalate the issue. I had previously completed the enrollment process and was approved, but after opening the Apple Developer app on my iPad, the entire progress reset for some reason. I was forced to start the process again from scratch, including submitting all required documents. Last time, my documents were verified and approved within 7 days. However, this time, it’s been over a month since I submitted my documents and there's been no progress. I contacted Apple Developer Support, but they responded saying it would take an “undetermined amount of time,” without providing any explanation, timeline, or guidance. That’s extremely concerning, especially since I’ve already gone through this once before. This delay is affecting my ability to move forward with game releases and business plans. I’m more than willing to provide any additional documentation if needed, but I’m currently stuck with no idea what’s going on. Can someone from the Apple team please: Check the status of my enrollment using Enrollment ID: 772673548 Let me know if there are any issues that require action from my side Or help escalate this for review? Any help or guidance would be greatly appreciated. Thank you, Shamsad M
0
0
131
Apr ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
1
0
77
Jun ’25
Developer account pending for more that 4 days
My developer account pending for more that 4 days. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem?
0
2
139
Apr ’25
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
0
1
82
Jun ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
1
0
108
Apr ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
0
1
153
Jun ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
0
0
202
Jun ’25
Cannot renew membership after expiration.
I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.
0
2
71
Apr ’25
Apple Developer Account Pending
I am from nepal and It has been more 4 days since I enrolled for Apple Developer Program but my account still in Pending state. When login to developer.apple.com, it shows "To continue your enrollment, complete your purchase now." How long does it take to get my account activated? I have emailed to Apple developer support but no response.
Replies
2
Boosts
2
Views
704
Activity
1w
Assistance with Capturing WebView Snapshot in Broadcast Upload Extension Without Adding to View Hierarchy
Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,
Replies
0
Boosts
0
Views
110
Activity
Jun ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
Replies
2
Boosts
0
Views
287
Activity
Mar ’26
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
Replies
0
Boosts
0
Views
114
Activity
Jun ’25
My devloper account pending
My devloper account pending and not approved always so pending even i pay apple devloper account fee
Replies
1
Boosts
1
Views
666
Activity
Mar ’26
Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
Replies
0
Boosts
0
Views
55
Activity
Jun ’25
Developer Account Enrollment Delayed Over a Month After Re-Submission – No Updates
Hi everyone, I’m experiencing a frustrating delay with my Apple Developer Program enrollment and I’m hoping someone here can help or escalate the issue. I had previously completed the enrollment process and was approved, but after opening the Apple Developer app on my iPad, the entire progress reset for some reason. I was forced to start the process again from scratch, including submitting all required documents. Last time, my documents were verified and approved within 7 days. However, this time, it’s been over a month since I submitted my documents and there's been no progress. I contacted Apple Developer Support, but they responded saying it would take an “undetermined amount of time,” without providing any explanation, timeline, or guidance. That’s extremely concerning, especially since I’ve already gone through this once before. This delay is affecting my ability to move forward with game releases and business plans. I’m more than willing to provide any additional documentation if needed, but I’m currently stuck with no idea what’s going on. Can someone from the Apple team please: Check the status of my enrollment using Enrollment ID: 772673548 Let me know if there are any issues that require action from my side Or help escalate this for review? Any help or guidance would be greatly appreciated. Thank you, Shamsad M
Replies
0
Boosts
0
Views
131
Activity
Apr ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
Replies
1
Boosts
0
Views
77
Activity
Jun ’25
Developer account pending for more that 4 days
My developer account pending for more that 4 days. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem?
Replies
0
Boosts
2
Views
139
Activity
Apr ’25
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
Replies
0
Boosts
1
Views
82
Activity
Jun ’25
Developer account photo id
I made a developer account. I uploaded a photo id, it notified me that it will take 2 business days to get verified, but it has been already 2 weeks. What to do?
Replies
1
Boosts
0
Views
308
Activity
Dec ’25
Apple account is locked
My Apple account has been locked and Apple says that it can't be used.I tried to reset but it didn't work for me.Please suggest if someone has any resolution for it.
Replies
1
Boosts
0
Views
89
Activity
Jun ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
Replies
1
Boosts
0
Views
108
Activity
Apr ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
Replies
0
Boosts
1
Views
153
Activity
Jun ’25
problem with payment
Hello! I have placed orders to pay for my developer account, but the payments are not going through. What ways are there to solve the payment problem?
Replies
1
Boosts
0
Views
373
Activity
Jan ’26
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
Replies
0
Boosts
0
Views
202
Activity
Jun ’25
Cannot renew membership after expiration.
I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.
Replies
0
Boosts
2
Views
71
Activity
Apr ’25
Apple developer enrollment
Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P. Any advice would be appreciated
Replies
0
Boosts
2
Views
56
Activity
Jun ’25