I occurred an Unknown error message when I register App Developer Program after submit my self pictures. Can you help me?

Hello, I am trying to call the StoreKit In-App API, but I am consistently receiving a 401 Unauthenticated error. Here is what I have done so far: JWT creation (via https://jwt.io): Header: { "alg": "ES256", "kid": "**********", "typ": "JWT" } Payload: { "iss": "********-e662-43d2-be42-012d0138ce39", "aud": "appstoreconnect-v1", "iat": 1757389187, "exp": 1757390987 } Private Key (.p8): -----BEGIN PRIVATE KEY----- -----END PRIVATE KEY----- Algorithm used: ES256 This generates the JWT successfully. API Call: I then include the JWT in the request header as follows: Authorization: Bearer ************ Endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/2000001003740262 Response: Status: 401 Unauthenticated Request ID: S3KCYHDVRMDKUT3TZVTY3QRRWM.0.0 Has anyone else faced this issue? Is there something incorrect with how I’m generating the JWT (e.g., iat/exp values, formatting, or encoding)? Do I need to generate separate keys for Sandbox and Production, or is the same key valid for both? Any guidance would be appreciated. Thanks in advance!

I registered in the mobile app and paid $98.99. Now when I log into the web app to check my status I see this: Once you complete your purchase, you’ll receive a purchase acknowledgement and a membership confirmation email. Am I going to be charged the $99 when I click the purchase button? Will I be charged twice?

Hello! I've been trying to login to my account for over a week now. All the time I am getting an error "Too many verification codes have been sent. Enter the last code you received or try again later.". I cannot contact developer support because that also requires login. There is zero help whatsoever. I don't know what to do anymore. Anyone experienced same issue? Last verification code I received was December 30. Since then my account is basically locked.

I’m facing an issue when trying to renew my Apple Developer Program membershi Whenever I try to complete the payment ( "We are unable to complete your order – Duplicate order." My previous subscription has already expired, and all my apps are now unavailable on the App Store. This is affecting my users and I’m unable to proceed with payment. Things I’ve tr Logging out and back in Using different browsers (Chrome, Safari, Incognito) Trying from different devices Waiting 24+ hours before r Still getting the s Has anyone faced a similar issue? Is Any Thanks in advance 🙏

Hi everyone, I'm reaching out because I've been stuck in enrollment limbo for over a week and Apple support hasn't responded. My situation: Applied for Apple Developer Program Received email saying my enrollment is on hold because my name "fully or partially matches" someone on the U.S. consolidated screening list Verified my identity via the upload portal on December 30, 2025 (submitted passport) Sent follow-up email confirming document submission Checked the screening list at legacy.export.gov/csl-search - my name is NOT listed I've received no response, no confirmation of document receipt, and no timeline for resolution. Has anyone else experienced this false positive situation? How long did it take to resolve? Any tips for getting a response from Apple Developer Relations? This is blocking my app development work and I'd appreciate any advice from the community. Thanks!

I enroll Apple Developer Program as an individual developer, but the system show me this error. Anyone same? What should I do?

Hi, I'm constatly receiving the same answer of Apple Review about my subscriptions. Guideline 3.1.2 - Business - Payments - Subscriptions We noticed that your app did not meet all the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement. – A functional link to the privacy policy We were unable to find the following required item(s) in your app's metadata: – A functional link to the Terms of Use (EULA) Next Steps To resolve this issue, please add this missing information. If the above information is present, please reply to this message in App Store Connect to provide details on where to locate it. If you are using the standard Apple Terms of Use (EULA), you will need to include a link to the Terms of Use in your App Description. If you are using a custom EULA, add it in App Store Connect. Resources Learn more about offering auto-renewable subscriptions on the App Store. Review the Paid Applications agreement. I provided all the information in the paywall, the privacy policy link in app information, and EULA link in the App Description. Also I contacted apple several times and I didn't receive any answer. This is so disgusting and I should be able to realese the app by next week. If anyone can help me please contact me.

Hi All, Posting here after completely spinning our wheels with Apple Business Support AND Apple Developer Support thus far. Problem: Our team of Developers have been using Corporate e-mail addresses (companyname.com) as Apple Developer Accounts. A couple of months ago we enrolled in Apple Business and enrolled our .com domain under management. Developers and others were given 30 days to enroll their accounts manually at the end of which it would be done automatically. One of our Developers did the manual transition with the result that his Developer Account "came with him" i.e. signing certificates and whatnot. Our Master Developer - my term, sorry if incorrect reference to the primary Developer Account - did nothing and his e-mail address but not his Developer Account was "forcibly" enrolled. The result being that he lost access to his Developer Account. Apple Support explained that the Developer Account had automatically been assigned a temporary access in the format "user dot name-company dot com at temporary.appleaccount.com". Great, all the Developer needs to do is to log in and follow the immediate prompting to assign a new valid e-mail address. Unfortunately, any address that the User enters is accepted and a verification code is expected. But no verification code is ever received. Not in our Corporate e-mail gateway under a working alias, not in other private accounts. Not in Spam, Junk etcetera. Something is inhibiting the change. The Developer is now stuck because he cannot log in in order to create his own support ticket. I have done so on his behalf, explained clearly the issue, received a link to an open page that does not require authentication, and he created a new ticket. The response comes again back from L1 Support on how to recover or change your login e-mail. Absolutely no recognition of the problem that has been clearly and repeatedly documented. (Bangs head against wall in frustration.) Questions: Is this Problem Description clear? If not PLEASE ask for clarification! Does anyone recognise this issue? Does anyone have a solution OR a way to reach the appropriate level in Apple Developer Support SO THAT our key Certificates etcetera that are no longer accessible in this "blocked" account can be recovered! Thanks for reading ☺

It’s very frustrating when in a feedback I specify that I cannot reliably reproduce it and the feedback gets closed with the message “Since this issue cannot be reproduced, this report has been closed”, e.g. FB18985938. Is Apple not interested in hearing about issues that cannot be reliably reproduced? Many issues unfortunately depend on a variety of factors and it’s often impossible for third-party developers or users to figure out how to reliably reproduce them. Usually these kind of issues get addressed by e.g. adding more logging so that the next time it happens it's easier to find out what's causing it. Then the last part of the message “Please file a new report with a sysdiagnose if you encounter this issue again” sounds like I’m being teased, because what use is a new sysdiagnose if I still cannot reproduce it reliably? It will just be closed like the last one. I created FB20595673 for this issue.

How to access an additional 100 higher price point? I can only see 800 price point right now.

My Enrolment Program has been pending for nine days now. I submitted the requested documents and received the following message: "Thank you for providing the documents we requested. We will review them and follow up with you within two business days." It's been 5 days now, and I still haven't received a response. I've emailed support three times and haven't received a response either. I haven't received any information that anything is wrong or that I need to send anything else. Zero contact. What's going on? I have to admit, I haven't felt treated as poorly by any company as I am now by Apple.

Hi I have just create a new account on developer and I want to register a new APPID when I navigate to https://developer.apple.com/account/resources/identifiers/list I am not able to see the + button to register a new APPID.

Hi Apple Developer Support / Community, I created a new Apple Developer test account on December 22 and then purchased the Apple Developer Program membership using that account. The payment appears to have gone through, but my enrollment status is still showing as “Pending”. Could someone clarify what typically causes an enrollment to remain pending and what I should check next? Is additional identity or organization verification required in some cases? Are there common issues that delay the review (account details, payment verification, missing agreements, etc.)? Is there a way to confirm whether Apple is waiting for any action from me? If this needs manual review, what is the best way to contact support and provide any required documents? Any guidance on the expected process and next steps would be greatly appreciated. Thank you.

Getting below error, have tried multiple devices (Even a fresh macos) till getting below error after filling up the forms. An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support

Hello @apple, I am trying to enroll to the developer program as an individual. However I am having issues. I am a Canadian who recently moved to Spain. My appleID region was set to Spain so the system didn’t let me verify my ID with my Canadian drivers license. The support advised me to change the region to Canada, which I did and it seems that my ID was accepted for verification. However now the “enroll now” is greyed out and I didn’t get any update. It says the account cannot enroll. I don’t know why and how to resolve this issue. I haven’t heard anything from support and it has been five days now. Any help would be much appreciated. thank you

I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US

Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.

I submitted a request to change the name on my developer account to my business name on November 29th. I did this because I don't want my personal info to be shown in the EU trader contact info. I submitted all required documents and the duns number on December 4th and the page said I would hear a response in two days. I have put in over three dev support requests and have yet to hear back from Apple in over one month now. The only way I could get a hold of someone was to reply to a very old email thread and they said it's not their department and I'll have to continue to wait. This is absolutely bizarre and unprofessional from Apple. Will I be compensated extra time on my dev subscription for having my account locked for over a month? This has delayed my app development because I am not able to sign any app bundles and I can't even use the sim because my team id must be changed because Google sign in doesn't recognize the team id anymore. This is ridiculous.