Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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709
Feb ’26
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
0
1
94
Jun ’25
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
2
1
398
Jun ’25
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
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0
161
Jun ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
0
1
177
Jun ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
0
0
229
Jun ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
0
0
212
Jun ’25
Unable to test in-app purchase integration
We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.
1
0
210
Jun ’25
Org Developer Account Stuck in "Your enrollment is being processed"
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
0
1
65
Jun ’25
Is there any way of automating Apple Pay certificate generation in a CI/CD pipeline?
Hi everyone! I’m trying to automate the Apple Pay setup in a CI/CD pipeline for a preproduction environment. Right now, we are generating manually the Apple Pay certificates for both the root domain and merchant ID through the Apple Developer Portal, then manually upload them to our preproduction servers. My idea is to be able to automate this process for this environment. I’ve been digging through docs and forums but haven’t found any way to generate or renew these certificates automatically via an API or any other method. Does anyone know if Apple offers something like this? Or if not, what’s the best way to handle this in an automated workflow? I've been thinking about a web driver, but I'm not a big fan of this kind of solution. Thanks a lot for any ideas or advice!
0
0
68
Jun ’25
Updating developer name on the App Store
Hi everyone, I made a mistake when submitting my first app and accidentally set my developer name as the app name instead of my business name. Now all my apps show the wrong developer name on the App Store. Apple support said it can't be changed after the first app, but I've seen some posts mentioning people got it changed through support. Has anyone successfully changed their developer name after initial setup? Is closing the account and starting fresh the only real option? Really don't want to lose my app's reviews and ratings. Any experiences or advice would be appreciated! Thanks
0
0
139
Jun ’25
Applying for Developer Program outside of supported regions
Hello, I'm currently living in Finland and would like to apply for the developer program in order to develop an app for the Apple Vision Pro. I understand that Finland is not supported in this matter, so I thought about making an German AppleID, since that is supported in the AVP App Store, and enroll in the program with that. The problem is that, since I'm not a German citizen nor have a residency there, would that cause a problem in the identity verification process? Is this allowed at all? If not, are there any workarounds to be able to get the developer account outside of supported regions? Thank you!
0
0
73
Jun ’25
Need Help Updating Incorrect Information Submitted During Enrollment
Hello, I’m facing an issue with my developer account enrollment and would appreciate your guidance. I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine. Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier. I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted. My questions are: How can I change the identity information that was previously submitted? Is it possible to reset the enrollment process so I can start fresh with my correct details? Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed. Thank you for your help. Best regards,
0
0
102
Jun ’25
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
Replies
0
Boosts
0
Views
709
Activity
Feb ’26
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
Replies
0
Boosts
1
Views
94
Activity
Jun ’25
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
Replies
2
Boosts
1
Views
398
Activity
Jun ’25
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
Replies
0
Boosts
0
Views
161
Activity
Jun ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
Replies
0
Boosts
1
Views
177
Activity
Jun ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
Replies
0
Boosts
0
Views
229
Activity
Jun ’25
Apple account is locked
My Apple account has been locked and Apple says that it can't be used.I tried to reset but it didn't work for me.Please suggest if someone has any resolution for it.
Replies
1
Boosts
0
Views
107
Activity
Jun ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
Replies
0
Boosts
0
Views
212
Activity
Jun ’25
Your enrollment in the Apple Developer Program could not be completed at this time.
Hi! Any ideas what can I do with this? Support does not provide any information: for one or more reasons, your enrollment couldn't be completed
Replies
1
Boosts
0
Views
86
Activity
Jun ’25
Apple developer enrollment
Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P. Any advice would be appreciated
Replies
0
Boosts
2
Views
64
Activity
Jun ’25
Unable to test in-app purchase integration
We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.
Replies
1
Boosts
0
Views
210
Activity
Jun ’25
Could not create DeviceCheck Key with Enterprise account
I have admin access for our Enterprise account I can't see the option to create a DeviceCheck key needed for the App Attest functionality. Is there a limitation preventing this key from being generated on Enterprise accounts?
Replies
1
Boosts
0
Views
186
Activity
Jun ’25
Org Developer Account Stuck in "Your enrollment is being processed"
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
Replies
0
Boosts
1
Views
65
Activity
Jun ’25
Program Enrollment
I have purchased Apple Developer Account, yesterday but till now did not recieve any update regarding for the same. Please update about the account membership. Thanks in advance
Replies
0
Boosts
0
Views
78
Activity
Jun ’25
Is there any way of automating Apple Pay certificate generation in a CI/CD pipeline?
Hi everyone! I’m trying to automate the Apple Pay setup in a CI/CD pipeline for a preproduction environment. Right now, we are generating manually the Apple Pay certificates for both the root domain and merchant ID through the Apple Developer Portal, then manually upload them to our preproduction servers. My idea is to be able to automate this process for this environment. I’ve been digging through docs and forums but haven’t found any way to generate or renew these certificates automatically via an API or any other method. Does anyone know if Apple offers something like this? Or if not, what’s the best way to handle this in an automated workflow? I've been thinking about a web driver, but I'm not a big fan of this kind of solution. Thanks a lot for any ideas or advice!
Replies
0
Boosts
0
Views
68
Activity
Jun ’25
Fix everything on ios beta 26
Fix the beta iOS 26 right away i can’t check my software update page in my settings and iPhone charging ge overheated and slow to charge to
Replies
2
Boosts
1
Views
778
Activity
Jun ’25
Auto Renew CC for Developer account separate from personal
So i have an LLC for my developer account and want my developer yearly cost to go the company credit card. Though when i attempt to setup auto-renew, it take me to personal apple account in forms me that these changes will affect my personal iCloud account. How can i make these seperate.
Replies
1
Boosts
0
Views
83
Activity
Jun ’25
developer account pending
for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat
Replies
2
Boosts
1
Views
106
Activity
Jun ’25
Updating developer name on the App Store
Hi everyone, I made a mistake when submitting my first app and accidentally set my developer name as the app name instead of my business name. Now all my apps show the wrong developer name on the App Store. Apple support said it can't be changed after the first app, but I've seen some posts mentioning people got it changed through support. Has anyone successfully changed their developer name after initial setup? Is closing the account and starting fresh the only real option? Really don't want to lose my app's reviews and ratings. Any experiences or advice would be appreciated! Thanks
Replies
0
Boosts
0
Views
139
Activity
Jun ’25
Applying for Developer Program outside of supported regions
Hello, I'm currently living in Finland and would like to apply for the developer program in order to develop an app for the Apple Vision Pro. I understand that Finland is not supported in this matter, so I thought about making an German AppleID, since that is supported in the AVP App Store, and enroll in the program with that. The problem is that, since I'm not a German citizen nor have a residency there, would that cause a problem in the identity verification process? Is this allowed at all? If not, are there any workarounds to be able to get the developer account outside of supported regions? Thank you!
Replies
0
Boosts
0
Views
73
Activity
Jun ’25
Need Help Updating Incorrect Information Submitted During Enrollment
Hello, I’m facing an issue with my developer account enrollment and would appreciate your guidance. I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine. Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier. I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted. My questions are: How can I change the identity information that was previously submitted? Is it possible to reset the enrollment process so I can start fresh with my correct details? Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed. Thank you for your help. Best regards,
Replies
0
Boosts
0
Views
102
Activity
Jun ’25