Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello everyone I paid for an Apple Developer subscription, but after a week, about 7-8 days, I still haven't got access to the developer's funds, the subscription is active, the money has been debited, please help me access and activate the developer account, I haven't been answered for several days, I'm very upset. I just don't know what to do, they don't respond to my requests, the phone number is not listed anywhere, I can't call. The Apple Developer subscription is displayed in the App Store subscriptions, the money is debited, the account is inactive, and my Apple Developer account is empty. This is my first and very sad experience. Request number: 102847825967 Order ID MM63GT8S8N Document number 670111691457

Hello, I have been waiting for a response for 7 days now, I have resubmitted my app (photo editing app) for review. First my app was declined due to guideline 2.1(b), stating that they cannot find a filter with a lock button to test the in app-purchase. I have sent a screenshot for the reviewers and exact steps how to find those filters, this was last Thursday and still haven't received a response. I also sent a support request on Monday (30th of March), but still no response. Can you please help me with an advice? Thank you in advance.

Hi everyone, I enrolled in the Developer Program 6 days ago and I'm still unable to access my account. I'm hoping someone here can help or that this gets the attention of Apple staff. Here's my situation: I enrolled on Saturday and completed the process on the website The fee has been successfully charged to my bank account I received both a purchase acknowledgement and an invoice from Apple Despite all of this, the Apple Developer website still shows "Complete your purchase" as if nothing happened I already opened a support case, but have not received any response whatsoever No activation, no update, and no communication from Apple I have proof of payment (bank statement, order confirmation, and invoice), so this does not appear to be a payment issue on my end. Has anyone experienced this and managed to get it resolved? Thanks guys.

I registered for the program and received an email deducting the money. I waited two days but haven't received any response. It shows "pending" and still isn't finished. Please help me. I've messaged support but haven't received a reply.

Hello, I submitted a request to update my individual developer account to organization over 2 weeks ago and still have not received any response. Any advice on how to expedite this process?

Hi. Your Contact Us page has been down for at least 2 months. There is no way to contact you. I'm locked out of my Apple Developer Account. What can I do here? I'm also shocked that a company as big as Apple has not fixed this page yet. It's kind of crazy.

I’m trying to complete my Apple Developer Program enrollment, and I’ve now been stuck in this process for about a month. The main issue is that the passport upload step in the Apple Developer app fails almost immediately every time with the same error, so I can’t complete identity verification and move forward. I’ve already gone through a very long back-and-forth with Apple Developer Support. At first, my enrollment through the website failed, and I was told to continue through the Apple Developer app instead. Then I ran into the passport upload issue in the app. Support asked me to upload identification documents through secure links, and I uploaded the requested documents, including my passport. I also updated my Apple Account name to match my official identification. During this process, one support representative, James, was helping me and there was a lot of back-and-forth. At one point it seemed like the case was being escalated and moving somewhere, but after that the responses became slower and then basically stopped. Since then I’ve been left waiting without a clear resolution, even though I’ve tried to follow every instruction carefully. This has become really frustrating and exhausting. I’m not trying to do anything unusual — I’m just trying to enroll in the Apple Developer Program so I can publish my app, and instead I’ve been stuck in a loop for weeks. Has anyone here had the passport upload fail immediately in the Apple Developer app, especially after already providing documents directly to Apple Support? Did anything help move the case forward? Thanks a lot.

Hello, I am requesting guidance regarding an unresolved Apple Developer Program renewal issue. My Individual membership expired on July 10, 2021. I previously submitted support requests, including Case #102854085591, but I still do not have a clear resolution as of April 1, 2026. Details: Team ID: C69P64A2ZN Membership type: Individual Expiration date: July 10, 2021 Previous case number: 102854085591 Could Apple please clarify: Whether this membership can still be renewed Whether any action is required from my side Whether I must re-enroll instead of renew Any guidance would be appreciated, as this has been blocking my development work for a long time. Thank you.

hi there, i installed the app and paid for developer program in 26 march 2026, today is 1st april 2026 but there's no acces and i cant see anything, there's no refund, i can't refund because it's apple's subscription, what is going on? support didn't answered my questions almost 3 days

I am writing to request assistance regarding my DUNS number acquisition for the Apple Developer Program. My company, has been trying to obtain/verify a DUNS number through Dun & Bradstreet, but we have faced a complete lack of response from their side. This delay is preventing us from completing our enrollment and publishing our application. what can i do??

Hello, I enrolled in the Apple Developer Program approximately 20 days ago. My enrollment has been stuck “In Review” since then with no update, no request for additional documents, and no communication from Apple. I submitted a support request 10+ days ago and have received no response. Submit another request without update.. Here is my situation: • Enrollment status: In Review • Support case submitted: ~10+ days ago, no reply • Country: Canada I have verified that: • Two-factor authentication is enabled on my Apple ID • There are no pending agreements in the developer portal • All enrollment information was submitted correctly I kindly request that someone from the Apple Developer Program enrollment team review my case and provide an update or escalation path. Thank you.

I'm trying to enroll in the Apple Developer Program as an individual, but I keep hitting a dead end. Every time I attempt to enroll, I get a generic error saying my enrollment could not be completed at this time, with no detail on why. I've reached out to Apple Developer Program Support by email about this but haven't received any response, which is why I'm turning to the community here. On my end, I've ruled out all the common issues. Two-factor authentication is on, I have a valid major credit card on file, I'm enrolling through the web rather than the Developer app, no VPN is active, and my Apple ID is email-based. If anyone from Apple can take a look at my account, or if someone in the community has run into this same error and found a fix, I'd really appreciate the help. Thanks in advance.

Hola, compre el 25 de marzo la membresía de desarrollador, pero aun mi cuenta sale pendiente, no subo datos de empresa ya que soy freelance. Cuanto podría tardar la aprobación de la cuenta. Ya mande dos ticket a soporte pero nada responden

Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core "automatic re-blocking" logic and "usage reporting" features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing approved parent app entitlement? Is there a specific process to expedite the "linking" of extensions when the main app is already authorized? App Details: Parent App Bundle ID: com.hayashikento.FocusPact Extension IDs: com.hayashikento.FocusPact.FocusPActMonitor, com.hayashikento.FocusPact.ReportExtension Apple ID (App)6759132649 I have already submitted the web request forms, but the lack of synchronization between the parent app and extensions is preventing my MVP launch. Any assistance would be greatly appreciated. Thank you.

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core "automatic re-blocking" logic and "usage reporting" features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing approved parent app entitlement? Is there a specific process to expedite the "linking" of extensions when the main app is already authorized? App Details: Parent App Bundle ID: com.hayashikento.FocusPact Extension IDs: com.hayashikento.FocusPact.FocusPActMonitor, com.hayashikento.FocusPact.ReportExtension Apple ID (App)6759132649 I have already submitted the web request forms, but the lack of synchronization between the parent app and extensions is preventing my MVP launch. Any assistance would be greatly appreciated. Thank you.

I purchased the Apple Developer Program on March 26, 2026. Payment went through immediately. I have the invoice (UA31019584), the order confirmation (W1318171870), and €99 charged to my card. Apple had no problem taking my money within seconds. Five days later: Account status: Pending Portal still says "Purchase your membership" and asks me to pay again App Store Connect: inaccessible TestFlight: inaccessible I contacted Apple Developer Support on day one — both by email and callback request. I now have three open cases and have received exactly zero responses: Case ID: 102856462218 — Program Purchase and Renewal Case ID: 102853916886 — Program Purchase and Renewal Case ID: 102853919455 — Program Enrolment Not a single acknowledgment. Not even an automated "we're looking into it." Nothing. My app is built and ready. I have testers waiting. I cannot distribute anything — not even through TestFlight — because Apple took my payment and then stopped responding. I see dozens of threads on this forum from developers with the exact same problem going back months. Paid memberships stuck on Pending, no activation, support completely unresponsive. This is not an isolated case — this is a systemic failure in the enrollment system that Apple has apparently chosen to ignore. I am based in the EU and I am fully prepared to pursue this through consumer protection channels if this is not resolved. You cannot charge someone for a service and then refuse to provide it or even respond to inquiries. For the world's biggest tech company that is built on software, this is practically a joke. I don't remember the last time seeing an issue like this from any other company in my whole life living on this planet. New developers practically cannot join and publish apps on Apple anymore. But if you are happy to pay, they will let you. And after payment, they will put a notice at the top reminding you to 'complete your purchase' and pay again. Is this really Apple or has this company been hijacked by some retard?

I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.

I'm pretty sure a lot of people had this issue already, I just can't find a concise reply with what I should do. I'm trying to enroll to the developer program, I live in an EU country. It requires me to enter my Driver's License, I also tried my official document as per online recommendation, but it didn't work. I'm legal here, but not a citizen or EU passport holder. I don't know what to do as this is my only official address.

When signing in on the Apple Developer website with the phone number-based account I created when I was setting up my Mac, this error message is shown: Your Apple ID is not eligible to use this application at this time. I've seen other people with this problem and I hope that we will be able to log in using phone number accounts soon. For now, creating a new email-based account seems to be the only solution, but I don't want to do that 😂