They are known to use an iPad to test the iOS app you submit regardless of the intended platform. I would ask them to send me a screen-capture video. But I don't know if they comply. I don't remember if they have ever sent me a screen-capture video. It's true that they sometimes go terribly wrong. Back in July, they claimed that nothing had happened in making an in-app purchase. It has turned out he or she failed to scroll down further and tapped an image, not a button. The same reviewer also claimed that a user would not be able to request customer support at our web site when in fact it was just the matter of scrolling down further, again, to find a comment box. I would send them a screenshot after circling the button they are supposed to tap to make sure he or she is not off the track. It's true that I sometimes make a mistake and deserve to get my software submissions rejected. But reviewers collectively make more mistakes than I do. I say they are wrong 2/3 of the times.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review