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4.3

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Unable to reach Review Team - Grace Period ended - App removed
@AppReview Recently our App got flagged out of the blue for 4.3 Spam with a grace period of 16 day. Supposedly we have similar Apps from associated Accounts in the Store (we have no other App - that's mistake) We were confident this issue could be resolved easily through a reply, but that was wrong. Tried Requesting Callback from App Reviw- no one called Asked for clarification via Ticket/Reply - only same copy-pasted answer citing guidelines Creating App Review Appeal Ticket Submitting new App Update Asking for extension of grace period - were told only App Review Team could do So for over 2 weeks we couldn't reach App Review Team and the grace period passed. Now our App got removed, we still don't know what's wrong / and its likely a mistake. Is there any direct phone number or email for the App Review Team? Also: I'd consider it as a somehow popular app. We had over 50m DLs and meaningful IAP Revenue.
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Dec ’24
Reply to The App Review Process at Apple is unfair, inconsistent and problematic
Had an app denied due to spam saying an app with the same source code was submitted, which is basically impossible. Whenever I ask for more details, they slap me with the same line over and over again: For information regarding Guideline 4.3(a) - Design - Spam, you may want to refer to App Store Connect Developer Help. Should you require additional assistance, you can use the contact us page to request help with setting up or distributing your app through App Store Connect. Super unhelpful, roundabout conversations with absolutely no help or context or detail. Why don't I just contact them like they suggest you say? I click the contact link, and cant call them! it says: Phone support is currently unavailable.. Its been like this since as far as I can remember. The only way to get in touch is to email them and all they do is respond the same lines I gave above.
Dec ’24
4.3 A Spam Design
Hi there, I need your help with a specific issue we're facing. We recently submitted our app, but it was rejected for violating Apple's Guideline 4.3 (Spam Design). Our situation is unique: our principal company ceased operations in 2020 due to the COVID-19 outbreak, and the previous app is no longer functional. The Apple Developer account and web services associated with it are also inactive. We're trying to rebuild using the legacy source code from the previous company. We don't have access to the old app or the Apple Developer Account, but we do have the source code, which is built using Xamarin. Our Android app, which uses the same codebase, is already live, and we're attempting to upload the iOS version. The support team has asked us to change the app concept, but this isn't feasible due to the app's purpose: it's designed for monitoring and reporting within our hotel management system and isn't open to the public. Changing the app would require significant alterations to our business flow, re-e
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603
Dec ’24
Our app rejected by Guideline 4.3 - Design Please Help!
Hello, Our app rejected by following reason: Guideline 4.3 - Design We noticed your app shares a similar binary, metadata, and/or concept as apps previously submitted by a terminated Apple Developer Program account. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and submitting multiple similar apps using a repackaged app template Purchasing an app template with problematic code from a third party Submitting several similar apps across multiple accounts Learn more about our requirements to prevent spam in App Store Review Guideline 4.3. iOS App 1.0App Version R
Topic: Design SubTopic: General Tags:
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3.8k
Dec ’24
Re-released product marked as 'spam'
I recently decided to re-upload a game I've created a while back since I have the spare time to refine it to adhere to today's requirements. The old version has been deleted from the store and I needed to renew my App Store Connect paid agreement. I updated my product, paid for App Store Connect, uploaded and was horrified to receive a review of 'spam': _We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Learn more about our requirements to prevent spam in App Review Guideline 4.3(a)._ Being confused by this response, I initially thought this must be because they're comparing it to the old upload which has been deleted from the store. I went ahead and expained this but also asked for more info just in case someone has repacked my product. I received this response: Than
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594
Nov ’24
App Review Guideline 4.3(a)
Hello there, We have created fresh new app for Password auto fill and passkey handling with unique UI and then when we submitted out app apple rejected app for the reason App Review Guideline 4.3(a) so please guide us how we can resolve still we have created as new app and code was also created by us! Thank you, LOGICLINE Infotech.
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335
Nov ’24
App Review-4.3 spam
Our team has recently encountered a tricky issue: our game app was rejected during the App Store review process due to Guideline 4.3(a) - Design - Spam. We firmly believe this to be a miscarriage of judgment, as our game app is entirely self-developed and does not copy or imitate any other app. We've noted that the App Store review team may have considered our app to share similar binaries, metadata, and/or concepts with other apps on the App Store. However, we would like to emphasize that our team has invested a significant amount of time, effort, and creativity in developing this app. Despite our best efforts, our app was still rejected. We are sincerely seeking help and advice from the Apple Developer Forums community. Have any other developers encountered a similar situation, and if so, how did you resolve it?
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575
Oct ’24
Guideline 4.3(a) - Design - Spam
Hi, Thank you for your feedback regarding our app submission. We understand that the latest version was rejected under Guideline 4.3(a) - Design - Spam. We would like to confirm that our app is unique, combining casual gaming and video chat to deliver an engaging and distinct user experience. This update is critical for ensuring optimal performance on iOS 18 and providing a seamless experience for users who have already upgraded. We hope to resolve this matter fully and avoid encountering similar issues with this guideline in future submissions. We kindly request that the review team re-evaluate our app’s uniqueness and design. Additionally, we would greatly appreciate your assistance in expediting the review process so we can release this important update to our users. If further clarification or additional information is needed, please don’t hesitate to reach out. Thank you for your understanding and support. Best regards, The Fachat Team
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Nov ’24
4.3 Design Spam - Roadblock
Hi, I am stuck at Design Spam, I have done numerous revisions but still i am getting We still noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. from app review team. The app which I am trying to submit is a simple social media app, and its been almost a month it could not pass the review. I have updated meta data, updated assets but still app is getting rejected. Has anyone faced similar case, if yes then how did they solved it? Any help would be appreciated. Thanks
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341
Nov ’24
App Review rejected due to Guideline 4.3(a) - Design - Spam
Hello, My app was rejected because of App Review Guideline 4.3(a). The guideline says: Don’t create multiple Bundle IDs of the same app. If your app has different versions for specific locations, sports teams, universities, etc., consider submitting a single app and provide the variations using in-app purchase. The original answer is: We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. I am very confused. I just bought a Mac and iPhone and ported my Android app Travel Trivia from Weltraumerei to iOS. So I don't have other apps in the Apple App Store. I created my app all by myself and did not repacked another apps or similar procedure. I have only one bundle id. There is one app with a similar concept in the store which unfortunately has the name Travel Trivia. So I ren
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Nov ’24
Reply to App Review rejected due to Guideline 4.3(a) - Design - Spam App Store Distribution & Marketing
Thanks Jay_limbani for this topic, I'm facing this issue as well. Let me borrow your topic to ask Apple App Review Team to assit me, hope you don't mind. Appreciate and thank you. Submission ID : c845d491-a9e6-46b2-81d1-acb659cf55c6 Dear App Review Team, I hope this message finds you well. Harmonian is not just another app; it’s a heartfelt effort to create a platform where individuals facing life’s challenges can find support, guidance, and hope. It is a unique, ad-free space focused on fostering mental well-being, empathy, and positive engagement—unlike entertainment-driven or generic platforms. Our mission is to make a meaningful difference by helping people connect, share, and uplift one another in a safe and harmonious environment. I understand your concerns under Guideline 4.3(a) regarding similarities with other apps. While certain features may seem familiar, I assure you that Harmonian is fundamentally different in its purpose, execution, and user experience. It is built with a focus on pers
Nov ’24
App Review rejected due to Guideline 4.3(a) - Design - Spam App Store Distribution & Marketing
Hello, My app was rejected because of App Review Guideline 4.3(a). The guideline says: Don’t create multiple Bundle IDs of the same app. If your app has different versions for specific locations, sports teams, universities, etc., consider submitting a single app and provide the variations using in-app purchase. The original answer is: We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. I am very confused. I just bought a Mac and iPhone So I don't have other apps in the Apple App Store. I created my app all by myself and did not repacked another apps or similar procedure. I have only one bundle id. There is one app with a similar concept in the store which unfortunately has the name weapon mods for gmod. So I renamed my app for iOS to map addons for gmod to addons for g
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724
Nov ’24
App Review
HI Team! I had submitted an update for my game which was already live. I didn’t change any designs in the game, I just removed the bugs and added a 'Rate Us' button link. Still, my game is being flagged at 4.3, even though it was previously live and running fine on the app store.
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206
Nov ’24
Removed due to Guideline 4.3(a) - Design - Spam
Hi, For 10 days now we've been rejected with no answer. I am afraid Apple will never answer us... and 3 years of development down the drain. My team and our whole families are waiting but as the days go by, it is looking more and more grim for us I am afraid. Is there anything we can do? Our game had a decent rating and audience reception so far. All of our code is built by us over thousands of hours. We have alot of features that competitors do not have, this was even mentioned by several Youtubers and called out as a unique game. Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Any advice would be so appreciated ! Thank you, Alex
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1.2k
Nov ’24
Visual Novel Game Rejection due to Design 4.3 (a) Spam
Hello, My company is developing an interactive story game (or a visual novel with multiple ongoing and updated stories). We've added a few unique features to add value to our proposal, but we have been rejected due to Design 4.3 (0) Spam two times now. When trying to get more information from the message from the App Review team, we're only getting what we believe are automated responses Here's the message to our first submission: Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality After the first rejection, we looked into the game and make substantial changes t
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373
Oct ’24