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In-App Purchase Continuous Rejection
Dear Reviewers/Apple Team/Community, We have trying to submit our app continuously for review and being rejected continuously by Apple. Our app works perfectly fine in TestFlight using the same ID apple is using. We have also provided recorded video of the testing in TestFlight to Apple reviewer. However, despite our requests below things are not done: Before testing the in-app purchase subscription are not being approved, despite us requesting the same every time during submissions. At times we are getting snapshots under error category, where everything is correct even from Apple testing. We have no other way but to explain, give snapshots, give videos to Apple to help them understand how to test the app. We have requested the reviewers multiple times for a call, but we got a call only 1 time. We are not sure what is the way we can get to talk with the reviewer and understand from them the issue they are facing. Can anyone please help us out? Below is on
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Reply to Safely updating an FSKit module via the Mac App Store
Can you confirm that this is happening in macOS 15.7.3 (24G416) in upload a new sysdiagnose if it is? It is, unfortunately, still happening in a macOS 15.7.3 (24G416) VM I'm testing in. I attached a new sysdiagnose to FB21305906. I don't know what (if any) user interface you've implemented, but having some kind of app experience running while your volume is mounted would be the most direct way to prevent these issues. Hmm, ok. So presumably if I just wait for a fix I might be waiting for a while. Right now my own UI is just a guide to enable the file system extension, so there's essentially no reason at the moment for users to keep the app itself open after that point. It's pretty much just in an app because it's necessary for distribution. Maybe I could have some GUI-less mode of the app open whenever the extension mounts something and then kill that instance on unmount? But between sandboxing and App Review complications I don't know if that's actually feasible.
Topic: App & System Services SubTopic: Core OS Tags:
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Cannot submit a new build
Error Domain=ITunesConnectionAuthenticationErrorDomain Code=-26000 Attempting to submit a new build continually failing and I suspect this is due to some issues on Apple's servers (Status code: 502, Bad Gateway) Anyone else seeing this issue? Apple's status page doesn't show any open incidents. [logs] Creating authorization token for App Store Connect API [logs] Ready to upload new build to TestFlight (App: 6746477612)... [logs] Going to upload updated app to App Store Connect [logs] This might take a few minutes. Please don't interrupt the script. [logs] [altool] 2025-12-10 12:04:00.993 *** Error: Unable to upload archive. Failed to authenticate for session: ( [logs] [altool] Error Domain=ITunesConnectionAuthenticationErrorDomain Code=-26000 The server returned an invalid response. This may indicate that a network proxy is interfering with communication, or that Apple servers are having issues. Please try your request again later.nStatus Code: 502 (bad gateway)nnnnnn nnnn nn Bad G
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Reply to Unexpected behavior with multiple apps installed which use shared groups
Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. Please file a bug report, include a small Xcode project and some directions that can be used to reproduce the problem, and post the Feedback number here once you do. If you post the Feedback number here I'll check the status next time I do a sweep of forums posts where I've suggested bug reports. Bug Reporting: How and Why? has tips on creating your bug report.
Topic: App & System Services SubTopic: Core OS Tags:
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Reply to StoreKit 2 Returns 0 Products - Subscriptions “Ready to Submit” in App Store Connect
I have the exact same issue and setup as the OP. All configured as per the Apple docs. Consistently getting zero products returned. Plus, on real device Settings > Developer > Sandbox > Manage > Initiate Purchase fails with incorrect Bundle and/or Prodict ID, but says Could not complete at this time, please try later with correct Bundle & Product ID. Later being 3 days so far for me... Any help please?
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Can I use PermissionKit to request parental consent for a minor accessing features other than chat?
In iOS 26.2, PermissionKit allows apps to request parental consent when a minor attempts to initiate a chat function. I believe this feature would be extremely useful when a minor tries to access other features in an application. For instance, in a real-time streaming service, when a minor attempts to access certain content, I would like to require parental permission. Is it acceptable to use the currently provided PermissionKit to send a request to the parent in this scenario? I am considering providing arbitrary values or nil for the action and PersonInformation parameters in this case. I would appreciate it if a fellow developer or an Apple staff member could confirm the intended scope of PermissionKit and if this kind of non-chat-related use case is permissible.
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Reply to Can I use PermissionKit to request parental consent for a minor accessing features other than chat?
Thank you for your post. We recommend that you sign up for a session with App Review during the weekly Meet with Apple event. Sign in with your Developer ID and select Request a one-on-one App Review consultation. A member of the App Review team will help you with your questions regarding the review process and the App Review Guidelines.
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Reply to Developer Program Membership Still Pending After Successful Payment (Turkey Region)
has now been several more days, and my enrollment status is still Pending with “Purchase your membership” showing on the Developer Account page. I have not received any communication from Apple Support yet, even though my payment was completed and the transaction has fully posted. I also submitted a follow-up to my support case (ID: 102769533427) but still no response. At this point, I am concerned that something may be stuck on Apple’s side and that the enrollment will not complete without manual intervention. If any Apple staff is able to review this issue, I would greatly appreciate assistance. Thank you.
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Developer Program Membership Still Pending After Successful Payment (Turkey Region)
Hello , I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than 5 days, and the enrollment has not been activated. Here are the details: • Region: Turkey • Payment amount: 1029 TRY (local pricing for the Developer Program) • Payment status: Completed / Posted (not pending) • Case ID with Apple Support: 102769533427 • I have already opened a support case, but there has been no resolution yet. I would appreciate any guidance from others who experienced similar issues. Is this a known delay for Turkey-based accounts, or does it usually require man
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Reply to Local Network permission on macOS 15 macOS 26: multicast behaves inconsistently and regularly drops
First up, please understand that I’m not claiming that local network privacy (LNP) is bug free. I’ve seen enough reports like this to understand that there are real issues in play, especially on the Mac where the platform’s greater flexibility makes LNP’s job much harder. However, my experience is that it’s difficult for LNP bugs to get traction unless they come with strong evidence, and ideally a reliable set of steps to reproduce. And that’s going to be the focus of my response here. It also means I’m gonna start with the first pathology, primarily so that I can be sure that we’re aligned when it comes to testing. You wrote: On a clean install of macOS Tahoe (our test setup used macOS 26.0.1 on a Mac mini M2 8GB), we upload the app (version 5.1). We run the app, make sure the selected NIC is the proper one, and open the multicast socket. The app asks us to allow Local Network, we allow it. The first divergence I see is at this step. I don’t have your accessory on my network so no local traffic is generated,
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My apps have been deleted
A month ago, a company filed a false complaint against one of my apps. I contacted Apple and informed them that this was untrue, uploading videos and screenshots proving that my account and apps comply with Apple's policies and that the complaint was baseless. Despite this, I was surprised to find all my apps deleted and my account flagged for deletion in the following days. What should I do? I've been wronged, and I've submitted numerous complaints and contacted technical support by phone and email, but so far, I haven't received any response or attention.
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Desperate with constant Guideline 1.1 Rejection and possible unfair treatment
Hi everyone, I am really not sure where else to go for a piece of mind because our recent review experience has been far from clear (and probably fair). We are a photo editing app developers who deal with AI models, effects and transformations on a constant basis. I believe last year we (like many other apps in the category) introduced effects that get two people in different photos and unite them in one cute/fun/cozy/emotional picture. Be it a couple, a mother and daughter - you name it. Of course all the templates are pre-set, there is no option for users to generate any scene by text-to-image or image-to-image model. Otherwise it would be unsafe. When submitting our app to review in May, 2025 we first faced the situation that this kind of effects are not welcome because of: Guideline 1.1 - Safety - Objectionable Content The app references or includes features that some users may find objectionable or could be used to create objectionable content. Specifically: The app includes templates for generating cont
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Repeated rejection for Guideline 3.1.2 – Privacy Policy & EULA links present, but review still says missing
Hi everyone, I’m currently stuck with repeated App Store rejections under Guideline 3.1.2 (Subscriptions) and I honestly don’t know what else I can change. Apple keeps stating that the Privacy Policy link and Terms of Use (EULA) are missing from the app metadata. However, to the best of my knowledge, everything is already in place: The Privacy Policy link is: ✅ added in the Privacy Policy field in App Store Connect ✅ shown on the paywall ✅ accessible inside the app ✅ included in the app description The Terms of Use (Apple Standard EULA) are: ✅ linked in the app description ✅ shown on the paywall ✅ accessible inside the app This setup has been in place for multiple submissions, yet the app continues to be rejected with the same message saying these links are missing. At this point, I’m unsure: whether Apple expects the links in a very specific field or screen whether the reviewer is checking a different location or if I’m misunderstanding where exactly Apple requires these l
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