Search results for

“We are unable to process your request”

73,576 results found

Post

Replies

Boosts

Views

Activity

If your app has been rejected and you need help resolving the issue, consider taking advantage of one of the following support options available from App Review: Request a call with an Apple representative to discuss the outcome of the review. Make this request in the App Store Connect communication. Submit an appeal to the App Review Board if you believe your app follows the App Review Guidelines. Visit the Contact Us page on Apple Developer and select the App Review tile to learn more.

App Store Distribution & Marketing App Review

Reply to Auto-renewable subscriptions stuck in “Missing Metadata” with all fields completed

Thank you for your post. We've begun investigating but we've been unable to locate your app submission to provide further assistance. Can you provide the name and App ID associated with the app? These can be found in App Store Connect in the App Information tab.

App Store Distribution & Marketing App Review

Reply to DriverKit Access to Built-In MacBook Trackpad Raw HID Reports

I’m not the right person to address that. I don’t have any in-depth experience with HID stuff. Sorry, that would be me and I apologize for having missed your post until now. (thanks to Quinn for giving me a heads up!) Questions reordered for clarity: At what stage is it enforced: activation, personality matching, provider attach, or before Start()? First off, as general background, I have a forum post here that has an overview of the IOKit->DEXT loading flow. In any case, entitlement validation is implemented as a secondary stage of the IOKit passive match process, with each family handling the details of entitlement validation. For reference, this is how the PCI Family does these checks. Is com.apple.developer.driverkit.builtin required for a third-party IOUserHIDEventDriver to match a built-in internal trackpad IOHIDInterface? I haven't actually looked at the HID families implementation in detail so it's possible there are other requirements, but, yes, at a minimum the built-in entitlement is re

App & System Services Core OS

Reply to Rejected under Guideline 1.1.1 (Objectionable Content) — car notification app, looking for advice

If your app has been rejected and you need help resolving the issue, consider taking advantage of one of the following support options available from App Review: Reply to the message from App Review in App Store Connect and request clarification. Request a call with an Apple representative to discuss the outcome of the review. Submit an appeal to the App Review Board if you believe your app follows the App Review Guidelines. Visit the Contact Us page on Apple Developer and select the App Review tile to learn more.

App Store Distribution & Marketing App Review

App with shallow depth entitlement not appearing in Auto-Launch > When Submerged

I'm building a freediving app for Apple Watch Ultra using the shallow depth entitlement (com.apple.developer.submerged-shallow-depth-and-pressure). My app uses WKExtendedRuntimeSession with the underwater-depth background mode, and it works correctly — the session starts, Water Lock activates automatically, and Crown hold water ejection ends the session as expected. However, the app does not appear in Settings > General > Auto-Launch > When Submerged on the watch. Other third-party apps (including one that hasn't been updated in ~2 years and presumably only has the shallow entitlement) do appear in this list. My configuration: WKBackgroundModes: [underwater-depth, workout-processing] WKSupportsAutomaticDepthLaunch: true (Boolean, in watch app Info.plist) Entitlement verified in both the signed binary and provisioning profile watchOS 26.3, Apple Watch Ultra 2 Tested with: development build, TestFlight, and direct Xcode deploy. Watch restarted after each. The app does not appear in any case. T

App & System Services Core OS WatchKit Core Motion

Reply to Unable to register or use passkeys via Safari Web Extension

Mozilla will be landing this change in Firefox soon: https://bugzilla.mozilla.org/show_bug.cgi?id=1956484. Chromium already supports this behavior, as I already noted in the original request. It would be great to get parity across the extension platforms and continue to promote passkeys as the preferred authentication mechanism over passwords. Just to clarify the functionality being requested: Safari extensions should be able to create and use passkeys for domains that they are associated with or have host permissions for. So, for example, instead of only being able to use passkeys bound to a ephemeral Safari Extension origin (i. e. safari-web-extension://UUID), to use passkeys bound to the company's domain (i. e. example.com). I've yet to hear back in Feedback Assistant. How can I better escalate this feature request?

Safari & Web General

Reply to XPC communication between a sandboxed Network Extension and a privileged MachService

[quote='882269022, Pavel, /thread/820631?answerId=882269022#882269022, /profile/Pavel'] is there a guaranteed initialization order between them? [/quote] No, but that doesn’t matter because the launchd on-demand architecture defines away the sorts of ordering problems that plague other systems. If your NE sysex messages your launchd daemon, the system will start the daemon so that it can service the request. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com

App & System Services Core OS

Developer Program payment never processed, support does not reply

Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an Order Acknowledgement e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?

Developer Tools & Services Apple Developer Program Developer Program

Technical Blocker: Family Controls Entitlement for DeviceActivityMonitorExtension (Parent app already approved)

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core automatic re-blocking logic and usage reporting features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing

Developer Tools & Services Apple Developer Program Family Controls Device Activity Screen Time

DMG notarization stuck In Progress 8+ hours — 12 submissions, all showing in-progress, not able to found any log related to any submission id.

Team ID: MB9VR977ND We have changed apple developer account for the our application, after changing account we have submitted app for notarization multiple times but all showing in-progress without any logs. do we need to wait until this passed from apple side ? does submitting many request has any issue ? Submission id: 8c5ac51d-bcd3-4fc4-9b38-671e5ea2bf14

Code Signing Notarization Notarization

139

Reply to After iOS app overlay installation widget process killed OSLaunchdJob | handle= start succeeded, info=spawn failed, error=111: Invalid or missing Program/ProgramArguments

在 iOS26 系统中出现了不同的日志感觉是一类问题 [com.jd.jinrong::com.jd.jinrong.JDJRWidget:Attributes type: JRDingPanActivityAttributes:CC68BF7B-0B52-474B-8DB5-EA9939717315] reload: failed during processing. [w:fix-412.00-h:dyn-64.00-160.00-cr:23.5-s:1.0.fam:medium]: ChronoCore.PlatterContentError(code: Returned timeline could not be accepted, targetIdentifer: [com.jd.jinrong::com.jd.jinrong.JDJRWidget:Attributes type: JRDingPanActivityAttributes:CC68BF7B-0B52-474B-8DB5-EA9939717315], contentIdentifer: [w:fix-412.00-h:dyn-64.00-160.00-cr:23.5-s:1.0.fam:medium], destinationURL: nil, underlyingError: Optional(Error Domain=NSCocoaErrorDomain Code=4 无法将“CC68BF7B-0B52-474B-8DB5-EA9939717315-w/fix-412.00-h/dyn-64.00-160.00-cr/23.5-s/1.0.fam/medium.activity-archive”移到“activities”，因为前者不存在，或包含后者的文件夹不存在。 UserInfo={NSSourceFilePathErrorKey=/var/mobile/tmp/com.apple.chrono/NSIRD_chronod_OmSpXo/CC68BF7B-0B52-474B-8DB5-EA9939717315-w:fix-412.00-h:dyn-64.00-160.00-cr:23.5-s:1.0.fam:medium.activity-archive, NSUserStringVari<…> 更

App & System Services Widgets & Live Activities

Reply to Can NWConnection.receive(minimumIncompleteLength:maximumLength:) return nil data for UDP while connection remains .ready?

[quote='882249022, vishalsehgal, /thread/815465?answerId=882249022#882249022, /profile/vishalsehgal'] In case error remains nil, can I still receive Data as null? [/quote] Yes. That indicates an EOF. As I mentioned earlier, the doc comments are the best source of truth for this stuff. Quoting the doc comment for nw_connection_receive_completion_t from : The content may be NULL in two cases: The receive context (logical message) is now complete, and the callback is only delivering the completed event The connection encountered an error and there is no data to deliver. Note that the content may be non-NULL even in the case of an error if there was some data received before the error was encountered. The caller should process all content it receives, and not necessarily ignore data in case of errors. I don’t think this can happen with UDP because UDP doesn’t support the concept of EOF. [quote='882249022, vishalsehgal, /thread/815465?answerId=882249022#882249022, /profile/vishalsehgal'] Is there any perf

App & System Services Networking

Reply to How to debug a Launch Daemon that requires an App Group provisioning profile for XPC communication

[quote='821027021, Pavel, /thread/821027, /profile/Pavel'] For debugging purposes, I am trying to run the daemon's executable directly from the terminal [/quote] This won’t work. For your launchd daemon to work correctly, it must be started by launchd. I explain why that’s the case in XPC and App-to-App Communication. My general advice for debugging a launchd daemon is: Structure your code so that you can do most of your debugging in unit tests, rather than in your daemon. That’ll make your life much easier. To unit test your XPC code, use the technique in TN3113 Testing and debugging XPC code with an anonymous listener. To debug integration issues: Using LLDB’s --wait-for option to attach to the daemon shortly after it starts. There’s a similar option in Xcode, under Debug > Attach to Process by PID or Name. Or if you absolutely need to debug from the first instruction, add the WaitForDebugger property to your launchd property list. See the launchd.plist man page for details. [quote='821027021, P

App & System Services Processes & Concurrency

Technical Blocker: Family Controls Entitlement for DeviceActivityMonitorExtension (Parent app already approved)

Developer Tools & Services Apple Developer Program Family Controls Device Activity Screen Time

Rejected under Guideline 1.1.1 (Objectionable Content) — car notification app, looking for advice

Hi everyone, I recently got rejected under Guideline 1.1.1 - Safety - Objectionable Content and I'm struggling to understand how my app falls under this category. Looking for advice from anyone who's dealt with similar rejections. What the app does: AutoSignal is a vehicle notification app designed for the Bulgarian market. It solves a very common real-world problem - needing to contact a car owner when their vehicle is double-parked, blocking you in, has its lights left on, or has been hit/damaged while parked. The core flow is: A user scans a license plate using their phone camera If the car owner is registered in the app, they receive an anonymous push notification (e.g., Your car with plate XX 1234 XX is blocking someone or Your lights are on) The car owner can then take action Users can also report vehicle damage cases with temporary witness notes that auto-expire after 7 days. Why I believe it doesn't violate 1.1.1: The app does not expose any personal information. Notifications are fully anonymous - th

App Store Distribution & Marketing App Review App Store