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“testflight the requested app is not avaliable”

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App rejected 13+ times for UIRequiredDeviceCapabilities after adding DeviceActivity extensions — what am I missing?
I've been stuck on Guideline 2.3 for two weeks now and I'm running out of ideas. My app is iPhone-only (UIDeviceFamily = [1]) and has been on the App Store since January. Version 2.1.9 passed review fine. The only change in 2.1.10 is adding two DeviceActivity extensions — a DeviceActivityMonitor and a DeviceActivityReport — for screen time-based stress detection. Every build since then gets rejected with the same message: The UIRequiredDeviceCapabilities key in the Info.plist is set up in such a way that the app will not install on the device used in review. Review devices: iPhone 14 Pro, iPhone 17 Pro Max, iPad Air M3. Here's what I've tried across 13+ submissions: UIRequiredDeviceCapabilities as [arm64] (array) — rejected Empty array [] — rejected Removed the key entirely — upload validation fails, Xcode re-injects arm64 anyway Post-build script to force [arm64] — rejected Dictionary format {arm64: true} — rejected Added com.apple.developer.family-controls to extension en
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Unable to submit for App Review
Hi. I’m unable submit to a new Version of my App. If i want to Add for Review, i get the Error Message: “Unable to Add for Review The items below are required to start the review process: This build is using a beta version of Xcode and can’t be submitted.” The new Version is Uploaded from the Latest Version of Swift Playground for iPad(4.7). No Betas
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1h
Inquiry Regarding In-App Purchase Refund Handling
After a user successfully completes a purchase and later requests a refund, how long does it typically take for the refund to be processed and take effect? How does Apple notify developers when a refund has been issued for an in-app purchase? Are there specific mechanisms or recommended approaches to reliably receive such notifications? In cases where users may abuse the refund system (e.g., frequent or malicious refund requests), is there any way for developers to prevent or intervene in the refund process?
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Reply to Inquiry Regarding In-App Purchase Refund Handling
After a user successfully completes a purchase and later requests a refund, how long does it typically take for the refund to be processed and take effect? What does the App Store app tell you about requesting a refund? In cases where users may abuse the refund system (e.g., frequent or malicious refund requests), is there any way for developers to prevent or intervene in the refund process? There are cheaters wherever you go. It's not just app users. There are software developers who abuse the system with fake 5-star ratings and bogus last-minute discount price claims. You are simply better off staying away from these people and concentrating on development instead. I wouldn't waste a minute of my valuable time becoming a cat to chase mice.
1h
DeviceActivityMonitor extension rejected by App Store Connect validator — NSExtensionPointIdentifier "com.apple.deviceactivity.monitor" invalid (IrisAPI -19241)
Hi everyone, I'm building an iOS app that uses a DeviceActivityMonitor app extension as part of the Screen Time / Family Controls API. Every time I try to upload my IPA to App Store Connect, the validation fails with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.deviceactivity.monitor, in the Info.plist of 'Alexandria.app/PlugIns/AlexandriaActivityMonitor.appex' is invalid. Error Domain=IrisAPI Code=-19241, iris-code=STATE_ERROR.VALIDATION_ERROR What I have verified (everything looks correct): NSExtensionPointIdentifier = com.apple.deviceactivity.monitor NSExtensionPrincipalClass = AlexandriaActivityMonitor.AlexandriaActivityMonitorExtension (correctly resolved in the compiled binary, verified with plutil -p) The Swift class correctly subclasses DeviceActivityMonitor CFBundleShortVersionString matches the main app Both the main app and extension provisioning profiles explicitly contain com.apple.developer.family-co
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2h
Activation of Apple developer account
Hello everyone I paid for an Apple Developer subscription, but after a week, about 7-8 days, I still haven't got access to the developer's funds, the subscription is active, the money has been debited, please help me access and activate the developer account, I haven't been answered for several days, I'm very upset. I just don't know what to do, they don't respond to my requests, the phone number is not listed anywhere, I can't call. The Apple Developer subscription is displayed in the App Store subscriptions, the money is debited, the account is inactive, and my Apple Developer account is empty. This is my first and very sad experience. Request number: 102847825967 Order ID MM63GT8S8N Document number 670111691457
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Reply to Strange Reviewer Behaviour & Feedback
Each review is a drip feed of one or two problems rather than a full review of all problems in one go - surely this has a cost associated which Apple is bearing unnecesarily? In the last week, all rejection reasons could have been stated months ago. That's because those issues have not been resolved? I don't understand why I should be asked if people will be interacting in my community forum - thats the entire point of a forum. Search the guideline for 'moderate.' 2.The chatbots are on the dashboard of my app, there is only one dashboard in my app, everything on my app is in one place, so the reviewer didn't even look for the feature. It's not they who have developed your app. I don't know what the chatbots are, either. The dashboard? I have no clue. I would use the language that your grandparent could understand if I were you. I often given them a video tutorial with subtitles.
3h
Strange Reviewer Behaviour & Feedback
Hi there! I'm trying to get my first app released. It's been 40 rejections for over 2 months. And there is a TV show which I am hoping to go on, but I can't without the app being released. Some of the issue has been my newbieness to Apple admittedly but things have become bizaare this week particularly. Each review is a drip feed of one or two problems rather than a full review of all problems in one go - surely this has a cost associated which Apple is bearing unnecesarily? In the last week, all rejection reasons could have been stated months ago. The problem is that it appears that a bot is testing the app not a human. For instance a reviewer flagged that a Continue button is not pressable. When in reality I added an intentional delay of 120ms for app stability, the reviewer didn't or couldn't try to tap the button twice. Separate example: twice reviewers have brought up my sign in button has not worked (04/01 & 03/16) - and twice I have exp
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Reply to App rejected 13+ times for UIRequiredDeviceCapabilities after adding DeviceActivity extensions — what am I missing?
Saw your Post and noticed no advice has been given as yet. Unfortunately this seems common on here! I am not a member of the Apple Developer Program so not sure how good it is but am suggesting you have a look at it and see if you have more luck by joining.
Topic: App & System Services SubTopic: General Tags:
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9m
App rejected 13+ times for UIRequiredDeviceCapabilities after adding DeviceActivity extensions — what am I missing?
I've been stuck on Guideline 2.3 for two weeks now and I'm running out of ideas. My app is iPhone-only (UIDeviceFamily = [1]) and has been on the App Store since January. Version 2.1.9 passed review fine. The only change in 2.1.10 is adding two DeviceActivity extensions — a DeviceActivityMonitor and a DeviceActivityReport — for screen time-based stress detection. Every build since then gets rejected with the same message: The UIRequiredDeviceCapabilities key in the Info.plist is set up in such a way that the app will not install on the device used in review. Review devices: iPhone 14 Pro, iPhone 17 Pro Max, iPad Air M3. Here's what I've tried across 13+ submissions: UIRequiredDeviceCapabilities as [arm64] (array) — rejected Empty array [] — rejected Removed the key entirely — upload validation fails, Xcode re-injects arm64 anyway Post-build script to force [arm64] — rejected Dictionary format {arm64: true} — rejected Added com.apple.developer.family-controls to extension en
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1
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0
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20
Activity
9m
Reply to Swift Playgrounds and App Store Connect
I can only advise you the way I do it… I don’t use AppStore Connect to find my App upload. I use Safari and login to https://appstoreconnect.apple.com Try that and you should be able to find your app.
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1h
Swift Playgrounds and App Store Connect
Hello everyone, On my iPad when I press upload to App Store Connect, It tells me uploaded successfully to App Store Connect. When I go to App Store Connect and to Build section, My app is not there. Am I looking in the right place?
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1
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881
Activity
1h
Reply to Unable to submit for App Review
I am experiencing the same problem and have just submitted a Post (unfortunately before seeing your post). ChatGTP has advised me that it could be a matter of waiting for Apple to update the latest version from Beta to a Full Version. This I have not been able to confirm.
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1h
Unable to submit for App Review
Hi. I’m unable submit to a new Version of my App. If i want to Add for Review, i get the Error Message: “Unable to Add for Review The items below are required to start the review process: This build is using a beta version of Xcode and can’t be submitted.” The new Version is Uploaded from the Latest Version of Swift Playground for iPad(4.7). No Betas
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2
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0
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173
Activity
1h
Inquiry Regarding In-App Purchase Refund Handling
After a user successfully completes a purchase and later requests a refund, how long does it typically take for the refund to be processed and take effect? How does Apple notify developers when a refund has been issued for an in-app purchase? Are there specific mechanisms or recommended approaches to reliably receive such notifications? In cases where users may abuse the refund system (e.g., frequent or malicious refund requests), is there any way for developers to prevent or intervene in the refund process?
Replies
1
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0
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30
Activity
1h
Reply to Inquiry Regarding In-App Purchase Refund Handling
After a user successfully completes a purchase and later requests a refund, how long does it typically take for the refund to be processed and take effect? What does the App Store app tell you about requesting a refund? In cases where users may abuse the refund system (e.g., frequent or malicious refund requests), is there any way for developers to prevent or intervene in the refund process? There are cheaters wherever you go. It's not just app users. There are software developers who abuse the system with fake 5-star ratings and bogus last-minute discount price claims. You are simply better off staying away from these people and concentrating on development instead. I wouldn't waste a minute of my valuable time becoming a cat to chase mice.
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Boosts
Views
Activity
1h
DeviceActivityMonitor extension rejected by App Store Connect validator — NSExtensionPointIdentifier "com.apple.deviceactivity.monitor" invalid (IrisAPI -19241)
Hi everyone, I'm building an iOS app that uses a DeviceActivityMonitor app extension as part of the Screen Time / Family Controls API. Every time I try to upload my IPA to App Store Connect, the validation fails with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.deviceactivity.monitor, in the Info.plist of 'Alexandria.app/PlugIns/AlexandriaActivityMonitor.appex' is invalid. Error Domain=IrisAPI Code=-19241, iris-code=STATE_ERROR.VALIDATION_ERROR What I have verified (everything looks correct): NSExtensionPointIdentifier = com.apple.deviceactivity.monitor NSExtensionPrincipalClass = AlexandriaActivityMonitor.AlexandriaActivityMonitorExtension (correctly resolved in the compiled binary, verified with plutil -p) The Swift class correctly subclasses DeviceActivityMonitor CFBundleShortVersionString matches the main app Both the main app and extension provisioning profiles explicitly contain com.apple.developer.family-co
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4
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0
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156
Activity
2h
Reply to DeviceActivityMonitor extension rejected by App Store Connect validator — NSExtensionPointIdentifier "com.apple.deviceactivity.monitor" invalid (IrisAPI -19241)
Same issue! Moreover, device activity monitor isn't even being instantiated in the app based on OS logs. Would be grateful for an update here if anyone has one. Thanks :)
Topic: App & System Services SubTopic: General Tags:
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2h
Reply to Cannot submit a new app because of a bug in a compliance
I'm having the same problem with Part XX of the ITA (I'm in Canada). I've been in compliance for days, everything in an active state, but app store connect says I'm not, so I can't bundle subscriptions/in-app purchases in my app, which means I can't submit it.
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2h
Cannot submit a new app because of a bug in a compliance
Hello all! I'm trying to submit a new app but App Store Connect keeps throwing an error saying add compliance information for Directive on Administrative Cooperation–7th Amendment (DAC7). The thing is that this compliance IS submitted and in active status for days now. I keep on re-submit it, but still getting this error.
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2
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0
Views
36
Activity
2h
Activation of Apple developer account
Hello everyone I paid for an Apple Developer subscription, but after a week, about 7-8 days, I still haven't got access to the developer's funds, the subscription is active, the money has been debited, please help me access and activate the developer account, I haven't been answered for several days, I'm very upset. I just don't know what to do, they don't respond to my requests, the phone number is not listed anywhere, I can't call. The Apple Developer subscription is displayed in the App Store subscriptions, the money is debited, the account is inactive, and my Apple Developer account is empty. This is my first and very sad experience. Request number: 102847825967 Order ID MM63GT8S8N Document number 670111691457
Replies
1
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0
Views
52
Activity
2h
Reply to Strange Reviewer Behaviour & Feedback
Each review is a drip feed of one or two problems rather than a full review of all problems in one go - surely this has a cost associated which Apple is bearing unnecesarily? In the last week, all rejection reasons could have been stated months ago. That's because those issues have not been resolved? I don't understand why I should be asked if people will be interacting in my community forum - thats the entire point of a forum. Search the guideline for 'moderate.' 2.The chatbots are on the dashboard of my app, there is only one dashboard in my app, everything on my app is in one place, so the reviewer didn't even look for the feature. It's not they who have developed your app. I don't know what the chatbots are, either. The dashboard? I have no clue. I would use the language that your grandparent could understand if I were you. I often given them a video tutorial with subtitles.
Replies
Boosts
Views
Activity
3h
Strange Reviewer Behaviour & Feedback
Hi there! I'm trying to get my first app released. It's been 40 rejections for over 2 months. And there is a TV show which I am hoping to go on, but I can't without the app being released. Some of the issue has been my newbieness to Apple admittedly but things have become bizaare this week particularly. Each review is a drip feed of one or two problems rather than a full review of all problems in one go - surely this has a cost associated which Apple is bearing unnecesarily? In the last week, all rejection reasons could have been stated months ago. The problem is that it appears that a bot is testing the app not a human. For instance a reviewer flagged that a Continue button is not pressable. When in reality I added an intentional delay of 120ms for app stability, the reviewer didn't or couldn't try to tap the button twice. Separate example: twice reviewers have brought up my sign in button has not worked (04/01 & 03/16) - and twice I have exp
Replies
2
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0
Views
32
Activity
3h