[tags:wwdc20-10117]

Recently we are seeing 502 errors on the receipt validating API, documented here: https://developer.apple.com/documentation/appstorereceipts/verify-receipt 502 Bad Gateway: 502 Bad Gateway502 Bad GatewayApple Here are logs of the occurrences: ・2026/03/20 17:03:21 - 17:04:41：10 cases ・2026/03/22 01:44:33：1 case ・2026/03/22 15:03:02：1 case ・2026/03/24 17:05:08 - 17:20:53：62 cases ・2026/03/25 06:34:56 - 06:37:21：18 cases Has anyone else seen problems like these recently? We are planning to move to the newer (non-deprecated) APIs, but are expecting that to take a minute.

Hi everyone, I'm building an iOS app using Capacitor 6 with Swift Package Manager (SPM). I have a custom native plugin (AppleIAPPlugin) for StoreKit 2 In-App Purchases that lives in the App target (not as an SPM package). Despite compiling successfully, the JavaScript bridge throws: AppleIAP plugin is not implemented on ios Setup AppleIAPPlugin.swift: swift import Foundation import Capacitor import StoreKit @objc(AppleIAPPlugin) public class AppleIAPPlugin: CAPPlugin, CAPBridgedPlugin { public let identifier = AppleIAPPlugin public let jsName = AppleIAP public let pluginMethods: [CAPPluginMethod] = [ CAPPluginMethod(name: getProducts, returnType: CAPPluginReturnPromise), CAPPluginMethod(name: purchase, returnType: CAPPluginReturnPromise), CAPPluginMethod(name: restorePurchases, returnType: CAPPluginReturnPromise), CAPPluginMethod(name: getCurrentEntitlements, returnType: CAPPluginReturnPromise), CAPPluginMethod(name: openManageSubscriptions, returnType: CAPPluginReturnPromise), ] @objc func getProducts(_ call

[EDIT: Please ignore. Will delete in a second] Transaction.currentEntitlements is returning the complete history of transactions on a subscription product. I have a program with an In-App Purchase for a monthly subscription. I am testing with a local StoreKit file in Xcode. I configured the StoreKit test file to update every minute. When the program starts, I retrieve the current transactions from StoreKit to see if there is an active subscription. for await verificationResult in Transaction.currentEntitlements { guard case .verified(let transaction) = verificationResult else { continue } // update status for subscriptions This morning's testing is showing transactions for all transactions, both current and past. The current subscription renewal is sent plus all the past renewals that have expired. I thought in my previous testing that only one transaction (i.e., the latest/current) was sent per Product ID. Is this (all subscription transactions) the expected behavior, or should I file a bug report? Example d

Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://developer.apple.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://developer.apple.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = trans

I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: The Product ID you entered is already being used by another subscription. My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.

I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?

I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap Sign In under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account withou

hello this is my first time putting an app on subscriptions in Storekit, I believe I did everything correctly, from my paywall to everything in Xcode and apple connect, including agreements and sandbox, my sandbox in app purchase worked on all my subscriptions but when I my app was live in store it said purchase could not be made, basically apple wasn't returning what it needs to. my subsections are all approved and say active including my subscription group. bundle ID matches everywhere and so does product id, does anyone know what could possibly be the issue? and how to fix, I would really appreciate any insight.

When my app tries to access a subscription, StoreKit's products(for:) always returns zero results. Similarly, SubscriptionStoreView always shows Subscription Unavailable followed by The subscription is unavailable in the current storefront. The app is a watch-only app (no iPhone companion app). The app and the subscription product were each approved in App Store Connect over two weeks ago. The problem occurs when the app is installed from TestFlight, when the app is installed from the App Store (production), and when run in the Xcode debugger. The only time the app successfully accesses the subscription when simulating it in Xcode with a .storekit file. How should my app access the subscription? Repro: App Store bundle ID: com.toolsay.hoopref Phone app target (unused) bundle ID: com.toolsay.hoopref Watch app bundle ID: com.toolsay.hoopref.watchapp Subscription product ID: com.toolsay.hoopref.pro.annual Subscription availability: All countries and regions App Store listing let products = try await Product.prod

Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: the user is charged the subscription exists in Apple ID but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!

Hi, My app VITTRA has been approved and is live on the App Store. also i have already pushed even another update …However, I submitted two in-app purchases along with the app: 1. VITTRA Pro (Non-Consumable) — Status: “In Review” 2. AI Scan Pack (Consumable) — Status: “Waiting for Review” The app binary was approved and distributed, but the IAPs are still under review. My app’s core functionality depends on these purchases being available to users. A few questions: 1. Is it normal for IAPs to remain in review after the app itself has been approved and distributed? 2. Is there an expected timeline for IAP reviews when submitted alongside a new app? 3. Is there anything I can do to expedite the process, or should I just wait? Any guidance would be appreciated. Its a real frustrating situation and there is not a single response from the support. Thanks!

Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Activ

We are implementing promo/offer codes for our iOS app’s subscription in-app purchases and have several technical questions regarding validation, receipt data, and integration. Could you please provide guidance on the following points? Testing/Validating Custom Codes Without Production Release: How can we validate custom promo/offer codes in a non-production environment? Current documentation indicates promo codes only work in production, requiring app submission and future release date setup for testing. Receipt Data for Redeemed Codes: The receipt currently includes only offer_code_ref_name, not the exact redeemed code (e.g., “ABC123”) entered by the user. Is there a way to retrieve the specific offer code used via receipts, App Store Server API, or other endpoints? Server-Side Validation Best Practices: What are the recommended best practices for server-side validation of offer codes, including using App Store Server API for transaction verification? Passing appAccountToken for Coupons: How can we pass an a

Hello, I’m having an issue with my first subscription for my app WealthSlices, where the subscription appears correctly when testing locally from Xcode, but App Store reviewers appear unable to retrieve the product. Symptoms When I run the app from Xcode on my iPhone using the Sandbox environment: The subscription loads successfully. The purchase sheet appears. I can complete a sandbox purchase. However, when App Review tests the app, the paywall fails to load products and the app shows the following message: No Products found. Purchases are temporarily unavailable on this device. Environment App: WealthSlices Platform: iOS Testing locally via Xcode → Sandbox Apple ID Subscription type: Auto-renewable subscription Product: WealthSlices Basic ($9.99/month) StoreKit: StoreKit 2 Current build: 1.0.7 (Build 32) What works locally When running via Xcode: StoreKit successfully fetches products. The subscription sheet appears with the correct pricing. Sandbox purchase flow completes normally. What appears to happen

Hi, I am submitting auto-renewable subscriptions for the first time for a brand new iOS app (never approved before). Setup: App ID has In-App Purchase capability enabled Subscriptions created under a subscription group All metadata (pricing, localization, availability) completed Subscriptions currently show In Review Testing via TestFlight build Bundle ID matches App Store Connect Using react-native-iap (StoreKit under the hood) When calling: await getSubscriptions({ skus }) I consistently get: products fetched: 0 ProductsUnavailableError Also, the app version page does not show the “In-App Purchases and Subscriptions” section. Question: For a brand new app, will StoreKit return empty products while the first subscriptions are in review? Do the first subscriptions need to be approved and/or attached to a new app version before they become available in TestFlight sandbox? Thanks for any clarification.