We fetch the App Store Analytics – App Installs & Deletions (Daily) report via the Analytics Reports API and land each delivery into S3. The rows we ingest contain fields like Date, Event, Download Type, Counts, and Unique Devices. We’re trying to compute for example Installations and First-time downloads so our warehouse totals match the App Store Connect UI exactly, but our counts are consistently higher when we aggregate (with filter conditions being the same). Questions: (1) Official dedupe/versioning approach: What's the recommended approach to avoid double counting across API deliveries and to match the UI exactly? If later deliveries can revise past dates, what field(s) or process should we rely on to decide which records to keep for a given Date? (2) Completeness window: For daily data, is the recommended approach to publish rolling values that may change for a few days, or waiting until dates are considered “complete” before reporting? Any best-practice guidance would be helpful. Thanks!

I am following the Downloading Analytics Reports guide which consists of five steps: request the ONGOING report generation for the app once list all analytics report requests for the app list all analytics reports based on the analytics report request id :x: list all analytics report instances based on the analytics report id list all segments of the analytics report instance to get the download url I can only complete the third step which returns a list of all available reports. However when I continue with step four, the request for the analytics report instances returns with a response code 200 but the data array is always empty: I am using the Home Screen Widget Installs report but this is also happening for other reports Also changing or omitting the filter doesn't change anything { "data": [], "links": { "self": "https://api.appstoreconnect.apple.com/v1/analyticsReports/{reportId}/instances?filter%5Bgranularity%5D=DAILY" }, "meta": { "paging": { "total": 0, "limit": 50 } } } What could be the reason that the data array is empty and how can I fix it because there is no error message?

Hi Guys, I tried using ChatGPT for help with this but it keeps hallucinations incorrect instructions so hoping you can help- using the App Store Connect data on things like retention, what is the best way to see: • Since the launch of my app, % of users who drop on day 2 since installing the app, % of users who drop on day 3 since installing the app, etc. • Of users who downloaded the app in May 2025, how many have used it in in October 2025 • Of users who downloaded the app in June 2025, how many have used it in in October 2025 Note also that I don’t have any other BI tools integrated to the app. The only data available to me is what comes in App Store Connect already. Thanks!

We have recently ingested data using the App Store Connect API for: App Store Discovery and Engagement App Store Downloads I'm unable to match figures from fairly basic reports and I can't understand where I'm going wrong. For example: Running figures from App Store Connect > Analytics > Metrics > Product Page Views, with no filters, for a given date (e.g. 1 July 2025) - I get a completely different figure (smaller, almost half the volume) than when I try to use the data from the App Store Discover and Engagement report for the same date. For reference, I am looking at the sum of counts when event = Page view and page type = Product page. It's a similar thing for First-Time Downloads. Am I missing something obvious?

Dear Apple Developer Support, I hope this message finds you well. I am a game developer looking to integrate Game Center into our game. Before proceeding, I would like to understand the analytical capabilities available post-integration. Specifically, I am interested in tracking detailed metrics such as: The number of new player downloads driven by Game Center features (e.g., friend challenges, leaderboards, or achievements). Data on user engagement and conversions originating from Game Center interactions. I have explored App Store Connect’s App Analytics but would appreciate clarification on whether Game Center-specific data (e.g., referrals from challenges or social features) is available to measure growth and optimize our strategies. If such data is accessible, could you guide me on how to view it? If not, are there alternative methods or plans to incorporate this in the future? Thank you for your time and assistance. I look forward to your response. Best regards, Bella

Hello everyone, We recently implemented one-time use offer codes in some of our apps and have started distributing them to select users. I am currently trying to obtain a report from ASC to see how many of these codes have been redeemed and how many have not. However, when I follow Apple's instructions to access the reports in the Sales and Trends section, I cannot find the 'Subscription Offer Redemption Report'. Does anyone know how I can access these reports? Any assistance would be greatly appreciated! Thank you!

When redeeming a custom offer code, I'm not able to see the actual offer code ID in the Subscriber report - only the subscription offer name is present. I'm going off of the documentation for the Promotional Offer ID column: A code that you create for customers to enter and redeem the subscription offer. https://developer.apple.com/help/app-store-connect/reference/subscriber-report Is the documentation wrong? How are we supposed to measure the performance of our offer codes beyond the initial redemption? For example, with the offer name I can see how my "Holiday Promos" offer is doing but can't see the actual performance of "BLACKFRIDAY30" vs "MOTHERSDAY30".

Hello, I’m encountering a consistent HTTP 400 – Bad Request error when attempting to retrieve daily sales reports via the App Store Connect API. The request format follows the official documentation: https://developer.apple.com/documentation/appstoreconnectapi/get-v1-salesreports. Here is an example of the request I’m making: curl --location --globoff \ ' https://api.appstoreconnect.apple.com/v1/salesReports?filter[frequency]=DAILY&filter[vendorNumber]=<REDACTED VENDOR NUMBER>&filter[reportDate]=2025-08-11&filter[reportType]=SALES&filter[reportSubType]=SUMMARY' \ --header 'Authorization: Bearer <REDACTED_JWT>' This request worked without issues until August 6, 2025 (Obviously using the previous day date), but from August 7 onward it returns a 400 error. Could you please confirm: Whether there have been any changes to the required query parameters (e.g., filter[version]). If there are any known issues with the SALES / SUMMARY / DAILY endpoint. Aside from the images attached, our buffer error also shows: new Uint8Array([60, 33, 100, 111, 99, 116, 121, 112, 101, 32, 104, 116, 109, 108, 62, 60, 104, 116, 109, 108, 32, 108, 97, 110, 103, 61, 34, 101, 110, 34, 62, 60, 104, 101, 97, 100, 62, 60, 116, 105, 116, 108, 101, 62, 72, 84, 84, 80, 32, 83, 116, 97, 116, 117, 115, 32, 52, 48, 48, 32, 226, 128, 147, 32, 66, 97, 100, 32, 82, 101, 113, 117, 101, 115, 116, 60, 47, 116, 105, 116, 108, 101, 62, 60, 115, 116, 121, 108, 101, 32, 116, 121, 112, 101, 61, 34, 116, 101, 120, 116, 47, 99, 115, 115, 34, 62, 98, 111, 100, 121, 32, 123, 102, 111, 110, 116, 45, 102, 97, 109, 105, 108, 121, 58, 84, 97, 104, 111, 109, 97, 44, 65, 114, 105, 97, 108, 44, 115, 97, 110, 115, 45, 115, 101, 114, 105, 102, 59, 125, 32, 104, 49, 44, 32, 104, 50, 44, 32, 104, 51, 44, 32, 98, 32, 123, 99, 111, 108, 111, 114, 58, 119, 104, 105, 116, 101, 59, 98, 97, 99, 107, 103, 114, 111, 117, 110, 100, 45, 99, 111, 108, 111, 114, 58, 35, 53, 50, 53, 68, 55, 54, 59, 125, 32, 104, 49, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 50, 50, 112, 120, 59, 125, 32, 104, 50, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 49, 54, 112, 120, 59, 125, 32, 104, 51, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 49, 52, 112, 120, 59, 125, 32, 112, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 49, 50, 112, 120, 59, 125, 32, 97, 32, 123, 99, 111, 108, 111, 114, 58, 98, 108, 97, 99, 107, 59, 125, 32, 46, 108, 105, 110, 101, 32, 123, 104, 101, 105, 103, 104, 116, 58, 49, 112, 120, 59, 98, 97, 99, 107, 103, 114, 111, 117, 110, 100, 45, 99, 111, 108, 111, 114, 58, 35, 53, 50, 53, 68, 55, 54, 59, 98, 111, 114, 100, 101, 114, 58, 110, 111, 110, 101, 59, 125, 60, 47, 115, 116, 121, 108, 101, 62, 60, 47, 104, 101, 97, 100, 62, 60, 98, 111, 100, 121, 62, 60, 104, 49, 62, 72, 84, 84, 80, 32, 83, 116, 97, 116, 117, 115, 32, 52, 48, 48, 32, 226, 128, 147, 32, 66, 97, 100, 32, 82, 101, 113, 117, 101, 115, 116, 60, 47, 104, 49, 62, 60, 47, 98, 111, 100, 121, 62, 60, 47, 104, 116, 109, 108, 62]) Thank you for your assistance.

I'm looking to automate the download of the Apple Arcade Bonus Payout Report accessible via the App Store Connect "Sales and Trends Reports" page. I've been looking at the documentation for the App Store Connect API here: https://developer.apple.com/documentation/appstoreconnectapi/get-v1-salesreports This page makes it seem as though there is no API connection for the Apple Arcade Bonus Payout Report - is this the case? If so, does anyone have any good solutions for automating downloads of this data source.

Previously created a one time snapshot report that was later deleted. Trying to recreate it but keeping getting a 409. Been already a week since it was deleted. Error message { "errors" : [ { "id" : "b0d8d738-1744-463d-bdcf-a48fbfa5d715", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "You already have such an entity" } ] } Reports request only returns the ONGOING reports link no ONE_TIME_SNAPSHOT . Wonder if it takes time although unlikely or might it be a cache or similar causing the problem.

I use App Store Connect for over 3 years but since about May 9 I noticed two things: the sales of my apps reported by App Store Connect/Trends are down approx. 80% (this could be a coincidence but I hope the data is not up-to-date) an update of one of my apps seems to be stuck in "Waiting for Review" for a couple of days now (in the weeks/months before the review process would be very quick: done in a couple of days). Anyone else having these/similar problems lately?

I hope this message finds you well. I’m reaching out to ask whether specific App Store Connect metrics available in the App Analytics dashboard can also be accessed via the App Store Connect REST API. I have reviewed the official API documentation, but I couldn’t find confirmation regarding the metrics listed below. Could you kindly clarify if the following metrics are available through the REST API? And if so, could you point me to the relevant endpoints or documentation? From the "Usage" group: Installations (Opt-in only) Active Devices Deletions (Uninstalls) From the "App Store" group: Impressions (Unique Devices) Product Page Views (Unique Devices) If these metrics are not available via the REST API, is there an alternative method to programmatically access or export them? Thank you very much in advance for your help and guidance.

Hi everyone, I’m new here. I’m working with the App Store Connect (ASC) Analytics API and I have some questions about how to retrieve historical data for downloads and in-app purchases. I’ve created two types of reports: 1. ONGOING: Retrieves current and recent data. 2. ONE_TIME_SNAPSHOT: Supposedly retrieves historical data. I am specifically interested in the Detailed versions: • App Store Downloads Detailed • App Store Purchases Detailed What's my problem? 1. The ONGOING report brings instances with data from the last few days, which seems correct for App Downloads. But not with Purchases, it brings just a few random days and I'm not sure about the granularity. 2. The ONE_TIME_SNAPSHOT report, however, retrieves instances with data from specific days, but the selection of these days appears to be random. I can’t figure out the criteria behind it. Does anyone know what the selection criteria are for the days that appear in the ONE_TIME_SNAPSHOT report? Is it possible to configure the date range for this type of report? Why are some historical dates available while others are not? Is there a way to ensure that the ONE_TIME_SNAPSHOT report brings data from all days within a specified range? Any advice or insights would be greatly appreciated! Thanks in advance!

I am wondering what the best practice for attributing app installs to Points of Purchase. For example, I will have a map app that a visitor center may display a poster with a bar code to install the app. I need to be able to attribute every install (purchase) made with that barcode to the visitor center. Can an App Store URL include a unique identifier or referrer that will be associated with an app purchase visible somewhere like with App Store Analytics?

We are currently experiencing an issue accessing crash data via the App Store Connect Analytics API for several of our mobile apps. Summary of Issue: For certain app IDs, crash data is clearly visible within the App Store Connect UI under the "App Crashes" report. However, when attempting to retrieve this same data via the official Analytics API, no crash data is returned. Our integration makes the following API calls: GET /v1/analyticsReportRequests/<report_id>/reports?filter[category]=APP_USAGE GET /v1/analyticsReports/<instance_id>/instances GET /v1/analyticsReports/<instance_id>/segment (to retrieve download URL) This process works as expected for some apps, where the “App Crashes” report is available and the segment URL is returned. However, for other apps, while the crash data appears in the UI, the API does not return the “App Crashes” report or any segment URL to download the data. We’ve confirmed the report IDs and used the correct authentication headers in our requests. Question Can anyone please advise why crash data for certain apps is not available via the API, even though it is accessible via the UI? Is this a known limitation or a possible configuration issue on our account?

We started a Product Page Optimization test on Apr 9, and it seems to be running fine but we still can't see the Analytics, even after all this time. It shows this error: "App Analytics is Temporarily Unavailable. Try again later. If the problem persists, contact us.". This is happening with two of our apps at the moment. We have already done tests in the past and this never happened before. This is the bug report number: FB17217419 We would appreciate if someone could take a look and let us know what is happening. Thanks!

I'm following the flow to get my reports data: get the requests (ONGOING or ONE_TIME_SNAPSHOT) for my app (https://api.appstoreconnect.apple.com/v1/apps/{{appID}}/analyticsReportRequests?filter%5BaccessType%5D=ONGOING) get the report (App Sessions Standard, for example) (https://api.appstoreconnect.apple.com/v1/analyticsReportRequests/{{requestID}}/reports?filter%5Bname%5D={{report}}) get the daily instances of the ONGOING request (https://api.appstoreconnect.apple.com/v1/analyticsReports/{{reportID}}/instances?filter%5Bgranularity%5D=DAILY) get the segments for the selected instance (https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/{{instanceID}}/segments) This flow used to work fine, but recently I noticed that the earliest instances (mostly of processing date 2025-02-24 until 2025-02-27 return an error when I'm trying to get the instance segments usint the URL https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/{{instanceID}}/segments. The error is the following: "title": "The specified resource does not exist", "detail": "There is no resource of type 'analyticsReportInstances' with id '32f8b58b-07da-4d50-899f-34a7c0488927'" Even when the list of instances return me such object with ID when consulting the resource https://api.appstoreconnect.apple.com/v1/analyticsReports/{{reportID}}/instances?filter%5Bgranularity%5D=DAILY: { "data": [ { "type": "analyticsReportInstances", "id": "32f8b58b-07da-4d50-899f-34a7c0488927", "attributes": { "granularity": "DAILY", "processingDate": "2025-02-25" }, "relationships": { "segments": { "links": { "self": "https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/32f8b58b-07da-4d50-899f-34a7c0488927/relationships/segments", "related": "https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/32f8b58b-07da-4d50-899f-34a7c0488927/segments" } } }, "links": { "self": "https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/32f8b58b-07da-4d50-899f-34a7c0488927" } }, And as for the days that I can retrieve data, there seems to be happening an Internal Server Error with frequency, but retrying the request seems to solve it.

Hi, I need to calculate DAU, WAU, and MAU for our app and add these metrics to our corporate dashboard. To do this, I gathered data from App Sessions using the App Store Connect API. A few days after requesting the reports, they were generated, and I was able to download them. However, I noticed an issue: the data in the reports doesn't match across different granularities. The sum of sessions, unique devices, and total session duration varies across reports. For example: sum of Total Session Duration is 52626 for DAILY report, 84553 for WEKLY and 155894 for MONTHLY Is this expected behavior? I’m struggling to understand why this inconsistency occurs.

I'm encountering an issue with the App Store Connect Analytics API. to download analytics reports, the app crash data is missing for both ONGOING and ONE_TIME_SNAPSHOT reports. The crash data does appear in the Dashboard, with the numbers greater than 5, so this doesn’t seem to be related to privacy restrictions. Has anyone else experienced this issue? Any insights or suggestions on how to resolve this would be greatly appreciated! Thanks in advance!