Regarding the “App Store Downloads” Analytics Report, I have submitted a report generation request with accessType: ONE_TIME_SNAPSHOT. Reference: https://developer.apple.com/documentation/analytics-reports/app-download I would like to confirm the scope of the Campaign data included in the report generated by this request. In the App Store Connect UI, I understand that there is an upper limit of 200 Campaign entries displayed. For the report output, however, could you please confirm whether it includes all Campaigns measured on the App Store Connect side? Or is there also any upper limit on the number of Campaign records included in the report itself?

Hi everyone! When I attempt the Post Request using Postman, as shown in my attached curl, I receive the error "{ "errors": [ { "status": "405", "code": "METHOD_NOT_ALLOWED", "title": "The request method is not valid for the resource path.", "detail": "The request method used for this request is not valid for the resource path. Please consult the documentation." } ] }". I have constructed the JWT correctly as an admin with correct private Key and Unix Times and I am able to send regular GET requests without issue and I can view the dashboards in App Store Connect. The described POST request is being rejected, although it says so in the documentation: https://developer.apple.com/documentation/appstoreconnectapi/post-v1-analyticsreportrequests. Curl: curl --location 'https://api.appstoreconnect.apple.com/v1/analyticsReportRequests' --header 'Content-Type: application/json' --header 'Authorization: Bearer XXX' --data '{ "data": { "type": "analyticsReportRequests", "attributes": { "accessType": "ONGOING" }, "relationships": { "app": { "data": { "type": "apps", "id": "XXXXXXXXXX" } } } } }' (using ONE_TIME_SNAPSHOT makes no difference) Is this a documentation error ? I'd be happy to hear about a fix.

Hi, I am diving in App Store Connect analytics / sales and trends and I can't find an accurate way to measure / calculate lifetime value (LTV) of users based on different cohorts? I also can't find accurate retention data as there is no data populated in the retention graph. It seems that retention is only based on users that have "opted in." This is the message I see: "Installations and Active Devices only include data from users who have agreed to share their diagnostics and usage information with app developers. In the last day, 27% of all users that installed "App Name" agreed to share their data." Am I missing something? Is there a way I can calculate / see user LTV and/or all user retention? Or is there a third party tool that can provide / calculate accurate LTV / retention?

Hi everyone, I’m currently unable to view crash logs in Xcode Organizer for any of the apps in my account. When I try to access crash reports, I receive the following error: "An error occurred preventing Xcode from downloading version information from App Store Connect. An unexpected error occurred: [<__NSDictionaryM> valueForUndefinedKey:]: this class is not key value coding-compliant for the key [App Name] [Version] (iOS App)." The error message references an app name and version that were previously used. Notably, the original app name included an @ symbol (e.g., @ExampleApp). We suspected this might be contributing to the issue, so we updated the app name to remove the symbol. However, the error persists and still references the old name. Has anyone experienced something similar or found a workaround? Any guidance would be greatly appreciated! Thanks in advance.

Hi! Earlier, I created a report using the appstore api, and it contained WEEKLY and DAILY data. However, I have now created a report for a new app, and after almost a month, it does not have DAILY granularity. How can I obtain it?

Hi! Earlier, I created a report using the appstore api, and it contained WEEKLY and HOURLY data. However, I have now created a report for a new app, and after almost a month, it does not have HOURLY granularity. How can I obtain it?

We fetch the App Store Analytics – App Installs & Deletions (Daily) report via the Analytics Reports API and land each delivery into S3. The rows we ingest contain fields like Date, Event, Download Type, Counts, and Unique Devices. We’re trying to compute for example Installations and First-time downloads so our warehouse totals match the App Store Connect UI exactly, but our counts are consistently higher when we aggregate (with filter conditions being the same). Questions: (1) Official dedupe/versioning approach: What's the recommended approach to avoid double counting across API deliveries and to match the UI exactly? If later deliveries can revise past dates, what field(s) or process should we rely on to decide which records to keep for a given Date? (2) Completeness window: For daily data, is the recommended approach to publish rolling values that may change for a few days, or waiting until dates are considered “complete” before reporting? Any best-practice guidance would be helpful. Thanks!

I am following the Downloading Analytics Reports guide which consists of five steps: request the ONGOING report generation for the app once list all analytics report requests for the app list all analytics reports based on the analytics report request id :x: list all analytics report instances based on the analytics report id list all segments of the analytics report instance to get the download url I can only complete the third step which returns a list of all available reports. However when I continue with step four, the request for the analytics report instances returns with a response code 200 but the data array is always empty: I am using the Home Screen Widget Installs report but this is also happening for other reports Also changing or omitting the filter doesn't change anything { "data": [], "links": { "self": "https://api.appstoreconnect.apple.com/v1/analyticsReports/{reportId}/instances?filter%5Bgranularity%5D=DAILY" }, "meta": { "paging": { "total": 0, "limit": 50 } } } What could be the reason that the data array is empty and how can I fix it because there is no error message?

Hi Guys, I tried using ChatGPT for help with this but it keeps hallucinations incorrect instructions so hoping you can help- using the App Store Connect data on things like retention, what is the best way to see: • Since the launch of my app, % of users who drop on day 2 since installing the app, % of users who drop on day 3 since installing the app, etc. • Of users who downloaded the app in May 2025, how many have used it in in October 2025 • Of users who downloaded the app in June 2025, how many have used it in in October 2025 Note also that I don’t have any other BI tools integrated to the app. The only data available to me is what comes in App Store Connect already. Thanks!

We have recently ingested data using the App Store Connect API for: App Store Discovery and Engagement App Store Downloads I'm unable to match figures from fairly basic reports and I can't understand where I'm going wrong. For example: Running figures from App Store Connect > Analytics > Metrics > Product Page Views, with no filters, for a given date (e.g. 1 July 2025) - I get a completely different figure (smaller, almost half the volume) than when I try to use the data from the App Store Discover and Engagement report for the same date. For reference, I am looking at the sum of counts when event = Page view and page type = Product page. It's a similar thing for First-Time Downloads. Am I missing something obvious?

Dear Apple Developer Support, I hope this message finds you well. I am a game developer looking to integrate Game Center into our game. Before proceeding, I would like to understand the analytical capabilities available post-integration. Specifically, I am interested in tracking detailed metrics such as: The number of new player downloads driven by Game Center features (e.g., friend challenges, leaderboards, or achievements). Data on user engagement and conversions originating from Game Center interactions. I have explored App Store Connect’s App Analytics but would appreciate clarification on whether Game Center-specific data (e.g., referrals from challenges or social features) is available to measure growth and optimize our strategies. If such data is accessible, could you guide me on how to view it? If not, are there alternative methods or plans to incorporate this in the future? Thank you for your time and assistance. I look forward to your response. Best regards, Bella

Hello everyone, We recently implemented one-time use offer codes in some of our apps and have started distributing them to select users. I am currently trying to obtain a report from ASC to see how many of these codes have been redeemed and how many have not. However, when I follow Apple's instructions to access the reports in the Sales and Trends section, I cannot find the 'Subscription Offer Redemption Report'. Does anyone know how I can access these reports? Any assistance would be greatly appreciated! Thank you!

When redeeming a custom offer code, I'm not able to see the actual offer code ID in the Subscriber report - only the subscription offer name is present. I'm going off of the documentation for the Promotional Offer ID column: A code that you create for customers to enter and redeem the subscription offer. https://developer.apple.com/help/app-store-connect/reference/subscriber-report Is the documentation wrong? How are we supposed to measure the performance of our offer codes beyond the initial redemption? For example, with the offer name I can see how my "Holiday Promos" offer is doing but can't see the actual performance of "BLACKFRIDAY30" vs "MOTHERSDAY30".

Hello, I’m encountering a consistent HTTP 400 – Bad Request error when attempting to retrieve daily sales reports via the App Store Connect API. The request format follows the official documentation: https://developer.apple.com/documentation/appstoreconnectapi/get-v1-salesreports. Here is an example of the request I’m making: curl --location --globoff \ ' https://api.appstoreconnect.apple.com/v1/salesReports?filter[frequency]=DAILY&filter[vendorNumber]=<REDACTED VENDOR NUMBER>&filter[reportDate]=2025-08-11&filter[reportType]=SALES&filter[reportSubType]=SUMMARY' \ --header 'Authorization: Bearer <REDACTED_JWT>' This request worked without issues until August 6, 2025 (Obviously using the previous day date), but from August 7 onward it returns a 400 error. Could you please confirm: Whether there have been any changes to the required query parameters (e.g., filter[version]). If there are any known issues with the SALES / SUMMARY / DAILY endpoint. Aside from the images attached, our buffer error also shows: new Uint8Array([60, 33, 100, 111, 99, 116, 121, 112, 101, 32, 104, 116, 109, 108, 62, 60, 104, 116, 109, 108, 32, 108, 97, 110, 103, 61, 34, 101, 110, 34, 62, 60, 104, 101, 97, 100, 62, 60, 116, 105, 116, 108, 101, 62, 72, 84, 84, 80, 32, 83, 116, 97, 116, 117, 115, 32, 52, 48, 48, 32, 226, 128, 147, 32, 66, 97, 100, 32, 82, 101, 113, 117, 101, 115, 116, 60, 47, 116, 105, 116, 108, 101, 62, 60, 115, 116, 121, 108, 101, 32, 116, 121, 112, 101, 61, 34, 116, 101, 120, 116, 47, 99, 115, 115, 34, 62, 98, 111, 100, 121, 32, 123, 102, 111, 110, 116, 45, 102, 97, 109, 105, 108, 121, 58, 84, 97, 104, 111, 109, 97, 44, 65, 114, 105, 97, 108, 44, 115, 97, 110, 115, 45, 115, 101, 114, 105, 102, 59, 125, 32, 104, 49, 44, 32, 104, 50, 44, 32, 104, 51, 44, 32, 98, 32, 123, 99, 111, 108, 111, 114, 58, 119, 104, 105, 116, 101, 59, 98, 97, 99, 107, 103, 114, 111, 117, 110, 100, 45, 99, 111, 108, 111, 114, 58, 35, 53, 50, 53, 68, 55, 54, 59, 125, 32, 104, 49, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 50, 50, 112, 120, 59, 125, 32, 104, 50, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 49, 54, 112, 120, 59, 125, 32, 104, 51, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 49, 52, 112, 120, 59, 125, 32, 112, 32, 123, 102, 111, 110, 116, 45, 115, 105, 122, 101, 58, 49, 50, 112, 120, 59, 125, 32, 97, 32, 123, 99, 111, 108, 111, 114, 58, 98, 108, 97, 99, 107, 59, 125, 32, 46, 108, 105, 110, 101, 32, 123, 104, 101, 105, 103, 104, 116, 58, 49, 112, 120, 59, 98, 97, 99, 107, 103, 114, 111, 117, 110, 100, 45, 99, 111, 108, 111, 114, 58, 35, 53, 50, 53, 68, 55, 54, 59, 98, 111, 114, 100, 101, 114, 58, 110, 111, 110, 101, 59, 125, 60, 47, 115, 116, 121, 108, 101, 62, 60, 47, 104, 101, 97, 100, 62, 60, 98, 111, 100, 121, 62, 60, 104, 49, 62, 72, 84, 84, 80, 32, 83, 116, 97, 116, 117, 115, 32, 52, 48, 48, 32, 226, 128, 147, 32, 66, 97, 100, 32, 82, 101, 113, 117, 101, 115, 116, 60, 47, 104, 49, 62, 60, 47, 98, 111, 100, 121, 62, 60, 47, 104, 116, 109, 108, 62]) Thank you for your assistance.

I'm looking to automate the download of the Apple Arcade Bonus Payout Report accessible via the App Store Connect "Sales and Trends Reports" page. I've been looking at the documentation for the App Store Connect API here: https://developer.apple.com/documentation/appstoreconnectapi/get-v1-salesreports This page makes it seem as though there is no API connection for the Apple Arcade Bonus Payout Report - is this the case? If so, does anyone have any good solutions for automating downloads of this data source.

Previously created a one time snapshot report that was later deleted. Trying to recreate it but keeping getting a 409. Been already a week since it was deleted. Error message { "errors" : [ { "id" : "b0d8d738-1744-463d-bdcf-a48fbfa5d715", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "You already have such an entity" } ] } Reports request only returns the ONGOING reports link no ONE_TIME_SNAPSHOT . Wonder if it takes time although unlikely or might it be a cache or similar causing the problem.

I use App Store Connect for over 3 years but since about May 9 I noticed two things: the sales of my apps reported by App Store Connect/Trends are down approx. 80% (this could be a coincidence but I hope the data is not up-to-date) an update of one of my apps seems to be stuck in "Waiting for Review" for a couple of days now (in the weeks/months before the review process would be very quick: done in a couple of days). Anyone else having these/similar problems lately?