Hi, Submitted Family Controls entitlement request a month ago for my main focus app, got approved within a day. Submitted 3 more requests for my extensions, and it has been 16 days without any word. Saw advice to file a code-level support with DTS in this similar forum: https://developer.apple.com/forums/thread/812934 Is there anything else I can do before filing a code-level support? Any extra info to provide? If not, can a DTS engineer please refer me for the code-level support? Thanks!

Hello, Our team submitted a request for Family Controls entitlements for our main app and four related extensions. It has now been a little over two weeks since submission, and the request is still pending review. We wanted to check if there are any recommended steps we can take on our end to help move the process forward. Any guidance or tips from anyone who have recently gone through this process would be greatly appreciated. Thank you.

Hi! I'm building a Screen Time management app using FamilyControls and ManagedSettings. When a user taps the primary button on a ShieldActionExtension, I need to open my main app to guide them through an intervention exercise. Other approved App Store apps like Jomo - Screen Time Blocker do exactly this: tapping their shield's primary button opens the main Jomo app directly. Screen recording: https://drive.google.com/file/d/15yubtTdTkFskGCIaAw_HGB57-boHPl3a/view?usp=sharing I've tried: URL schemes (UIApplication.shared.open() unavailable in extensions) Universal links Local notifications (works, but adds an extra tap) NSUserActivity Is there a supported API I'm missing? Or another accepted solution? Any guidance is appreciated.

Hello, I’m using the Screen Time API / Family Controls in my iOS app Sobre and I’m having an issue submitting a new build to TestFlight. My app setup is as follows: Main app ID: com.balthazar.sobre App extensions: Device Activity Monitor: com.balthazar.sobre.deviceactivitymonitor Shield Configuration: com.balthazar.sobre.shieldconfiguration Shield Action: com.balthazar.sobre.shieldaction On the Apple Developer portal: Family Controls (Distribution) is enabled for: the main app ID com.balthazar.sobre and all 3 extension App IDs above. App Groups are also configured for the app and the extensions. New App Store provisioning profiles have been generated for the app and all 3 extensions and are used in the latest build. When I submit the build through App Store Connect (via Fastlane / EAS), validation fails only for the Shield Action extension with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.ManagedSettingsUI.shield-action-service, in the Info.plist of “Sobre.app/PlugIns/ShieldActionExtension.appex” is invalid. DeviceActivityMonitorExtension and ShieldConfigurationExtension are accepted without any issue. My questions: What is the correct expected value for NSExtensionPointIdentifier for a Shield Action extension using the Screen Time / ManagedSettings APIs? Are there any additional entitlements or capabilities (for example, related to Managed Settings) that must be explicitly enabled for the app or the Shield Action extension in order for this extension point to be accepted by App Store Connect? Given that Family Controls (Distribution) is already granted for the main app and all extensions, is there anything else that needs to be requested or configured on my account or App IDs to use a Shield Action extension? My goal is to use Screen Time / Family Controls properly to block distracting apps and present a custom Shield UI + actions for my users, while respecting all Apple policies. Thank you in advance for your help and guidance

Description: I am developing a digital well-being application using the Screen Time API (FamilyControls, ManagedSettings, and DeviceActivity). I am encountering a critical issue where the ApplicationToken provided by the system to my app extensions suddenly changes, causing a mismatch with the tokens originally stored by the main application. The Problem: When a user selects applications via FamilyActivityPicker, we persist the FamilyActivitySelection (and the underlying ApplicationToken objects) in a shared App Group container. However, we are seeing frequent cases where the token passed into: ShieldConfigurationDataSource.configuration(shielding:in:) ShieldActionDelegate.handle(action:for:completionHandler:) ...does not match (using ==) any of the tokens previously selected and stored. IOS version: 26.2.1

Hi, we are developing a screen time management app. The app locks the device after it was used for specified amount of time. After updating to iOS 26.2, we noticed a huge issue: the events started to fire (reach the threshold) in the DeviceActivityMonitorExtension prematurely, almost immediately after scheduling. The only solution we've found is to delete the app and reboot the device, but the effect is not lasting long and this does not always help. Before updating to iOS 26, events also used to sometimes fire prematurely, but rescheduling the event often helped. Now the rescheduling happens almost every second and the events keep reaching the threshold prematurely. Can you suggest any workarounds for this issue?

Hi DTS / Apple engineers, We’re attempting to extending our screen time app target to Mac Catalyst. On iOS, FamilyControls works as expected (AuthorizationCenter + FamilyActivityPicker, then ManagedSettings shields + DeviceActivity monitoring/reporting). On Mac Catalyst: The project builds with FamilyControls/DeviceActivity/ManagedSettings capabilities enabled. But attempting to request FamilyControls authorization (or present FamilyActivityPicker) fails at runtime. We see errors similar to: Failed to get service proxy: The connection to service named com.apple.FamilyControlsAgent was invalidated: failed at lookup with error 159 - Sandbox restriction. And our app stays authorizationStatus == .notDetermined, with the request failing. We saw an Apple engineer suggestion to “disable App Sandbox”, but Mac Catalyst apps appear to always be sandboxed, so we can’t disable it. Questions: Is FamilyControls authorization supported on Mac Catalyst today? If so, what entitlement/capability is required specifically for Catalyst/macOS? If FamilyControls auth cannot succeed on Catalyst, does that mean ManagedSettings shields and DeviceActivity monitoring/reporting are effectively unusable on Catalyst (since they depend on that authorization)? Is there an Apple‑recommended approach for a Catalyst “portal” app that mirrors an iOS child device’s restrictions, or is local enforcement on Catalyst intentionally unsupported? Any guidance (and any official docs that clarify current platform support) would be hugely appreciated.

Hello! I recently submitted a request for the Family Controls (Distribution) for my app, and I’d be super happy if i could have some information about how long this process usually takes so i can plan accordingly. It would help immensly since we want to ship the app as soon as possible. I submitted the request around a week ago. Is there anything I can do on my end to help the process move more smoothly? Thanks in advance!

I am getting this error when I try to show device activity report view by this DeviceActivityReport(appsContext, filter: filter) Attempt to map database failed: permission was denied. This attempt will not be retried. I have taken access by this way. AuthorizationCenter.shared.requestAuthorization(for: .individual) Detailed errors: LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried.

I am getting this error when I try to show device activity report view by this DeviceActivityReport(appsContext, filter: filter) Attempt to map database failed: permission was denied. This attempt will not be retried. I have taken access by this way. AuthorizationCenter.shared.requestAuthorization(for: .individual)

On pressing the secondary button on my ShieldConfigurationExtension, I remove the shields by setting shields in the named ManagedStore to nil in my ShieldActionExtension. // ShieldActionExtension.swift let store = ManagedSettingsStore() store.shield.applications = nil store.shield.applicationCategories = nil Now after some duration I want to re-apply the shields again for which I do the following: // ShieldActionExtension.swift DispatchQueue.main.asyncAfter(deadline: .now() + unlockDuration) { [weak self] in self?.reapplyShields(for: sessionId, application: application) } private func reapplyShields(for sessionId: String, application: ApplicationToken) { store.shield.applications = Set([application]) } Followed by the completionHandler: // ShieldActionExtension.swift completionHandler(.defer) Now the expectation is ShieldConfigurationExtension should be re-triggered with store.shield.applications = Set([application]), however I see the default iOS screen time shield. This behavior is experience when the blocked app is running in the foreground. However, if I close and re-open the blocked app - the ShieldConfigurationExtension is trigerred again correctly. If I do a completionHandler(.none) instead, the overriden configuration method in ShieldConfigurationExtension is not triggered. How do I make sure ShieldConfigurationExtension is triggered if the blocked app is running in the foreground when the shields are re-applied again?

Hi, Submitted Family Controls entitlement requests yesterday for a digital wellness app (main app + 3 extensions). For those who've been through this: How long did approval take? Did Apple ask for more info? Any tips? Thanks!

Hi, Submitted Family Controls entitlement requests yesterday for a digital wellness app (main app + 3 extensions). For those who've been through this: How long did approval take? Did Apple ask for more info? Any tips? Thanks!

The Problem The Family Activity Picker shows only the child's app categories on the guardian's/parent's device. The application names from the child's device are not showing on the guardian's/parent's device. The authorization is done on the child's device via try await AuthorizationCenter.shared.requestAuthorization(for: .child) Usage of the family activity picker on the guardian's/parent's device struct ContentView: View { @State private var isPresented = true @StateObject private var familyControlsHelper = FamilyControlsHelper.shared var onClose: () -> Void var body: some View { ZStack { Color.black.opacity(0.1).ignoresSafeArea() } .familyActivityPicker( isPresented: $isPresented, selection: $familyControlsHelper.familyActivitySelection ) .onChange(of: isPresented) { _ in if !isPresented { onClose() } } } } IMPORTANT Both devices are real (not simulators), and the app has granted distribution Family Controls entitlement. Question Is this the expected behavior? Or the child's app should appear on the guardian's device? Thanks.

I'm stuck in an impossible situation with DeviceActivityReportExtension on iOS 18. THE ISSUE: Configuration that works on device (iOS 18.2): Info.plist has only NSExtensionPointIdentifier Swift code uses u/main attribute App installs and runs perfectly Extension works correctly App Store validation FAILS: "Missing NSExtensionPrincipalClass" Adding NSExtensionPrincipalClass (as validation requests): Device installation FAILS with Error 3002 Error says: "NSExtensionPrincipalClass key is not allowed for this extension point" Cannot test on device Validation would likely pass ENVIRONMENT: Xcode 16.2 iOS 18.2 Extension point: com.apple.deviceactivityui.report-extension EVIDENCE IT'S WIDESPREAD: Apple Forums (3 days ago): https://developer.apple.com/forums/thread/812380 Stack Overflow (1+ year): https://stackoverflow.com/questions/77866230/ ROOT CAUSE: iOS 18 changed this extension to use u/main pattern (no NSExtensionPrincipalClass needed). App Store validation hasn't been updated and still expects iOS 17 configuration. WHAT I'VE TRIED: ✅ All deployment targets set to iOS 18.3 ✅ Code follows Apple's WWDC 2022 guidance ✅ All entitlements correct ✅ Info.plist validated ✅ Clean builds ✅ Works perfectly on device No configuration satisfies both device runtime AND App Store validation. Has anyone successfully uploaded an app with DeviceActivityReportExtension to TestFlight on iOS 18? Any workarounds? This is blocking TestFlight deployment completely.

Since the iOS 26.2 update, we have been experiencing anomalous behavior with the DeviceActivityMonitor extension when utilizing the ScreenTime API. Specifically, we are receiving the eventDidReachThreshold event within a few minutes of initiating monitoring, despite configuring a high usage limit. The process of turning off Screen Time -> restarting the device -> turning on Screen Time does not work. Any ideas? Thanks Filed Feedback Assistant: FB21560904

I'm experiencing a contradictory validation issue with DeviceActivityReportExtension that creates an impossible situation: The Problem: Without NSExtensionPrincipalClass in Info.plist → App Store Connect rejects upload with: "Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found" With NSExtensionPrincipalClass → Local install fails with: "defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.deviceactivityui.report-extension" Setup: Extension point: com.apple.deviceactivityui.report-extension Using SwiftUI with @main attribute and DeviceActivityReportExtension protocol Xcode 16.2, iOS 17.6 deployment target Code structure: @main struct SpoolReport: DeviceActivityReportExtension { var body: some DeviceActivityReportScene { // Report scenes here } } The extension builds and runs perfectly without NSExtensionPrincipalClass, but cannot be uploaded to App Store Connect. Adding the key allows upload but breaks local installation. Is this a known issue? Is there a workaround or correct Info.plist configuration for DeviceActivityReportExtension? Thank you!

Hi everyone, I'm hoping someone can share their experience or offer advice on entitlement request timelines. I previously had two bundle IDs approved for an app I'm testing via TestFlight - both were approved within a few days. I recently submitted a request for a third bundle ID (JMSHRM8W5J), and after realizing I may not have included enough detail, I submitted a follow-up request (XS2QYC59UU) with more context. It's now been almost three weeks, which is significantly longer than my earlier approvals - though I recognize some of that time included the holidays. A few questions for the community: Has anyone experienced longer wait times for additional entitlements on an existing project (with approved entitlements)? Did submitting a second request help or potentially slow things down? Is there anything I should include in a request to improve chances of quick approval? Any insight would be appreciated. Thanks!

A screen time app I'm making has started telling users that their limit was reached even when they're far below their limit for the day (sometimes even at 0 minutes for the day). This issue only started happening after upgrading my software to iOS 26.2. Is this happening to anyone else? If so how have you found any solutions or does anyone know of any changes that could be causing this? Any help would be appreciated.

We're building a parental control app using FamilyControls (.child authorization). Our architecture: Parent sends pause command → Firestore + FCM Child receives push → NotificationService Extension triggers main app Main app sets ManagedSettings Shields Problem: If child disables Notifications in Settings and force-quits the app, we cannot enforce Shields. What we've tried: Firestore Realtime Listener (works only when app is running) DeviceActivityMonitor (intervalDidStart/End only triggers at schedule boundaries, eventDidReachThreshold requires explicit app selection via FamilyActivityPicker) Question: Is there a recommended approach for parental control apps to reliably enforce Shields when the child has disabled notifications? Or is this a known limitation?