In-App Purchase

RSS for tag

Offer extra content, digital goods, and features directly within your app using in-app purchases.

Posts under In-App Purchase tag

108 Posts

Post

Replies

Boosts

Views

Activity

Unknown Error when Trying to Add New Offer Codes
Hi there! Whenever I try to add a new Offer Code for my app's subscription, I get an unknown error. When I get to the last step of the "Create Offer for Codes" flow, I get an error that error reads "An error has occurred. Try again later." I have been getting this same error for over a week now, so any help figuring out how to add new offer codes would be greatly appreciated!
3
1
637
Dec ’25
Can't manage my sandbox account
Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in. Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)
77
12
36k
Oct ’25
How to change promotional image of in-app purchase
My apps stuck on review stage. Reason of it is Guideline 2.3.2 - Performance - Accurate Metadata We noticed that your promotional image to be displayed on the App Store does not sufficiently represent the associated promoted in-app purchase. Specifically, we found the following issue with your promotional image: – Your promotional image is the same as your app’s icon. The problem is i can't change this image. My subscription is still in 'in review' stage and I don't have option like delete image or change image. I replied to the review explaining that I cannot change it as long as the subscription is under review, but I haven’t received any meaningful reply, except that I need to change promotion image to be eligible for further review(which i cant do because i haven't option to change this image). Has anyone had such a problem before?
4
2
2k
Oct ’25
AppStore.sync() not restoring purchases
On an app that was using the old API for In-App Purchases (StoreKit 1). The app is already published on the App Store. The purchase is non-consumable. While trying to migrate to StoreKit 2, I'm unable to restore purchases. Specifically displaying and purchasing products works as expected, but when deleting and reinstalling the app, and then trying to restore purchases I can't do it. I'm trying to restore them using the new APIs but it doesn't seem to be working. What I have tried so far: I'm listening for transaction updates during the whole lifetime of the app, with: Task.detached { for await result in Transaction.updates { if case let .verified(safe) = result { } } } I have a button that calls this method, but other than prompting to log in again with the Apple ID it doesn't seem to have any effect at all: try? await AppStore.sync() This doesn't return any item for await result in Transaction.currentEntitlements { if case let .verified(transaction) = result { } } This doesn't return any item for await result in Transaction.all { if case let .verified(transaction) = result { } } As mentioned before I'm trying this after purchasing the item and deleting the app. So I'm sure it should be able to restore the purchase. Am trying this both with a Configuration.storekit file on the simulator, and without it on a real device, in the Sandbox Environment. Has anyone being able to restore purchases using StoreKit 2? PD: I already filed a feedback report on Feedback Assistant, but so far the only thing that they have replied is: Because StoreKit Testing in Xcode is a local environment, and the data is tied to the app, when you delete the app you're also deleting all the transaction data for that app in the Xcode environment. The code snippets provided are correct usage of the API. So yes, using a Configuration.storekit file won't work on restoring purchases, but if I can't restore them on the Sandbox Environment I'm afraid that this won't work once released, leaving my users totally unable to restore what they have already purchased.
2
0
1.8k
Jul ’25
TestFlight App uses wrong sandbox account for payment
I'm using TestFlight to test an app with payment/subscription functionality. I created sandbox accounts in AppStore Connect accordingly to be able to test the subscriptions. I'm logged in with the sandbox account. When I try to subscribe in the App the wrong account (this is my actual real AppleID) is used for the subscription although it is recognized that this is just a sandbox subscription. I tried: logging off/on into the sandbox account creating a totally new sandbox account trying to trigger the payment with no logged in sandbox account The result is always: in the payment popup it is stated that the purchase account will be my original AppleID and not a sandbox account. How can I switch the accounts? Is this a bug at Apple's side somehow?
19
12
26k
May ’25
How do you get user consent for ConsumptionRequest?
https://developer.apple.com/documentation/appstoreserverapi/send_consumption_information If the customer provided consent, respond by calling this API and sending the consumption data in the ConsumptionRequest to the App Store. If not, respond by calling this API and setting the customerConsented value to false in the ConsumptionRequest; don't send any other information. Since our server would be receiving CONSUMPTION_REQUEST server notifications and will be the one calling the Consumption API, how do we know if the user has provided consent? That info doesn't seem to be in the server notification or anywhere else.
1
0
1.1k
Oct ’25
Lock widget for pro-users
Hi, I have added widgets to my iOS app and I would like to make this feature only accessible to "pro" users that have made a non-consumable in-app purchase. Currently, I am doing the following: I store an "isUnlocked" property in the Keychain after the purchase is made I read data to be displayed in the widget and here I also query the Keychain and store whether the widget is unlocked I have no refresh policy, but only change the widget data on a significant time change a different view is displayed when the app is locked Some dummy code snippets: func getTimeline(in context: Context, completion: @escaping (Timeline<Entry>) -> Void) { &#9;&#9;let entry = readContents() &#9;&#9;let timeline = Timeline(entries: [entry], policy: .never) &#9;&#9;completion(timeline) } struct WidgetEntryView: View { &#9;&#9;let entry: Provider.Entry     @Environment(\.widgetFamily) var family     @ViewBuilder     var body: some View {         switch family {         case .systemSmall:             if !entry.isUnlocked {                 LockedWidgetView()             } else if let event = entry.event {                 SmallWidgetEventView(event: event)             } else {                 NoDataWidgetView()             } ... func applicationSignificantTimeChange(_ application: UIApplication) { &#9;&#9;if #available(iOS 14.0, *) { &#9;&#9;&#9;&#9;WidgetCenter.shared.reloadAllTimelines() &#9;&#9;} ... However, 2 unexpected things happen: the view is refreshed intraday (not only at midnight i.e. at significant time change) sometimes the LockedWidgetView is displayed. Especially the latter is problematic, because it gives false information to a user that has already made the in-app purchase. How can I achieve my goal of only displaying info when the user has made the in-app purchase? Thanks in advance. P.S. Although it would not have my preference, I would also find it acceptable if the widget is only shown as option to add once the purchase is made. In other words, I was considering changing the Widget itself: struct MyWidget: Widget {     private var supportedFamilies: [WidgetFamily] = isUnlocked() ? [.systemSmall, .systemMedium] : [] but I believe I cannot re-initialise the widget from the app when the user makes the in-app purchase, because the only refresh option that I have is WidgetCenter.shared.reloadAllTimelines()
7
0
3.7k
May ’25
Unknown Error when Trying to Add New Offer Codes
Hi there! Whenever I try to add a new Offer Code for my app's subscription, I get an unknown error. When I get to the last step of the "Create Offer for Codes" flow, I get an error that error reads "An error has occurred. Try again later." I have been getting this same error for over a week now, so any help figuring out how to add new offer codes would be greatly appreciated!
Replies
3
Boosts
1
Views
637
Activity
Dec ’25
Can't manage my sandbox account
Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in. Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)
Replies
77
Boosts
12
Views
36k
Activity
Oct ’25
How to change promotional image of in-app purchase
My apps stuck on review stage. Reason of it is Guideline 2.3.2 - Performance - Accurate Metadata We noticed that your promotional image to be displayed on the App Store does not sufficiently represent the associated promoted in-app purchase. Specifically, we found the following issue with your promotional image: – Your promotional image is the same as your app’s icon. The problem is i can't change this image. My subscription is still in 'in review' stage and I don't have option like delete image or change image. I replied to the review explaining that I cannot change it as long as the subscription is under review, but I haven’t received any meaningful reply, except that I need to change promotion image to be eligible for further review(which i cant do because i haven't option to change this image). Has anyone had such a problem before?
Replies
4
Boosts
2
Views
2k
Activity
Oct ’25
AppStore.sync() not restoring purchases
On an app that was using the old API for In-App Purchases (StoreKit 1). The app is already published on the App Store. The purchase is non-consumable. While trying to migrate to StoreKit 2, I'm unable to restore purchases. Specifically displaying and purchasing products works as expected, but when deleting and reinstalling the app, and then trying to restore purchases I can't do it. I'm trying to restore them using the new APIs but it doesn't seem to be working. What I have tried so far: I'm listening for transaction updates during the whole lifetime of the app, with: Task.detached { for await result in Transaction.updates { if case let .verified(safe) = result { } } } I have a button that calls this method, but other than prompting to log in again with the Apple ID it doesn't seem to have any effect at all: try? await AppStore.sync() This doesn't return any item for await result in Transaction.currentEntitlements { if case let .verified(transaction) = result { } } This doesn't return any item for await result in Transaction.all { if case let .verified(transaction) = result { } } As mentioned before I'm trying this after purchasing the item and deleting the app. So I'm sure it should be able to restore the purchase. Am trying this both with a Configuration.storekit file on the simulator, and without it on a real device, in the Sandbox Environment. Has anyone being able to restore purchases using StoreKit 2? PD: I already filed a feedback report on Feedback Assistant, but so far the only thing that they have replied is: Because StoreKit Testing in Xcode is a local environment, and the data is tied to the app, when you delete the app you're also deleting all the transaction data for that app in the Xcode environment. The code snippets provided are correct usage of the API. So yes, using a Configuration.storekit file won't work on restoring purchases, but if I can't restore them on the Sandbox Environment I'm afraid that this won't work once released, leaving my users totally unable to restore what they have already purchased.
Replies
2
Boosts
0
Views
1.8k
Activity
Jul ’25
TestFlight App uses wrong sandbox account for payment
I'm using TestFlight to test an app with payment/subscription functionality. I created sandbox accounts in AppStore Connect accordingly to be able to test the subscriptions. I'm logged in with the sandbox account. When I try to subscribe in the App the wrong account (this is my actual real AppleID) is used for the subscription although it is recognized that this is just a sandbox subscription. I tried: logging off/on into the sandbox account creating a totally new sandbox account trying to trigger the payment with no logged in sandbox account The result is always: in the payment popup it is stated that the purchase account will be my original AppleID and not a sandbox account. How can I switch the accounts? Is this a bug at Apple's side somehow?
Replies
19
Boosts
12
Views
26k
Activity
May ’25
How do you get user consent for ConsumptionRequest?
https://developer.apple.com/documentation/appstoreserverapi/send_consumption_information If the customer provided consent, respond by calling this API and sending the consumption data in the ConsumptionRequest to the App Store. If not, respond by calling this API and setting the customerConsented value to false in the ConsumptionRequest; don't send any other information. Since our server would be receiving CONSUMPTION_REQUEST server notifications and will be the one calling the Consumption API, how do we know if the user has provided consent? That info doesn't seem to be in the server notification or anywhere else.
Replies
1
Boosts
0
Views
1.1k
Activity
Oct ’25
Lock widget for pro-users
Hi, I have added widgets to my iOS app and I would like to make this feature only accessible to "pro" users that have made a non-consumable in-app purchase. Currently, I am doing the following: I store an "isUnlocked" property in the Keychain after the purchase is made I read data to be displayed in the widget and here I also query the Keychain and store whether the widget is unlocked I have no refresh policy, but only change the widget data on a significant time change a different view is displayed when the app is locked Some dummy code snippets: func getTimeline(in context: Context, completion: @escaping (Timeline<Entry>) -> Void) { &#9;&#9;let entry = readContents() &#9;&#9;let timeline = Timeline(entries: [entry], policy: .never) &#9;&#9;completion(timeline) } struct WidgetEntryView: View { &#9;&#9;let entry: Provider.Entry     @Environment(\.widgetFamily) var family     @ViewBuilder     var body: some View {         switch family {         case .systemSmall:             if !entry.isUnlocked {                 LockedWidgetView()             } else if let event = entry.event {                 SmallWidgetEventView(event: event)             } else {                 NoDataWidgetView()             } ... func applicationSignificantTimeChange(_ application: UIApplication) { &#9;&#9;if #available(iOS 14.0, *) { &#9;&#9;&#9;&#9;WidgetCenter.shared.reloadAllTimelines() &#9;&#9;} ... However, 2 unexpected things happen: the view is refreshed intraday (not only at midnight i.e. at significant time change) sometimes the LockedWidgetView is displayed. Especially the latter is problematic, because it gives false information to a user that has already made the in-app purchase. How can I achieve my goal of only displaying info when the user has made the in-app purchase? Thanks in advance. P.S. Although it would not have my preference, I would also find it acceptable if the widget is only shown as option to add once the purchase is made. In other words, I was considering changing the Widget itself: struct MyWidget: Widget {     private var supportedFamilies: [WidgetFamily] = isUnlocked() ? [.systemSmall, .systemMedium] : [] but I believe I cannot re-initialise the widget from the app when the user makes the in-app purchase, because the only refresh option that I have is WidgetCenter.shared.reloadAllTimelines()
Replies
7
Boosts
0
Views
3.7k
Activity
May ’25
inapp purchase submit for review button grey out
My inapp purchase is on "Ready to Submit" status but the button of "Submit for review" is grey out? Is there any reason why I cannot submit for review? Thank you very much
Replies
1
Boosts
0
Views
655
Activity
Jan ’26