can i get transferid by /auth/usermigrationinfo api before transfered app?
https://developer.apple.com/documentation/sign_in_with_apple/transferring-your-apps-and-users-to-another-team#Generate-the-transfer-identifier
Sign in with Apple
RSS for tagSign in with Apple enables users to sign into apps and websites using their Apple ID.
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Our app got rejected with below reason
Your app offers Sign in with Apple as a login option but does not follow the design and user experience requirements for Sign in with Apple. Specifically:
Your app requires users to provide their name and/or email address after using Sign in with Apple. This information is already provided by the Authentication Services framework.
These requirements provide the consistent experience users expect when using Sign In with Apple to authenticate or login to an account.
We have an option to login to our app with Apple sign in The user must have a valid account with a valid email id, that created from the web and the user must complete all onboarding program
In the app once the user sign-in using Apple login, we will check for the email ID is hidden or not, if it is hidden we cant log in because we must have a valid email id. So we show a modal with " We can't log you in because your email is hidden. Please select
"Share My Email" to continue or use the regular email login
option"
If user shares an email, then will check for account exists for that email or not,if yes, it will allow to log-in to the app
How can I sort out this problem?
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Sign in with Apple REST API
Sign in with Apple
Hi Apple Developer Team,
I am encountering an issue with the “Sign in with Apple” feature. While implementing this functionality in my dotnet application, I noticed that the user’s first name and last name are not being returned, even though I have explicitly requested the name scope. However, the email and other requested information are returned successfully.
Here are the details of my implementation: 1. Scope Requested: name, email 2. Response Received: Email and other data are present, but fullName is missing or null. 3. Expected Behavior: I expected to receive the user’s first and last name as per the fullName scope.
I have verified the implementation and ensured that the correct scopes are being passed in the request.
Could you please help clarify the following? 1. Are there specific conditions under which Apple may not return the user’s fullName despite the scope being requested? 2. Is there a recommended approach or fallback mechanism to handle this scenario? 3. Could this behavior be related to a limitation or change in the API, or might it be an issue on my end?
I also came to know that for initial sign in the user details will be displayed in the signin-apple payload as Form data but how do I fetch those form-data from the signin-apple request, please suggest
I would greatly appreciate any guidance or solutions to resolve this issue.
Thank you for your support!
Developers of our e-shop are preparing to enable Apple Sign In for account login.
Apple ID verification is conducted via the domain appleid.apple.com, and the responses should be coming back from the following two Apple IP addresses:
IPv4 Address: 17.32.194.6
IPv4 Address: 17.32.194.37
Question is whether these addresses are correct and if they remain unchanged over time. Alternatively, it is existing an official list of IP addresses that may be used for Apple Sign In verification response?
This is necessary to ensure precise network communication settings and protection by F5 security solution.
Thanks a lot for answers.
News link: https://developer.apple.com/news/?id=12m75xbj
If your app offers Sign in with Apple, you’ll need to use the Sign in with Apple REST API to revoke user tokens when deleting an account.
I'm not good English. I'm confused about the above sentence
Do I have to use REST API unconditionally or can I just delete to the account data?
Topic:
Privacy & Security
SubTopic:
General
Tags:
App Review
Sign in with Apple REST API
Sign in with Apple
We are currently trying to fix a bug when using SignIn with Apple. It appears that on some occasions we are not receiving a user's profile info (name, email) when a new account is created.
After doing some investigation we believe this bug is due to the same Apple login being used as an already deleted account. ASF only appears to send profile info the very first time an Apple login is used. If that account is deleted and another is created with the same apple login we won't receive the profile info.
As a result we are not in compliance with Apple's guidelines requiring that we use the provided profile info with Apple SigIn, and need to prompt users to enter it again.
Is there a process in place to properly "clear" a user after their account is deleted in our system, so that the next time a user creates an account with the same Apple login, we receive their profile info again?
Hello Apple Developer Support,
I am experiencing an issue with Apple Sign-In and Private Relay across two separate organizations.
I have a web application that supports Apple Sign-In, configured under organization ID: 62P86SVLK4. Users can log in using their Apple accounts with the Hide My Email (Private Relay) feature enabled. This web application was created a long time ago and initially only had a web component.
Recently, we developed a native mobile version of this application, which also supports Apple Sign-In. However, due to business constraints, the mobile application was created under a different organization ID: T6JT35U9NW.
The Issue
Since the web and mobile applications are registered under different organizations, accounts created using Apple Sign-In with Private Relay are not recognized across both applications.
For example:
A user creates an account in the web app using Apple Sign-In with Private Relay.
When they attempt to log in to the mobile app with Apple Sign-In (also using Private Relay), authentication fails because the generated Private Relay email addresses do not match between the two organizations.
Question
Is there any way to link Private Relay accounts across these two organizations so that users who signed up on the web application can log in to the mobile application seamlessly?
I appreciate any guidance on how to resolve this issue.
Best regards,
Kamil Gronert
We currently have an app that uses Sign in with Apple (SIWA), and we are planning to discontinue the SIWA feature. Specifically, we intend to disable SIWA from the app's Capabilities in the Apple Developer Center.
My question is, if we disable SIWA, can we continue to use the private email addresses of users who registered using SIWA? Or will disabling SIWA also invalidate the users' private email addresses?
We are considering asking users to change to a different, valid email address in our app. However, if the private email addresses are invalidated, we will not be able to disable SIWA until all users have completed the email address change.
If anyone has knowledge about these behaviors, please let us know.
In response to inquiries from users, we have confirmed the following phenomenon.
If you select "Private email address" in the flow of new user registration with Apple ID, you will not receive the verification code email when performing two-factor authentication.
■User impact
If you use your Apple ID to link an external account without making your email address public, you will not receive the authentication code during two-factor authentication and will not be able to proceed. The date and time of the impact is currently unknown.
◎Impact 1: New registration
If you select "Private email address" in the flow of registering a new user with Apple ID, the verification code will not be received during two-factor authentication and registration will not be completed.
◎Impact 2: Login of existing account
When two-factor authentication is required for an existing account registered with Apple ID set to "Private email address," the verification code is not received and the user cannot log in.
→If you have not registered a login method other than Apple ID for the relevant account, there is no other way to log in.
■About workarounds
・I thought that I could avoid this issue by canceling the private setting of my Apple ID, but I was unable to do so.
→There is currently no workaround found for existing users who are experiencing this issue.
・However, the scope of influence is limited.
■Cause investigation status
Premise: For an Apple ID whose email address is not made public, the two-factor authentication authentication code email follows the following route.
①CDC/GIGYA
miraiz-persol.jp (SendGrid)
Apple's email server (relay server to hide the user's real email address)
User mailbox
→Since '1' are working, the problem seems to have occurred after the connection from ② or ③.
(At this stage, we cannot determine who is at fault: the user, MIRAIZ, or Apple. We are currently investigating.)
◎Hypothesis
・Is there something wrong with Apple's mail server?
・Is it not delivered because the user's mailbox is full?
■Questions, research, and responses we would like to receive
Please check the following two points and reply.
1st point
As shown in the attached image, there seems to be no problem with the SPF settings.
Is it possible to check to see if any errors have occurred with Apple's mail server?
2nd point
Are there any cases where you still can't receive emails even if you deactivate your Apple ID?
I would like to know if there are any patterns in which emails are not being delivered in terms of past inquiries or overall specifications
Topic:
Privacy & Security
SubTopic:
General
Tags:
Sign in with Apple REST API
Sign in with Apple
Sign in with Apple JS
Context
We are experiencing inconsistent behaviour with "Sign in with Apple" across different environments (we have an app for "A" and "B" regions) on our web client in browsers.
Specifically, we have observed two key issues:
Missing email and email_verified Claims in ID Token
In some cases, the ID token received after successful authentication does not contain the email and email_verified claims.
Here the docs state that "Alternatively, if the managed Apple ID is in Apple School Manager, the email claim may be empty. Students, for example, often don’t have an email that the school issues.", but this was experienced with a non-student Apple ID.
This issue was observed for certain users in the "A" environment, while the same users had no issues in the "B" environment.
For one affected user, removing and re-enabling the "Sign in with Apple" integration resolved the issue (https://account.apple.com/account/manage/section/security).
However, for another user, the integration could not be removed, preventing this workaround (button was active, but did nothing).
In contrast, for some users, authentication works correctly in both environments without missing claims.
Inconsistent Display of App Icon and App Name
The app icon and app name do not always appear on the Apple login interface.
One user observed that the app icon and name were displayed in "A" but not in "B".
Another user had the opposite experience, with the app icon and name appearing in "B" but not in "A".
A third user did not see the app icon or name in either environment.
Questions
Why does the app icon and name not always appear on the "Sign in with Apple" login screen?
How is it possible that the ID token sometimes lacks email and email_verified claims when using the same Apple ID in different environments?
Hello,
we're currently evaluating the side effects of transferring our app to a different Apple developer account. Our users use SIWA to sign in to our platform which uses Auth0.
As I understand it, the identifiers provided by Apple will change, and as such Auth0 will not recognise them and treat them as new users. I've read conflicting documentation, reports, discussions, etc, so it would be great if I could get some clarification on the topic.
Furthermore we're concerned about the Hide My Email functionality. A lot of our users use this feature. Will the relay email for each user change with the transfer? If so, does the 'old' relay email stop working as soon as the transfer happens?
Thanks in advance!
Using personal physical iPhone for simulations. Can't get Keychain to read or store AppleID name/email. I want to avoid hard reseting physical phone.
Logs confirm Keychain is working, but userIdentifier and savedEmail are not being stored correctly.
🔄 Initializing UserManager...
✅ Saved testKeychain to Keychain: Test Value
✅ Retrieved testKeychain from Keychain: Test Value
🔍 Keychain Test - Retrieved Value: Test Value
⚠️ Keychain Retrieve Warning: No stored value found for userIdentifier
⚠️ Keychain Retrieve Warning: No stored value found for savedEmail
🔍 Debug - Retrieved from Keychain: userIdentifier=nil, savedEmail=nil
⚠️ No stored userIdentifier in Keychain. User needs to sign in.
📦 Converting User to CKRecord: Unknown, No Email
✅ User saved locally: Unknown, No Email
✅ User saved to CloudKit: Unknown, No Email
Below UserManager.swift if someone can help troubleshoot. Or step by step tutorial to configure a project and build a User Login & User Account creation for Apple Only app.
import Foundation
import CloudKit
import AuthenticationServices
import SwiftData
@MainActor
class UserManager: ObservableObject {
@Published var user: User?
@Published var isLoggedIn = false
@Published var errorMessage: String?
private let database = CKContainer.default().publicCloudDatabase
init() {
print("🔄 Initializing UserManager...")
// 🔍 Keychain Debug Test
let testKey = "testKeychain"
KeychainHelper.shared.save("Test Value", forKey: testKey)
let retrievedValue = KeychainHelper.shared.retrieve(forKey: testKey)
print("🔍 Keychain Test - Retrieved Value: \(retrievedValue ?? "nil")")
fetchUser() // Continue normal initialization
}
// ✅ Sign in & Save User
func handleSignIn(_ authResults: ASAuthorization) {
guard let appleIDCredential = authResults.credential as? ASAuthorizationAppleIDCredential else {
errorMessage = "Error retrieving Apple credentials"
print("❌ ASAuthorization Error: Invalid credentials received")
return
}
let userIdentifier = appleIDCredential.user
let fullName = appleIDCredential.fullName?.givenName ?? retrieveSavedName()
var email = appleIDCredential.email ?? retrieveSavedEmail()
print("🔍 Apple Sign-In Data: userIdentifier=\(userIdentifier), fullName=\(fullName), email=\(email)")
// 🔄 If Apple doesn't return an email, check if it exists in Keychain
if appleIDCredential.email == nil {
print("⚠️ Apple Sign-In didn't return an email. Retrieving saved email from Keychain.")
}
// ✅ Store userIdentifier & email in Keychain
KeychainHelper.shared.save(userIdentifier, forKey: "userIdentifier")
KeychainHelper.shared.save(email, forKey: "savedEmail")
let newUser = User(fullName: fullName, email: email, userIdentifier: userIdentifier)
saveUserToCloudKit(newUser)
}
func saveUserToCloudKit(_ user: User) {
let record = user.toRecord()
Task {
do {
try await database.save(record)
DispatchQueue.main.async {
self.user = user
self.isLoggedIn = true
self.saveUserLocally(user)
print("✅ User saved to CloudKit: \(user.fullName), \(user.email)")
}
} catch {
DispatchQueue.main.async {
self.errorMessage = "Error saving user: \(error.localizedDescription)"
print("❌ CloudKit Save Error: \(error.localizedDescription)")
}
}
}
}
// ✅ Fetch User from CloudKit
func fetchUser() {
let userIdentifier = KeychainHelper.shared.retrieve(forKey: "userIdentifier")
let savedEmail = KeychainHelper.shared.retrieve(forKey: "savedEmail")
print("🔍 Debug - Retrieved from Keychain: userIdentifier=\(userIdentifier ?? "nil"), savedEmail=\(savedEmail ?? "nil")")
guard let userIdentifier = userIdentifier else {
print("⚠️ No stored userIdentifier in Keychain. User needs to sign in.")
return
}
let predicate = NSPredicate(format: "userIdentifier == %@", userIdentifier)
let query = CKQuery(recordType: "User", predicate: predicate)
Task { [weak self] in
guard let self = self else { return }
do {
let results = try await self.database.records(matching: query, resultsLimit: 1).matchResults
if let (_, result) = results.first {
switch result {
case .success(let record):
DispatchQueue.main.async {
let fetchedUser = User(record: record)
self.user = User(
fullName: fetchedUser.fullName,
email: savedEmail ?? fetchedUser.email,
userIdentifier: userIdentifier
)
self.isLoggedIn = true
self.saveUserLocally(self.user!)
print("✅ User loaded from CloudKit: \(fetchedUser.fullName), \(fetchedUser.email)")
}
case .failure(let error):
DispatchQueue.main.async {
print("❌ Error fetching user from CloudKit: \(error.localizedDescription)")
}
}
}
} catch {
DispatchQueue.main.async {
print("❌ CloudKit fetch error: \(error.localizedDescription)")
}
}
}
}
// ✅ Save User Locally
private func saveUserLocally(_ user: User) {
if let encoded = try? JSONEncoder().encode(user) {
UserDefaults.standard.set(encoded, forKey: "savedUser")
UserDefaults.standard.set(user.fullName, forKey: "savedFullName")
UserDefaults.standard.set(user.email, forKey: "savedEmail")
print("✅ User saved locally: \(user.fullName), \(user.email)")
} else {
print("❌ Local Save Error: Failed to encode user data")
}
}
// ✅ Retrieve Previously Saved Name
private func retrieveSavedName() -> String {
return UserDefaults.standard.string(forKey: "savedFullName") ?? "Unknown"
}
// ✅ Retrieve Previously Saved Email
private func retrieveSavedEmail() -> String {
return KeychainHelper.shared.retrieve(forKey: "savedEmail") ?? UserDefaults.standard.string(forKey: "savedEmail") ?? "No Email"
}
// ✅ Sign Out
func signOut() {
isLoggedIn = false
user = nil
UserDefaults.standard.removeObject(forKey: "savedUser")
print("🚪 Signed Out")
}
}
Topic:
Privacy & Security
SubTopic:
General
Tags:
Sign in with Apple
Authentication Services
iCloud Keychain Verification Codes
The Core Problem
After Users sign out from the App, the app isn’t properly retrieving the user on second sign in. Instead, it’s treating the user as “Unknown” and saving a new entry in CloudKit and locally. Is there a tutorial aside from 'Juice' that is recent and up to date?
Feedback report id: FB16605524
I'm trying to send emails to private relay service addresses using AWS SES and emails are not received. My emails are sent from dev@mydomain.fr and I've set a custom FROM domain of mail.mydomain.fr. I've added both domains and the dev@mydomain.fr adress to the "Certificates, Identifies & Profiles" section. I've set up DKIM and SPF for both.
Attached a redacted version of email headers.
email_headers_redacted.txt
Hey there, I used our team's account to configure sign in with Apple, the mode is pop up, my clientId scope redirectUrl state are both correct. I got Failed to verify your identity. Try again., actually my account is valid because I can login to my mac and every apple website. I have tried many apple accounts and still got this error. That was so weird, I didn't find a solution online. Pls help me thanks.
Hi,
We currently have in our application homemade authentication system.
We are planning on integrating itsme ( https://www.itsme-id.com/en-BE/business/developer ) as an authentication system in our app (more infos: https://belgianmobileid.github.io/doc/ ). itsme is an official Belgian digital identity provider, which provides a platform to quickly and effortlessly identify a user on a website or an application. It is widely used across Belgium (our target market) as a e-ID to authenticate users: https://www.itsme-id.com/en-BE/business/industries/government
In regards of this part of the documentation https://developer.apple.com/app-store/review/guidelines/#login-services : I understand that our use case with itsme complies to the following exception: "Your app uses a government or industry-backed citizen identification system or electronic ID to authenticate users"
Can you confirm me that this is the case and with the documentation linked above to assess that my understanding of the itsme product in regard to the Appstore guidelines, we don't need to implement Apple Sign In?
Thank you in advance.
Kind regards
I am experiencing an issue with Apple Sign-In on Vision Pro. When I build and run the app from Xcode, everything works fine—after signing in, the app returns to the foreground as expected.
However, when I launch the app directly on Vision Pro (not from Xcode), after completing the sign-in process, the app does not reopen from the background automatically. Instead, it closes, and I have to manually tap the app icon to reopen it.
Has anyone else encountered this issue? Is there a way to ensure the app properly resumes after sign-in without requiring manual intervention?
We have 2 developers:
Developer A created a Bundle ID and configured Sign in with Apple, but didn't create a corresponding App. This Bundle ID is only used for login on our official website.
Developer B created a Bundle ID, configured Sign in with Apple, and has a corresponding App.
The issue we're encountering is that because these two Bundle IDs are under different teams, when using the same Apple ID to log into these two applications, different accounts are generated. (We've tested that when creating Service IDs under the same team, logging in with Bundle IDs under the same team generates the same account.)
Since Developer A's Bundle ID doesn't have a created app, it cannot be transferred to Developer B. Therefore, we'd like to know if there's any way to make the accounts generated from logging in with the same Apple ID be identical across these two teams?
Topic:
Privacy & Security
SubTopic:
General
Tags:
Sign in with Apple REST API
Sign in with Apple
Sign in with Apple JS