Notifications

RSS for tag

Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

Posts under Notifications subtopic

Post

Replies

Boosts

Views

Activity

Email VIP Alerts on iPhone Lock Screen
From iPhone iOS 18.3 , 18.3.1, and 18.4 Dev2, VIP Mail alerts will not wake a phone display to notify of a new mail received for a VIP contact. The phone will sound an audible tone indicating the mail was received, and if you manually wake the screen by tapping and then dragging upward to show notifications you will then see the VIP mail alert. However if the screen is sleeping, it will not light up or wake to indicate or display the new mail. The problem was briefly resolved in 18.4 Dev1, but problem returns in Dev2. We see this across all iPhone 16 Pros and iPhone SE2 with iOS 18.3 or higher. Is this something acknowledged by Apple as on track for resolution in iOS 18.4 Final Release? Thank you.
3
1
456
Mar ’25
Issue with app not waking up intermittently due to Pushkit (VOIP)
I am developing a VoIP service. Usually, when receiving a VoIP Push, Callkit is exposed immediately after receiving the message and the app is designed to be used. However, there is an extremely intermittent phenomenon (not well reproduced) where the app does not wake up even when receiving a VoIP Push. And after a long time, the app wakes up and Callkit is activated. (A long time after receiving the call…) Has anyone experienced the above phenomenon? I wonder if there are any reported parts depending on the OS version. (I have identified that it does not occur in the 17.x version, but it is difficult to guarantee because it occurs extremely intermittently) The app is not running in the background, but... Could this be happening if there are a lot of pending operations in the background? I need help urgently
4
0
375
Mar ’25
Failed to call ConversationManager.reportNewIncomingConversation in PushKit pushRegistry
Recently, I attempted to use LiveCommunicationKit to replace CallKit. The goal was to explore better features or integration. However, a major problem emerged. When the app is in the background or killed, it shows no notifications. This seriously impairs the app's communication functionality as notifications are vital for users to notice incoming calls. And it is working well when the app is in the foreground. When the app is in the background, when the push message received. the app get crashed with the following information: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Killing app because it never posted an incoming call to the system after receiving a PushKit VoIP push.' Also, when I use CallKit instead of LiveCommunicationKit, the app works well in all cases. The code is here: LCK wrapper: class LCKWrapper : NSObject, ConversationManagerDelegate { var mgr: ConversationManager var lckDelegate: LCKDelegate var currentCallId: UUID @objc init(handler: LCKDelegate, appName: String, appIcon: UIImage) { self.lckDelegate = handler var iconData: Data? iconData = appIcon.pngData(); var cfg: ConversationManager.Configuration cfg = ConversationManager.Configuration(ringtoneName: "ringtone.m4a", iconTemplateImageData: iconData, maximumConversationGroups: 1, maximumConversationsPerConversationGroup: 1, includesConversationInRecents: false, supportsVideo: false, supportedHandleTypes: Set([Handle.Kind.phoneNumber])) self.mgr = ConversationManager(configuration: cfg) self.currentCallId = UUID() super.init() self.mgr.delegate = self } func reportIncomingCall(_ payload: [AnyHashable : Any], callerName: String) async { do { print("Prepare to report new incoming conversation") self.currentCallId = UUID() var update = Conversation.Update() let removeNumber = Handle(type: .generic, value: callerName, displayName: callerName) update.activeRemoteMembers = Set([removeNumber]) update.localMember = Handle(type: .generic, value: "", displayName: callerName); update.capabilities = [ .playingTones ]; try await self.mgr.reportNewIncomingConversation(uuid: self.currentCallId, update: update) print("report new incoming conversation Done") } catch { print("unknown error: \(error)") } } } And the PushKit wrapper: @available(iOS 17.4, *) @objc class PushKitWrapper : NSObject, PKPushRegistryDelegate { var pushKitHandler: PuskKitDelegate var lckHandler: LCKWrapper @objc init(handler: PuskKitDelegate, lckWrapper: LCKWrapper) { self.pushKitHandler = handler self.lckHandler = lckWrapper super.init() let mainQueue = DispatchQueue.main // Create a push registry object on the main queue let voipRegistry = PKPushRegistry(queue: mainQueue) // Set the registry's delegate to self voipRegistry.delegate = self // Set the push type to VoIP voipRegistry.desiredPushTypes = [.voIP] } func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) async { if (type != .voIP) { return; } await self.lckHandler.reportIncomingCall(payload.dictionaryPayload, callerName: "Tester") } }
2
0
413
Feb ’25
Live Activity don't show properly in Apple Watch
I'm facing an issue with Live Activity on the Apple Watch. I followed all the configurations outlined in Apple's official documentation, but during testing, I noticed inconsistent behavior. Some devices can display the Live Activity on the Apple Watch without any issues, while others can only see it on the iPhone, even though they are running the same system version. I've already checked the permissions, and everything is set up correctly, but I still haven't found what might be causing this difference. Has anyone experienced something similar or has any debugging suggestions?
0
0
240
Feb ’25
MainActor and NSInternalInconsistencyException: 'Call must be made on main thread'
Hello, When attempting to assign the UNNotificationResponse to a Published property on the main thread inside UNUserNotificationCenterDelegate's method func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse) async both Task { @MainActor in } and await MainActor.run are throwing a NSInternalInconsistencyException: 'Call must be made on main thread'. I thought both of them were essentially doing the same thing, i.e. call their closure on the main thread. So why is this exception thrown? Is my understanding of the MainActor still incorrect, or is this a bug? Thank you Note: Task { await MainActor.run { ... } } and DispatchQueue.main.async don't throw any exception.
5
5
3.8k
Feb ’25
iOS Blocking Websocket Reconnection After Multiple VoIP Push Notifications
Hello, We have a Push-to-Talk (PTT) application that is already well established and widely used. Our app has the proper VoIP entitlement, which we are using to wake up the app and establish a WebSocket connection for real-time communication. We are also using CallKit as a supporting mechanism, but not as the primary interaction upon receiving the VoIP Push, since our use case differs from traditional full-duplex VoIP calls. While our implementation works correctly in many cases, we have noticed a consistent issue where, after multiple VoIP Push notifications, the system still delivers the push, but prevents the WebSocket from reconnecting. At this point, all connection attempts return errors such as: • "Software caused connection abort" This issue persists until the app is manually relaunched, after which the behavior resets and repeats. We are aware that VoIP Push was originally designed for full-duplex calls, but since Apple allows its use for other purposes through the entitlement, we would like to understand why this limitation is occurring and how to handle it properly. Questions: 1. Is iOS enforcing stricter background execution rules after multiple VoIP Push events within a short period? 2. Are there any recommended best practices to ensure reliable WebSocket reconnection in this scenario?
0
6
391
Feb ’25
Location Push Extension Cannot Wake after 10 mins
Hi team, I'm developing a feature that's collecting the device locations for home security app. We've been following https://developer.apple.com/documentation/corelocation/creating-a-location-push-service-extension apns-push-type set to location. apns-priority set to 5. during testing, we found that the device's notification extension cannot be triggered after device going into lock screen for 10 mins. Wonder should we set the priority to 10? Thanks!
1
0
270
Feb ’25
Where can I find the documentation explaining behavioral differences in notification permission request windows across different versions?
I invoked the getNotificationSettingsWithCompletionHandler method of UNUserNotificationCenter on multiple test devices. After dismissing the notification permission request dialog (without explicit denial), the returned UNNotificationSettings object showed inconsistent authorizationStatus values across OS versions: ​**iOS 18:​ Returns UNAuthorizationStatusNotDetermined ​iOS 14.2:**​ Returns UNAuthorizationStatusDenied Where can I find official Apple documentation explaining this behavioral discrepancy between system versions?
1
0
298
Feb ’25
VoIP call notification is randomly not delivered to a specific user
I'm facing an issue delivering VoIP push notifications to user devices. It's pretty random, sometimes notifications are delivered and sometimes not. I've had a call with the user to understand and narrow down the issue, including testing delivery of pushes to their device token via Push Notification Console as described here: https://developer.apple.com/documentation/usernotifications/testing-notifications-using-the-push-notification-console#4181180. I asked a user to use Wi-Fi first and tried delivering around 10 pushes via console and 2 of them were lost while the rest was delivered. I asked a user to use cellular and tried delivering also around 10 pushes and most of them were lost and only few of them were delivered. Production environment was used to deliver pushes hence I cannot see delivery log and so I have no visibility over a reason why push wasn't delivered. I wanted to file a code-level support ticket to get help however I need to supply a sample xcode project which in this particular case doesn't make any sense as I'm using Apple's Push Notification Console tool and it delivers pushes in some cases while doesn't deliver it in other cases. I'm pretty familiar with all potential reasons why push might not be shown on device, including app early crashes, not reporting a call to CallKit etc. => although you never know, I'm pretty sure it's not our case. How can I get support on investigating specific user device token delivery issues like in the case I described above? I have device token and push console records but it's not clear how to get support on that. Thank you!
4
0
387
Feb ’25
Inquiry About Upcoming Changes to APNs Certificates
Hello, I’m reaching out to gather information regarding the upcoming changes to APNs certificates that are set to be implemented in the beta at the end of January 2025. Specifically, I would like to understand the following: What will be the practical impact of these changes on apes apis ? What actually needed to be done at trust store for this changes, and how will it affect our current setup? What steps do we need to take to update the certificates on our servers? it’s crucial for us to address these changes in advance and keep our customers informed. Thank you for your help!
10
4
3.2k
Feb ’25
How to turn off shortcuts notifications permanently apart from turning it off via screen time as it keeps turning itself back ON.
I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.
0
0
286
Feb ’25
Certification Authority (CA) for Apple Push Notification service (APNs)
I got a notification that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. Does this affect the push service for Apple Wallet passes or just for apps? I have a push service for Apple Wallet passes but no service for apps. I don't use push notification service for anything other than for Apple Wallet Pass push notifications, not at all for apps. Is there anything I need to do or is this not relevant to my situation? If it does, what do I need to change in order to make sure my service still works? Do I just replace the certificate? Is there a standard path where it would live on the server? I'm sure this is a simple thing, but it's been over a decade since I wrote the push service so I'm pretty rusty.
1
0
349
Feb ’25
Status of Action Required: Apple Push Notification Service Server Certificate Update
According to the Apple notification alert received in October 2024, the APNS server certificate update for production is scheduled for February 24, 2025. Has this change been implemented, or is there a platform or method to verify whether this update has been applied in production? If so, where can we check this?"
1
0
303
Feb ’25
Implement UNUserNotificationCenterDelegate in iOS app using Swift6
I've got a problem with compatibility with Swift6 in iOS app that I have no idea how to sort it out. That is an extract from my main app file @MainActor @main struct LangpadApp: App { ... @State private var notificationDataProvider = NotificationDataProvider() @UIApplicationDelegateAdaptor(NotificationServiceDelegate.self) var notificationServiceDelegate var body: some Scene { WindowGroup { TabView(selection: $tabSelection) { ... } .onChange(of: notificationDataProvider.dateId) { oldValue, newValue in if !notificationDataProvider.dateId.isEmpty { tabSelection = 4 } } } } init() { notificationServiceDelegate.notificationDataProvider = notificationDataProvider } } and the following code shows other classes @MainActor final class NotificationServiceDelegate: UIResponder, UIApplicationDelegate, UNUserNotificationCenterDelegate { var notificationDataProvider: NotificationDataProvider? func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]? = nil) -> Bool { UNUserNotificationCenter.current().delegate = self return true } func setDateId(dateId: String) { if let notificationDataProvider = notificationDataProvider { notificationDataProvider.dateId = dateId } } nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse) async { // After user pressed notification let content = response.notification.request.content if let dateId = content.userInfo["dateId"] as? String { await MainActor.run { setDateId(dateId: dateId) } } } nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification) async -> UNNotificationPresentationOptions { // Before notification is to be shown return [.sound, .badge, .banner, .list] } } @Observable final public class NotificationDataProvider : Sendable { public var dateId = "" } I have set Strict Concurrency Checking to 'Complete.' The issue I'm facing is related to the delegate class method, which is invoked after the user presses the notification. Current state causes crash after pressing notification. If I remove "nonisolated" keyword it works fine but I get the following warning Non-sendable type 'UNNotificationResponse' in parameter of the protocol requirement satisfied by main actor-isolated instance method 'userNotificationCenter(_:didReceive:)' cannot cross actor boundary; this is an error in the Swift 6 language mode I have no idea how to make it Swift6 compatible. Does anyone have any clues?
1
15
1.4k
Feb ’25
Is the Time Sensitive Notification entitlement needed for visionOS?
I noticed the time sensitive entitlement says it's only for iOS and macOS. But without the entitlement, the time sensitive toggle doesn't show in my app's notification settings on visionOS. When I archive my visionOS app for App Store Connect, the entitlement seems to be taken out as it doesn't show in my entitlement list for the build in App Store Connect. I'm confused at this point if the entitlement is really necessary, since it seems to be needed to debug on the simulator at least. I don't have a physical device to test it on unfortunately.
0
0
359
Feb ’25
About APNS certificate replacement
I received an email from Apple saying that I needed to replace the APNS certificate. I am inquiring because I am curious about who has the relevant authority and who actually makes the changes. Could you please provide specific guidance on this? Hello, We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate. To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple. If you have any questions, please contact us. The Apple Developer Relations Team
3
0
694
Feb ’25
Start live activity with push notification problem
Hey there, i implemented live activity in my app and iam trying to start the live activity from push notification, updates works fine even when the app is in background but starting the activity creating issue mostly on background and kill mode when i check the delivery of live activity on cloudkit console it says stored for device power considerations. anyone having the same issue ?
1
1
647
Feb ’25
Is it possible to increase priority of background notifications?
I have an app that pairs with a wearable Bluetooth device that collects users' health data. My web backend sends two push notifications every hour to all app users—one at XX:05 and another at XX:15. The first notification instructs the app to download data from the paired wearable device, while the second prompts the app to upload the downloaded data to the backend server's database. However, I’ve noticed that many push notifications are not processed by iOS apps, especially at night. Based on Apple's documentation, iOS prioritizes push notifications and may ignore lower-priority ones to conserve battery life. Is there a way to increase the priority to ensure that more (or all) push notifications are processed? Would integrating the HealthKit framework help? Currently, I use Firebase Cloud Messaging (FCM) to send push notifications. Additionally, my app falls under the Health & Fitness category. Would changing it to Medical increase priority? P.S. I understand that Apple requires certain certifications for an app to be classified as Medical.
2
0
270
Feb ’25
Apple Wallet Pass Logo Not Showing on notification on iOS 18
I'm having trouble displaying the Apple Wallet pass logo on iOS 18 when a notification occurs. It works on iOS 17 but not on iOS 18 (tested on versions 18.1 and 18.3). I ensured the Wallet pass icon sizes are correct: icon.png → 29×29 icon@ 2x.png → 58×58 icon@ 3x.png → 87×87 Questions: Has Apple changed any requirements for displaying Wallet pass logos in iOS 18? Are there new size, format, or metadata constraints?
3
0
503
Feb ’25