Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Status of Notification Service Extension filtering entitlement
Hi Apple engineering team, I contacted Developer Support regarding the status of our entitlements request, and they recommended that I post here for visibility. It’s been just over two weeks since we submitted the request, and we haven’t received any updates yet. We understand these requests can take time, but it’s unclear what the typical timeline looks like or if there’s any way to check on the progress. Is there a way to get an update or better understand where we are in the process? We’re trying to plan our release and would really appreciate any guidance on what to expect. Thanks in advance for your help.
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May ’25
No "Unregistered" Error Returned for Background Notifications
Hi team, We've observed that for all background notifications (where content-available set to true, https://developer.apple.com/documentation/usernotifications/pushing-background-updates-to-your-app#Create-a-background-notification), we never received any response with error string "Unregistered". This differs from non-background pushes, where expired tokens are regularly cleared. Is this the expected behavior (i.e., background notifications will not return an "Unregistered" error), or could this indicate an issue on our side? Thanks in advance for any clarification.
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201
Jul ’25
Timestamp with 410 error code
Docs mention the following about the timestamp field returned by APNs: "The time, represented in milliseconds since Epoch, at which APNs confirmed the token was no longer valid for the topic. This key is included only when the error in the :status field is 410." We would like to clarify whether this timestamp is subject to the fuzzy schedule or whether it represent the accurate time of when APNs knew that the token became invalid? We understand that using 410 for tracking purposes is off label. However we still would like to have the most accurate information in regards to when token became invalid. This will help us debug user issues better in cases when they re-install, uninstall, change permission settings, etc.
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172
Aug ’25
APNS push working on iphone XR but not on iphone 13
Hello , We are trying MDM APNs push using following command curl.exe -X POST --http2 -k -v --cert PushCert.pem --cacert cacert.pem https://api.push.apple.com/3/device/9BFDFB46D48159D16E5DC80391B765EE99524CF294BB4BF9FB5AEA7A5F3FFD79 -d "{"mdm":"84F0C145-5963-4F06-9D11-DFBDB45802D5"}" -H "apns-topic: com.apple.mgmt.External.c217c1bf-ad51-42a9-9108-2e92ef705b2a" -H "apns-push-type: mdm" The command process correctly there is no error but device doesn't receive the Apns push. At the same time the older device recives the Apns push but newer device not. What can be the cause,how to debug this issue.
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237
Jan ’25
Cannot receive APNs notification
Hi all, We encountered an issue where APNs (Apple Push Notification service) push messages cannot be received during development. The specific description is as follows: Our app runs on an iPad that connects to the cellular network using a SIM card and accesses the Internet through the company's MDM, which provides APN setting proxies. During operation, we found that the device fails to receive push messages from APNs. Network packet capture revealed that the connection attempt by apsd to port 5223 failed. According to Apple's documentation (https://support.apple.com/zh-cn/102266), when port 5223 cannot be connected to, it will fall back to port 443 and use a proxy. However, our packet capture showed that when port 5223 was unreachable, the apsd service on the iPad did not attempt to establish a connection to port 443. Since the iPad device currently cannot establish a connection with APNs, it consistently fails to receive push messages from APNs. We tried disconnecting the SIM card and using a Wi-Fi environment, and in this case, the iPad device was able to receive push messages from APNs normally. Could you advise us on how to proceed with troubleshooting in this situation?
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114
Jul ’25
Notification coordination between iOS and watchOS is not working properly
Notification coordination between iOS and watchOS is not working properly watchOS and iOS try to coordinate between phone and watch notifications. The concept here is that if there is a main app and a companion app, they could both be sending a notification, then the notification would alert on both, which is a deviation from how notification mirroring is handled if there is an iOS app but no watch app. The watch waits for the iOS notification to fire so they can determine if this is the same notification that needs to be deduped, displayed on one device but not the other, or separate notifications to be displayed both. If there is no notification on the phone, the watch will timeout after 13 seconds and alert anyway. If you have an iOS companion app, the best solution to this is to send the same notification on both devices simultaneously, and ensuring the UNNotificationRequest.identifier matches on both notifications. This will let the systems determine how to handle the notification correctly and quickly, and the notification will alert right away. https://developer.apple.com/forums/thread/765669 According to the above article, "when a notification arrives on watchOS alone first, it coordinates with iOS," but in reality, it doesn't work properly. Detailed process of this phenomenon watchOS receives a notification. On watchOS, the notification is not immediately shown to the user. iOS receives a notification with the same UNNotificationRequest.identifier as in (1). The notification in (3) does not appear on either iOS or watchOS. However, the notification from (3) does appear in iOS Notification Center. Thirteen seconds after watchOS received the notification, the notification from (1) is shown to the user on watchOS. In the end, the iOS and watchOS notifications are not consolidated and each remains in its respective notification center. Up to (3) there are no issues. Starting with (4), both iOS and watchOS exhibit a lot of odd behavior. This phenomenon occurs with both local notifications and push notifications. When iOS receives the notification first, there is no problem. The notification for watch received later is processed appropriately, and the watchOS notification is not additionally displayed to the user. Expected proper process Same as above. Same as above. Same as above. The notification in (1) is integrated into the notification in (3). The notification in (3) is alerted to the user immediately. 2 sample projects to reproduce Only the main code is attached. Sample project1: local notifications Swift code for local notification app (iOS, watchOS) - App.swift.txt Sample project2: push notifications This sample project is implemented using Firebase Functions and Firebase Cloud Messaging. Swift code push notification app (iOS, watchOS) - App.swift.txt Server side JavaScript code for FirebaseFunction - index.js.txt Tested devices and OS This phenomenon occurred in both of the following patterns. Pattern 1 Xcode 26.0 iPhone 16 (iOS 26.0) Apple Watch series 10 (watchOS 26.0) Pattern 2 Xcode 16.4 iPhone 11 (iOS 18.6) Apple Watch SE 2nd gen (watchOS 11.6) Question Is this phenomenon a bug? Or is my understanding or implementation incorrect? Feedback Assistant number FB20339772
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Sep ’25
Persistent iOS Signing & UIBackgroundModes Entitlement Issue
Problem Statement We are experiencing a critical and persistent issue preventing the successful signing and building of our iOS application. The core problem is that provisioning profiles, whether automatically generated by Xcode or manually created in the Apple Developer Portal, consistently fail to include the UIBackgroundModes entitlement, leading to a build failure. Specific Question Why are provisioning profiles generated via the Apple Developer Portal and/or Xcode's automatic signing process consistently omitting the UIBackgroundModes entitlement for our App ID, even when this capability is explicitly configured in Xcode? We seek guidance or backend intervention to ensure our provisioning profiles include the necessary entitlement. Expected Outcome We expect to be able to successfully build and sign our iOS application, with provisioning profiles that correctly include the UIBackgroundModes entitlement, allowing for proper implementation of remote notifications. Observed Symptoms Primary Build Error: Consistent build failure with the exact error message: "Automatic signing failed: Provisioning profile 'iOS Team Provisioning Profile: com.scott.ultimatefix' doesn't include the UIBackgroundModes entitlement." Missing Entitlement in Profile (Confirmed by Inspection): Direct inspection of downloaded .mobileprovision files (including those manually generated in the Developer Portal for com.scott.ultimatefix) consistently shows the absence of the UIBackgroundModes entry within the section of the Entitlements dictionary. The aps-environment key for Push Notifications is present, indicating Push Notifications are enabled, but Background Modes are not. Certificates Correctly Recognized in Xcode: Our "Apple Development: Stephen Criscell Scott" and "Apple Distribution: Stephen Criscell Scott" certificates are correctly displayed and recognized in both Keychain Access and Xcode's Preferences > Accounts > Manage Certificates window (without "Not in Keychain" status). Furthermore, the Signing & Capabilities tab for the target in Xcode now correctly shows Signing Certificate: Apple Development: Stephen Criscell Scott. Persistent Issue Across Resets: The problem persists despite extensive local cache invalidation, Xcode reinstallation, and even testing in a fresh macOS user account (which confirmed the issue was not user-specific).
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131
Jun ’25
After uninstalling the app, ManagedSettingsStore.shield is still active — seems to be an Apple system behavior
I’m using the shielding API, my code: let store = ManagedSettingsStore() let whitelist = SharedDefaults.whitelistApplications store.shield.applicationCategories = .all(except: whitelist) And to clear the shield, my code is: store.shield.applications = nil store.shield.applicationCategories = nil The issue: Some users report that after uninstalling my app, the shield is still active, and the UI changes to the default iOS system interface. Even after restarting the device, the apps on the phone remains locked, so the user has no way to remove the shield. Recently I’ve received several complaints on social media and App Store comments, accusing my app of being malicious software. This is not a 100% reproducible bug, but it happens frequently enough. I was also able to reproduce it myself by uninstalling the app during an active lock session. Could Apple engineers please look into this issue and advise how to ensure that once the user uninstalls the app, the device is no longer locked?
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190
Oct ’25
How can I check applicationState by tap anps push cards?
when I implementation the UNUserNotificationCenterDelegate func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) { var status = "" if (UIApplication.shared.applicationState == .active) { status = "active" } else if (UIApplication.shared.applicationState == .background) { status = "background" } else if (UIApplication.shared.applicationState == .inactive) { status = "inactive" } completionHandler() } I find that UIApplication.shared.applicationState == .background this case can not execute when application is in background。 why applicationState is inactive not background?
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196
Mar ’25
Provisioning Profile Missing Push Notification Entitlement (com.apple.developer.push-notifications) Despite Being Enabled
I'm running into an issue during the iOS build process for my app, and I'm hoping someone can point me in the right direction. ❗ The Problem When attempting to archive the app via EAS Build (Expo), the build fails with the following error: `Provisioning profile "HCF_AppStore_ProvisioningProfile" doesn't include the com.apple.developer.push-notifications entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update.` What I’ve Already Done: Enabled Push Notifications capability for the App ID (com.rsmco.helpcreatefamilies) in the Apple Developer portal. Deleted and regenerated the App Store Provisioning Profile after enabling the capability. Confirmed the new profile is associated with the correct App ID and Distribution Certificate. Uploaded the new profile to EAS (Expo) and rebuilt the app. Yet the error persists during the Xcode archive step with Exit code 65. Additional Info: Provisioning Profile Name: HCF_AppStore_ProvisioningProfile App ID: com.rsmco.helpcreatefamilies Team: Reproductive Sciences Management Company, LLC Workflow: Expo EAS Build Capability causing issue: com.apple.developer.push-notifications
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Jul ’25
Push Notifications
以下の問題が発生しています: 特定のデバイスでプッシュ通知が受信されません。 考えられる原因は何でしょうか? プッシュ通知は自社のサーバーから送信しており、APNs(Apple Push Notification service)からは正常な応答が返ってきています。 ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。 この問題は複数のユーザーに発生しています。
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84
Jul ’25
Limit on consecutive push notifications (normal and critical alerts)
Hi, We have a use case where our app needs to send repeated push notifications (both normal and critical alerts) to inform the user about a critical device state and grab their attention. Since iOS doesn’t allow us to schedule local notifications beyond 30 seconds, I need to send multiple pushes from the server side. My questions are: Is there any documented limit on how many push notifications can be sent back-to-back before Apple starts throttling or restricting them? Are critical alerts treated differently from normal notifications in terms of delivery restrictions or frequency limits? Is there a recommended approach for handling scenarios where repeated urgent notifications are necessary to keep the user informed? I want to make sure I’m following Apple’s guidelines and not risking rejection during review.
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92
Sep ’25
Questions for AlarmKit
We are so interested in AlarmKit which is presented at WWDC25. While we planning our app using AlarmKit, We had a few questions come to mind and were hoping you could provide some clarity. Please excuse the rather long list of questions, as we don't currently have a device available to test these features ourselves. System Actions Related Is there a limit to the number of alarms that can be scheduled using AlarmKit? Are alarms scheduled with AlarmKit persistent across device reboots? When an alarm is dismissed (either by swiping or pressing the power button), can our app detect this action and execute code in response? Can we control the behavior of the physical Lock Screen buttons when an AlarmKit alarm is active, for instance, to trigger a snooze action? Does AlarmKit function correctly during Do Not Disturb or Low Power Mode? What is the expected behavior when an alarm from our app (using AlarmKit) overlaps with an alarm from another app that also uses AlarmKit? Which one is going to get its priority? Thank you for your help. Sincerely
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219
Aug ’25