Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Error when validating the APNS Certificate
I trying to validate the certificate I created for APNS using the following command but I get an error. openssl s_client -connect gateway.push.apple.com:2195 -cert temp.pem -debug -showcerts Error: getaddrinfo: nodename nor servname provided, or not known connect:errno=0 Any help will be greatly appreciated.
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176
Sep ’25
iPhone push notifications stop: DeviceTokenNotForTopic
We are facing an issue: push notifications are not being received. We are using the Marketing Cloud SDK for push notifications. On install, the app correctly registers for push notifications. We pass the required information to Marketing Cloud — for example, contact key, token, etc. Marketing Cloud also confirms that the configuration is set up, and we have tried sending push notifications with proper delivery settings. The issue is that after some time, the device gets automatically opted out in the Marketing Cloud portal. When we consulted their team, they said this is caused by the “DeviceTokenNotForTopic” error received from APNs. I have verified the certificates and bundle ID from my end — everything looks correct. Device: iPhone 15, iPhone 17 iOS: 18.7.2, 26.1
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162
Dec ’25
Silent Push notifications XCode 16.3 stop working on production
Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent. As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps. We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.
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May ’25
What is the point of thread-id/grouping in push notifications if grouping depends upon user preferences?
There's plenty of articles out there about programatically grouping push notifications. However I have tried setting the thread-id in the push payload when sending a push, or setting the threadIdentifier for a received push in a notification service extension to be the same for several pushes. But if within the iPhone Settings / Notifications the user selects to display pushes as List and turns off Notification Grouping, then each notification resulting from the push appears on its own separately. Is there something other than thread-id/threadidentifier that is used to programmatically group them? If not then whats the point of these as grouping and display is actually under the control of user.
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Mar ’25
About Delay issues with iPhone VoIP applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() After this, the VoIP App (callee) uses "NSTimer scheduledTimerWithTimeInterval" to manage internal processing timing. However, the processing sometimes takes longer than the specified waiting time. Specifically, delays of several seconds can occur. We understood that if the user is interacting with the screen and both the iPhone and the VoIP app are in an active state, the VoIP app's processing would not be delayed. However, can significant delays (several seconds) in application processing still occur even when the iPhone is in an active state (i.e., the user is interacting with the screen)?"
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Dec ’25
Case-ID: 14080335 Push notification requests to iOS devices using APNs (HTTP/2) time out
We are currently developing a WebAPI service that uses APNs (HTTP/2) to send push notifications to iOS devices. (Using PushSharp's HTTP/2 support) The WebAPI service is running on IIS using .net framework 4.8 and c#. The connection to APNs is always maintained, and the connection is checked every 30 minutes using a dummy token Ping. KeepAlivePeriod = 30 minutes and KeepAliveRetryPeriod = 10 seconds have also been set. However, the following issues are occurring. Although the Ping sent immediately before was successful, a TimeoutException occurs in the notification request sent a few minutes later. There is no explicit disconnection notification from APNs, and the connection appears to be silently disconnected. Once a TimeoutException occurs, it occurs frequently afterwards. Below is an excerpt from the log. Apple Notification Failed for some unknown reason 1-1: One or more errors occurred. Apple Notification Failed for some unknown reason 1-2:System.TimeoutException: The operation timed out. In light of this issue, I would like to be advised on the following two points. Are there any official specifications regarding the lifecycle and expiration date of APNs HTTP/2 connections? Even if pings are sent periodically, is there a timeout or other setting that disables the connection on the APNs side? What are the conditions that would cause APNs to silently terminate a connection? For example, could this be due to inactivity, TLS restrictions, network maintenance, etc.? If you have any official documentation or technical guidelines to improve the reliability of this system, we would appreciate it if you could share them with us. Thank you in advance.
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May ’25
PushKit (VoIP) delivery issue — user’s device fails to receive VoIP pushes; logging in on that device suppresses VoIP pushes for all devices of that user
We are facing an issue where VoIP notifications are not delivered to a user's device. If we login with the user credentials on another device the VoIP notifications are being received, if he logs in on his device VoIP notifications are not being received anymore on all devices. So When the user logs in on the affected device, all devices on that account stop receiving VoIP pushes (including the affected one). Logging out on the affected device restores delivery to other devices. What could cause this issue? It's only happening for this user so the configuration and mobile app PushKit code is working as intended.
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Oct ’25
Push Notification don't wake up my app
Hi everyone, We're experiencing an issue with our Flutter app that uses PushKit, CallKit, and Janus for handling VoIP calls. Everything works fine when the app is in the foreground, but when the app is in the background or completely closed (terminated state), the behavior is inconsistent: Sometimes, incoming calls are received as expected. Other times, the app does nothing, and the call is not delivered at all. Upon checking the console logs, we noticed that our app is being canceled (terminated by the system), which seems to be the reason why calls are not coming through. This happens randomly, making it difficult to reproduce consistently. Additional Details: The app is configured to handle VoIP notifications correctly. We are using PushKit to wake up the app and trigger CallKit for the incoming call UI. When the app is active, calls are handled correctly via Janus WebRTC signaling. We have verified that background modes for VoIP are enabled in the Info.plist. We suspect that iOS may be aggressively killing the app in the background, preventing incoming call notifications from reaching it. Questions: Has anyone experienced similar behavior with PushKit + CallKit on recent iOS versions? Could iOS be terminating the app due to background execution policies? Are there recommended best practices to ensure reliable delivery of VoIP notifications when the app is closed? Any insights or suggestions would be greatly appreciated! Thanks! Addional Information: this is the cancellation information at console: Received incoming message on topic hiperme.app at priority 10 por omisión 17:10:18.462084-0300 dasd CANCELED: com.apple.pushLaunch.hiperme.app:E8BACD at priority 10
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Mar ’25
CarPlay Driving Task notification press handling
We're trying to add simple notifications to our CarPlay integration that should open certain template when pressed, but the issue is that when pressing this notification on CarPlay screen nothing is invoked in the code (presumably didReceive should be invoked). All works fine with the same notification but pressed on the iPhone screen - didReceive is invoked properly. How should I handle the action when push notification is pressed on CarPlay screen?
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212
Sep ’25
Notifications scheduled but never delivered at scheduled time
Device: iPhone (real device) iOS: 17.x Permission: Granted Notifications are scheduled using UNCalendarNotificationTrigger. The function runs and prints "SCHEDULING STARTED". However, notifications never appear at 8:00 AM, even the next day. Here is my DailyNotifications file code: import Foundation import UserNotifications enum DailyNotifications { // CHANGE THESE TWO FOR TESTING / PRODUCTION // For testing set to a few minutes ahead static let hour: Int = 8 static let minute: Int = 0 // For production use: // static let hour: Int = 9 // static let minute: Int = 0 static let daysToSchedule: Int = 30 private static let idPrefix = "daily-thought-" private static let categoryId = "DAILY_THOUGHT" // MARK: - Permission static func requestPermission(completion: @escaping (Bool) -> Void) { let center = UNUserNotificationCenter.current() center.requestAuthorization(options: [.alert, .sound]) { granted, _ in DispatchQueue.main.async { completion(granted) } } } // MARK: - Schedule static func scheduleNext30Days(isPro: Bool) { print("SCHEDULING STARTED") let center = UNUserNotificationCenter.current() center.getNotificationSettings { settings in guard settings.authorizationStatus == .authorized else { requestPermission { granted in if granted { scheduleNext30Days(isPro: isPro) } } return } // Remove old scheduled notifications center.getPendingNotificationRequests { pending in let idsToRemove = pending .map { $0.identifier } .filter { $0.hasPrefix(idPrefix) } center.removePendingNotificationRequests(withIdentifiers: idsToRemove) let calendar = Calendar.current let now = Date() for offset in 0..<daysToSchedule { guard let date = calendar.date(byAdding: .day, value: offset, to: now) else { continue } var comps = calendar.dateComponents([.year, .month, .day], from: date) comps.hour = hour comps.minute = minute guard let scheduleDate = calendar.date(from: comps) else { continue } if scheduleDate <= now { continue } let content = UNMutableNotificationContent() content.title = "Just One Thought" content.sound = .default content.categoryIdentifier = categoryId if isPro { content.body = thoughtForDate(scheduleDate) } else { content.body = "Your new thought is ready. Go Pro to reveal it." } let triggerComps = calendar.dateComponents( [.year, .month, .day, .hour, .minute], from: scheduleDate ) let trigger = UNCalendarNotificationTrigger( dateMatching: triggerComps, repeats: false ) let identifier = idPrefix + isoDay(scheduleDate) let request = UNNotificationRequest( identifier: identifier, content: content, trigger: trigger ) center.add(request) } } } } // MARK: - Cancel static func cancelAllScheduledDailyThoughts() { let center = UNUserNotificationCenter.current() center.getPendingNotificationRequests { pending in let idsToRemove = pending .map { $0.identifier } .filter { $0.hasPrefix(idPrefix) } center.removePendingNotificationRequests(withIdentifiers: idsToRemove) } } // MARK: - Helpers private static func isoDay(_ date: Date) -> String { let formatter = DateFormatter() formatter.locale = Locale(identifier: "en_US_POSIX") formatter.dateFormat = "yyyy-MM-dd" return formatter.string(from: date) } private static func thoughtForDate(_ date: Date) -> String { guard let url = Bundle.main.url(forResource: "thoughts", withExtension: "json"), let data = try? Data(contentsOf: url), let quotes = try? JSONDecoder().decode([String].self, from: data), !quotes.isEmpty else { return "Stay steady. Your growth is happening." } let calendar = Calendar.current let comps = calendar.dateComponents([.year, .month, .day], from: date) let seed = (comps.year ?? 0) * 10000 + (comps.month ?? 0) * 100 + (comps.day ?? 0) let index = abs(seed) % quotes.count return quotes[index] } } Then here is my Justonethoughtapp code: import SwiftUI import UserNotifications @main struct JustOneThoughtApp: App { @StateObject private var thoughtStore = ThoughtStore() // MUST match App Store Connect EXACTLY @StateObject private var subManager = SubscriptionManager(productIDs: ["Justonethought.monthly"]) var body: some Scene { WindowGroup { ContentView() .environmentObject(thoughtStore) .environmentObject(subManager) .onAppear { // Ask for notification permission NotificationManager.shared.requestPermission() // Schedule notifications using PRO status DailyNotifications.scheduleNext30Days( isPro: subManager.isPro ) } } } } final class NotificationManager { static let shared = NotificationManager() private init() {} func requestPermission() { UNUserNotificationCenter.current().requestAuthorization( options: [.alert, .sound, .badge] ) { _, _ in } } }
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2w
api.push.apple.com always return 400 bad devicetoken
everytime i get my devicetoken from mdm certification,send to apns (api.push.apple.com 443),always return 400,please help me confirm if the devicetoken is expired or somethine wrong else here is the request and response device_token:79c3aec2b2c2b672c3b756c3910977c3a936c3aae280985ac380e280a6091cc2bfc3a132192b14c392c2be7a2ee280a229c3aa push_magic:AAFDAB81-0E63-4B72-A60A-1F8085325870 status_code: 400 headers: {'apns-id': '14BDD477-7D76-A2FB-582C-140BBD95A420'} resp: {'reason': 'BadDeviceToken'}
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132
Jun ’25
Notification Sound Not Routing to Bluetooth / External Speakers Consistently
Hello Apple Developer Support, We are observing inconsistent behavior with push notification sounds routing to Bluetooth / external speakers. Our app sends push notifications with a custom sound file using the sound parameter in the APNs payload. When an iPhone is connected to a Bluetooth speaker or headphones: On some devices, the notification sound plays through the connected Bluetooth/external speaker. On other devices, the notification sound plays only through the iPhone’s built-in speaker. We also tested with native apps like iMessage and noticed similar behavior — in some cases, notification sounds still play through the phone speaker even when Bluetooth is connected. Media playback (e.g., YouTube or Music) routes correctly to Bluetooth, so the connection itself is functioning properly. We would like clarification on the following: Is this routing behavior expected for push notification sounds? Are notification sounds intentionally restricted from routing to Bluetooth in certain conditions (e.g., device locked, system policy, audio session state)? Is there any supported way to ensure notification sounds consistently route through connected Bluetooth/external speakers? The inconsistent behavior across devices makes it difficult to determine whether this is by design or a configuration issue. Thank you for your guidance.
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2w
Can I enable push notifications in an iOS app built from a web app URL using PWA Builder?
Hi all, I have a React web app that we use as a Progressive Web App (PWA). We currently: Use PWA Builder to package it for Android and iOS Host the app on a secure HTTPS URL Use Firebase Cloud Messaging (FCM) for push notifications (working on Android) However, on iOS, we are unable to get push notifications to work. I understand that PWAs on iOS have limited push support (Safari only, and not through WebView). So I explored using Capacitor, but: Capacitor can load a server.url pointing to our hosted app (great for reuse), but push notifications don’t work If we build the web app locally (npm run build) and embed it in the native iOS shell via Capacitor, push works We would prefer not to fully merge our authentication and main app UIs if avoidable Questions: Is there any approved way to enable push notifications in an iOS .ipa built from a hosted web app (URL) using PWA Builder? If not, is embedding the web assets locally the only Apple-approved way to get push support? Are there any best practices or native plugin recommendations (e.g., APNs or FCM) for handling push notifications in iOS app? Thanks in advance for any guidance. 🙏 Let me know if more technical details would help.
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127
Jun ’25
Apple CarPlay Notifications - Tap action handler
I am developing a CarPlay driving tasks app and is able to display push notifications on CarPlay. I am looking at a way to get a tap action handler for push notifications on CarPlay such that when a user taps the notification and by default the app opens, but I want to present a CPInformationTemplate with data corresponding to the tapped notification.
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Oct ’25
Using notifyUserWithHaptic for Background Alarms in Standalone Watch App
I’m building a standalone Apple Watch smart alarm app that should trigger alarms on the watch in response to Bluetooth or internet events. This means the app operates in the background and attempts to trigger an alarm when such an event occurs. As far as I know, the appropriate API for this is WKExtendedRuntimeSession.notifyUserWithHaptic:repeatHandler. However, I can’t seem to start an extended runtime session while the app is in the background. I’m getting the following error: -[WKExtendedRuntimeSession _invalidationReasonAndDelegateCallbackErrorForError:outCallbackError:]:729: WKExtendedRuntimeSession hit internal error. Error Domain=com.apple.CarouselServices.SessionErrorDomain Code=17 "startSession cannot be called on a scheduled session" UserInfo={NSLocalizedDescription=startSession cannot be called on a scheduled session} Calling notifyUserWithHaptic directly also similarly fails. It seems notifyUserWithHaptic is intended to be scheduled during a foreground session to trigger at a later time, rather than being called ad hoc from a background context. Is there any way to create a proper alarm view on the Apple Watch from a background execution context?
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144
Jul ’25