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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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Issue with UPI IAP Transactions Stuck in Pending State and No Rewards Granted
Hi everyone, We’ve encountered an issue in some of our games where IAP purchases made using UPI are going into a pending state. Since these purchases are for consumable items, the rewards are not granted at the time of purchase. Even after the transactions are eventually confirmed, the rewards still aren't received. We tested this with two separate UPI transactions, and both resulted in the same pending state issue. Interestingly, when we tried making a purchase using Apple Wallet afterward, the transaction completed successfully on the first attempt, without any pending state. This issue seems specific to UPI transactions. Could anyone help us understand why this is happening or if there’s a recommended way to handle such cases? Thanks in advance!
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59
Apr ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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524
May ’25
Cannot use proper sandbox account for internal tester on TestFlight
I cannot test IAP using sandbox account that I logged on from settings, it keeps show my regular Apple ID when I try to test IAP from TestFlight This issue frustrate me and bunch of my colleagues, we cannot manage our subscription when sandbox account is default choosing Apple ID I've seen people complaining about this issue a lot Any help on resolving this issue would be really appreaciated
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45
Mar ’25
Best practices: ensuring server-side that the AppReceipt sent up by a client belongs to the client
Hi, all! I have an AppStore Server-side question. User sends up an AppReceipt that I am validating. What's the best way to tell the receipt belongs to said user? I want to make sure that the source of the AppReceipt was actually the original purchaser of the item. Is fetching Transaction + AppAccountToken the only way? AppAccountToken can only be utilized if the original purchase used it, and it is associated with the user's data. Is there another way?
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286
Feb ’25
How to handle dynamic pricing in consumable in app purchase programatically in swift?
In an application feature where users can purchase resources to enhance the exposure, visibility, or engagement of specific content (such as boosting videos, posts, or other user-generated content), the price needs to adjust dynamically based on the user-selected budget. How can this type of In-App Purchase flow be implemented in iOS Swift? Also checked link for tax category: https://developer.apple.com/help/app-store-connect/manage-app-information/set-a-tax-category
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335
Dec ’24
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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188
May ’25
StoreKit2 Subscription Verification
My question is simple, I do not have much experience in writing swift code, I am only doing it to create a small executable that I can call from my python application which completes Subcription Management. I was hoping someone with more experience could point out my flaws along with giving me tips on how to verify that the check is working for my applicaiton. Any inight is appreciated, thank you. import Foundation import StoreKit class SubscriptionValidator { static func getReceiptURL() -> URL? { guard let appStoreReceiptURL = Bundle.main.appStoreReceiptURL else { print("No receipt found.") return nil } return appStoreReceiptURL } static func validateReceipt() -> Bool { guard let receiptURL = getReceiptURL(), let receiptData = try? Data(contentsOf: receiptURL) else { print("Could not read receipt.") return false } let receiptString = receiptData.base64EncodedString() let validationResult = sendReceiptToApple(receiptString: receiptString) return validationResult } static func sendReceiptToApple(receiptString: String) -> Bool { let isSandbox = Bundle.main.appStoreReceiptURL?.lastPathComponent == "sandboxReceipt" let urlString = isSandbox ? "https://sandbox.itunes.apple.com/verifyReceipt" : "https://buy.itunes.apple.com/verifyReceipt" let url = URL(string: urlString)! let requestData: [String: Any] = [ "receipt-data": receiptString, "password": "0b7f88907b77443997838c72be52f5fc" ] guard let requestBody = try? JSONSerialization.data(withJSONObject: requestData) else { print("Error creating request body.") return false } var request = URLRequest(url: url) request.httpMethod = "POST" request.httpBody = requestBody request.setValue("application/json", forHTTPHeaderField: "Content-Type") let semaphore = DispatchSemaphore(value: 0) var isValid = false let task = URLSession.shared.dataTask(with: request) { data, response, error in guard let data = data, error == nil, let jsonResponse = try? JSONSerialization.jsonObject(with: data) as? [String: Any], let status = jsonResponse["status"] as? Int else { print("Receipt validation failed.") semaphore.signal() return } if status == 0, let receipt = jsonResponse["receipt"] as? [String: Any], let inApp = receipt["in_app"] as? [[String: Any]] { for purchase in inApp { if let expiresDateMS = purchase["expires_date_ms"] as? String, let expiresDate = Double(expiresDateMS) { let expiryDate = Date(timeIntervalSince1970: expiresDate / 1000.0) if expiryDate > Date() { isValid = true } } } } semaphore.signal() } task.resume() semaphore.wait() return isValid } }
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329
Feb ’25
InApp purchase get stuck in paymentQueue purchasing status.
Some of my users reported they can not completed the purchase . According to the logs and screen captures . Their purchase progress's last status are "purchasing" func paymentQueue(_ queue: SKPaymentQueue, updatedTransactions transactions: [SKPaymentTransaction]) { .... .... case .purchasing: // 处理正在购买的情况 //print("购买中"); AppDelegate.log.debug("paymentQueue purchasing"); LoadingAlert.shared.setText(text: "购买中".localized()) .... After this ,It neither entered any error branch nor prompted the user to confirm the purchase or enter a password, but simply stopped here. There are no other purchase-related logs, and the program is still running normally. At the same time, other users are able to complete their purchases without any issues. However, there have been 4-5 users recently who reported problems with purchasing. What could be the possible reasons? In my local environment, I repeated the test many times, including using sandbox users from different regions and real Apple IDs, and everything worked fine. // // Payment.swift // RadialMenu // // Created by pat on 2023/6/26. // import Foundation import StoreKit class Payment:NSObject,SKProductsRequestDelegate,SKPaymentTransactionObserver{ func paymentQueue(_ queue: SKPaymentQueue, updatedTransactions transactions: [SKPaymentTransaction]) { for transaction in transactions { AppDelegate.log.debug("paymentQueue transaction product = \(transaction.payment.productIdentifier) state = \(transaction.transactionState)"); //let productID = transaction.payment.productIdentifier switch transaction.transactionState { case .purchased,.restored: if(transaction.transactionState == .purchased){ AppDelegate.log.debug("paymentQueue purchased"); LoadingAlert.shared.setText(text: "已购买".localized()) } if(transaction.transactionState == .restored){ LoadingAlert.shared.setText(text: "已恢复".localized()) AppDelegate.log.debug("paymentQueue restored"); } //} break; case .failed: AppDelegate.log.debug("paymentQueue failed "); if let error = transaction.error as? NSError { // 获取错误代码和描述 let errorCode = error.code let errorDescription = error.localizedDescription AppDelegate.log.debug("paymentQueue Transaction failed with error code: \(errorCode), description: \(errorDescription)") } queue.finishTransaction(transaction) LoadingAlert.shared.hideModal(); // 处理购买失败的情况 // 提供错误信息给用户 //print("购买失败"); alertRetry(); break; case .deferred: AppDelegate.log.debug("paymentQueue deferred"); LoadingAlert.shared.setText(text: "购买延迟".localized()) // 处理交易延迟的情况(仅限家庭共享) break; case .purchasing: // 处理正在购买的情况 //print("购买中"); AppDelegate.log.debug("paymentQueue purchasing"); LoadingAlert.shared.setText(text: "购买中".localized()) break; @unknown default: AppDelegate.log.debug("paymentQueue nknown default\(transaction.transactionState)"); break } } }
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355
Mar ’25
Sandbox user can't see StoreKit subscriptions
Hi everyone, I’m struggling to get StoreKit 2 to fetch products in my SwiftUI app while using a sandbox user. I think I’ve followed all necessary setup steps in Xcode, App Store Connect, and my physical test device, but Product.products(for:) always returns an empty array. I’d appreciate any insights! What I’ve Done Local App Setup (Xcode 16.2) Created a blank SwiftUI Xcode project. Enabled In-App Purchase capability under Signing & Capabilities. Implemented minimal StoreKit 2 code to fetch available products (see below). Using the correct bundle identifier, which matches App Store Connect. App Store Connect Configuration Registered the app with the same bundle identifier. Created an Auto-Renewable Subscription with: Product ID: v1 (matches my code). All fields filled (pricing, localization, etc.). Status: Ready for Review. Linked the subscription to the latest app version in App Store Connect. Sandbox User & Testing Setup Created a sandbox tester account. Logged in with the sandbox user under Settings → Developer → Sandbox Apple ID. This was on my physical device (iOS 18.2). Installed and ran the app directly from Xcode (⌘+R). Issue: StoreKit Returns No Products Product.products(for:) does not return any products. There are no errors thrown, just an empty array. I confirmed that StoreKit Configuration is set to None in Xcode. No StoreKit-related logs appear in the Console. Code Snippets //StoreKitManager.swift import StoreKit import SwiftUI @MainActor class StoreKitManager: ObservableObject { @Published var products: [Product] = [] @Published var errorMessage: String? func fetchProducts() async { do { let productIDs: Set<String> = ["v1"] // Matches App Store Connect let fetchedProducts = try await Product.products(for: productIDs) print(fetchedProducts) // Debug output DispatchQueue.main.async { self.products = fetchedProducts } } catch { DispatchQueue.main.async { self.errorMessage = "Failed to fetch products: \(error.localizedDescription)" } } } } //ContentView.swift import SwiftUI struct ContentView: View { @StateObject private var storeKitManager = StoreKitManager() var body: some View { VStack { if let errorMessage = storeKitManager.errorMessage { Text(errorMessage).foregroundColor(.red) } else if storeKitManager.products.isEmpty { Text("No products available") } else { List(storeKitManager.products, id: \.id) { product in VStack(alignment: .leading) { Text(product.displayName).font(.headline) Text(product.description).font(.subheadline) Text("\(product.price.formatted(.currency(code: product.priceFormatStyle.currencyCode ?? "USD")))") .bold() } } } Button("Fetch Products") { Task { await storeKitManager.fetchProducts() } } } .padding() .onAppear { Task { await storeKitManager.fetchProducts() } } } } #Preview { ContentView() } Additional Information iOS Version: 18.2 Xcode Version: 16.2 macOS Version: 15.3.1 Device: Physical iPhone (not simulator) TestFlight Build: Not used (app is run directly from Xcode) StoreKit Configuration: Set to None
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391
Mar ’25
Biometric Authentication Behavior in IAP Sandbox Environment
Where the problem occurs: In-app purchase Non-ApplePay Non-local authentication login Environment where the problem occurs: Sandbox environment (Development environment, TestFlight environment) Problem handling process: Open page A in the app and purchase product B (auto-renewable subscription) on that page. User authentication is required to purchase product B. During the authentication process, the user needs to enter the Apple account and Apple account password. After completing the authentication, complete the purchase of product B. Problem in step 3: Why is FaceID or TouchID not used for authentication? Note: Face ID and Password -> iTunes Store and App Store -> Status is Enabled
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108
Jun ’25
App Clip Closes Before SKOverlay Can Show “Open” Button When Live Activity Is Involved
I have an App Clip that uses SKOverlay.AppClipConfiguration to install the full app. Before I added a Live Activity call (Activity.request), the user could see “Install,” then “Open.” Now, once “Get” is tapped, the Clip immediately closes—no “Open” button appears. If I remove the Live Activity code, it works again. I’ve confirmed that parent/child entitlements match, and tested via TestFlight. Is there a known issue or recommended workaround for combining SKOverlay + Live Activities in an App Clip so it doesn’t dismiss prematurely? Any insights are appreciated! Note live activity is for App Clip only.
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270
Mar ’25
Transitioning a freemium app to StoreKit 2
I'm currently working on transitioning to StoreKit 2. In order to see if my users are legacy users who purchased the app before I implemented an in-app purchase, I am trying to use the original purchase date for the app. Unfortunately, it's returning 0 seconds since 1970. func updateOriginalPurchaseStatus() async throws { let transaction = try await checkVerified(AppTransaction.shared) self.originalPurchaseVersion = transaction.originalAppVersion self.originalPurchaseDate = transaction.originalPurchaseDate } This is from the transaction: [3] = { key = "originalPurchaseDate" value = number (number = 0) } Currently trying to figure out when I actually purchased the app, but it might be as early as 2012. And I likely used a download code.
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242
Mar ’25
subscriptionGroupLookups API returns 404 - No LookUp Key assigned to my subscription group
Hello, I'm encountering an issue when trying to use the subscriptionGroupLookups endpoint in the App Store Connect API. Despite having the correct setup, I continue to receive a 404 NOT FOUND error when making requests to: GET https://api.appstoreconnect.apple.com/v1/subscriptionGroupLookups Here is the current state of my environment: I am the Account Holder of the App Store Connect account The App Store Connect API key has been successfully created I have the correct Key ID, Issuer ID, and .p8 private key I can authenticate and access the apps and subscriptionGroups endpoints However, the subscriptionGroupLookups endpoint always returns: { "errors": [ { "status": "404", "code": "NOT_FOUND", "title": "The specified resource does not exist" } ] } I suspect that LookUp Keys (UUIDs) have not been assigned to our subscription groups, even though they were created and are active in App Store Connect. There is no “Request Access” button visible under the Integrations tab (as mentioned in Apple support instructions), and my keys appear under “App Store Connect API” > “Keys” as active. Questions: How can I ensure that LookUp Keys are assigned to my subscription groups? Is there a way to trigger this manually or via support? Has anyone successfully resolved this? Any advice or experience would be greatly appreciated. Thank you!
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67
May ’25
Inquiry about Successful Subscription Without Payment Charge
Hi, I'm a server developer working on an iOS app, and I've encountered an interesting case that I'd like to understand better. We received a user report indicating that they were able to successfully start a subscription without any charge being processed on their payment method. The subscription appears to be active in our system and we can verify the receipt with Apple's server, but the user claims no payment was deducted from their account. I'm curious to know: Are there any known scenarios where a subscription might activate without an immediate payment charge? What would be the recommended way to handle such cases from the developer's perspective? Could this be related to any specific subscription states or edge cases in the IAP system? Any insights or documentation references would be greatly appreciated. I want to ensure we're handling our subscription logic correctly and providing the best experience for our users. Thank you in advance for your help!
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181
Jan ’25