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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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StoreKit 2: is there a way for an app to be informed in real time if an auto-renewable subscription is cancelled by the user?
Hello, In my iOS app, I have a customer center where the user can see some details about its current subscription. I display things like the billing period, the price, the introductory offer state, the renewal date if it's not cancelled or the expiration date if it's cancelled, etc. From this screen, the user can open the subscription management sheet. I want to detect if the user cancels the subscription from this sheet or from the App Store (when the app is running) so I can refresh the information displayed on my customer center. I checked the asynchronous sequences provided by StoreKit 2 like Transaction.updates or Product.SubscriptionInfo.Status.updates and tested with a Sandbox account on my physical device with the app debugged using Xcode. But I noticed these sequences don't emit when I cancel the subscription in Sandbox. Is this the expected behavior? Is there a way to observe in real time if a user cancels the subscription? I can still manually check when the sheet is dismissed but it's not ideal because I want to know even if the user cancel from outside of the app with the app running. Thank you, Axel
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In-app purchase for auto-renewals subscription for sandbox
Dear Apple Support Team, We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment. On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL. For your reference, the webhook URL we have set in App Store Connect (Sandbox) is: https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered. We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
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259
May ’25
“Billing problem” after free trial subscription expiry in sandbox environment
Yesterday I noticed that if I purchase a free trial subscription in my app using a sandbox account, when the subscription expires I see a “Billing Problem” message every time I open the app. ”allow purchases & renewals“ setting is ON so this shouldn’t happen. has anyone else seen this or knows how to resolve? observed on iOS 18.3.2 & 16.7.10 thanks
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144
Apr ’25
IAP Product Fetch Returns Empty Array in React Native iOS App
We're experiencing an issue with in-app purchases in our React Native iOS app where RNIap.getProducts() is consistently returning an empty array, preventing users from making purchases. Technical Details: Using react-native-iap library Product ID: '[REDACTED]' Platform: iOS Product Type: Consumable (one-time payment, NOT subscription) Error in logs: "No products returned from App Store. Check App Store Connect." Debugging shows: Products Fetched: [] Steps to Reproduce: Open app and navigate to the quiz feature Attempt to purchase additional quiz attempts Modal opens but fails to load product information What We've Confirmed: IAP Connection initializes successfully No error is thrown during product fetch, just an empty array returned App is configured with correct Bundle ID Using Apple Sandbox test account We are implementing consumable purchases (one-time payments) Potential Issues to Investigate: Product configuration in App Store Connect Ensure product is set as "Consumable" type in App Store Connect Sandbox tester account permissions/activation Bundle ID matching between app and App Store Connect Product ID case sensitivity or typos
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100
Apr ’25
Recurring subscriptions return with an "Unknown Error" fail message
Testing recurring subscriptions in a new release in both development environment and in Test Flight, we see an increased percentage of failed calls returning from Apple server. The return failure message is that an unknown error occurred. The behavior is not consistent and most often we get a failure and another attempt succeeds. We do get around 50% failures which is alarming and cannot be explained to the end user. We have also experimented with previous test versions that are in production currently and we see the same behavior, so this is not isolated to the most recent release we plan nor to a specific application we have. Past testing in previous releases did not return such high percentage of failures from Apple server. Have you encountered such an issue? We have no idea what may cause Apple server to return with this "Unknown error" and there is no log we can consume from Apple subscription service. Appreciate your help on this.
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Apr ’25
Acknowledgment there is a subscription renewal problem?
New subscriptions have been failing to renew in the sandbox for 3 days. I am seeing multiple posts and comments from people that appear to be experiencing the same issue. But I haven't seen any feedback from Apple representatives. I really do not want to launch a new app without seeing functioning renewals in the sandbox. Is there somewhere else we are intended to seek assistance?
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142
Apr ’25
app signatures do not appear in sandbox
I've been trying to make my app available on the App Store for a month now, but I can't because the signatures I created don't appear in the sandbox app. I did all the configuration in the store and in the app. I tested the same code in another app with signatures and it was loaded, but the signature for that specific app doesn't appear. I've tried contacting Apple support, but they can't help me. It almost seems like it's on purpose. I'm treated like crap and they don't even give me an explanation about what's happening. Can anyone help me?
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179
Mar ’25
transaction.subscriptionStatus (TestFlight) returns nil on iOS 26 (works from Xcode & on iOS 18)
I’m seeing an issue with subscriptions in TestFlight builds on iOS 26. Running from Xcode works as expected, and the App Store build looks fine. But when I install the same build via TestFlight, transaction.subscriptionStatus is nil. The identical binary behaves correctly on an iOS 18 device. Is this expected behavior on iOS 26 TestFlight, or am I missing something? Thanks!
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Oct ’25
Does originalTransactionId change if a user resubscribes?
Hello, For In App Purchases with a renewable subscription, does the originalTransactionId change in the following scenarios? Case 1: A user subscribes to a subscription A within a Subscription Group SG1. The user then cancels it at the end of the month. Comes back later to subscribe to the same subscription A within the same Subscription Group SG1. Case 2: A user subscribes to a subscription A within a Subscription Group SG1. The user then cancels it at the end of the month. Comes back later to subscribe to subscription B within the same Subscription Group SG1.
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Mar ’25
Best way to share subscriptions between iOS and watchOS apps
I'm working on a watchOS app that has an iOS counterpart. There will be a subscription required to unlock functionality and I would like the user to be able to make the purchase on either the iPhone or the watch and have both apps unlock. The first link below says that StoreKit 2's Transaction.currentEntitlements will not work in this case like it does with extensions. The second link says it might work but doesn't in the sandbox. What is the best way to make this work? Will it just work in the App Store? Should I use WCSession to send the purchase information from one platform to the other and store it in the keychain? Something else? Via https://www.revenuecat.com/blog/engineering/ios-in-app-subscription-tutorial-with-storekit-2-and-swift/ "Transaction.currentEntitlements can be used in extensions the same way it was used in the previous steps. This works for extensions like Widgets and Intents. However, an iOS app with a companion watchOS app will not work even though Transaction.currentEntitlements can be executed in it. A companion watch app does not stay updated with the same transaction history as its iOS app because they are separate platforms." Via https://developer.apple.com/forums/thread/739963 "In TestFlight I was able to confirm that the Watch app and IOS app share in-app purchases. It seems the problems confirming this with Storekit and Sandbox are limits of the testing environments."
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318
Mar ’25
Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
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Jul ’25
StoreKit 2: Delayed Transaction and Entitlement Updates After Promo Code Subscription Redemption
I’m implementing a subscription purchase flow using promo code redemption via an external App Store URL. Flow: User taps “Purchase” in the app (spinner shown) App opens the promo redemption URL (apps.apple.com/redeem) User completes redemption in the App Store User returns to the app The app must determine whether the subscription was purchased within a reasonable time window The app listens to Transaction.updates and also checks Transaction.currentEntitlements when the app returns to the foreground. Issue: After redeeming a subscription promo code via the App Store and returning to the app, the app cannot reliably determine whether the subscription was successfully purchased within a short, user-acceptable time window. In many cases, neither Transaction.updates nor Transaction.currentEntitlements reflects the newly redeemed subscription immediately after returning to the app. The entitlement may appear only after a significant delay, or not within a 60-second timeout at all, even though the promo code redemption succeeded. Expected: When the user returns to the app after completing promo code redemption, StoreKit 2 should report the updated subscription entitlement shortly thereafter (e.g. within a few seconds) via either Transaction.updates or Transaction.currentEntitlements. Below is the minimal interactor used in the sample project. The app considers the purchase successful if either a verified transaction for the product is received via Transaction.updates, or the product appears in Transaction.currentEntitlements when the app returns to the foreground. Otherwise, the flow fails after a 60-second timeout. Questions: Is this entitlement propagation delay expected when redeeming promo codes through the App Store? Is there a recommended API or flow for immediately determining whether a subscription has been successfully redeemed? Is there a more reliable way to detect entitlement changes after promo code redemption without triggering user authentication prompts (e.g., from AppStore.sync())? import UIKit import StoreKit final class PromoPurchaseInteractor { private let timeout: TimeInterval = 60 private struct PendingOfferRedemption { let productId: String let completion: (Result<Bool, Error>) -> Void } private var pendingRedemption: PendingOfferRedemption? private var updatesTask: Task<Void, Never>? private var timeoutTask: Task<Void, Never>? enum DefaultError: Error { case generic case timeout } init() { NotificationCenter.default.addObserver(self, selector: #selector(willEnterForeground), name: UIApplication.willEnterForegroundNotification, object: nil) } deinit { NotificationCenter.default.removeObserver(self) updatesTask?.cancel() timeoutTask?.cancel() } func purchaseProduct(using offerUrl: URL, productId: String, completion: @escaping (Result<Bool, Error>) -> Void) { guard pendingRedemption == nil else { completion(.failure(DefaultError.generic)) return } pendingRedemption = PendingOfferRedemption(productId: productId, completion: completion) startPurchase(using: offerUrl) } @objc private func willEnterForeground() { guard let pendingRedemption = pendingRedemption else { return } startTimeoutObserver() Task { if await hasEntitlement(for: pendingRedemption.productId) { await MainActor.run { self.completePurchase(result: .success(true)) } } } } private func startPurchase(using offerURL: URL) { startTransactionUpdatesObserver() UIApplication.shared.open(offerURL) { [weak self] success in guard let self = self else { return } if !success { self.completePurchase(result: .failure(DefaultError.generic)) } } } private func completePurchase(result: Result<Bool, Error>) { stopTransactionUpdatesObserver() stopTimeoutObserver() guard let _ = pendingRedemption else { return } pendingRedemption?.completion(result) pendingRedemption = nil } private func startTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = Task { for await update in Transaction.updates { guard case .verified(let transaction) = update else { continue } await MainActor.run { [weak self] in guard let self = self, let pending = self.pendingRedemption, transaction.productID == pending.productId else { return } self.completePurchase(result: .success(true)) } await transaction.finish() } } } private func stopTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = nil } private func startTimeoutObserver() { guard pendingRedemption != nil else { return } timeoutTask?.cancel() timeoutTask = Task { try? await Task.sleep(nanoseconds: UInt64(timeout * 1_000_000_000)) await MainActor.run { [weak self] in self?.completePurchase(result: .failure(DefaultError.timeout)) } } } private func stopTimeoutObserver() { timeoutTask?.cancel() timeoutTask = nil } private func hasEntitlement(for productId: String) async -> Bool { for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.productID == productId { return true } } return false } }
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Jan ’26
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import &amp;lt;StoreKit/StoreKit.h&amp;gt; @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
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724
May ’25
Unable to load a subscription product in the app
Hi, I am building a new app in the App Store - the app is not live yet. I have setup an annual subscription product in AppStore Connect. Our problem is that we are unable to retrieve the product from our app - we've made sure that there are no missing metadata (e.g. price, availability). Has anyone encountered before? Appreciate any help provided. Thanks
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Jan ’26
How to Simulate Subscription Cancellation with Products.storekit in Simulator?
Hi, Currently, instead of using a real device and test account for in-app purchase testing, we are using Products.storekit with the Simulator. Our app offers a subscription plan with a 3-day free trial. We would like to simulate the following test scenarios: User cancels the subscription within the 3-day free trial period. User cancels the subscription after the 3-day free trial period. However, in Xcode, under Debug > StoreKit > Manage Transactions..., we couldn’t find an option to simulate a subscription cancellation. There is an option to refund the purchase, but we believe this is not the same as a cancellation. Do you have any idea how we can simulate these two cases using Products.storekit and the Simulator? Thanks in advance!
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Apr ’25
InvalidRequestError on iOS 18.4
We’ve recently encountered an increased rate of purchase errors StoreKit.InvalidRequestError error 1 (https://developer.apple.com/documentation/storekit/invalidrequesterror) specifically on iOS 18.4. We suspect this might be related to the new Advanced Commerce API introduced by Apple, although we haven’t made any changes related to this API in our app. Have you experienced similar issues since the release of iOS 18.4 or when integrating the Advanced Commerce API? Any insights or suggestions would be greatly appreciated. Thanks!
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307
May ’25
Unresolved pending purchases for consumables
In our app we are running into a few issues with pending purchases staying on receipt indefinitely. These are consumable purchases where we received the purchase succeeded from apple but then something went wrong on our servers to validate and confirm the purchase. At this point the purchase stays on the apple receipt indefinitely or until we confirm it. The problem is there are lots of scenarios where we can't confirm purchases anymore (like a game world expired/banned player/etc). So there's a few things I'd like to know to see how this could be handle correctly. 1- Was the user already charged, and if yes would they ever be refunded if the purchase is not confirmed (some sort of expiry)? 2- Is there a way to cancel this sort of pending transaction directly from the app or backend? 3- If one of these users asked for a refund from apple would this clear the purchase from the receipt? Any information would be greatI couldn't find a lot of info on this topic.
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Jun ’25
Promotional offer purchase fails in Sandbox with ASDServerErrorDomain 3902 after payment sheet
Hello, I’m integrating promotional offers for auto-renewable subscriptions using StoreKit 2. The offer is displayed correctly, the Apple purchase sheet appears, and I can start the payment flow. The sheet shows the correct discounted price and the end date of the offer. However, after confirming the purchase, an alert appears saying “Unable to Purchase - Contact the developer for more information” When dismissing the alert, Xcode logs the following: Purchase did not return a transaction: Error Domain=ASDServerErrorDomain Code=3902 "No se ha podido realizar la compra" UserInfo={ NSLocalizedFailureReason=No se ha podido realizar la compra, client-environment-type=Sandbox, AMSServerErrorCode=3902, storefront-country-code=ESP } Test environment: App installed from Xcode on a real iPhone Logged in with a Sandbox Apple ID Using StoreKit 2 Promotional offer applied using: Product.PurchaseOption.promotionalOffer(_:compactJWS:) On the server side, I generate the promotional offer signature exactly as described in Apple’s documentation: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers The signature is generated using a Subscription Key Signed with ECDSA + SHA256 Uses the correct invisible separator (U+2063) The signature is validated locally using the derived public key and verifies correctly The sandbox user has had previous subscriptions, which is why this promotional offer is eligible and shown. Given that: The offer is displayed correctly The purchase sheet shows the discounted price and duration The signature validates locally The error occurs only after confirming the purchase My question is: Is this a known limitation or issue with promotional offers in the Sandbox environment? Should promotional offers be tested exclusively via TestFlight instead of Sandbox? Any clarification would be greatly appreciated. Thank you!
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Dec ’25