My agency has had its submission rejected as we’ve created an app for a client in a highly regulated industry, and we attempted to publish on the agency account. In such a sector, it needs to be published on a developer account owned by the regulated service provider. I’m planning to scale this out to lots of similar businesses, and I’m reluctant to take on managing many dev accounts and getting access to an email address on their domain for the purposes of enrolment. Can anyone suggest an alternative approach?
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RSS for tagNavigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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What are the options for having more than one person able to accept agreements?
It seems implausible to me that a corporation with thousands of employees, hundreds of apps with millions of users is reliant on a single personal accepting an updated agreement to continue functioning.
Everything I can find suggests this is indeed the case however.
My staff have various suggestions for us to 'get around' this and the 2FAC log in process to share an account, but 'getting around' something wouldn't be my preferred option.
Thanks in advance if you can help.
Hello,
Idk, what is wrong with Apple. We have created an business account, but, we cannot pay for developers account. We have added a lot of cards, all of them were : "wait 2 days", and when 2 days have been passed, money was not chared.
We have tried with EU cards - Baltics, Germany, France and etc.
Does anybody know, how to fix it?
What is the best way to demonstrate or create 2D video to demonstrate an immersive video app? So far I've shared the AVP to my desktop Mac and screen captured the resulting view. Rather shaky at times. With visionOS 2.0 beta (2) is there a better way?
Thanks, David
Hi.
I have developed a PWA and built it with PWABuilder.com. My PWA is already working and published in Google Play Store.
PWABuilder is able to create iOS packages and I was wondering if PWAs are allowed in Apple's App Store.
Does anyone have ever published a PWA to the App Store of know if it is allowed?
Thanks in advance.
It's been 90 hours and none of my registration has been released, they don't give any kind of response because they don't release the account, we have an application stopped without being able to publish.
I work in a company based in Indonesia. Since Apple deduct commission from In-App Purchase transactions, we need tax documentation from Apple to comply with Indonesia's tax regulation.
I've asked Apple Finance Support but only get generic answer.
Whom can I contact regarding this?
I have been trying to complete my enrollment for the past three months, but I keep encountering an issue when uploading my payment information. Despite using three different cards (debit and credit) and a Revolut card, all valid and with sufficient funds, I still see this message:
"To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process."
I have opened support tickets weekly but have not received any response. Additionally, the person who was previously assisting me has stopped responding. Can someone please help resolve this issue urgently?
Thank you,
Our app has a parent account that can view their child's account activity for the free version but we have in-app subscriptions and trying to figure out how the parent can choose to purchase or pay for their child's in-app subscription from their apple Id account.
Gifting?
Family Sharing?
Redeem Code?
All keep showing up in my research but I am struggling with how to best execute this? Any advie or insight is helpful!!
I have completed the tap-to-pay functionality by using the strip terminal SDK. To get the publish entitlement I have to submit a checklist document. In the document, I have to add the functionality to educate the merchant. I need the information on where I can add this feature and what will be the flow.
Until recently our app was properly visible on the app store search results.
No new builds were sent and no settings were changed on the app store connect. But now the app is not visible in the search results. It can be accessed through the direct app link though.
Is there a recent change in the guidelines or something?
any suggestions will be helpful.
Hello,
We have a cross platform (android, iOS) app that consists of two components:
A GUI built in React Native
The business logic for the GUI built in golang
The golang part is launched as a sub-process from the React Native part and communicates via gRPC. The golang part is also responsible for communicating with our servers.
We offer a subscription plan managed by stripe.
We want to deploy the app to the Apple Store, and have the following questions:
Is it allowed to bundle the daemon (the golang part) in the React Native app part, as part of one app?
We have the following mentions: the permissions of the app as a whole will be the superset of permissions needed for the two components. The app contains an email service along other things (file storage, address book, etc.).
Is it ok according to Apple Store guildelines that the app periodically uses the daemon to retrieve new emails from our servers? How about that it bundles multiple services under one app?
Do we need to support in app purchases, or is it ok to continue charging through stripe, or both?
We want the app to be available in the EU/EEA, UK, and US, but preferably globally, is there anything we need to consider for this?
Hello everyone. I'm try to get out of verifyReceipt for my app. I'm try to following this link https://developer.apple.com/videos/play/wwdc2023/10143/
Then I'm testing by using old receipt from my app. Using receiptUtility.extractTransactionIdFromAppReceipt(appReceipt);
I got this transaction Id 160000542059454. Then follow the step in the video to get all transaction history I realize that it missing transaction which have productype as consumable. If I'm using getTransactionInfo an pass that Id I can fetch the info of that transaction. So my question is how to get all transaction Id history.
We recently received an email about our account suspension but the reason is not clear in the email.
We don't know what is the reason behind this and we can't get any response from the Contact page.
Email:
"This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately.
Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account."
When I tried to submit one of my apps for review this morning, I received an alert that I needed to accept the new Developer License Agreement first, which I did. After accepting the agreement however, it still doesn't let me submit or even see my apps in App Store Connect - instead indicating that I need to accept the license agreement (which I already have).
Anyone else experiencing anything like this or know how I can address?
My app sells digital Bibles, can I use a payment gateway like PayPal or any other to sell, or should I always use StoreKit?
We are constantly getting rejected for deploying rewards apps.
If we add the ability for users to choose whether or not they can receive rewards, will we be approved for deployment?
If you have other ideas and experiences, please share.
Hello,
We have an application within our tenant. It is still visible in the iOS and iPadOS App Store as a downloadable and usable application. However, we want to unpublish it because it is no longer managed.
To do this, I have specifically subscribed to a Developer account with my account so that I can connect to App Store Connect and perform this task.
Unfortunately, I have not had the opportunity to do so because the application does not appear in my "apps."
The Apps tab displays "you haven't added any apps yet. To get started, click add apps."
I thought that by connecting my email enterprise address, I would be able to find the application and unpublish it, but it seems that since I was not the one who originally published it, I cannot see it.
Could you help me so that I can perform this task? The person who published the app is no longer part of our company, so we cannot ask them to "transfer the rights" of the application.
Thank you in advance.
My application is almost 5+ years old suddenly it's not available in app store search before it was working fine.
Actually I renew my developer account after expiration of three days after that I am not able to view or search my app in app store.
Please anyone can help us when my app will available in app store?
Hello! Please advise, is it possible to download the app in the app store in Crimean Tatar language?