Hello there, I have a developer account that the Apple team terminated due to not renewing at that time. But for the last 3 months, I have been trying to contact Apple support to reinstate the account but didn't get any response from their side. So there are any possibilities to get my account back. Team id - GV7A28A5MP Regards Chirag

Good afternoon, I think I've already read about this on the forum, but I'll write about our situation. We have not been able to pay for the developer account for 2 weeks, we have confirmed all the company's data and everything necessary, but apple does not want to debit money from the card and does not recognize the error on its side, tell me who somehow solved this problem? Israel region - I read that many people have problems in different regions I place an order and a message comes that I have to wait two days, but nothing happens... Apple please help solve the problem!

We would like to be able to control when MDM-enrolled Mac users are notified that their passcode is going to change. The current MDM password settings available for macOS devices does not allow MDM Admins to define when a user should be notified that their passcode is going to change.

After assigning VPP application license and installing the app in device, I revoked the license while it was still installed. However, I was able to use the app even after 30 days. I think this app is not available in ASM(Apple School Manager) specification. Is this specification applied in ABM(Apple Business Manager)? I found this discription in ASM, but I couldn't find it in ABM. https://www.apple.com/au/education/docs/VPP_Education_Guide_EN_Oct13.pdf “When apps you’ve assigned are no longer needed by a user, you can revoke and reassign them to different users. The user gets a 30-day grace period to continue to use the app, save data, or buy a personal copy. ”

Greetings, As our company grows, we created an Apple Business Manager account to better manage company devices and staff iCloud accounts. Business Manager detected there are pre-existing Apple IDs using our domain and offers to reclaim their usernames. Among those: our developer accounts which are used to manage and publish our apps. Business Manager says that reclaiming the usernames will invite the users to pick a new username. My questions, to anyone having experience or knowledge on the matter: Is there any chance that we find ourselves locked out of our Developer Account? Is there any recommendation against reclaiming the developer account addresses? Thank you in advance for any insights and suggestions. (Sadly, Business Manager does not allow picking which usernames to reclaim individually. It is an all or nothing kind of situation. It does not even list the usernames, merely the total count of them)

We are working with MDM service using VPP API, and trying to migrate Legacy APIs to new App and Book Management APIs. This document says Send the public key you generate to your Apple contact in a plain-text file. Do not share the private key. Also provide a brief description of your use case and product. I generated a key-pair and sent the public key to Apple Developer Program support, however they didn't know how to handle it. What means "your Apple contact" here? I already understand how to generate JWT token for the api.ent.apple.com. I want to know who authorize the public key for the organization. Thank you,

I have an ad-hoc app that our company uses internally. I am at a different physical location than where the app is used (on iPad mini 4 units). Is there any way I can remotely update the app from my location? One solution I thought of was to use TestFlight, but that creates an app that will expire in 90 days and has potential for long term problems if it expires before an update. Currently I have to go and gather all the iPads and bring them to my location, install the updates by plugging each unit into my iMac. Is there a better way to do this? Can this be done with DeviceManagement? (assume I know nothing about this)

AI in Apple products revolutionizes user experiences, enhancing Siri's intelligence, facial recognition in iPhones, and personalized recommendations through machine learning. This transformative integration underscores Apple's commitment to innovation, elevating device functionality and user engagement to unprecedented levels.

Hello Apple Community, I've been delving into the realm of time-based activation predicates through DDM. In my recent pursuits, I've been experimenting with the device's local time to evaluate a predicate expression and apply activation configurations. Is it possible to achieve this? Our DDM currently leverages device status items and server management properties to activate predicates. These predicates come to life when the logic becomes true, initiating activations seamlessly. While the Apple Predicate Guide provides a solid foundation, I've encountered some challenges when it comes to time-based expressions. The guide covers basics such as context and numerical-based predicates, but I find myself seeking more clarity on implementing time-based logic effectively. If any of you have insights, tips, or experiences to share regarding time-based activation predicates expressions in declarative device management, your input would be immensely valuable. I'm particularly interested in understanding practical approaches and gaining a deeper comprehension of the nuances involved. Thank you in advance.

◆premise ① We are planning to use self-produced App (published in AppStore) which is installed on our iPad in a closed network. ② We will implement the update of the app automatically. ◆Question In order to allow the automatic update of the app in AppStore, do we need to allow communication with servers or domains? If it is a case, could you tell us the port number for this connection?

Does any Apple API support the Location management for the business? I am interested in if I am able to integrate an Apple business into my application. The first thing I care about is business location management (I would like to create/edit the location via an API call)

We are an MDM and are trying to migrate to the new App and Book Management APIs. In this doc mentioned below it asking us to send the public key generated to my Apple contact in a plain-text file. https://developer.apple.com/documentation/devicemanagement/app_and_book_management/apps_and_books_for_organizations/generating_developer_tokens?language=objc I'm not sure who my Apple contact is? I already understand how to generate JWT token for the api.ent.apple.com. I would like to know who can authorize the public key for the organization. Thank you

Hello! I couldn't reach out to support team because when i'm trying to do this there is infinite login process. I don't understand, why is this broken. Now i want to change my enroll program to organization type and i have DUNS. Can you help me?

I want to control one iPhone from another iPhone remotely and both of the phones in different places. How to do that ? Using Web Driver Agent how can we achieve this ? We need to capture the frames as well every second like screenshots

I tried the new feature of iOS 17.2 com.apple.configuration.app.managed A configuration and its activation are defined with the data like this. { "Identifier": "389459bf-0902-58dd-be0e-11c83c695a8b", "Type": "com.apple.configuration.app.managed", "Payload": { "InstallBehavior": { "Install": "Required", "License": { "VPPType": "Device" } }, "BundleID": "com.microsoft.Office.Powerpoint" }, "ServerToken": "..." } After distributing the configuration with DeclarativeDevicement MDM command, an error is notified via status channel app.managed.list. { "active": true, "identifier": "389459bf-0902-58dd-be0e-11c83c695a8b", "valid": "valid", "server-token": "21b95e4cb0b616a3ac77a5905ed08756fa36f605ad1a30a9bd347a4a8092532c" }, "app": { "managed": { "list": [ { "state": "failed", "declaration-identifier": "389459bf-0902-58dd-be0e-11c83c695a8b", "identifier": "com.microsoft.Office.Powerpoint", "name": "Microsoft PowerPoint", "reasons": [ { "code": "Error.LicenseNotFound" } ] }, After VPP license for the app is assigned, I tried to issue DeclarativeManagement command again. However iOS device doesn't fetch the configuration because it is not changed. App installation is not retried even after the valid license is assigned. How can we trigger the retrying installation? Thank you

I'm encountering a strange issue with PPPC configuration files and app visibility in Security & Privacy for standard users on the latest macOS version. The Scenario: I created a PPPC file granting accessibility and screen recording permissions for my app. I deployed the PPPC file to devices using MDM. Surprisingly, the app doesn't appear under Security & Privacy > Privacy > Screen Recording or Accessibility for standard users. However, if I remove the PPPC file, the app instantly shows up in those locations. What I've Tried: Double-checked the PPPC file syntax and permissions configuration. Redeployed the PPPC file and verified successful installation on devices. Restarted devices and re-registered the MDM profile. The Impact: This issue prevents standard users from granting my app the necessary permissions through the standard system interface. They require admin intervention to grant permissions manually, which is inconvenient and not ideal for our workflow. Seeking Help: I'm reaching out to the community for any insights or suggestions on resolving this issue. Has anyone encountered a similar problem with PPPC files and standard user permissions? Any advice or potential solutions would be greatly appreciated!

I initiated a change in my account entity type from an individual to an organization about two weeks ago. However, the change doesn’t seem to have taken effect yet. Can anyone provide information on the typical duration for this process? Any insights would be appreciated. Thanks!

Push notification for PWA app is supported on iOS >= 16.4. I want to restrict app usage using Restriction payload of configuration profile. Formerly we could it by defining a restriction like this. (actually via MDM) <key>whitelistedAppBundleIDs</key> <array> <string>com.apple.webapp</string> </array> However on iOS >= 17.0, the notification setting of the PWA app is disappeared!! Without the restriction payload, or with the restriction payload without whitelistedAppBundleIDs, the notification setting for the PWA app is shown as expected. Also we discovered that the issue can be avoided by adding com.apple.WebKit.PushBundle.xxxxxx into the restriction payload. <key>whitelistedAppBundleIDs</key> <array> <string>com.apple.webapp</string> <string>com.apple.WebKit.PushBundle.7880D99FB56F4FF7B5DC019E0EDBCBD0</string> </array> com.apple.WebKit.PushBundle.7880D99FB56F4FF7B5DC019E0EDBCBD0 can be found with console log using Apple Configurator. However it cannot be found via MDM command (ex. InstalledApplicationList). We want to configure and install the restriction payload into multiple devices via MDM. So how can we know the com.apple.WebKit.PushBundle.xxxxxx via MDM? or how can we enable push notification settings for PWA apps with restriction payload? Thank you

On WWDC2023 support for Custom OIDC Identity Providers in Apple Business Manager was announced. Currently I'm not able to configure this, only Azure and Google are available in the settings. Is this already available? If not, is there a date when it will be available? Thanks

I am implementing the Mac Assessment Mode feature on an Electron application. I have successfully activated it (verified through the assessmentSessionDidBegin function), but the application hangs on a gray screen. Additionally, I tried adding the Calculator app and VS Code (which is built with Electron) to the whitelist. The Calculator app can display, but VS Code cannot. I suspect that helper processes (Render, GPU, ...) may be blocked by this mode, preventing the application from displaying content. Therefore, I would like to ask if The Mac Assessment Mode supports Electron applications. Thank you for reviewing.