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Duplicate App identifiers reported
The result Plist for the InstalledApplicationList MDM command is reporting duplicate Application identifiers. Sometimes with different version, other times with the same version. The device is MacOS 15.5, Enrolled via ABM (Supervised). Here are a couple samples from the returned list. Duplicate app: <key>BundleSize</key> <integer>398051</integer> <key>Identifier</key> <string>com.adobe.Acrobat.NativeMessagingHost</string> <key>Installing</key> <false/> <key>Name</key> <string>NativeMessagingHost</string> <key>ShortVersion</key> <string>5.0</string> <key>Version</key> <string>5.0</string> </dict> <dict> <key>BundleSize</key> <integer>398051</integer> <key>Identifier</key> <string>com.adobe.Acrobat.NativeMessagingHost</string> <key>Installing</key> <false/> <key>Name</key> <string>NativeMessagingHost</string> <key>ShortVersion</key> <string>5.0</string> <key>Version</key> <string>5.0</string> </dict> Different Version: <key>BundleSize</key> <integer>4197200</integer> <key>Identifier</key> <string>com.adobe.adobe_licutil</string> <key>Installing</key> <false/> <key>Name</key> <string>adobe_licutil</string> <key>ShortVersion</key> <string>11.0.0.39</string> <key>Version</key> <string>11.0.0.39</string> </dict> <dict> <key>BundleSize</key> <integer>4443177</integer> <key>Identifier</key> <string>com.adobe.AcroLicApp</string> <key>Installing</key> <false/> <key>Name</key> <string>AcroLicApp</string> <key>ShortVersion</key> <string>25.001.20432</string> <key>Version</key> <string>25.001.20432</string> </dict> <dict> <key>BundleSize</key> <integer>7380980</integer> <key>Identifier</key> <string>com.adobe.adobe_licutil</string> <key>Installing</key> <false/> <key>Name</key> <string>adobe_licutil</string> <key>ShortVersion</key> <string>10.0.0.274</string> <key>Version</key> <string>10.0.0.274</string> </dict>
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941
Jul ’25
in app purchase error
I just want to add a in-app purchase project to my app, steps: 1.i create a product in App Store Connect ,the product id is "com.buy.once.me" 2.in Xcode,i create " SubscriptionStoreView(productIDs:["com.buy.once.me"])" in a view 3. the view show "subscription unavailable the subscription is unavailable in the current storefront" I don't know what the problem is ,anyone help me,thanks
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364
Mar ’25
VPP: error 9609 when disassociate assets from user
VPP API v2 returns 9609 "Unable to find the registered user." when I disassociate assets from an existing user. Repro step: 1. Create user POST https://vpp.itunes.apple.com/mdm/v2/users/create { "users": [ { "clientUserId": "client-1", "managedAppleId": "valid managed apple id" } ] } => user is associated 2. Retire user POST https://vpp.itunes.apple.com/mdm/v2/users/retire { "users": [ { "clientUserId": "client-1" } ] } => user is retired 3. Recreate user with the same clientUserId POST https://vpp.itunes.apple.com/mdm/v2/users/create { "users": [ { "clientUserId": "client-1", "managedAppleId": "valid managed apple id" } ] } => user is associated 4. Associate asset POST https://vpp.itunes.apple.com/mdm/v2/assets/associate { "assets": [ { "adamId": "408709785" } ], "clientUserIds": [ "client-1" ] } => asset associated 5. Disassociate asset POST https://vpp.itunes.apple.com/mdm/v2/assets/disassociate { "assets": [ { "adamId": "408709785" } ], "clientUserIds": [ "client-1" ] } => {"errorNumber":9609,"errorMessage":"Unable to find the registered user."} Notes associate API works fine with the same payload. disassociate work with v1 API.
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168
Mar ’25
Enterprise Account: Can we use corporate credit card under different name?
We’re using the Apple Developer Enterprise Program for internal app distribution. The Apple ID is a generic one using our domain email, but the Account Holder is a real person with authority in the organization. For the payment method, we plan to use a corporate credit card — but it is issued under a different staff name (e.g. card under Chief, but Account Holder is IT Head). Just want to check: • Is this setup acceptable? • Will Apple reject the enrollment/renewal if the card name doesn’t match the Account Holder? • What’s the best practice in this case to avoid delays or verification issues? Appreciate any guidance or experience from the community. Thanks!
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847
Jul ’25
Is NanoMDM a future-ready MDM for Apple Business Manager?
Hello, We are currently deploying Apple devices in our organization using Apple Business Manager (ABM) and are looking for a long-term self-hosted MDM solution. We initially considered MicroMDM, but since official support will end in December 2025, we are evaluating NanoMDM. I would like to confirm: Is NanoMDM a stable and production-ready option for long-term use with Apple Business Manager and Automated Device Enrollment (ADE)? Does NanoMDM support all essential features like: Supervision Remote wipe App deployment Configuration profiles Are there any limitations or known issues with using NanoMDM? Are there any other open-source or lightweight MDM solutions Apple developers recommend that are actively maintained? We are aiming for a reliable, secure, and future-proof self-hosted MDM setup. Any guidance or shared experience would be greatly appreciated. Thanks, Vijay Pratap Singh
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363
Jul ’25
Safari Application not listed in system_profile command
Issue - Safari application not fetched from system_profile command Use case - We are trying to get list of installed applications in the mac. For this we use System_profiler command to fetch the details list. It is working good, but the thing is , It doesnt fetch Safari app as an installed Application. Command used - **/usr/sbin/system_profiler SPApplicationsDataType** Can anyone suggest any other way to fetch the installed applications list from the mac , which includes all the apps (including safari app) and remains effective ?
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247
Mar ’25
Stop an in-house app by revoking it's certificate?
I'm hoping to make certain in-house apps fail to launch by revoking the in-house certificate that they were built on. This is by way of encouraging users of these apps to download updates built on a new certificate. How long will it take app built on a now-revoked certificate to no longer launch? Also, what is Apple's process for checking the validity of an in-house certificate in an app built on that certificate, running on iOS devices? I understand that provisioning profiles have built-in expiration dates, but will an in-house app that's built on a valid provisioning profile keep running even on a revoked certificate if the revocation happened before the certificate's own expiration date? Craig Umanoff
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100
Aug ’25
Can the MDM status be changed while the user's screen is locked?
Hello, I am an iOS developer managing an MDM app. In this app, we are only using the camera restriction feature. Can the MDM status (specifically, the camera state) be changed while the user's screen is locked? We want to communicate with our server in the background and apply changes, but there is no known information about this. I would appreciate your help!
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267
Mar ’25
Captive Portal API (RFC-8908)
Our organization is deploying passwordless authentication. Instead of using a password, employees must use the Microsoft Authenticator app to complete the login process. Unfortunately, employees with passwordless authentication can't complete the login on the Wi-Fi Captive portal with SAML authentication. The reason is that when an employee switches to the Microsoft Authenticator app, the Apple CNA (Apple Network Captive Assistant) disappears. As a result, the authentication process breaks. According to the https://developer.apple.com/news/?id=q78sq5rv source, iOS 14+ devices support the RFC-8908 standard. Unfortunately, we couldn't find a reliable source on how this feature works on iOS devices. The question is: Is it possible to automatically forward Wi-Fi clients to the SAML authentication portal in the default browser app (for example, Safari) after connecting an employee to Wi-Fi?
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87
Mar ’25
`Hideable` MDM attribute not preventing app hiding
I have come across this Hideable attribute for managed apps, introduced in iOS 18.1, and I've encountered some behavior that seems to contradict the official documentation. According to Apple's documentation for app.managed.yaml, setting the Hideable key to false under the Attributes section should prevent a user from hiding the app. The documentation explicitly states: If false, the system prevents the user from hiding the app. It doesn't affect the user's ability to leave it in the App Library, while removing it from the Home Screen. I have configured this in my app.managed.yaml and successfully applied the profile to my test device via our MDM server. However, I am still able to hide the application from both the Home Screen and the App Library. Here are the steps I'm taking to hide the app: Long-press the app icon on Home Screen Select "Require Touch ID" Select "Hide and Require Touch ID" Authenticate using Touch ID Select "Hide App" After these steps, the app is no longer visible on the Home Screen or in the App Library, which is contrary to the behavior described in the documentation for when Hideable is set to false. My question is: Is this a known issue or a potential bug in iOS 18.1? Or, is there an additional configuration profile or a specific device supervision requirement that I might be missing to enforce this restriction correctly? Any clarification would be greatly appreciated! Thank you!
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108
Jul ’25
Apps and Books for Organizations API – Reliability Issues, Feature Request, and Rate Limit Clarification
Hi Apple team and community, We’re currently integrating with the Apps and Books for Organizations API as part of our device management solution and would like to highlight a few critical points we've encountered — including a reliability issue, an enhancement suggestion, and a request for clarification on API rate limits. 1. Issue: Intermittent 403 Errors with stoken-authenticated-apps Endpoint We are encountering intermittent 403 Forbidden responses from the stoken-authenticated-apps endpoint. Approximately 30–35% of the requests fail with a 403 status code. These failures are inconsistent — the same request (using the same Content Token and Storefront) may succeed upon retry. All requests are properly authenticated and include the required Cookie and other headers as specified in the API documentation. This issue is impacting our ability to reliably fetch app metadata at scale, particularly in workflows. We’d like to know: Is this a known issue? Could it be due to a rate limit or token misconfiguration? Are any changes required on our end to avoid these failures? 2. Enhancement Request: Include externalVersionId in versionHistory Response The versionHistory extension currently returns: versionString releaseNotes releaseDate However, for Declarative Device Management (DDM) workflows such as App Pinning, we need the externalVersionId as well. Without it, we can't reliably correlate version metadata with the specific version ID required for pinning. Adding externalVersionId would: Enable precise version targeting during App Pinning Improve reliability and automation in managed deployments We request that Apple consider including externalVersionId in the versionHistory response to better support DDM-based app lifecycle management. 3. Rate Limit Clarification We found the following note in the Apps and Books for Organizations API documentation: "The Apps and Books for Organizations API limits the number of requests your app can make using a developer token within a specific period of time. If you exceed this limit, you’ll temporarily receive 429 Too Many Requests error responses for requests that use the token. This error resolves itself shortly after the request rate has reduced." While this confirms that a rate limit is enforced, there is no detailed information about the thresholds — such as the number of allowed requests per minute, hour, or day per developer token. To help us implement proper throttling and retry strategies, we request clarification on the following: What is the exact rate limit threshold per developer token? Are there per-endpoint limits, or is it a global cap for all requests using the token? Does the API return a Retry-After header when the limit is exceeded? What is the recommended backoff strategy for clients to follow when receiving 429 errors? This information would help us implement efficient throttling and error handling logic. Any insights from the Apple team or other developers who’ve encountered these issues would be greatly appreciated!
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1.2k
Jul ’25
IOS 18.3 Blocking HTTP SITES
We have several apps that our business uses to connect to internal private HTTP sites. We noticed in IOS 18.3 we are getting SSL errors to the web server and noticed the issue in the Chrome Browser as well. Our team is looking at the Application Transport Security layer exceptions in our apps Info.Plist. We do notice the browser forcing HTTPS. Any insight on what could be the issue?
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976
Feb ’25
Question/Feature Request: String-based Version Specification (x.y.z) for `InstallBehavior.Version` in App:Managed
Hello, I'm currently working on implementing app installation features, referencing the app.managed.yaml declaration on GitHub: https://github.com/apple/device-management/blob/0a4527c5ea21825fd23e08273ccdb9e2302458ce/declarative/declarations/configurations/app.managed.yaml My question pertains to the InstallBehavior.Version key. The current specification indicates its type as <integer>: key: Version title: Version supportedOS: iOS: introduced: '26.0' macOS: introduced: '26.0' visionOS: introduced: '26.0' type: <integer> Is there a way to specify the app version using a string format, such as x.y.z, instead of the integer (App Store External Version Identifier - EVID)? Allowing for a simpler version specification would make app version management through MDM more flexible and efficient. I believe this would significantly streamline the deployment and operation of Apple devices within organizations. Any guidance or consideration for this would be greatly appreciated. Thank you.
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181
Jul ’25
Use DDM Manager Safari Extensions in macOS Sequoia
I'm trying to use DDM manager Safari Extensins in macOS Sequoia. I generate json and load it by mdm and ddm , but it doesn't seems to work. The json I loading is the following: { "Type": "com.apple.configuration.safari.extensions.settings", "Payload": { "ManagedExtensions": { "*": { "State": "AlwaysOn", "PrivateBrowsing": "AlwaysOn", "AllowedDomains": [], "DeniedDomains": [] } } }, "Identifier": "com.test.safari" } This following image is macOS Sequoia Console log. It show the "com.apple.configuration.safari.extensions.settings" had been run successfully, and no errors. macOS Sequoia response is the following: { "StatusItems" : { "management" : { "declarations" : { "activations" : [ { "active" : true, "identifier" : "com.example.act", "valid" : "valid", "server-token" : "5cc191206d1b1933" } ], "configurations" : [ { "active" : true, "identifier" : "com.test.safari", "valid" : "unknown", "server-token" : "29d3ec5ab48e6367" } ], "assets" : [ ], "management" : [ ] } } }, "Errors" : [ ] } you can see macOS Sequoia response , The "valid" value is always "unknown" at ""identifier" : "com.test.safari", but "Errors" is empty, Safari app don't load extensions , the SafariExtensionSettings" ddm don't work, Is there anything wrong with "SafariExtensionSettings" json? or how can I debug it
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791
Jan ’25