Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Enrollment Stuck for Over 2 Weeks – No Response
We applied for the Apple Developer Program more than two weeks ago, and our application is completely stuck with no updates or clear next steps. Despite providing all required documents (Company registration, D-U-N-S number, ID verification, etc. and several times !), we are still waiting for approval, while there is nothing complicated (EU citizens, UK company) We've reached out multiple times to Apple Support but have received no concrete answers or timeline for when our application will be reviewed. Meanwhile, we have successfully completed similar processes with Google, Meta, and financial institutions like banks or PSP, all within 48h ! How can a company like Apple treat its partners this way? The lack of transparency in the approval process is frustrating and severely impacts our timeline. This kind of experience does not inspire trust or confidence in doing business with Apple... 🔹 Has anyone else experienced such long delays in the enrollment process? 🔹 Is there any way to escalate this to get an actual response? Apple, please address this issue and provide a clear resolution. Thank you.
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346
Mar ’25
Enrollment Stuck
I have enrolled for being a developer 4 days ago. My Enrollment ID: R2V23J5GYP. I have received an order acknowledgment email on 6th of March but there have been no updates since then. I am still seeing 'complete your purchase' in the main page. What should I do to get through? I would greatly appreciate it if anyone could help me solve this problem as soon as possible. Thank you.
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166
Mar ’25
iPhone HCE CardSession handlin
Hi, I'm wondering if there is any better documentation relating to card session handling. The informations are kind of limited: https://developer.apple.com/documentation/corenfc/cardsession/ It's not clear what should be used for keeping session or should it be created again after each transaction ? When I create a card session I pass the transaction but when at the and I call stopEmulation on card session than there is a problem with another transaction. What about the NFCPresentmentIntentAssertion? I know there's not information about "maximum suppression duration". I may only check isValid or acquire() on it. There's no information about how to properly manage it for another transaction. To sum up is that I would like to know should I create the new cardSession for each transaction (which would be strange cause it looks like singleton for me). If theres any impact when calling stopEnumaltion to cardSession or the startEmulation function may be called? The main issue is the 'double tap' flow where user must authenticate him during transaction.
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Mar ’25
Apple developer program membership issue
Hi, I paid to renew my membership and I received an order confirmation email. But when i go to my account it says it is still expired - so what did i pay for then? I've emailed Apple developer support and they just sent me a generic bot/copy and paste email telling me i need to renew my account. Everyone i speak to tells me to click a link and it just leads to an email option, i email them, then i get an unhelpful email, then the cycle repeats. It's like: Me: "Hey Apple, i've just paid to renew my account and you're not giving me what i paid for". Apple: "Just renew your account". Me: "....yeah but that's the issue" Apple: "click this link to send an email and start the infinite useless cycle all over again". I have also called apple multiple times and spoke with three people and they are not able to help. I spoke with one of the people's managers and i explained to him that i've stuck in this infinite loop where nothing gets resolved and he sent me a link which just. lead. to. the. same. email. option! I then explained that this is like a dystopian sci-fi movie where this faceless mega-corp (Apple) has taken my money for a service and not given me that service (false advertising / crime). He said he can't help. Then you know what he said? ................... ........ ..... .. "post on the forum". So Apple takes my money and doesn't give me the service they advertised to me then says they can't help me and that i have to ask in the forum. I said "so basically you're advising me that non-apple employees are better suited to help me than Apple employees, lol". What should i do here?? I have a had a team of developers stop working for weeks and this has brought my app development plan to a halt, costing me money.
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117
May ’25
Migrate Entitlement to Capability
I work on an app that has the com.apple.developer.mail-client entitlement. We're interested in trying out Xcode Cloud, and one of the project and workspace requirements is to use automatic code signing. We do not do this at the moment because it's not compatible with the additional entitlement. My understanding is that we can migrate to automatic code signing if we migrate the additional entitlement to a capability and that to accomplish this our account holder needs to submit a request (see the last section of that page). We submitted the request a little over 3 weeks ago, but so far we haven't heard any updates. We also tried reaching out directly to the email address linked in the com.apple.developer.mail-client docs, but have not heard back. We're now posting here to see if anyone can provide some guidance on whether there are other steps to complete or contacts to whom we should reach out. Thanks!
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268
Mar ’25
Not receiving invitation for developer account
Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.
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56
Apr ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
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Apr ’25
Help! 😭 Developer Program payment and activation
I made my first payment on 27 Feb 2025, but it was not activated after 48 hours I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again 03 Mar 2025 I resubmitted the enrollment application 05 Mar 2025 I received the enrollment request has been accepted Then I successfully paid by credit card, but it still shows Your purchase may take up to 48 hours to process. 06 Mar 2025: The chargeback shows it's been canceled I re-paid today. New Order Number: W1305861066 Enrollment ID: 7Z3FUQR4WV Request help to activate my developer😭 Thank you
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297
Mar ’25
Ask for help and solutions about the Apple developer account ban
Our team has not been involved in the Apple development field for a long time, and due to the lack of deep enough understanding of Apple's development related rules in the early stage, there were some mistakes in the operation process, resulting in the account being blocked. In the more than a year since the account was blocked, we have actively engaged in learning, deeply studied the rules and requirements of Apple's development through various channels, and continuously improved our professional quality to ensure that future development work can fully comply with the specifications. Now, we'd like to see if there's a viable way to unblock our account. We've learned from the lessons we've learned and are confident that we'll be able to follow Apple's rules in our future development to bring users a high-quality and compliant app."
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293
Jan ’25
DUNS Name Update Delay – Can I Enroll with Old Name and Update Later?
Hello everyone, I recently purchased a company (AAA) and renamed it to BBB. While the name has been updated locally in the Czech DUNS database, I’ve been informed it could take 4–6 weeks for the new name to appear internationally. When I attempt to enroll in the Apple Developer Program, I still see the old company name (AAA). I’m worried about losing valuable time if I have to wait for the international DUNS update. Is there any way to proceed with the enrollment under the old name and then update it to the new name later once the global DUNS data is refreshed? Or is there a way to expedite the update process? Any insights or experiences would be greatly appreciated! Thank you.
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184
Mar ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
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49
Apr ’25
Cannot Create Identifiers – “+” Button Missing on Identifiers Page
I'm currently unable to create new identifiers in the Apple Developer portal at this URL: https://developer.apple.com/account/resources/identifiers/list The “+” button that should appear to create a new identifier is missing entirely from the page. What’s odd is that another team member (with the same access level and role under the same team) can see and use the button without any issues. So this doesn't appear to be a permissions-related problem. I’ve already tried: Logging out and back in Clearing browser cache Using different browsers (Safari, Chrome) Using Incognito/Private mode Still no luck. Has anyone encountered this before or knows how to resolve it? Thanks in advance.
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101
May ’25
How to Complete the Apple Developer Program Enrollment
How to Complete the Apple Developer Program Enrollment I want to register an Apple Developer account. I've communicated many times with Apple technical Advisors via email but haven't received effective solutions. The most recent reply was: "经核实,我们已经将你的请求升级到相关运营团队,如果有进一步的消息,我们会尽快通知你。" Here's the English translation: "After verification, we have escalated your request to the relevant operations team. If there are any updates, we will notify you as soon as possible." Almost every time I get the same response, but there's been no progress. Could other developers in the forum give me some advice? How should I communicate to successfully complete the registration? Additional background information: I previously submitted my documents and passed the review, but encountered issues at the payment stage when using a credit card. I asked the advisor whether alternative payment methods were possible if I couldn't use a credit card—I just wanted to understand the options. However, my application was directly revoked and switched to applying via the mobile app, forcing me to restart the entire process. Now, I'm stuck because the mobile app keeps reporting errors. I hope to switch back to the web application instead. Currently, the web application portal remains unavailable. If any Apple technical advisors see this, please help address my issue. My case ID is 102573639542. Thank you.
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71
Apr ’25
The adventure to become a developer
I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support
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Apr ’25
Apple developer account enrolment pain
Hey everyone, I’ve been trying to get my apple developer account approved for weeks now with so many back and forth messages exchanged. However, I’m still not sure where my application stands. I submitted my verification docs multiple times through a special link. It was under review but then no one acknowledged its current status. Later, I received a follow up asking me to enrol again because it was causing some issue. But when I tried doing that, it says there is some error And asked me to contact support to resolve this. how long will this take before I get to the stage where I can make a payment and have my account approved?
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73
Apr ’25
Unity GameKit: signature does not match the authentication request data
I have a Unity application in which I'm implementing a GameCenter login with PlayFab. I fetch the items and use them in the PlayFab request, which returns me the error 'Authentication failed. Signature does not match the authentication request data'. I've reproduced the request using Insomnia with the same results. I have this exact same flow implemented in another application, which works normally. I'm positive that the PlayFab verification is correct, and there's indeed an issue with the data being sent, but I can't find any information about this kind of situation anywhere, and I don't know how to either reproduce the verification myself, or how to inspect the data to check for issues. I have reviewed my app's data on AppstoreConnect and have filled every form, document, and even its store page. I've also checked it's bundle identifier settings to make sure it had all the permissions necessary, which seems to be only GameCenter. I fetch the authentication items through this code try { Debug.Log("Fetching authentication items"); var fetchItemsResponse = await GKLocalPlayer.Local.FetchItems(); PlayFabGameCenterLogin(fetchItemsResponse); } catch (Exception ex) { Debug.Log("Error fetching authentication items: " + ex.Message); OnLoginFailure(); } Which is then sent to this method to start the login request static void PlayFabGameCenterLogin(GKIdentityVerificationResponse authenticationItems) { var request = new LoginWithGameCenterRequest(); request.CreateAccount = true; request.PlayerId = GKLocalPlayer.Local.GamePlayerId; request.InfoRequestParameters = new GetPlayerCombinedInfoRequestParams { GetUserAccountInfo = true }; if (authenticationItems != null) { request.PublicKeyUrl = authenticationItems.PublicKeyUrl; request.Salt = Convert.ToBase64String(authenticationItems.GetSalt()); request.Signature = Convert.ToBase64String(authenticationItems.GetSignature()); request.Timestamp = authenticationItems.Timestamp.ToString(); } else Debug.Log("Playfab Login with no authentication items"); // Login PlayFabClientAPI.LoginWithGameCenter(request, OnLoginSuccess, (e) => { I'm on Unity 2022.3.10f1 Apple.Core 3.1.3 Apple.GameKit 2.2.2 Xcode 16.2 I need information on what could be the cause of this, if it's a SDK issue, a lack of filling information somewhere, if it's some data compatibility issue (maybe data on the app that's not the same on the appstoreconnect or developer?), or if it's possible to verify the authentication data manually to investigate.
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290
Mar ’25
No response from appeal
Hello, In 2024 I received notice of Apple Developer Account termination (Team ID: FCKZLDS8EQ) (with no reason) and in 5 days I have sended the appeal. After 30+ days - my account was terminated. The notification said that I only have a month to file an appeal, I did it within 5 days, but neither during the month nor so far - I have not received a response. Also, after the appeal, I contacted support saying that there was no response to the appeal and still remained unanswered to these tickets: 102346160903 and 102349953096. I described everything in detail in that appeal. I have an Apple Developer membership since 2014 and this is some kind of misunderstanding, I have an old trusted developer account without any violations.
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161
Feb ’25