Hello, I represent a registered business operating under a developer account that has always followed Apple’s guidelines, complied fully with review requests, and submitted documentation whenever asked. We have never knowingly violated any policy, and we categorically deny any dishonest or fraudulent behavior. Last week, our developer account was suddenly terminated without any prior warning or opportunity to address concerns. The message provided no specific reason, no actionable details, and no path to resolution. This has left us completely locked out — unable to appeal through standard channels, and unable to contact anyone directly. It’s shocking, disorienting, and devastating to a legitimate business with employees, users, and operations depending on this platform. To make matters worse, this is not the first time. A previous termination notice was sent weeks ago and then — after we submitted a respectful and professional appeal — Apple quietly reversed the decision overnight, without any explanation or follow-up. We were left to assume it was a mistake. We had hoped that incident was rare and behind us. Now it’s happening again, without explanation, and without a human conversation. We are losing money and users every day, and we’re still in the dark about what Apple believes we did wrong — because no one has told us. We submitted a support ticket (ID: 102590329012), but have received no reply. We are committed to transparency, and we’re ready to provide any information needed. But we need someone to acknowledge this issue and help us find a path forward. If anyone has experienced something similar or knows of escalation methods that worked, please share. We’re doing everything we can to resolve this respectfully — but we are shocked and deeply concerned. Thank you.

Hey everyone, I'm facing a major issue. I enrolled in the Apple Developer program, but when I logged into the Developer app on my personal phone (which is linked to my personal Apple ID), the subscription got transferred to my personal account.

Hello everyone, I’m running into an issue when logging into my Apple Developer account on the official site. After entering my Apple ID and password, I immediately see: too many verification codes sent At this point I should receive a 6-digit 2FA code via SMS to my trusted phone number, but nothing ever arrives. I’ve waited from one to seven days and tried again, but I still get the same error and still no SMS. I’ve double-checked that: My trusted phone number is correct in my Apple ID settings. My carrier isn’t blocking or rate-limiting SMS messages. Steps to reproduce: Go to developer.apple.com and click “Sign In.” Enter Apple ID and password. Submit credentials → immediately see “too many verification codes sent.” No SMS arrives. Retrying doesn’t help. Expected behavior: Apple sends a new 6-digit 2FA SMS to my trusted number. After entering it, I can complete the login flow. Actual behavior: I receive the “too many verification codes sent” message instantly. I never get the SMS code, even after waiting or retrying. Has anyone else experienced this on the standard Developer portal? Is there a way to clear the “too many verification codes sent” flag or otherwise force delivery of the 2FA SMS? Any advice would be greatly appreciated! Thank you!

I have an iPhone 11 phone. I installed Beta 2. I installed Beta 1. In both beta, my battery comes as 1%. And I can use the phone. As a solution, I have to go back to version 18.5. Is this problem solved in the new beta?

Hi there! I made a mistake while create a request for enrolment, could you please explain me how to call out this enrolment?

Hello Apple Support team, I hope You are doing well this is Muhammad Musaab and i am currently applying for the apple developer program i have successfully completed my apple profile and when i logged in to my developer app on macbook and also on my iphone the enrollment button gets grayed out and unclickable, please i do not want to sign up on web page i am asking help regarding the grayed out button i am getting on apple developer app. Kindly resolve this issue as soon so that i could provide my unique games and apps to apple users. Thanks!

I bought the membership almost 2 days ago and have heard no response since. Is this normal and how long can i expect to wait. I need this urgently.

Hi everyone, I tried to enroll in the Apple Developer Program nearly two months ago. Initially, I had issues using both the website and the Developer app on Mac/iPhone to complete the process. After contacting Apple Developer Support, I was told that they don't accept EU residence permits through the automatic system, only national ID cards or a driver’s license, which I don’t have, as a few years ago I relocated from a 3rd world non-EU country. But they said this can be reviewed manually. Eventually, Apple Support provided me with a link to upload my passport and residence permit photos. I submitted them right away, but it’s now been 39 days with no progress. I followed up multiple times.. after 10 days, 3 weeks, and again just recently, and each time I’m told my documents are still under review, with no ETA or further details. Has anyone been in a similar situation? Is there anything else I can do to move this forward, or is it just a matter of waiting indefinitely? Thanks in advance for any advice or insight.

When we initiated the app transfer, we were eligible for app transfer and it was transferred as well. But App's bundle identifiers are not transferred yet which is blocking to push new updates. We contacted various time to apple, but we get similar responses. What may be the exact reason that is blocking to transfer the app bundle identifiers. However, app has already been transferred and active from recipient developer account.

我们提交的APP，始终无法通过审核； Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗？

Hi, I paid to renew my membership and I received an order confirmation email. But when i go to my account it says it is still expired - so what did i pay for then? I've emailed Apple developer support and they just sent me a generic bot/copy and paste email telling me i need to renew my account. Everyone i speak to tells me to click a link and it just leads to an email option, i email them, then i get an unhelpful email, then the cycle repeats. It's like: Me: "Hey Apple, i've just paid to renew my account and you're not giving me what i paid for". Apple: "Just renew your account". Me: "....yeah but that's the issue" Apple: "click this link to send an email and start the infinite useless cycle all over again". I have also called apple multiple times and spoke with three people and they are not able to help. I spoke with one of the people's managers and i explained to him that i've stuck in this infinite loop where nothing gets resolved and he sent me a link which just. lead. to. the. same. email. option! I then explained that this is like a dystopian sci-fi movie where this faceless mega-corp (Apple) has taken my money for a service and not given me that service (false advertising / crime). He said he can't help. Then you know what he said? ................... ........ ..... .. "post on the forum". So Apple takes my money and doesn't give me the service they advertised to me then says they can't help me and that i have to ask in the forum. I said "so basically you're advising me that non-apple employees are better suited to help me than Apple employees, lol". What should i do here?? I have a had a team of developers stop working for weeks and this has brought my app development plan to a halt, costing me money.

Hi everyone, I'm working on integrating push notifications for Apple Wallet passes (loyalty cards) with a custom Pass Type Identifier. I've set up the Pass Type ID and APNs certificates in the Apple Developer portal. My backend sends push notifications via APNs with the topic set to the Pass Type ID. APNs responses indicate success (HTTP 200), but the notifications do not appear on devices. Device tokens are valid and properly stored. The pass JSON includes webServiceURL and authenticationToken. Has anyone encountered this issue or can share insights on: Common misconfigurations that prevent push notifications from being delivered to Wallet passes? Additional steps or configurations required in the Apple Developer account or in the pass JSON? Ways to debug or log APNs push notifications specifically for passes? Restrictions or limitations of Wallet pass notifications? Thanks in advance for your help!

I’m extremely disappointed with the Apple Developer Program experience. Our organization account (JD SOFTWARE PRIVATE LIMITED) expired on October 26, 2024, and to this day, there is no visible option to renew — not in the Apple Developer app (iOS/Mac), not on the developer website. We've followed every instruction Apple provides, and nothing works. To make things worse, I’m based in India, but Apple’s support is clearly U.S.-centered and unresponsive. I contacted support and got a canned response asking me to wait 24 hours. Why does a global company like Apple not provide time zone–relevant or regional developer support? This isn’t a minor inconvenience—it’s a major business disruption. Our apps are unavailable, and we can’t push updates. And yet we’re met with silence and confusion when we try to give Apple more money to renew our account. Apple enforces the strictest guidelines on developers, yet offers no proper channel to resolve something as basic as account renewal. It’s absurd. We’re now being forced to consider alternative app stores and distribution platforms—not because we want to leave, but because Apple is making it impossible to stay. Apple, please fix this. Developers outside the U.S. deserve better. JD SOFTWARE PRIVATE LIMITED

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Hi everyone, I’m looking for guidance on the proper procedure and requirements to list a Real Money Gaming (RMG) app—specifically a Rummy app—on the Apple App Store for Indian users. From my understanding of the App Store Review Guidelines, apps involving real-money gaming must comply with specific rules around licensing, geo-restriction, and payment handling. However, I’d appreciate clarification on the following points: 1. Licensing Requirements: • What type of license or legal documentation is required for listing an RMG app in India? • Does Apple require proof of approval from Indian gaming authorities? 2. Geo-restrictions: • If certain Indian states do not permit real-money Rummy, how should those states be restricted within the app? • Does Apple mandate geo-fencing at the app level? 3. App Submission Process: • Are there any additional review steps or submission categories specific to real-money gaming? • Is it necessary to flag the app under a special category during submission? 4. Payment Handling: • Since Apple doesn’t allow in-app purchases for gambling, what’s the approved method of integrating external wallets or payment gateways? If anyone has successfully listed an RMG app from India or has experience navigating this process, your insights would be really helpful. Also, if there are any Apple contacts or official checklists for this category, please share those resources. Thanks in advance!

We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?

Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance

I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.

After I accept the terms in and press the next button during the Apple Developer enrollment registration process as an individual I receive the following error message: "We are unable to process your request. An unknown error occurred." How can I resolve this issue?

Im unable to enroll on developer program shows unable to continue do we have to add funds beofre making an purchase.