Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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apple developer enrollment
I applied for the apple developer program and my payment went through and the account is on pending I received an email from the apple developer team that I need to upload my ID again, and when I press on the link I get this message: "Sorry, you don’t have access. Your account isn’t authorized to upload files." I tried contacting the support team but I haven't heard from them back how can I fix this? also now on my app says "enroll now" again although I have an active subscription
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86
6d
Case ID 20000113044810 No response since 20th of May
Hello, I would like to cancel my pending Individual-to-Organization membership migration. My business is registered as a sole proprietorship (preduzetnik in Serbia), which I understand does not qualify as a legal entity for an Organization membership. I therefore wish to remain enrolled as an Individual. Please cancel the migration and restore full access to my Individual account, which is currently blocked in the transition state. I have an app live on the App Store (ReceiptStorm) and need to be able to submit updates. Thank you, Borislav
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78
6d
Enrollement Pending
My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.
3
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243
6d
"Sorry, you don't have access" Error During Identity Verification (Name Mismatch Issue)
Hello everyone, I am currently trying to complete my Apple Developer enrollment, but I am stuck in an identity verification loop and would appreciate any guidance. I received an email from Apple asking me to verify my identity and upload my ID documents. However, I noticed a typo in the email: it addresses me as "Memet", whereas my actual legal name and Apple ID name is "Mehmet Eren". Here is the main issue: When I click the secure file upload link provided in the email, I am redirected to an "ineligible" page with the error: "Sorry, you don't have access. Your account isn't authorized to upload files." I tried using the Apple Developer App to bypass the web link, but the app just redirects me back to the exact same error page on the website. It seems like the system is locked to a flawed web form submission due to the name mismatch, and I have no way to upload my ID. Has anyone experienced this specific loop before? Do I just need to wait for Apple Support to manually fix the mismatch on the backend, or is there a workaround I am missing? Thank you in advance!
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31
6d
Enrollment cannot be completed
When I go to onboard into the Apple Developer Program I get the message "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I submitted a ticket and was receiving support from someone with the "eurodev at apple.com" email account. After submitting my personal documents via a secure link, it's been radio silence...and that was three weeks ago. I've created a new ticket to try and get someone to follow up on the original ticket and it's nothing. No response, no updates, and I'm still unable to enroll. I've conservatively spent $200k plus on apple hardware and services over two decades and would like to now publish a couple applications on my own (whereas before I've published several applications as part of different companies). This complete disregard by Apple is unacceptable. What is wrong that they cannot provide a basic status update or even tell me what the issue is. As far as I can tell, it is impossible for me to resolve this on my own. It's something that has gotten corrupted or flagged wrong in their database. It's not "user error" or something else in my control. It's incredibly disappointing.
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25
6d
Organization enrollment stuck for 3+ weeks despite resubmitting documents twice, plus question on "employment verification" for sole owner
Hello, Enrolling as an organization (Steelers Ventures LLC, Mississippi US LLC). Enrollment ID: 7HRY6V44XW. Case ID: 20000117111916. Timeline: May 22, 2026: received first "Request for Enrollment Documents" email. Submitted government photo ID, bank statement, Certificate of Formation, and IRS EIN letter the same day. May 29, 2026: received reminder, documents not received. June 5, 2026: received another reminder, documents not received, two weeks since first request. June 12, 2026: received another reminder with a 7-day deadline before the enrollment would be withdrawn. Resubmitted the same four documents next day via the upload link. Also received a separate email stating you cannot verify my identity and association with the enrolling entity, requesting government photo ID, employment verification, and one business document (I have Certificate of Formation for this). I've now submitted the same core documents twice (May 22 and June 13) and the system keeps saying they were not received. Separately, I'm the sole owner of the LLC, so I don't have an employer, business card, or HR contact to provide "employment verification." My plan is to submit my state business registration (showing my name as registered agent/manager) plus my IRS EIN letter naming me as responsible party, as the closest equivalent. Questions: Is the repeated "documents not received" notice a known issue, or could resubmitted documents not be linking to enrollment ID 7HRY6V44XW for some reason? For sole owners, has anyone successfully used a state business registry record plus IRS EIN letter as "employment verification," or is there a document Apple specifically prefers? Happy to provide any additional info. Thanks for any help.
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32
1w
app developer enrollment
I started the enrollment process for the Apple Developer Program. The enrollment flow no longer shows the initial form and always redirects me to the Individual/Organization selection screen. After selecting either option, I consistently receive the error “We are unable to process your request. An unknown error occurred.” This issue has persisted for more than 72 hours. Could you please help me
0
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38
1w
Developer Enrollment Stuck
Hello, I started my enrollment request for the Apple Developer Program about a week ago. After making the payment and submitting the requested documentation, I have not received any updates since then. Unfortunately, by mistake, I started a second enrollment request and made another payment. I was confused about the status of my initial payment and thought it had not gone through, which I believed was preventing my enrollment from being completed. However, I later realized that the first payment had been processed successfully, and I had unintentionally submitted a duplicate enrollment request and paid twice. This second enrollment attempt was submitted five days ago. After providing the required documentation, I again received no further updates. Three days ago, I also opened a support ticket regarding this issue, but I have not received any response so far. Could someone please help me understand the status of my enrollment requests and advise how the duplicate payment can be handled? Kind regards, Pablo.
1
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62
1w
Payment debited but Developer Program membership still not activated – No response from support after multiple messages
Hello everyone, I enrolled in the Apple Developer Program some time ago and the membership fee was successfully debited from my account. However, my membership status is still showing as Pending and I have not received any activation email or confirmation. I have sent approximately 10 messages to Apple Developer Support but have not received any reply so far. This situation is becoming quite urgent because I need to publish applications on the App Store as soon as possible. Has anyone else experienced similar long delays with no communication from support? Any advice or information would be greatly appreciated. Thank you in advance. Best regards,
0
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29
1w
Duplicate organization enrollment for one legal entity — need one cancelled, the other processed
I'm hoping an Apple staff member can help resolve a duplicate organization enrollment. There are two enrollments in progress for the same company (same D-U-N-S Number), and I think the conflict is why neither has gone through. An employee submitted the first enrollment; after a long delay with no response, I (the company's director, with binding authority) submitted a second one by mistake. I'd like to keep only mine and cancel the other. Keep (mine, director): NL6K36DN2S Cancel (employee): 9GPJ38H7T5 D-U-N-S is valid and active, legal name and address match, registered LLC with a live website. I'm happy to provide my ID or our company registration to verify my authority. Could someone review and consolidate these? Thank you.
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46
1w
Developer account blocked after identity verification — no access to certificates, no response from support for over a month
Hello, In early May, Apple Support asked me to provide identity verification documents for my developer account (payments up to date since 2016). I submitted the requested documents. Since then, I no longer have access to certificates, identifiers, and profiles on my account, which prevents me from submitting or updating my apps. I have contacted support 6 times (same reference number: 102888223471) without receiving any response. My account is in good standing (active payments since 2016), and this situation is completely blocking my development activity. Has anyone experienced the same issue or can help escalate this? Thank you in advance.
2
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88
1w
Apple Developer Program Enrollment Stuck: "Your enrollment is being processed" for Weeks – Widespread Issue in 2026
Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic
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873
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External Review - Deleted Build Stuck in Waiting for Review Queue
I deleted Build 16 from the external Test Flight review approval because I want Build 17 to be used and set up for external review. I successfully removed it and it is not showing up under external testing.. but when I try to add my Build 17, it is greyed out and says that Build 16 is still waiting for review. Can you please fix this as soon as possible so I can begin the review process for my Build 17? Please let me know what information you may need. I'm hoping to get this resolved ASAP.
1
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58
1w
Unable to enroll in Apple Developer Program from Saudi Arabia
Hello, I am trying to enroll in the Apple Developer Program as an individual from Saudi Arabia. I am 27 years old and meet all eligibility requirements. However, enrollment through the Apple Developer app is unavailable for my Apple Account. When I try to enroll through the website, I receive the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have contacted Apple Support multiple times and spent several hours on phone calls, but the issue remains unresolved. Could someone from the Apple Developer Program team please advise on how to proceed or escalate this issue for manual review? every time i received a call from apple developer team, the call ended with no reason and they never call back! what kind of service is this ? attached the evidence that i waited for a really long time listening to their music with no help!!! also these are my opened cases ID that im pretty sure no one will care about it! Thank you.
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65
1w
Enrollment to the Program from El Salvador
Good day to you all. I have been trying to enroll to the Program using a salvadoran phone number, as individual Developer, and using my Apple Account (former Apple ID). During the past three weeks I have received the You Cannot Be Enrolled at this time; I repeated the process during the first two weeks, then I let it rest for some days and tried again this week with the same result. Also, I opened Support Cases but this far, I cannot enroll. I will appreciate your recommendations.
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26
1w
Enrollment stuck on "Pending" for nearly a month — page still asks to "Complete your purchase" despite confirmed payment
Hi everyone, and @Apple Developer Support, I'm posting here because I've exhausted the other support channels (the phone callback isn't working and the email form returns "a problem occurred while processing your request"), and I've read that this forum is where the support team is most responsive. I enrolled in the Apple Developer Program and paid the annual membership fee, but my account has been stuck on "Pending" for nearly a month with no activation and no confirmation email. To make it worse, when I open my account, the page still shows "Complete your purchase" with a "Continue to payment" button — as if I had never paid — even though the $99 was already charged to my card. I have NOT paid a second time, to avoid a duplicate charge. Here are my details: Enrollment ID: 7X64GZX28W Apple Support Case ID: 102895927935 Full name: Deiwidy Maziero Account type: Individual Payment date: May 14, 2026 Payment method: credit card Amount: $99.00 Region: Brazil (I'm not posting my account email publicly — happy to provide it privately to Apple Support.) What I have already verified: The $99 was charged/confirmed on my credit card I am using the same Apple ID that was used for the enrollment I checked my inbox and spam folder daily — no emails from Apple I have NOT made a duplicate payment It has now been almost four weeks, far beyond the stated 48-hour processing time, and this is blocking my work. I'm formally requesting manual intervention from Apple staff to: Review and activate my Apple Developer Program enrollment Reconcile my confirmed payment with the enrollment, since the page still asks me to complete a purchase I have already paid for Explain what is keeping the enrollment in "Pending" status If anyone from the community has faced this same situation (paid, but the page still asks to complete the purchase) and found a fix, I'd really appreciate your input. I'll keep this thread updated. Please boost so it gets visibility. Thank you.
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43
1w
no response after uploaded my ID since eight day
Hello, I have a problem. I submitted my ID card eight days ago, but I still haven't heard back from Apple, even though they were supposed to respond within two days of receiving it. I've written to them several times since then but haven't received a reply, so I'm reaching out to you. Could someone please let me know
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25
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6d
apple developer enrollment
I applied for the apple developer program and my payment went through and the account is on pending I received an email from the apple developer team that I need to upload my ID again, and when I press on the link I get this message: "Sorry, you don’t have access. Your account isn’t authorized to upload files." I tried contacting the support team but I haven't heard from them back how can I fix this? also now on my app says "enroll now" again although I have an active subscription
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0
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0
Views
86
Activity
6d
Case ID 20000113044810 No response since 20th of May
Hello, I would like to cancel my pending Individual-to-Organization membership migration. My business is registered as a sole proprietorship (preduzetnik in Serbia), which I understand does not qualify as a legal entity for an Organization membership. I therefore wish to remain enrolled as an Individual. Please cancel the migration and restore full access to my Individual account, which is currently blocked in the transition state. I have an app live on the App Store (ReceiptStorm) and need to be able to submit updates. Thank you, Borislav
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3
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0
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78
Activity
6d
Enrollement Pending
My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.
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3
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0
Views
243
Activity
6d
"Sorry, you don't have access" Error During Identity Verification (Name Mismatch Issue)
Hello everyone, I am currently trying to complete my Apple Developer enrollment, but I am stuck in an identity verification loop and would appreciate any guidance. I received an email from Apple asking me to verify my identity and upload my ID documents. However, I noticed a typo in the email: it addresses me as "Memet", whereas my actual legal name and Apple ID name is "Mehmet Eren". Here is the main issue: When I click the secure file upload link provided in the email, I am redirected to an "ineligible" page with the error: "Sorry, you don't have access. Your account isn't authorized to upload files." I tried using the Apple Developer App to bypass the web link, but the app just redirects me back to the exact same error page on the website. It seems like the system is locked to a flawed web form submission due to the name mismatch, and I have no way to upload my ID. Has anyone experienced this specific loop before? Do I just need to wait for Apple Support to manually fix the mismatch on the backend, or is there a workaround I am missing? Thank you in advance!
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0
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0
Views
31
Activity
6d
Enrollment cannot be completed
When I go to onboard into the Apple Developer Program I get the message "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I submitted a ticket and was receiving support from someone with the "eurodev at apple.com" email account. After submitting my personal documents via a secure link, it's been radio silence...and that was three weeks ago. I've created a new ticket to try and get someone to follow up on the original ticket and it's nothing. No response, no updates, and I'm still unable to enroll. I've conservatively spent $200k plus on apple hardware and services over two decades and would like to now publish a couple applications on my own (whereas before I've published several applications as part of different companies). This complete disregard by Apple is unacceptable. What is wrong that they cannot provide a basic status update or even tell me what the issue is. As far as I can tell, it is impossible for me to resolve this on my own. It's something that has gotten corrupted or flagged wrong in their database. It's not "user error" or something else in my control. It's incredibly disappointing.
Replies
0
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0
Views
25
Activity
6d
Organization enrollment stuck for 3+ weeks despite resubmitting documents twice, plus question on "employment verification" for sole owner
Hello, Enrolling as an organization (Steelers Ventures LLC, Mississippi US LLC). Enrollment ID: 7HRY6V44XW. Case ID: 20000117111916. Timeline: May 22, 2026: received first "Request for Enrollment Documents" email. Submitted government photo ID, bank statement, Certificate of Formation, and IRS EIN letter the same day. May 29, 2026: received reminder, documents not received. June 5, 2026: received another reminder, documents not received, two weeks since first request. June 12, 2026: received another reminder with a 7-day deadline before the enrollment would be withdrawn. Resubmitted the same four documents next day via the upload link. Also received a separate email stating you cannot verify my identity and association with the enrolling entity, requesting government photo ID, employment verification, and one business document (I have Certificate of Formation for this). I've now submitted the same core documents twice (May 22 and June 13) and the system keeps saying they were not received. Separately, I'm the sole owner of the LLC, so I don't have an employer, business card, or HR contact to provide "employment verification." My plan is to submit my state business registration (showing my name as registered agent/manager) plus my IRS EIN letter naming me as responsible party, as the closest equivalent. Questions: Is the repeated "documents not received" notice a known issue, or could resubmitted documents not be linking to enrollment ID 7HRY6V44XW for some reason? For sole owners, has anyone successfully used a state business registry record plus IRS EIN letter as "employment verification," or is there a document Apple specifically prefers? Happy to provide any additional info. Thanks for any help.
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0
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0
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32
Activity
1w
app developer enrollment
I started the enrollment process for the Apple Developer Program. The enrollment flow no longer shows the initial form and always redirects me to the Individual/Organization selection screen. After selecting either option, I consistently receive the error “We are unable to process your request. An unknown error occurred.” This issue has persisted for more than 72 hours. Could you please help me
Replies
0
Boosts
0
Views
38
Activity
1w
Developer Enrollment Stuck
Hello, I started my enrollment request for the Apple Developer Program about a week ago. After making the payment and submitting the requested documentation, I have not received any updates since then. Unfortunately, by mistake, I started a second enrollment request and made another payment. I was confused about the status of my initial payment and thought it had not gone through, which I believed was preventing my enrollment from being completed. However, I later realized that the first payment had been processed successfully, and I had unintentionally submitted a duplicate enrollment request and paid twice. This second enrollment attempt was submitted five days ago. After providing the required documentation, I again received no further updates. Three days ago, I also opened a support ticket regarding this issue, but I have not received any response so far. Could someone please help me understand the status of my enrollment requests and advise how the duplicate payment can be handled? Kind regards, Pablo.
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1
Boosts
0
Views
62
Activity
1w
Payment debited but Developer Program membership still not activated – No response from support after multiple messages
Hello everyone, I enrolled in the Apple Developer Program some time ago and the membership fee was successfully debited from my account. However, my membership status is still showing as Pending and I have not received any activation email or confirmation. I have sent approximately 10 messages to Apple Developer Support but have not received any reply so far. This situation is becoming quite urgent because I need to publish applications on the App Store as soon as possible. Has anyone else experienced similar long delays with no communication from support? Any advice or information would be greatly appreciated. Thank you in advance. Best regards,
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0
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0
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29
Activity
1w
Duplicate organization enrollment for one legal entity — need one cancelled, the other processed
I'm hoping an Apple staff member can help resolve a duplicate organization enrollment. There are two enrollments in progress for the same company (same D-U-N-S Number), and I think the conflict is why neither has gone through. An employee submitted the first enrollment; after a long delay with no response, I (the company's director, with binding authority) submitted a second one by mistake. I'd like to keep only mine and cancel the other. Keep (mine, director): NL6K36DN2S Cancel (employee): 9GPJ38H7T5 D-U-N-S is valid and active, legal name and address match, registered LLC with a live website. I'm happy to provide my ID or our company registration to verify my authority. Could someone review and consolidate these? Thank you.
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0
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0
Views
46
Activity
1w
I made payment for membership it still shows Purchase membership
Hey everyone, I'm not sure what happened I purchased membership on 10th June and when I'm trying to access it now it says Purchase membership. Pls help me figure out
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0
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0
Views
27
Activity
1w
Developer account blocked after identity verification — no access to certificates, no response from support for over a month
Hello, In early May, Apple Support asked me to provide identity verification documents for my developer account (payments up to date since 2016). I submitted the requested documents. Since then, I no longer have access to certificates, identifiers, and profiles on my account, which prevents me from submitting or updating my apps. I have contacted support 6 times (same reference number: 102888223471) without receiving any response. My account is in good standing (active payments since 2016), and this situation is completely blocking my development activity. Has anyone experienced the same issue or can help escalate this? Thank you in advance.
Replies
2
Boosts
0
Views
88
Activity
1w
Your enrollment in the Apple Developer Program could not be completed at this time.
I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."
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3
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3
Views
521
Activity
1w
Apple Developer Program Enrollment Stuck: "Your enrollment is being processed" for Weeks – Widespread Issue in 2026
Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic
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10
Boosts
2
Views
873
Activity
1w
Enrollment Issues
Hi, I seem to be having problems with enrollment, I have submitted the payment several times, but do not seem to have been approved or confirmed as a dev yet. Has anyone else experienced this issue? I have no option to contact support.
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5
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1
Views
140
Activity
1w
External Review - Deleted Build Stuck in Waiting for Review Queue
I deleted Build 16 from the external Test Flight review approval because I want Build 17 to be used and set up for external review. I successfully removed it and it is not showing up under external testing.. but when I try to add my Build 17, it is greyed out and says that Build 16 is still waiting for review. Can you please fix this as soon as possible so I can begin the review process for my Build 17? Please let me know what information you may need. I'm hoping to get this resolved ASAP.
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1
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0
Views
58
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Unable to enroll in Apple Developer Program from Saudi Arabia
Hello, I am trying to enroll in the Apple Developer Program as an individual from Saudi Arabia. I am 27 years old and meet all eligibility requirements. However, enrollment through the Apple Developer app is unavailable for my Apple Account. When I try to enroll through the website, I receive the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have contacted Apple Support multiple times and spent several hours on phone calls, but the issue remains unresolved. Could someone from the Apple Developer Program team please advise on how to proceed or escalate this issue for manual review? every time i received a call from apple developer team, the call ended with no reason and they never call back! what kind of service is this ? attached the evidence that i waited for a really long time listening to their music with no help!!! also these are my opened cases ID that im pretty sure no one will care about it! Thank you.
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Enrollment to the Program from El Salvador
Good day to you all. I have been trying to enroll to the Program using a salvadoran phone number, as individual Developer, and using my Apple Account (former Apple ID). During the past three weeks I have received the You Cannot Be Enrolled at this time; I repeated the process during the first two weeks, then I let it rest for some days and tried again this week with the same result. Also, I opened Support Cases but this far, I cannot enroll. I will appreciate your recommendations.
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Enrollment stuck on "Pending" for nearly a month — page still asks to "Complete your purchase" despite confirmed payment
Hi everyone, and @Apple Developer Support, I'm posting here because I've exhausted the other support channels (the phone callback isn't working and the email form returns "a problem occurred while processing your request"), and I've read that this forum is where the support team is most responsive. I enrolled in the Apple Developer Program and paid the annual membership fee, but my account has been stuck on "Pending" for nearly a month with no activation and no confirmation email. To make it worse, when I open my account, the page still shows "Complete your purchase" with a "Continue to payment" button — as if I had never paid — even though the $99 was already charged to my card. I have NOT paid a second time, to avoid a duplicate charge. Here are my details: Enrollment ID: 7X64GZX28W Apple Support Case ID: 102895927935 Full name: Deiwidy Maziero Account type: Individual Payment date: May 14, 2026 Payment method: credit card Amount: $99.00 Region: Brazil (I'm not posting my account email publicly — happy to provide it privately to Apple Support.) What I have already verified: The $99 was charged/confirmed on my credit card I am using the same Apple ID that was used for the enrollment I checked my inbox and spam folder daily — no emails from Apple I have NOT made a duplicate payment It has now been almost four weeks, far beyond the stated 48-hour processing time, and this is blocking my work. I'm formally requesting manual intervention from Apple staff to: Review and activate my Apple Developer Program enrollment Reconcile my confirmed payment with the enrollment, since the page still asks me to complete a purchase I have already paid for Explain what is keeping the enrollment in "Pending" status If anyone from the community has faced this same situation (paid, but the page still asks to complete the purchase) and found a fix, I'd really appreciate your input. I'll keep this thread updated. Please boost so it gets visibility. Thank you.
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