Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Unable to create APNs key
I am unable to create a private key to access APNs services from the Developer Portal (developer.apple.com). I take the following steps: Sign in to developer.apple.com Go to Keys (https://developer.apple.com/account/resources/authkeys/list) Click "Create a key" Check the enable box in front of "Apple Push Notifications service (APNs)" A message in red shows up in the same table row: "This service must have one identifier configured.". A "Configure" button appears. Click on the configure button A new page loads at the following URL (https://developer.apple.com/account/resources/authkeys/add) displaying an error dialog with the text: "Unexpected error occurred An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support" I contacted support but that might take ages. Error in browser console is as below for this URL: https://developer.apple.com/services-account/QH65B2/account/auth/key/realms/list { "responseId": "a204b125-f8c2-44f2-82f3-269a2e35265c", "resultCode": -1, "resultString": "Unexpected error occurred", "userString": "An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support", "creationTimestamp": "2024-10-16T11:51:41Z", "protocolVersion": "QH65B2", "userLocale": "en_US", "requestUrl": "https://developer.apple.com/services-account/QH65B2/account/auth/key/realms/list", "httpCode": 200 }
14
11
1.6k
Oct ’24
Unexpected error occurred
I am trying to create new key for apple APN , I find out there is a new option "configure" to add identifier for the key or something . anyway when I click on it to configure the key I am getting error popup : An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support any ideas ?
6
11
869
Oct ’24
Company Developer Account locked
Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.
9
11
1.2k
Apr ’25
macOS 15.1 Beta 5: Mac App Store unable to install apps "The file “preflight.pfpkg” doesn’t exist"
Hello everyone, Ever since installing macOS 15.1 beta 5 on this M1 13’’ MacBook Pro, I have been unable to install or update any application from the Mac App Store. I keep getting the following error: “The file “preflight.pfpkg” doesn’t exist.””. The same machine was fine with 15.0 Sequoia and the problem happens regardless of the region setting of the machine. The machine has at least 148 GB of free disk space on the SSD. The same app I was trying to install from the MAS app I could install from the provider’s website (WhatsApp in this case, but I have tried with other apps too). Has anyone noticed it before? Raised the following Feedback ID if it can help: FB15296904 Kind Regards, Goffredo
21
8
2.7k
Oct ’24
Resetting iPhone Mirroring credentials
I had iPhone Mirroring in MacOS 15 working, but something glitched on my iPhone and I had to perform a "Reset All Settings" and now I can no longer connect to my iPhone. I assume that some key has been cached when I connected initially, but I can't figure out how to reset the connection. Does anybody have any suggestion as to how to reset the connection?
15
7
14k
Nov ’24
How to renew my annual membership (Apple Developer program)
My membership expires in 10 days and I'm trying to find out how I can renew it.According to Applet:"You can renew starting 30 days before the expiration date of your existing membership or any time after it expires. Your expiration date is available in your account on the developer website. To renew, sign in to your account with the Apple ID you used to enroll, and click the "Renew Now” button. If your membership is still active when you renew, your new membership will activate as soon as your current membership expires and you will receive two (2) new TSIs."So, I sign in to my account with the Apple ID I used to enroll and I can't see the "Reset Now" button anywyere.All I can see is the "Overview", "Membership", "Certificates, IDs & Profiles", "iTunes Connect", "CloudKit Dashboard" and "Code-Level Support" under the "Programs Resources" section, on the left, and the "Documentation", "Forums", "Bug Reporter" and "News & Updates" under the "Additional Resources" section, again on the left.I went to each and every of these and there is no "Renew Now" button anywhere.Any ideas?Thanks in advance.
35
4
83k
Apr ’25
I'm not able to download the p8 Private Key
I'm not able to download my Private key since Yesterday and I get the following error message when I click on "Download" Auth Key can only be downloaded once. This auth key has already been downloaded. I revoked all my existing keys and created new ones and I get the same error message. I tried all the mentioned solutions on this forum and StackOverflow like using Safari,turning off VPNs,removing spaces from Key name, using my iPhone, using a Mac, incognito/private mode on Windows Microsoft Edge, clicking done then pressing download after, right clicking on download Linked File as...nothing seems to work
20
5
637
Aug ’25
Notice of Termination
Last week we received this e-mail from Apple, without any information about reasons. Our infrastructure builds on Apple infrastructure and contains more than 1000 iOS devices. We have paid enterprise account until April 2025. Why Apple cancelled our membership? We are reaching out to inform you that your Apple Developer Enterprise Program ("ADEP") membership will be terminated, effective February 12, 2025. Please be assured that this decision is not a result of any action or inaction on your part, and it is not subject to appeal. As of February 12, 2025, you will no longer have access to your membership and account-related services for developing and distributing in-house, internal use software. Certificates, identifiers, and provisioning profiles will be revoked, and the apps associated with your account will no longer function. In accordance with Section 11.3 of the ADEP Agreement, please immediately destroy all Apple Confidential Information that is in your possession or control and note your continuing obligations upon termination. Nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved.
7
4
1.3k
Dec ’24
Switch from Individual to Organization Membership
Hi there, How long does it take to make a switch from Apple individual to organization membership? I initiated the process a 2 weeks ago, and I am get to receive another notification from Apple. Keeps showing We’re processing your membership migration from an individual to an organization. And I am unable to submit an application that requires Organization account.
8
3
6.7k
Apr ’25
Developer account stuck in limbo (Case ID: 102451753655)
Hi everyone, I’m seeking advice or guidance regarding a frustrating issue with my Apple Developer Account that’s been unresolved since October this year. Here’s the situation: My account was fully functional from October 2023 until October 13, 2024. During that time, my enrollment as a US LLC was accepted, I paid the membership fee with auto-renew enabled, and everything was in order. On October 13, 2024, I encountered a problem where my account is now stuck in what seems like a “limbo.” When I log in to developer.apple.com, I see an option to “Enroll today,” but clicking it shows the error: “Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership.” I’ve contacted Apple Support multiple times over the past month and a half. Each time, I’ve been told my case (ID: 102451753655) has been escalated to an internal review team, but I’ve received no updates, timelines, or resolutions. This issue is severely impacting my business, as my app is ready for release but cannot be published. I’m looking for advice: • Has anyone experienced something similar? • Are there alternative ways to escalate this issue beyond the usual support channels? At this point, I’m considering taking this issue to public platforms like Twitter/X and LinkedIn to get Apple’s attention. If the problem persists, I’ll likely need to involve legal representation. Any help or suggestions would be greatly appreciated. Thank you,
6
3
852
Jan ’25
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
2
3
156
Jun ’25
Your Apple ID is already associated with the account holder of a membership (Enroll today)
I can't access my approved and verified Apple Developer account on the web and my certificates were revoked. When I sign in with the correct email and password, I am redirected to a page asking me to enroll in the Developer Program, even though I successfully enrolled and was approved months ago. Everything with Apple Developer account had been working fine for months, and the iOS App Store app confirms that my Apple Developer Program membership subscription is still active. And if I click "Enroll Today," it says my Apple ID is already associated with an "account holder of a membership." Additionally, my macOS app certificates have been revoked without any email or explanation, and I cannot create new ones due to this issue. Also I can access my developer account via iOS and macOS apps normally, but I can't access it on the web to create new certificates. This I urgent and time sensitive for me, can someone please help?
10
3
1.2k
Mar ’25
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
1
3
579
May ’25