Hey everyone, I having this error when I try to enroll.
"Your enrollment in the Apple Developer Program could not be completed at this time."
I tried to contact Apple Support by phone and I received the information: "We can't identify/verify you, then I can't help"
End of conversation...
My account is maybe 10 years old, I pay monthly for Apple services, and they can't identify me?
Someone could help me? I've been an Apple developer for 7 years, but I've always used a business account. What should I do?
Thanks a lot!!!!
Apple Developer Program
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Hi everyone,
I am experiencing a serious issue with enrolling in the Apple Developer Program and have been unable to resolve it.
I initially applied more than a week ago, but I never received an activation email or any confirmation that my membership has become active. Since there was no progress, I attempted to submit the enrollment multiple times and also withdrew/canceled previous attempts, as I was uncertain about the appropriate course of action. I additionally tried using different credit cards, assuming that the payment method might be the source of the problem.
The core issues are as follows:
My order/enrollment remains in a “processing” state,
I do not receive an activation email,
Apple Developer Program Support has not responded.
I have already sent more than five emails to support, yet I have received no response and no updates.
Has anyone encountered a similar situation before?
Hi,
I have tried to signed up for a Developer Program since 24 December 2025 and I only received an acknowledgment email. My card was never charged and I never received any response from Apple. I logged a support ticket which I have not received any response for except an acknowledgment that they received it and will respond in 48 hours.
I have no other ways of requesting for support as chat and phone call is not available. Does anyone know how I can successfully sign up for Apple Developer Program?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
My Enrolment Program has been pending for nine days now. I submitted the requested documents and received the following message:
"Thank you for providing the documents we requested. We will review them and follow up with you within two business days."
It's been 5 days now, and I still haven't received a response.
I've emailed support three times and haven't received a response either. I haven't received any information that anything is wrong or that I need to send anything else. Zero contact. What's going on?
I have to admit, I haven't felt treated as poorly by any company as I am now by Apple.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.
Need help with Apple Developer Program enrollment.
What happened:
Paid $99 on Jan 14 from Pakistan (HabibMetro bank)
Money fully deducted from my account
Apple says "payment problem" and gives me 7 days or enrollment cancels
Bank needs 10 days to trace the payment
The problem:
-Apple will cancel before bank finishes tracing (7 days vs 10 days).
-Apple Support suggested re-enrolling with their app using different payment method, but I'm worried about:
Getting charged twice
First payment not refunded
Losing the $99
Questions:
Anyone faced this? What did you do?
Should I re-enroll or wait?
How to avoid double payment?
Order: D004702861
Case: 102802965662
Any advice appreciated
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Developer Tools
App Store
I am having trouble in renewing my Apple Developer account. I do not see any renew or Apple Developer Subscription Payment option.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I previously had an account that changed devices when purchasing the Apple Developer Program, which prevented me from continuing the purchase. Customer service stated that they did not have the authority to handle it.
So I registered a new ID, but I still couldn't register.
Now, both accounts are unable to purchase the Apple Developer Program because the button is grayed out.
I consulted customer service, and one of the representatives informed me that my identity is no longer eligible for purchasing the Apple Developer Program.
I don't want to purchase using someone else's identity. Is there a way to resolve this? I feel like the purchasing process is locked.
I am having what feels like an endless nightmare trying to convert from an individual to an organisation. I had set up a bank account with my individual, done a WEN-BEN-8 or whatever it is called, then found out that I would need to do an organisation so that my name was not splashed around with my app. I created a company, got an ABN, an ACN, a DUNS, a bank account, a GST (even though I'm technically exempt in Australia - I doubt I will earn more than $300), and now I can't seem to change my bank account to a business account or do the WEN-BEN-8 rubbish for my organisation. This is literally harder than writing a game. I was asked for a letter of employment, but when I said, 'Do you want me to write a letter to myself, from myself, employing myself' - they did a half migration.... I am sitting stuck in limbo with an approved app, and a half-transferred organisation account... any tips on how I can resign the paid app agreement on the 'business account' when that is not being offered? Sorry for the rant, but over two weeks with this back and forth and I've developed an eye twitch...
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Around 2012, we developed an Apple app. Due to the team's lack of technical maturity at the time, my partner eventually gave up on further development. Later, around 2019, I logged into one of my Apple IDs, and it showed that the registration was in progress with the button grayed out. Today, in order to register as a developer, I specifically bought a new iPhone 17 from JD.com. The process went smoothly at first, but after filling in my name and address, completing the facial verification, it just logged me out. Now, when I open Developer, the registration button is grayed out again. It’s quite frustrating. I had hoped the new phone would solve the issue. Back in 2019, I encountered the same problem—I tried logging in on different devices, including my wife’s phone and an iPad, but none worked. Could it be that even a newly registered account would face the same issue today? As someone eager to publish an app, this is truly disappointing. I’m not sure if it’s a system problem or something else. I remember that in 2012, we didn’t do anything wrong, but the team wasn’t technically mature enough, and I urged my partner to keep working on it, though he eventually gave up. Now, as I try to register again, I’ve filled in everything today—my bank card (a debit card), completed facial verification, entered my ID card details, and provided my address. But I never reached the payment step. In the end, when I open Developer, the registration button is grayed out. I hope to find out why this is happening, but I haven’t gotten any answers—just like years ago when customer support simply suggested re-registering without a clear explanation. However, registering with someone else’s information could lead to issues later on. I hope to find a solution.
Apple removed our app from the App Store today stating we need to renew our Apple Developer membership. I have written confirmation that Apple ran our card in late November and we haven't received another follow up stating it was still due or that our account / app was going to expire and/or was up for removal.
There also seems to be an odd bug with the Apple Developer Program as I am an Account Holder on this app and a user on our other app (in the CA App Store). When I try navigating to the Membership Details screen it brings me to the CA app which another member of our team is Account Holder of. There's simply no way to get to the Membership Details screen for the app that's been removed and we only noticed this a few days ago.
Again, Apple has given us zero warning that our app was up for removal nor that we still owe for our annual membership renewal fee. . .because we paid it back in November of 2025 and have the receipt from Apple confirming as much.
Does anyone have any suggestions or perhaps a link I might be able to try to get me to the screen to attempt to pay the renewal fee (again) so we can get the app back in the App Store?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
App Store
Apple Business Manager
Developer Program
Current issue (happening now)
I get blocked immediately after entering my identity details and address.
Apple Developer app (iPhone)
I start the enrollment flow.
After identity verification, I enter my address (Street Address, City/Town, State/Province, Postal/Zip, Phone).
As soon as I tap Continue, I get:
Contact Us to Continue
There may be an issue with your account that needs to be resolved before you can continue. Please contact support.
I cannot proceed past this point.
Web enrollment (developer.apple.com)
When I try on the web, I get:
Your enrollment could not be completed.
Your enrollment in the Apple Developer Program could not be completed at this time.
This happens right after providing identity + address (before I can proceed further).
Previous timeline (related background)
~3 months ago I incorporated my company in Türkiye (Ltd. Şti.) and tried to enroll as an organization.
What happened
First attempt on the web: enrollment was approved, but I couldn’t complete payment. Support told me to reset and try via the Developer app.
Developer app enrollment then requested identity + “association with the enrolling entity” and company documents:
Government-issued photo ID
Employment/association verification
Commercial registry extract (signed/stamped)
Articles of association
Tax office + tax number document
Signatory circular
I uploaded the requested documents. Apple replied that Turkish documents were unsupported and asked for “solicitor-certified English translations.”
I uploaded English translations that were sworn-translator stamped.
Why the translations were not notarized
In Türkiye, due to the current economic situation, notarizing multiple translated corporate documents can cost hundreds of USD. Because of that, I initially provided sworn-translator certified (stamped) English translations rather than notarized translations.
The translation office I worked with told me they regularly prepare company document translations for Apple Developer Program enrollments and that translator-certified translations are usually sufficient. My plan was to get everything notarized immediately if Apple explicitly requested notarization again or clarified that notarization was mandatory.
About a week later, I received:
Your enrollment request for your company has been declined.
I followed up multiple times asking what exact requirement was not met (translation certification type, identity/association verification, etc.). Phone support said the decision was final and they could not disclose the reason.
Additional detail discovered after the decline (document error fixed)
After the decline, I reviewed all documents line-by-line and found a serious issue in my signatory circular:
My company was incorporated on 27.08.2025.
The signatory circular incorrectly stated that my authority started on 27.08.2023 (two years earlier).
This was a notary/document preparation error. I immediately returned to the notary and had it corrected. They acknowledged the mistake, and I can obtain an official written statement confirming the correction if needed.
However, Apple has not provided a channel to submit corrected documents, and support is not giving a path forward.
What I’m asking the community
Has anyone seen the “Contact Us to Continue” message triggered at the identity/address step and successfully fixed it? If yes, what specifically solved it?
Is this typically an Apple Account eligibility/restriction flag, or can it be caused by address/region verification format issues?
After an organization enrollment is declined, is there a known path to re-apply successfully (e.g., notarized translations vs translator-stamped, or having a different authorized representative apply as the Account Holder)?
If documents were corrected after the decline (like the notary error above), is there any supported way to resubmit without starting from zero?
Any concrete guidance would help. Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Accounts
App Store Connect
Developer Program
I have been trying from a long time now to register for Apple Developer Account for my company but every time I am getting the Same Unknown Error. And I have tried contacting the support team from a long time but haven't received any resolution.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello there. My enrollment process with ID N2XM45Y7RA is stuck, even if all requirements are fulfilled. Nothing... a month guys?
What can I do - or who do I contact.??????
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I originally enrolled in the Apple Developer Program in 01/10/2026 as an induvidual . it has been 6 days account pending payment not taken from my bank account. they don t answer emails so what s going on ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have received an invitation to a development team in the Apple Developer Program.
Having filled the form out and completing the image challenge successfully, tapping on continue simply results in the button graying itself out.
The JavaScript console shows the following error when this happens:
{
code: -4
data: "Destination unavailable. 500"
message: "Application error."
}
I have tried this process in Safari, Chromium, as well as on mobile data on my iPhone, and the result is the same each time.
Other messages in the console:
[Warning] 30 console messages are not shown.
[Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] will send 'receivePingRequest' for rpc: 'formRendered', number of retries left: 1 (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] - will send rpc message for 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Error] Blocked a frame with origin "https://appleid.apple.com" from accessing a frame with origin "https://appstoreconnect.apple.com". Protocols, domains, and ports must match.
[Log] will send 'receivePingRequest' for rpc: 'formRendered', number of retries left: 0 (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] - will send rpc message for 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] - will send rpc message for 'formRendered' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] failure - rpc: 'formRendered', reason: reached maximum retries. (widget-a72347aab29cc0b7fb82.js, line 2)
I’m developing an app for visionOS and testing it on AVP (visionOS 26), on iOS 17 and 26 devices, and in simulators (visionOS 2.5). The idea of the app is random video calls.
For video calls I use LiveKit SDK. At the moment, SDK the version is 2.11.0.
Maybe this will help clarify where the problem is:
A user presses the "Start" button, which calls matchingViewModel.startMatching(). After that, matchingViewModel.connectionState changes to .searching. Another user presses "Start" and the same thing happens.
Then the API returns information for both users (myInfo, partners, roomId, myLiveKitToken). When a user receives the room information, matchingViewModel.connectionState changes to .connecting.
At this point, the connection to LiveKit should happen.
In the MatchingWrapperView file, the handleChangeRoomIdOrPartners method checks whether it should connect to LiveKit (when partner information and a room ID are available) or disconnect from the room (when the partner ends the call).
The connectRoom method handles connecting to the LiveKit room, enables the camera, and runs emitHasConnectedToLiveKit() (matchingViewModel.connectionState changes to .connected, and information is sent to the other partner that the user has joined LiveKit).
When testing visionOS device + visionOS device or iPhone or visionOS simulator, most of the time the video from the iPhone is not shown on the visionOS device. Less often, the video from the visionOS device is not shown on the iPhone or in the simulator.
When testing iPhone + iPhone + visionOS simulator, everything usually works fine. Occasionally the video doesn’t appear, but this happens much less often.
Maybe you know why this issue occurs much more frequently on visionOS?
Here is all the code for the core functionality. If you need any additional code, please let me know.
RoomModel.swift
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Media
Video
visionOS
iPad and iOS apps on visionOS
Has anyone been able to get a resolution from apple for this issue? I've paid for the developer Account on January 6th 2026, to which i've received no email responses as they initially indicated. Subsequently I filed two separate follow up cases request via the website and still no response until this day, the 14th January 2026. Case ID: 102798510362
Enrollment ID: Q9P345Z8G2. If anyone can help that will be appreciated.
We want to add a Book button to our customer Apple Maps annotation and need a business account for this.
We previously purchased the developer account using a Google email. Now, Apple Business Connect requires moving it to an email under our company domain.
We've tried several times, submitted all required data (domain verified, with verification evidence), but we've been stuck on this step for about 8 months.
Does anyone know how to reach a support agent to discuss and resolve this issue?
Our company is in Greece.
Good evening!
I tried to create an Apple Developer Account, but after filling in information (Name, Lastname, Address, and other information)
→ I accepted “This is a legal agreement between your organization and Apple.”
→ After, I got an error:
“We are unable to process your request. An unknown error occurred.”
I created ticket “102795742760” on January 7, 2026, but I am still waiting for a response, despite waiting for 2 business days.
Could you help me with this problem?
Thank you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program