Thanks for bringing this to the forums. [quote='821286021, vpoinot, /thread/821286, /profile/vpoinot'] But would you be aware of a reason that would explain the delay observed by these customers? [/quote] No. And the fact that this only happens at specific sites makes it hard to offer useful insight. What I can do is suggest a path for investigating this. IMPORTANT I’m gonna assume you’re familiar with the system log. If not, read Your Friend the System Log. I’m also going to suggest an approach that’s kinda like the one I outlined in Using a Sysdiagnose Log to Debug a Hard-to-Reproduce Problem, so you might want to read that for more background. The canonical tool for investigating issues like this is a sysdiagnose log. In a case like this that’s only going to work if you have a customer who is reasonably technically savvy and willing to help you debug. A further complication is that NE content filter data providers can’t log to the system log when signed for distribution. They can only add stuff to the syst
Topic:
App & System Services
SubTopic:
Networking
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