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5.1.1

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Submission rejected - Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Issue Description One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app's use of data and, in most cases, provide an example of how the data will be used. Next Steps Update the camera and photo library purpose string to explain how the app will use the requested information and provide a specific example of how the data will be used. See the attached screenshot. Resources Purpose strings must clearly describe how an app uses the ability, data, or resource. The following are hypothetical examples of unclear purpose strings that would not pass review: App would like to access your Contacts App needs microphone access See examples of helpful, informative purpose strings. I submitted my app to review, and got this review message. When you clcik on you profile picture, you can view it, or change it. When you decide to change it, the app need permission for camera or galler (depending on which one you select) F
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Jun ’25
Submission Rejected: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Hi, I am in need of your help with publishing my game. I got the following explanation for the negative review of my app/game. Issue Description One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app's use of data and, in most cases, provide an example of how the data will be used. Next Steps Update the local network information purpose string to explain how the app will use the requested information and provide a specific example of how the data will be used. See the attached screenshot. Resources Purpose strings must clearly describe how an app uses the ability, data, or resource. The following are hypothetical examples of unclear purpose strings that would not pass review: App would like to access your Contacts App needs microphone access See examples of helpful, informative purpose strings. The problem is that they say my app asks to allow my app to find devices on local networks. And that this needs m
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Dec ’25
Reply to Unable to Send Emails to Private Relay Service
We are using Mailgun and are also not able to send to Apple Id users who use the email relay. We receive an error message as follows:Failed: postmaster@mg.pettingclub.com → xxxxxxx@privaterelay.appleid.com ...... Server response: 550 5.1.1 Relay not allowed for <xxxxxxxx@privaterelay.appleid.com> from domain: <mg.pettingclub.com>Can someone from Apple please respond whether Mailgun is supposed to work with apple relay?
Topic: App & System Services SubTopic: General Tags:
Nov ’19
App Store Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Earlier last week my app was rejected stating the reason that We noticed that your app requires users to register or log in to access features that are not account-based. I would like to know if can the app have a sign in with later/Continue as guest option to view non account related information like privacy policy, helpcenter and terms along with the product listing of the app.Will that functionality comply under the guidelines mentioned from your side earlier?
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Jul ’20
What does "Account Deletion" means? (About App Store Review Guideline 5.1.1)
There was a notice in the App Store Guidelines that the account deletion function must be installed by January 31st of next year. However, I would like to know the following to reduce the risk of delaying release dates due to app rejection due to this issue. The standards in the guidelines are ambiguous, so we cannot be sure that our services meet those standards. I would like to know: A) Can the app delete function be provided on the web for mobile? (* Our service provides both in-app web view and mobile browser. ) B) When deleting an account, must all information be deleted? C) Is the name Account deletion important? We provide a function called Withdrawal of Membership, which provides the ability to deactivate account and separate information for a certain period of time and then remove it. There are cases where the customer restores the service. Any help would be appreciated.
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Nov ’21
App rejected - Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Hello to all, I’m developing an app with expo.dev and I have a problem that I need help. I’m not using xcode but I’m publishing with eas cli, so I don’t generate the plist file. My app locates the device in real time to provide the weather situation at home and navigation route using google maps in a webview. Apple has rejected the app with this communication: One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app's use of data and, in most cases, provide an example of how the data will be used. (Below the screen) My app use location for show to home the weather icon and for use route navigation in google maps inside a webview. With expo I have add string in app.json but is not enough. Someone can helpme? This is a part of code ios: { supportsTablet: true, bundleIdentifier: com.ikawalieridiakashi.it, googleServicesFile: ./assets/GoogleService-Info.plist, infoPlist: { ITSAppUsesNonExemptEncryption: false, N
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Apr ’25
Reply to Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
I think the hard part about this is they don't give guidance on how to get around 5.1.1 - and it's arbitrary. So Apple can decide that (in your case) the geolocation saving / region selection to deliver magazines Doesn't require account access Even if the account is used to manage magazines. There are also not good examples of what is / is not covered by this. So in essence, you're at the whims of apple for the business decisions around your app. Good luck!
Oct ’20
Reply to Submit for Review not allowing iOS9.2
Considering changes have to roll out to multiple web servers in multiple countries it makes perfect sense that there is a delay between a new toolset and support for that toolset in iTunesConnect. And it isn't just the sites that need updating. The backing databases also have to be updated as do internal policies and sometimes even guidelines.also consider Xcode 5.1.1 was still being displayed as the minimum to submit apps last time I looked.
Dec ’15
Reply to trying to build for ios 5.1.1 using xcode 5
Did clean no difference.Changed build settings for signing to state Don't Code Sign as this app is not going to be delivered via apple web site.Still get code signing error stating required in SDK 5.1I cant seem to get round this problem.It looks like Ive got to look for another development tool that can build and deliver to 5.1.1
Oct ’17
Reply to Require newsletter signup to access app?
Seen 5.1.1 ii in the ASRGs Data Collection and Storage ...?If you can get away with a forced login, and assuming app review's privacy clauses are met, I think an opt-out newsletter is a side debate between you and your users, not Apple. >Or will it be rejected?No one here can promise what app review will/won't accept/reject, and perhaps more germane to the question, there are no pre-reviews.Good luck.
May ’17
Using a Single Sign On (SSO) concept without violating Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Hi all We have recently had an issue with using a single sign on login concept in a submission which was flagged under Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage and we are wondering what the development best practices were in this circumstance. The reason being was because if the user did not already have an account, we provided a button which then loaded the 3rd parties registration form in a web frame. However the system we are using requires the users address and phone number for various reasons, although our app does not use that data at all - therefore we were told we are breaking the guidelines. Our app is not collecting, or storing any of this information (or even has visibility to it), and it is all covered in both ours, and the third parties privacy policies, however it seems that we are still violating the clause. My question to other developers and Apple support - is how is this dealt with in other apps that use larger SSO systems such as iCloud, Google and Facebook?
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Apr ’22
App rejection reason :Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Apple Support Message: We noticed that your app requires users to register or log in to access features that are not account-based. Next Steps To resolve this issue, please revise your app to let users freely access your app’s non account-based features. Reason why app need registration: The app is paid app but give free trail for month after that it asks the user to buy a subscription if the user wants to use the app further. I need user identifier (email asked on signup/login) to keep the track of user subscription. Besides, I also need user registration to save the article for future like if user bookmark the articles the record will be saved against his identifier (email) in the database. Any suggestion on how to approve my app?
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Aug ’20