“Account Locked”

Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my Macbook. Payment and identity verification were completed successfully. Nevertheless, the phrase Complete Your Purchase still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102848342160 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Kind regards, Bua.

We're seeing some strange behavior of the appAccountToken when passing it to a purchase in the sandbox environment. Normally we'd expect the same account token to be set on the resulting verfication, but that's not the case. Instead the token seems to be persisted on the API side and reused for some amount of time, meaning there's a mismatch and the connection between account and purchase is lost. This happens consistently even if we send new tokens on each purchase. Has there been any updates to purchase flow in the sandbox environment on Apple's side? .purchase( options: [.appAccountToken(token)] )

When ever i accect Transfer the app it's said i need to sign the Alternative Terms Addendum for Apps in the EU even though i already sign it. Please help

System-wide deadlock in removexattr from revisiond / APFS We're experiencing a deadlock on certains systems when our software is installed, which is causing side effects in our process (and likely others) such as blocked queues and increased memory usage. According to the spindump, revisiond appears to be holding an exclusive lock within the kernel. Process: revisiond [426] UUID: 5E9B9E04-984B-31AD-A4FF-A1A90B7D53A1 Path: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Support/revisiond Codesigning ID: com.apple.revisiond Shared Cache: 25AE5A2A-FE2A-3998-8D4E-F3C5C6E6CEB6 slid base address 0x189834000, slide 0x9834000 (System Primary) Architecture: arm64e Parent: launchd [1] UID: 0 Sudden Term: Tracked Memory Limit: 50MB Jetsam Priority: 40 Footprint: 6225 KB Time Since Fork: 1740319s Num samples: 940 (1-940) Num threads: 5 Note: 1 idle work queue thread omitted [...] Thread 0xc0616d 940 samples (1-940) priority 46 (base 4) last ran 241692.754s ago 940 start_wqthread + 8 (l

I signed up for membership on Monday March 16th. It took my credit card info and put me in ‘Pending’ state. My cc was charges $99 but when I go back to my account it has a box for me to continue to signup for membership where it asks to charge my account again. I tried using the account support where it asks to with provider a phone number to call me or to send an email. I chose phone. It called me almost immediately but it was already in the middle of explaining options to select. And before I could get to my keypad it said that my time had expired. ‘Good Bye’. I went back to try again and saw a case id assigned. But it would not let me do another callback or email. Instead I got “Error processing your request”. I’ve tried for 3 hours trying to find another channel to get help. They have my money and I dont have membership. can anyone suggest where I go from here?

Hello, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right

I am in the end stages of creating my app and apple is saying I need to include Business number and GST (RT) number - I'm Canadian and not sure how this applies to developers in other countries. Just wondering if any developers from Canada can shed light on this process of getting a GST number, the CRA is saying you can create a GST account/number once your business reaches $30,000 is revenue so its seems different than what Apple is saying to do. This is my first time creating an app and I'm a solo developer.

Hello, I’m working on a security agent plugin for Mac. The plugin provides a mechanism with custom UI via SFAuthorizationPluginView and a privileged mechanism with the business logic. The plugin needs to support unlocking the device, so I changed the authorize right to invoke my agent: class evaluate-mechanisms created 731355374.33196402 mechanisms FooBar:loginUI builtin:reset-password,privileged FooBar:authenticate,privileged builtin:authenticate,privileged modified 795624943.31730103 shared tries 10000 version 1 I also changed the system.login.screensaver right to use authorize-session-owner: class rule comment The owner or any administrator can unlock the screensaver, set rule to authenticate-session-owner-or-admin to enable SecurityAgent. created 731355374.33196402 modified 795624943.32567298 rule authenticate-session-owner version 1 I also set screenUnlockMode to 2, as was suggested in this thread: macOS Sonoma Lock Screen with SFAutorizationPluginView is not hiding the macOS de

Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.

Help. I paid for the subscription 2 days ago (50 hours ago), the account still hasn't been activated. Support doesn't answer for 2 days either. I called, they said they couldn't help in any way. What to do??? Serial number: 2-8711222928 Order ID: MTFKZHZFFT