Thank you for the detailed information. To investigate this behavior thoroughly, could you please file a report using Feedback Assistant and include a sysdiagnose log? Part 1 How to File the Feedback Report Navigate to Feedback Assistant and log in with your Apple Developer account. Choose iOS & iPadOS for the product. For the report details, please include the detailed description and steps to reproduce from your post as well as the sysdiagnose. Part 2 Capture and Attach sysdiagnose Go to the Bug Reporting - Profiles and Logs page. Follow the instructions to install the necessary profiles for App Store issues. Once the profiles are installed, reproduce the purchase issue in your app and capture the sysdiagnose. Attach the resulting log file to your Feedback Assistant ticket. Part 3 Share the Feedback ID After you submit the report, please share the Feedback ID here to find your report and track its progress.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
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