“Account Locked”

We have developed a Parental/Self control app using Screen time API. We have used individual authentication to authorize the app, using the instructions here: https://developer.apple.com/documentation/familycontrols/authorizationcenter The problem is , that individual auth can be disabled easily , by the following steps: enter Settings app. in Settings app, click on the Parental/Self control app. click to disable screen time restriction. show the device owner's face/fingerprint. (or pin code) Why is that a problem: Parental control apps, or self-control apps, are about giving control to the software, To make it hard for the user to disable the restrictions. So using the flow I have introduced above, it's super-easy for a user to disable his Parental control restrictions, which misses the entire point of Parental/Self control idea. Furthermore, not only the user have the means to unlock his screen time restrictions, he also MUST have the means to unlock it. This makes Screen time (with individual auth) useless

We are having issues working with bypass codes the server creates when initiating Activation Lock through MDM. We are able to use the device-generated bypass codes without issue. When using the end point to request activation lock as specified in https://developer.apple.com/documentation/devicemanagement/creating-and-using-bypass-codes/ we get a 200 response. But when using the endpoint to bypass the activation lock, we get a 404 response. If we try to manually input the activation lock bypass code, it also does not work. Both of these methods work with the device-generated bypass codes. Just to clarify when testing the server generated codes, we ensured that we did not test the device-generated codes. All of this was tested on iOS devices. Created feedback ticket FB21365819 with device specific details.

Hello, Apple rejected our app release because it seems to target a specific organization or closed user group, while we selected public distribution in App Store Connect. Our app is accessible to customers who subscribe to our services, similar to many other apps in the same category that are publicly distributed. Users are required to log in with their registered accounts to access the app. what can the solution in this case. I would appreciate your input on this.

We have been rejected in our latest app release for Guideline 2.3.6 - Performance - Accurate Metadata. We have selected age assurance mechanisms based on: May include: declared age range API; age estimation capabilities; age verification via government-issued passport, drivers license, national ID, or other means of age assurance. The age assurance step occurs during account creation, which requires a valid Australian mobile number for OTP verification as part of our regulatory obligations as an Australian-licensed bank (APRA-regulated). We provide the reviewers with an account to access the app but this is preverified. Has anyone had similar issues with this and can provide advice on how to proceed?

While testing record creation in public CloudKit database for authenticated user I am able to do so without any issues. But for devices missing iCloud account or authentication expired I am seeing the below error: ▿ _nsError : I am unable to add create/write permission to _world security role in dashboard. Is this something not supported by Cloudkit? Only authenticated iCloud users will be able to create and write data to public database as well?

Hi guys, I am new to the Apple Developer Program (enrolled a few days ago) and this is my first app notarization attempt. I've been experiencing significant delays - all submissions have been stuck at In Progress for over 24 hours. Details: macOS app signed with Developer ID Application certificate Using xcrun notarytool with app-specific password Hardened runtime enabled codesign --verify --deep --strict passes Team ID: QVHM976XC5 Submission IDs (all stuck In Progress): 5f494a89-0db0-4cc6-944f-ca2fe399e870 (latest - 8+ hours) 938f6b8d-0d00-45f5-861d-68fe470df6c2 d0edcbfe-8464-455f-b077-bebaa5b9aab7 I understand new developers may experience longer initial processing, but 24+ hours seems excessive. Is there anything I should check or any additional steps required for new accounts? Any guidance appreciated.

I had a personal Apple account which I used to upload apps to App Store Connect for our company. I used altool with an app-specific password, like this: xcrun altool --upload-app -u mylogin%mycompany.com -p my-app-specific-password --file MyApp.ipa --type ios --verbose Recently I was asked to convert to it a company-managed account. Once I did this, altool stopped working, with the error Failed to determine the appleID from bundleID com.mycompany.myapp with platform IOS. Unable to generate an Apple Connect token at this time due to a general error. The complete error log is below. I tried creating a new app-specific password, but had the same result. If I deliberately use the wrong password, I get a different error: Failed to determine the appleID from bundleID com.mycompany.myapp with platform IOS. Your Apple ID or password was entered incorrectly. So I don't think it's a password problem. I can manually upload to App Store Connect using Xcode with this same account, so it seems li

Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I

Two months ago I requested the subject entitlement. I'm still waiting for it to be added to our account. Who or how can I find out what going on with it. I have no correspondence from Apple yet saying it was denied and why. https://developer.apple.com/documentation/bundleresources/entitlements/com.apple.developer.persistent-content-capture?language=objc Thank you.