App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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I'm really not pleased with Apple Review lately
I submitted an update for my app 7 days ago and it's still sitting in "Waiting for review". This isn't a new app submission—it's an update containing important bug fixes that users are waiting for. I've already contacted Apple Review to ask about the situation and request assistance, but so far I haven't received any update/reply. What makes this even more frustrating is that I've submitted other apps after this one, and those apps were reviewed and approved first. I genuinely don't understand how the review queue works if later submissions can move ahead while an older submission remains untouched. The delay is causing real damage: Users are leaving negative reviews for bugs that have already been fixed in the pending update. Some subscribers have canceled because they assume the issues aren't being addressed. The app's rating and reputation are taking a hit while the fix is effectively locked behind the review process. I'm attaching the email I sent to Apple Review. Has anyone else experienced unusually long review times recently? Have you found any effective way to get visibility into what's causing the delay? I'd be interested to hear whether this is an isolated case or if other developers are seeing the same thing.
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App stuck in “Waiting for Review” for 7 days
Hi everyone, Our app has been in “Waiting for Review” status for 7 days. There are no outstanding actions, messages, or compliance issues shown in App Store Connect. Has anyone experienced similar review delays recently? If so, how long did it take for the review to begin? App ID: 6759098797 Submission ID d6c075db-883c-44fe-8220-005de5a2ed1e Thanks in advance for any guidance.
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In review for over a month
Hi guys We have tried to push our app live for over a month now, and there is total radio-silence from apple. Trying to call the Danish/Irish number, no one picks up the phone - we have tried several times and it just keeps playing waiting tone for hours. We have tried writing, but nothing gets back. From may 12th, we got a response on may 28th to update a few things in the app. That was done and then resubmitted. Then again on June 3rd. But from june 3rd, radio silence until june 15th. And now, again radio silence from 15th. We have clients who are waiting for the app, and all of our income relys on this. But no response. I was expecting more from one of the worlds biggest companies.
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Transitioning to performance-based pricing (Stripe) & removing legacy StoreKit subscriptions
Hello everyone, We have a SaaS product and are currently transitioning our business model. Previously, we used a standard recurring subscription model implemented via StoreKit 2 in our iOS app. Recently, we changed our pricing to a performance-based model, where we charge a percentage fee based on the user's specific usage and performance. On our web platform, we use Stripe to calculate and accept these dynamic percentage-based payments. I have two questions regarding this transition for our iOS app: Payment Gateway: Since our new pricing model is a variable, performance-based percentage rather than a fixed subscription, does Apple allow us to integrate Stripe directly into the iOS app to process these payments? The service provided is digital. Removing Old Subscriptions: We have completely commented out all StoreKit code in our app build since we are no longer offering those plans. However, we cannot find a "Delete" option in App Store Connect to remove the old subscription items. What is the proper way to completely remove these from our app's backend and store listing? Any guidance on the best way to handle this transition and remain compliant with App Review would be greatly appreciated. Thank you!
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Stuck in "Waiting for Review" for over a week - trying to launch, can anyone help?
Hi everyone, I'm hoping someone from App Review (or anyone who's been through this) can help, because I'm a bit stuck. My app Mingle (Apple ID: 6770285096, Version 1.0.1) has been sitting in "Waiting for Review" for well over a week now. I first submitted at the start of June, and after it sat there for ~6 days with no movement at all, I figured something might be wrong, so I canceled and resubmitted. The new one has now been waiting since June 15 with the same silence: Submission ID: c919ad21-902a-4a3c-a6cc-a5fbd9f7e2b1 Every previous review of this app went through in under 48 hours, so this is really out of the ordinary. I've already opened a support request through Contact Us, but I haven't heard anything back yet. This is genuinely blocking me - I've been trying to get this release out since the beginning of the month and everything on my end is ready and waiting on the review. Is there anything I can do to move this along, or any reason a submission would get stuck like this? If anyone from App Review could take a look, or point me to the right channel, I'd really appreciate it.
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App "Waiting for Review" 8+8 days
Our app submission has been in "Waiting for Review" status for 8 days after another 8 days before that with no review. Typical review time is 24–48 hours, so this appears to be stuck. We have not received any communication from App Review during this period and there are no outstanding items in App Store Connect. Could a member of the App Review team please check the status of this submission? App Name: Blingz App ID: 6759068218 Bundle ID: com.apperfun.hub Version: 1.39.1 Submission ID: 381c3dce-68f5-426b-b6de-807f513d370f Submission Date: Jun 13, 2026 Support Case ID: 102915835489 Thank you.
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*App stuck in "Waiting for Review" since May 29**
Hello everyone, I'm looking for advice because my first iOS app has been stuck in "Waiting for Review" since May 29. The app has never entered the "In Review" stage and the status has not changed for weeks. I have already contacted Apple Developer Support multiple times, and they keep telling me that everything looks normal and that I just need to wait. However, it has now been almost a month, which seems highly unusual compared to the review times other developers are reporting. Some details: First app submission Status: Waiting for Review Submitted on May 29 No messages in Resolution Center No rejection or request for additional information Apple Support says there are no issues with the submission Has anyone experienced a similar delay for a first app release? Did the review eventually start on its own, or was there something specific that had to be done? Any advice would be greatly appreciated. Thank you.
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Summer Rockz v2.0.0 stuck in "Waiting for Review" after two rejections — expedited request submitted, no progress App ID: 6763247379
Hello, I am reaching out regarding a critical review delay affecting Summer Rockz (App ID: 6763247379), a European festival discovery app. Version 2.0.0 has been in "Waiting for Review" since June 16, 2026 at 17:30 CET with no movement. Review history for v2.0.0: June 3 — Submitted for review June 4 — Rejected (Guideline 1.1) June 4 — Addressed and resubmitted same day June 16 — Rejected again (Guideline 1.1) June 16, 17:30 — All issues addressed and resubmitted Today, June 19 — Still "Waiting for Review", 3 days with no status change What I have already done: Submitted an Expedited Review request with a documented business justification (summer festival season, time-critical launch window) Opened multiple support tickets Responded in detail to both rejection notices via the Resolution Center Why this is urgent: Summer Rockz serves a seasonal audience tied to the European festival calendar. June and July are the peak months. Every day of delay directly impacts active users and partner festivals that depend on the app being live. The app has no unresolved guideline issues. Both rejection points were addressed immediately and documented in the Resolution Center. Could someone from the App Review team investigate whether this submission is stuck or flagged? I am not asking to bypass the process — I am asking for visibility on a submission that appears frozen with no review activity after 3 days. Thank you.
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Guideline 2.5.2 Rejection for Educational Coding App Despite Fully Visible and Editable Source Code
Hello, I am the developer of Kodogram, an educational programming platform that allows users to learn, inspect, edit, and execute code. My app was rejected twice under Guideline 2.5.2 despite the fact that all executable source code is fully visible and editable by users before execution. According to Guideline 2.5.2, educational apps may download code provided that: The code is used solely for educational purposes. The source code is completely viewable by the user. The source code is editable by the user. Kodogram is designed specifically for programming education. Users can learn, inspect, edit, share, fork, and test source code written in multiple programming languages, including HTML, CSS, JavaScript, Python, C, C++, C#, Java, PHP, and others. In the application: Users can view the complete source code before execution. Users can edit the source code before execution. Users can create forks of shared projects and modify them. Users can test and learn code written in multiple programming languages. Code execution occurs only after the user has reviewed and optionally modified the source code. During the review process, Apple attached a screenshot showing only the final "Run Output" screen. In response, I provided additional screenshots demonstrating: Complete source code visibility before execution. Separate source code views for HTML, CSS, and JavaScript examples. The code preview/editor screen where users can review and modify code. The final output screen shown only after the code has been reviewed and executed. The attached screenshots use HTML, CSS, and JavaScript as examples, but the same workflow applies to all supported programming languages within the platform. My question is: Has anyone experienced a similar Guideline 2.5.2 rejection for an educational coding application where the source code was already fully visible and editable before execution? Is there any additional requirement, documentation, or implementation detail that App Review may expect beyond demonstrating that source code is completely viewable and editable by the user prior to execution? Any guidance or shared experiences would be greatly appreciated. Thank you.
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收到知识产权投诉并完成整改后,Apple 会如何看待后续重复投诉?有开发者遇到过类似情况吗?
大家好, 想请教一下是否有开发者遇到过类似情况,并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉(例如图片、字体、素材等相关内容)。 开发者收到投诉后已经: 完成内部核查; 删除或替换了被投诉内容; 发布整改版本; 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决,并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况: 开发者完成整改后,Apple 是否曾针对同一事项再次联系过你们? Apple 是否要求过额外材料,例如整改说明、授权证明或其他补充文件? 如果当前版本和线上服务已经无法访问被投诉内容,Apple 在后续处理中通常更关注哪些方面? 有没有开发者遇到过已经完成整改,但仍然因为同一事项被进一步处理甚至下架的情况? 对于这类已经完成整改、但双方仍存在历史争议的问题,Apple 后续通常是如何处理的? 我理解每个案件情况不同,也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验,以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。
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TestFlight install fails with "app not available" + Beta Review returns BETA_CONTRACT_MISSING
I'm stuck on what looks like a backend / account-level TestFlight issue and want to ask if anyone has seen the same pattern. Symptoms (reproduced across three consecutive builds) App Store Connect ingests and processes each build successfully; it shows as "Testing" in TestFlight with no compliance warnings. Internal TestFlight install fails instantly on every tester device with: ▎ "The requested app is not available or does not exist." Device console (itunesstored) at install time: FAILED: TFBundleInstallation serverFailureReason="Error Downloading Install Data" userFailureReason="Requested app not available or does not exist" buildGroup=(null) phase=Failed previousPhaseDescription=ProcessingInstallInitiateResponse serverCode 200 Submitting the same build for external Beta App Review returns: 422 ENTITY_UNPROCESSABLE code: BETA_CONTRACT_MISSING buildGroup=(null) for builds that visibly show as "Testing", plus a persistent BETA_CONTRACT_MISSING, suggests the beta-contract / build-group record for the app is missing or corrupted on the backend. Already verified clean on the developer side Distribution certificate and provisioning profile valid; entitlements match the binary; codesign --verify --deep --strict passes. Free and Paid Apps Agreements both Active; no pending tasks (Banking, Tax complete). App Information, Pricing & Availability, Age Rating, Content Rights, Test Information all complete; build page shows no warnings. Reproduced with multiple testers on multiple iOS 17+ devices, in a fresh internal testing group, after device-side cleanup (sign-out / reinstall TestFlight). Re-uploading a fresh build does not clear it — so it is not bound to a specific binary. Questions Has anyone seen Error Downloading Install Data + buildGroup=(null) + BETA_CONTRACT_MISSING together on a single app? How did you resolve it? 2. Why does ProcessingInstallInitiateResponse return serverCode 200 while still failing with "app not available", for a build that shows as "Testing"? 3. Is there a documented path to request that engineering regenerate a corrupted beta-contract / build-group record, beyond a standard support case? Any pointers appreciated — happy to share device logs / sysdiagnose if useful.
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App stuck in "Waiting for Review" since May 29
Hello everyone, I'm looking for advice because my first iOS app has been stuck in "Waiting for Review" since May 29. The app has never entered the "In Review" stage and the status has not changed for weeks. I have already contacted Apple Developer Support multiple times, and they keep telling me that everything looks normal and that I just need to wait. However, it has now been almost a month, which seems highly unusual compared to the review times other developers are reporting. Some details: First app submission Status: Waiting for Review Submitted on May 29 No messages in Resolution Center No rejection or request for additional information Apple Support says there are no issues with the submission Has anyone experienced a similar delay for a first app release? Did the review eventually start on its own, or was there something specific that had to be done? Any advice would be greatly appreciated. Thank you.
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Seeking Clarification on Guideline 3.1.3(c) - Enterprise Services and In-App Purchases
Hello everyone, I’m reaching out for some guidance regarding App Store Guideline 3.1.3(c) and an issue we’re facing during the app review process. Here’s the situation: Our app is designed exclusively for organizations (e.g., businesses, schools, etc.) and is not intended for individual users, consumers, or families. Organizations purchase access to our services directly through our website, and we manually onboard them into the app. Individual users cannot register themselves or gain access to the app unless they are part of a pre-approved organization. However, during the app review process, we received the following feedback: We noticed in our review that your app offers enterprise services that are sold directly to organizations or groups of employees or students. However, these same services are also available to be sold to single users, consumers, or for family use without using in-app purchase. We believe this is a misunderstanding because: Our app does not allow individual users or families to register or access the app. All purchases are made outside the App Store via our website, and only organizations can complete these transactions. We manually onboard organizations and their users – there is no way for individuals to sign up or pay for access within the app. We’ve already explained this to the App Review team in App Store Connect, but we’re still facing issues. Has anyone else experienced something similar? If so, how did you resolve it? Here’s what we’ve done so far: Clearly stated in the app description that the app is for organizations only. Ensured that individual users cannot register or pay for access within the app. We’d appreciate any advice or insights from the community on how to better communicate this to the App Review team or if there’s something we might be missing. Thank you in advance for your help! Best regards, Bashar
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Frustrated with Apple App Review Delays
Hello, I don't understand why Apple states that app reviews typically take 48 hours. In my experience, it has never been completed within 48 hours. It is usually at least 6–7 days, and in some cases I have waited up to two weeks just to receive a response. Another issue is that they never seem to provide all the problems clearly at once. I wait for a response, they point out one issue, I fix it, then after another week or two they identify a different issue that was already present from the beginning. This makes the entire process extremely slow and frustrating. Is there any way to get a faster response from the review team? Has anyone else experienced similar issues with App Review? Thank you.
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TestFlight "Waiting for Review"
Hi there, this is my first app, so please be gentle. I submitted it on 6/16 (3 days ago) and I saw somewhere that it took 24-48 hours to be reviewed, and I believe that's when the people I invited to test it would start getting their email invitations. It's still at "Waiting for Review" on the Test Flight tab. Is this the same as THE "app review"? Or is it some "mini-review" for Test Flight? Either way, when should I start following up?
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I'm really not pleased with Apple Review lately
I submitted an update for my app 7 days ago and it's still sitting in "Waiting for review". This isn't a new app submission—it's an update containing important bug fixes that users are waiting for. I've already contacted Apple Review to ask about the situation and request assistance, but so far I haven't received any update/reply. What makes this even more frustrating is that I've submitted other apps after this one, and those apps were reviewed and approved first. I genuinely don't understand how the review queue works if later submissions can move ahead while an older submission remains untouched. The delay is causing real damage: Users are leaving negative reviews for bugs that have already been fixed in the pending update. Some subscribers have canceled because they assume the issues aren't being addressed. The app's rating and reputation are taking a hit while the fix is effectively locked behind the review process. I'm attaching the email I sent to Apple Review. Has anyone else experienced unusually long review times recently? Have you found any effective way to get visibility into what's causing the delay? I'd be interested to hear whether this is an isolated case or if other developers are seeing the same thing.
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App stuck in “Waiting for Review” for 7 days
Hi everyone, Our app has been in “Waiting for Review” status for 7 days. There are no outstanding actions, messages, or compliance issues shown in App Store Connect. Has anyone experienced similar review delays recently? If so, how long did it take for the review to begin? App ID: 6759098797 Submission ID d6c075db-883c-44fe-8220-005de5a2ed1e Thanks in advance for any guidance.
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App Review status inquiry — Futbalance 1.3.1 (12+ days In Review)
Hello, I’m writing regarding my app submission, which has remained in “In Review” for over 12 days. I wanted to check whether the review is progressing normally or if there is an issue holding it up. Please let me know if you require any additional information.
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In review for over a month
Hi guys We have tried to push our app live for over a month now, and there is total radio-silence from apple. Trying to call the Danish/Irish number, no one picks up the phone - we have tried several times and it just keeps playing waiting tone for hours. We have tried writing, but nothing gets back. From may 12th, we got a response on may 28th to update a few things in the app. That was done and then resubmitted. Then again on June 3rd. But from june 3rd, radio silence until june 15th. And now, again radio silence from 15th. We have clients who are waiting for the app, and all of our income relys on this. But no response. I was expecting more from one of the worlds biggest companies.
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"Waiting for Review" for one week and no feedback
Hi, Was there an issue or something with the recent App Review queue? Since our app has been in "Waiting for Review" status for about 1 week and got nothing from the review team. App ID: 6759098797 Submission ID: d6c075db-883c-44fe-8220-005de5a2ed1e I'm wondering if we could get any support or help here by posting the issue.
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Transitioning to performance-based pricing (Stripe) & removing legacy StoreKit subscriptions
Hello everyone, We have a SaaS product and are currently transitioning our business model. Previously, we used a standard recurring subscription model implemented via StoreKit 2 in our iOS app. Recently, we changed our pricing to a performance-based model, where we charge a percentage fee based on the user's specific usage and performance. On our web platform, we use Stripe to calculate and accept these dynamic percentage-based payments. I have two questions regarding this transition for our iOS app: Payment Gateway: Since our new pricing model is a variable, performance-based percentage rather than a fixed subscription, does Apple allow us to integrate Stripe directly into the iOS app to process these payments? The service provided is digital. Removing Old Subscriptions: We have completely commented out all StoreKit code in our app build since we are no longer offering those plans. However, we cannot find a "Delete" option in App Store Connect to remove the old subscription items. What is the proper way to completely remove these from our app's backend and store listing? Any guidance on the best way to handle this transition and remain compliant with App Review would be greatly appreciated. Thank you!
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Stuck in "Waiting for Review" for over a week - trying to launch, can anyone help?
Hi everyone, I'm hoping someone from App Review (or anyone who's been through this) can help, because I'm a bit stuck. My app Mingle (Apple ID: 6770285096, Version 1.0.1) has been sitting in "Waiting for Review" for well over a week now. I first submitted at the start of June, and after it sat there for ~6 days with no movement at all, I figured something might be wrong, so I canceled and resubmitted. The new one has now been waiting since June 15 with the same silence: Submission ID: c919ad21-902a-4a3c-a6cc-a5fbd9f7e2b1 Every previous review of this app went through in under 48 hours, so this is really out of the ordinary. I've already opened a support request through Contact Us, but I haven't heard anything back yet. This is genuinely blocking me - I've been trying to get this release out since the beginning of the month and everything on my end is ready and waiting on the review. Is there anything I can do to move this along, or any reason a submission would get stuck like this? If anyone from App Review could take a look, or point me to the right channel, I'd really appreciate it.
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App "Waiting for Review" 8+8 days
Our app submission has been in "Waiting for Review" status for 8 days after another 8 days before that with no review. Typical review time is 24–48 hours, so this appears to be stuck. We have not received any communication from App Review during this period and there are no outstanding items in App Store Connect. Could a member of the App Review team please check the status of this submission? App Name: Blingz App ID: 6759068218 Bundle ID: com.apperfun.hub Version: 1.39.1 Submission ID: 381c3dce-68f5-426b-b6de-807f513d370f Submission Date: Jun 13, 2026 Support Case ID: 102915835489 Thank you.
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*App stuck in "Waiting for Review" since May 29**
Hello everyone, I'm looking for advice because my first iOS app has been stuck in "Waiting for Review" since May 29. The app has never entered the "In Review" stage and the status has not changed for weeks. I have already contacted Apple Developer Support multiple times, and they keep telling me that everything looks normal and that I just need to wait. However, it has now been almost a month, which seems highly unusual compared to the review times other developers are reporting. Some details: First app submission Status: Waiting for Review Submitted on May 29 No messages in Resolution Center No rejection or request for additional information Apple Support says there are no issues with the submission Has anyone experienced a similar delay for a first app release? Did the review eventually start on its own, or was there something specific that had to be done? Any advice would be greatly appreciated. Thank you.
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Summer Rockz v2.0.0 stuck in "Waiting for Review" after two rejections — expedited request submitted, no progress App ID: 6763247379
Hello, I am reaching out regarding a critical review delay affecting Summer Rockz (App ID: 6763247379), a European festival discovery app. Version 2.0.0 has been in "Waiting for Review" since June 16, 2026 at 17:30 CET with no movement. Review history for v2.0.0: June 3 — Submitted for review June 4 — Rejected (Guideline 1.1) June 4 — Addressed and resubmitted same day June 16 — Rejected again (Guideline 1.1) June 16, 17:30 — All issues addressed and resubmitted Today, June 19 — Still "Waiting for Review", 3 days with no status change What I have already done: Submitted an Expedited Review request with a documented business justification (summer festival season, time-critical launch window) Opened multiple support tickets Responded in detail to both rejection notices via the Resolution Center Why this is urgent: Summer Rockz serves a seasonal audience tied to the European festival calendar. June and July are the peak months. Every day of delay directly impacts active users and partner festivals that depend on the app being live. The app has no unresolved guideline issues. Both rejection points were addressed immediately and documented in the Resolution Center. Could someone from the App Review team investigate whether this submission is stuck or flagged? I am not asking to bypass the process — I am asking for visibility on a submission that appears frozen with no review activity after 3 days. Thank you.
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Guideline 2.5.2 Rejection for Educational Coding App Despite Fully Visible and Editable Source Code
Hello, I am the developer of Kodogram, an educational programming platform that allows users to learn, inspect, edit, and execute code. My app was rejected twice under Guideline 2.5.2 despite the fact that all executable source code is fully visible and editable by users before execution. According to Guideline 2.5.2, educational apps may download code provided that: The code is used solely for educational purposes. The source code is completely viewable by the user. The source code is editable by the user. Kodogram is designed specifically for programming education. Users can learn, inspect, edit, share, fork, and test source code written in multiple programming languages, including HTML, CSS, JavaScript, Python, C, C++, C#, Java, PHP, and others. In the application: Users can view the complete source code before execution. Users can edit the source code before execution. Users can create forks of shared projects and modify them. Users can test and learn code written in multiple programming languages. Code execution occurs only after the user has reviewed and optionally modified the source code. During the review process, Apple attached a screenshot showing only the final "Run Output" screen. In response, I provided additional screenshots demonstrating: Complete source code visibility before execution. Separate source code views for HTML, CSS, and JavaScript examples. The code preview/editor screen where users can review and modify code. The final output screen shown only after the code has been reviewed and executed. The attached screenshots use HTML, CSS, and JavaScript as examples, but the same workflow applies to all supported programming languages within the platform. My question is: Has anyone experienced a similar Guideline 2.5.2 rejection for an educational coding application where the source code was already fully visible and editable before execution? Is there any additional requirement, documentation, or implementation detail that App Review may expect beyond demonstrating that source code is completely viewable and editable by the user prior to execution? Any guidance or shared experiences would be greatly appreciated. Thank you.
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收到知识产权投诉并完成整改后,Apple 会如何看待后续重复投诉?有开发者遇到过类似情况吗?
大家好, 想请教一下是否有开发者遇到过类似情况,并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉(例如图片、字体、素材等相关内容)。 开发者收到投诉后已经: 完成内部核查; 删除或替换了被投诉内容; 发布整改版本; 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决,并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况: 开发者完成整改后,Apple 是否曾针对同一事项再次联系过你们? Apple 是否要求过额外材料,例如整改说明、授权证明或其他补充文件? 如果当前版本和线上服务已经无法访问被投诉内容,Apple 在后续处理中通常更关注哪些方面? 有没有开发者遇到过已经完成整改,但仍然因为同一事项被进一步处理甚至下架的情况? 对于这类已经完成整改、但双方仍存在历史争议的问题,Apple 后续通常是如何处理的? 我理解每个案件情况不同,也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验,以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。
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App stuck in 'Waiting for review'
Hello App Review team - My app(App ID: 6756242440) is stuck in 'Waiting for review'. Once in a while updates are getting stuck like this, while other times same app reviews go through in 48 hours. Please help us understand any reasoning behind this so we can plan our development accordingly. Thanks in advance!
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TestFlight install fails with "app not available" + Beta Review returns BETA_CONTRACT_MISSING
I'm stuck on what looks like a backend / account-level TestFlight issue and want to ask if anyone has seen the same pattern. Symptoms (reproduced across three consecutive builds) App Store Connect ingests and processes each build successfully; it shows as "Testing" in TestFlight with no compliance warnings. Internal TestFlight install fails instantly on every tester device with: ▎ "The requested app is not available or does not exist." Device console (itunesstored) at install time: FAILED: TFBundleInstallation serverFailureReason="Error Downloading Install Data" userFailureReason="Requested app not available or does not exist" buildGroup=(null) phase=Failed previousPhaseDescription=ProcessingInstallInitiateResponse serverCode 200 Submitting the same build for external Beta App Review returns: 422 ENTITY_UNPROCESSABLE code: BETA_CONTRACT_MISSING buildGroup=(null) for builds that visibly show as "Testing", plus a persistent BETA_CONTRACT_MISSING, suggests the beta-contract / build-group record for the app is missing or corrupted on the backend. Already verified clean on the developer side Distribution certificate and provisioning profile valid; entitlements match the binary; codesign --verify --deep --strict passes. Free and Paid Apps Agreements both Active; no pending tasks (Banking, Tax complete). App Information, Pricing & Availability, Age Rating, Content Rights, Test Information all complete; build page shows no warnings. Reproduced with multiple testers on multiple iOS 17+ devices, in a fresh internal testing group, after device-side cleanup (sign-out / reinstall TestFlight). Re-uploading a fresh build does not clear it — so it is not bound to a specific binary. Questions Has anyone seen Error Downloading Install Data + buildGroup=(null) + BETA_CONTRACT_MISSING together on a single app? How did you resolve it? 2. Why does ProcessingInstallInitiateResponse return serverCode 200 while still failing with "app not available", for a build that shows as "Testing"? 3. Is there a documented path to request that engineering regenerate a corrupted beta-contract / build-group record, beyond a standard support case? Any pointers appreciated — happy to share device logs / sysdiagnose if useful.
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App stuck in "Waiting for Review" since May 29
Hello everyone, I'm looking for advice because my first iOS app has been stuck in "Waiting for Review" since May 29. The app has never entered the "In Review" stage and the status has not changed for weeks. I have already contacted Apple Developer Support multiple times, and they keep telling me that everything looks normal and that I just need to wait. However, it has now been almost a month, which seems highly unusual compared to the review times other developers are reporting. Some details: First app submission Status: Waiting for Review Submitted on May 29 No messages in Resolution Center No rejection or request for additional information Apple Support says there are no issues with the submission Has anyone experienced a similar delay for a first app release? Did the review eventually start on its own, or was there something specific that had to be done? Any advice would be greatly appreciated. Thank you.
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Seeking Clarification on Guideline 3.1.3(c) - Enterprise Services and In-App Purchases
Hello everyone, I’m reaching out for some guidance regarding App Store Guideline 3.1.3(c) and an issue we’re facing during the app review process. Here’s the situation: Our app is designed exclusively for organizations (e.g., businesses, schools, etc.) and is not intended for individual users, consumers, or families. Organizations purchase access to our services directly through our website, and we manually onboard them into the app. Individual users cannot register themselves or gain access to the app unless they are part of a pre-approved organization. However, during the app review process, we received the following feedback: We noticed in our review that your app offers enterprise services that are sold directly to organizations or groups of employees or students. However, these same services are also available to be sold to single users, consumers, or for family use without using in-app purchase. We believe this is a misunderstanding because: Our app does not allow individual users or families to register or access the app. All purchases are made outside the App Store via our website, and only organizations can complete these transactions. We manually onboard organizations and their users – there is no way for individuals to sign up or pay for access within the app. We’ve already explained this to the App Review team in App Store Connect, but we’re still facing issues. Has anyone else experienced something similar? If so, how did you resolve it? Here’s what we’ve done so far: Clearly stated in the app description that the app is for organizations only. Ensured that individual users cannot register or pay for access within the app. We’d appreciate any advice or insights from the community on how to better communicate this to the App Review team or if there’s something we might be missing. Thank you in advance for your help! Best regards, Bashar
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Frustrated with Apple App Review Delays
Hello, I don't understand why Apple states that app reviews typically take 48 hours. In my experience, it has never been completed within 48 hours. It is usually at least 6–7 days, and in some cases I have waited up to two weeks just to receive a response. Another issue is that they never seem to provide all the problems clearly at once. I wait for a response, they point out one issue, I fix it, then after another week or two they identify a different issue that was already present from the beginning. This makes the entire process extremely slow and frustrating. Is there any way to get a faster response from the review team? Has anyone else experienced similar issues with App Review? Thank you.
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You cannot release on IPAD if you don't have a 13'' one? (need of 13'' screenshots are obligatory?)
I am using CI/CD method to build my apps, i dont have xcode simulator, so I cannot produce 13'' screenshots And I have an ipad that is NOT 13'' what can I do? I am locked out from releasing on ipads?
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Expedited review requested 24h ago but no response, missed launch date
Expedited review requested 24h ago but no response, missed launch date
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TestFlight "Waiting for Review"
Hi there, this is my first app, so please be gentle. I submitted it on 6/16 (3 days ago) and I saw somewhere that it took 24-48 hours to be reviewed, and I believe that's when the people I invited to test it would start getting their email invitations. It's still at "Waiting for Review" on the Test Flight tab. Is this the same as THE "app review"? Or is it some "mini-review" for Test Flight? Either way, when should I start following up?
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