App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

Posts under App Review tag

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My game is still in "Waiting for Review" since Aug 5
Hi everyone, Our game Color Ring Sort has been stuck in the "Waiting for Review" status since August 5 without any updates (13 days so far). We already submitted an inquiry to App Review Support on August 11, but haven't received a response yet. This is a new submission. Has anyone experienced a similar delay recently? Any insights or recommendations on what else we can do would be greatly appreciated. Thanks!
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App stuck in "Waiting for Review" since August 9, 2026 — no response or messages
Hello, Our first iOS submission has been in "Waiting for Review" for 8 days with no status change and no messages in App Store Connect. Details: App: GoWay Delivery App ID: 6784992252 Submission ID: 4636f71b-3631-4318-8a40-b8dcd449a96f Build: 1.0.0 (18) Date submitted: August 9, 2026 at 1:43 PM We have not received any communication from App Review, and there are no outstanding items requiring our response. We understand review times can vary, but this is well beyond the stated 24-48 hour expectation, and we have seen several similar reports from other developers who submitted around the same date. Could someone please check whether this submission is progressing in the queue or blocked for some reason? We would prefer not to cancel and resubmit, as we understand that would place us at the back of the queue. Thank you for your help.
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App stuck "In Review" for over 7 days
Apple ID: 6764726742 Submission ID: 7d01167a-a18f-4fea-b4f4-dddb9b8ddae1 Submission Date: August 8, 2026, 4:58 PM We have already checked App Store Connect and the Resolution Center, and there are no messages, requests for additional information, or rejection notices. The status simply hasn’t changed since it entered “In Review” last week. While I’m aware that some submissions may require additional time, a full week in the “In Review” status without any feedback or resolution seems significantly outside the normal range and is a bit concerning for our team. Is there any recommended way to get a status update on this specific case, other than just waiting? Any guidance or shared experiences would be greatly appreciated. Thanks in advance for any help! If an Apple staff member sees this, please let me know if any additional action is needed from my side
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117
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Unable to submit app with subscriptions for review
I submitted my app, PerkPulse, for review and it got rejected due to EULA agreement not being in app description, and for the subscriptions not being attached to the subscription. Currently, when I try to submit my app and two subscriptions, I get the error, "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." and it highlights one of my subscriptions. This is very frustrating and is blocking me from submitting my app for review. PerkPulse Pro Annually - product ID: app.perkpulse.mobile.pro_annual_v3 PerkPulse Pro Month - product ID: app.perkpulse.mobile.pro_monthly_v3 When I open the subscription group, it shows as "In Review", but I do not see any option for removing it from review so that I can attach my subscriptions. I have also had a phone call with apple support and could not get the issue resolved. I have: Deleted and recreated the subscriptions Checked all input fields, agreements to sign, etc. and cannot find an empty field Removed and re-added the subscriptions to draft submission Please any help would be appreciated.
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stuck on waiting for review for an version update
Following our recent rejection, we promptly implemented all requested modifications and resubmitted the build. The total turnaround time across these submissions has now exceeded two weeks. This update contains critical features and key improvements essential for our active users. Given the extended timeline, we would greatly appreciate it if you could expedite the review process or provide any details if further action is required on our end. Thank you for your time and support. Submission Details: Apple ID: 6787863188 Submission ID: 37c88dbb-d9aa-4fc8-8492-e16cf89b7c89
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Stuck in review
Good day, I have 2 apps, both first time submissions, stuck in review. the first one has been there since August 2nd. It doesn’t look like there is any missing metadata or other information. no error messages just ‘yellow waiting for review’. Is there anyways to check what’s holding it up? Or is just taking so long because it’s a first time submissions?
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Its been many days since i have submitted my app for review and still no asnwer
On 4 august i submitted the first ever v1 build of my app of review in app store connect and 10 days later i end up rejecting my because there was no response and status was still "Waiting for review", so i reject that build, did 1-2 changes on my mobile app's code and re-submitted again on 14 August, and still no asnwer or no status change (status is still on "Waiting for Review"). Are there any big queues currently for mobile app reviewing?
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App stuck in "Waiting for Review" for 12 days while other updates from the same account are approved normally
App ID: 6790321094 Submission ID: 883d7004-33a3-4fd7-b229-756a15b51cb9 Submitted: August 4, 2026 My app has been in "Waiting for Review" for 12 days with no change in status. In the same period, five other updates from the same developer account went through review normally, within the usual timeframe. So this does not appear to be a general queue backlog or an account-level issue. An expedited review request was submitted and had no effect. The previous version of this update was rejected under Guideline 4.3, and the issue behind that rejection has been fully addressed in this build. Details are in the Review Notes. There is no active thread in Resolution Center, so I have no way to contact the review team about this submission directly. Could someone confirm whether this submission is queued correctly or whether it is stuck? Any guidance would be appreciated.
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App update has been "Waiting for Review" for 13 days
I'm hoping someone from Apple or another developer can help or share some advice. My app update has now been stuck in "Waiting for Review" for 13 days. This is not a new app submission. It's an update that contains a fix for a critical bug currently affecting users in production. The fix has been ready for almost two weeks, but I simply can't get it to users because the update hasn't entered review. I've already submitted an Expedited Review Request, specifically explaining that there is a production issue affecting existing users. I've also tried contacting Apple through the available support channels, but so far I haven't been able to get any meaningful response or indication of when the review might begin. At this point, the situation is becoming increasingly difficult. Users are experiencing a bug that has already been fixed, I'm losing users and revenue because of it, and there doesn't seem to be anything I can do from my side. I completely understand that App Review can get busy, and I'm not asking to bypass the review process. I just need the update to actually enter the review process. Has anyone else recently experienced an update remaining in "Waiting for Review" for this long? Is there another escalation path I should try? And if someone from Apple happens to see this, I would really appreciate it if someone could look into the submission or point me in the right direction.
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App rejected under Guideline 3.1.1 (In-App Purchase) for a gift card storefront using local payment gateways
Hi everyone, I'm developing a digital retail application which acts as a digital storefront/marketplace where users can purchase standard prepaid gift cards and entertainment store credits (such as PlayStation, Xbox, and Steam gift cards). To give you a clearer picture of how our app and payment system work: The app allows users to browse a catalog of prepaid gift cards and vouchers. When a user decides to purchase an item, they complete the transaction within the app using localized/third-party payment gateways (such as regional digital wallets and online payment providers). Upon successful payment, the app securely fulfills the order by displaying the purchased prepaid code or voucher, which is meant to be redeemed externally on the respective platform's website or app. However, Apple's App Review team keeps rejecting the app under Guideline 3.1.1 (In-App Purchase), stating: "The app allows users to purchase or sell digital items, codes, or currencies to be used in other apps or third-party platforms." We are not selling software licenses or unlocking features inside iOS apps; we are simply selling standard prepaid gift cards through external/local payment methods, similar to traditional physical retail cards. Has anyone faced a similar rejection while using external/regional payment gateways for a gift card or e-commerce app? How did you structure your app metadata, app description, or appeal to satisfy Guideline 3.1.1 without entirely removing the checkout flow? Any insights or advice would be greatly appreciated. Thanks!
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iOS 1.0 in "Waiting for Review" for 7 days — first submission, with subscriptions
My first app submission has been sitting in "Waiting for Review" for seven days, and I would like to ask whether something is stuck on Apple's side. App: Rhyme Notes (Apple ID 6798802252) Submitted: August 9, 2026 at 6:55 PM Submission ID: 890bc26f-aa76-4a4c-89cb-b654cf5b1817 Items: iOS App 1.0 (build 4), one subscription group, two auto-renewable subscriptions Support Case: 20000138991260 All four items still show "Waiting for Review". None have moved to "In Review", none are flagged, and I have received no messages in App Store Connect. Everything on my side is complete and verified: the Paid Applications Agreement, bank account and tax forms are all Active; the version metadata, screenshots and age rating are complete; the app requires no sign-in, and my review notes explain that all functionality runs on-device and offline. Is there anything I can do here, or is this simply queue time? Any guidance would be appreciated.
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127
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Preparing background asset for app review
I have finished a new app that integrates Apple hosted background asset. I have tested and confirm that the assets are downloaded both locally and with a TestFlight build. App review is not able to access the background assets. I can see that the assets are updated with status "accepted". But app review is running into error "A server with the specified hostname could not be found.". These are Apple Hosted Assets. Did I miss any configuration?
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Guideline 4.3(b) appeal pending — typical App Review Board response time?
Guideline 4.3(b) appeal pending — how can we confirm the App Review Board received it? Our app was rejected under Guideline 4.3(b) on August 1, 2026. We replied through App Store Connect the same day and respectfully requested reconsideration of the rejection. After sending that response, we did not receive any further communication. The submission was moved back to “Pending Review” on August 5 and has remained there since. Because we were unsure whether the reconsideration request was being actively reviewed, we submitted a formal appeal to the App Review Board on August 10. We have not received a confirmation email for that appeal or any further communication yet. Is there a typical timeframe for App Review Board appeals under Guideline 4.3(b)? More importantly, is there an official way to confirm that the formal appeal was successfully received and is currently in the queue? We do not want to cancel the current submission, resubmit the build, or interfere with an active appeal. We are happy to wait if the appeal is already being reviewed; we mainly want to make sure that it was properly received and that no further action is required from us.
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229
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Pending Termination Notice – Looking for Guidance
Hello, We are seeking guidance regarding our Apple Developer Program account, which is currently under a Pending Termination Notice related to Section 3.2(f) of the Apple Developer Program License Agreement. The notice stated that our account had repeatedly submitted apps with unresolved guideline violations and that Apple believed these submissions were attempting to evade the review process. We want to make it clear that we never intended to mislead Apple or bypass the review process. We understand the seriousness of Apple's concerns and have taken the matter very seriously. Following the notice, we submitted an appeal to the App Review Board on June 4, 2026. In our appeal, we acknowledged the issues raised, explained the circumstances that led to the repeated submissions, and committed to implementing stronger internal review and compliance procedures. We also expressed our willingness to remove the app involved if necessary to ensure full compliance with Apple's policies. We have been members of the Apple Developer Program for several years and have always aimed to build products that comply with Apple's guidelines. We value the App Store ecosystem and would like the opportunity to address any concerns and continue serving our users responsibly. We want to resolve this properly and rebuild trust. We would be grateful for any guidance from Apple Team or the community on the best way to confirm our materials are under active review, and on any additional steps that would help. Thank you. Thank you for your time and any guidance you can provide.
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StoneEx iOS app stuck in “Waiting for Review” for almost two weeks — no response from Developer Support
Hello, Our StoneEx iOS app (Apple ID 6782465590) was submitted for App Review on August 2, 2026 and has remained in “Waiting for Review” for almost two weeks without any change in status. We have contacted Apple Developer Support multiple times. Our existing support case is: Case ID: 20000133276837 So far, we have received only confirmations that our requests were received, but no substantive response or status update. We have also made repeated attempts to contact Developer Support by phone, including extended hold times, without reaching a specialist. There are no messages in Resolution Center, and we have not received any request for additional information or indication that something is missing from the submission. Could someone from Apple please check whether this submission or support case is stuck and, if appropriate, escalate Case ID 20000133276837 to the relevant App Review or Developer Support team? App: StoneEx Platform: iOS Apple ID: 6782465590 Submitted: August 2, 2026 Current status: Waiting for Review Support Case ID: 20000133276837 Thank you.
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iOS build In Review 9 days; macOS build from the same submission completed
Hello, I have a single app record where the macOS platform completed review promptly and the iOS platform has been In Review for nine days. Both were submitted at the same time. App name: ProjectKiller Apple ID: 6796546956 Platforms: macOS and iOS, same app record Timeline: Aug 5, 12:22 AM — macOS 1.0 submitted (7 items). Review Completed. Aug 5, 12:22 AM — iOS 1.0 submitted (1 item). Status: In Review, unchanged since. Aug 14 — still In Review, 9 days. There is an earlier iOS submission from Aug 4 showing as Removed. I developer-rejected that one and resubmitted the following day. There are no messages in Resolution Center, no rejection, and no request for information. I have contacted Developer Support twice by phone, including case ID 20000134815022 on Aug 14, and have not had a substantive update. What I am trying to establish is whether anything is required from me, or whether this submission is simply sitting in the queue. The macOS approval on the same code base and the same metadata suggests the build itself is not the issue, but I would rather be told I have something to fix than keep waiting on a queue. I am not requesting expedited review. Any guidance appreciated. Thank you.
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Frustration with App Review rejections - no details and no responses
My app has been rejected about 3 times now with the reviewer only giving a generic message that a core function of the app is not working properly each time. No screenshots or mention of error messages ( which have been placed in the app purposely to tell users the reason for failure if it does happen). I have sent video clips of the function working normally on the same exact device and have many testers using the app daily with no issues. Two emails have gone out with no response this week and I have waited on hold with the support number for hours, eventually needing to hang up on my end. Needless to say, this is very frustrating as I cannot get my application out and have lost the confidence of users who were told the app is coming soon after testing. Any help here would be greatly appreciated
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Waiting for review
My new app version 1.0 has bee in waiting fore review status for 7 days. I already updated my other old app version and it took only 2 days, so there is nothing wrong with my account. I have to release my new app in time, so is there anything I can do.
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Stuck at waiting for review
My New app version 1.0 stuck at waiting for review for 7 days. I know it takes long for new app but it takes too much this time. Since this is new app, I need to release it in time, so, is there anything I can do. But, update version of my old app took only 2 days which is submitted later than the new app. Is there anything I can do?
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My game is still in "Waiting for Review" since Aug 5
Hi everyone, Our game Color Ring Sort has been stuck in the "Waiting for Review" status since August 5 without any updates (13 days so far). We already submitted an inquiry to App Review Support on August 11, but haven't received a response yet. This is a new submission. Has anyone experienced a similar delay recently? Any insights or recommendations on what else we can do would be greatly appreciated. Thanks!
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44
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App stuck in "Waiting for Review" since August 9, 2026 — no response or messages
Hello, Our first iOS submission has been in "Waiting for Review" for 8 days with no status change and no messages in App Store Connect. Details: App: GoWay Delivery App ID: 6784992252 Submission ID: 4636f71b-3631-4318-8a40-b8dcd449a96f Build: 1.0.0 (18) Date submitted: August 9, 2026 at 1:43 PM We have not received any communication from App Review, and there are no outstanding items requiring our response. We understand review times can vary, but this is well beyond the stated 24-48 hour expectation, and we have seen several similar reports from other developers who submitted around the same date. Could someone please check whether this submission is progressing in the queue or blocked for some reason? We would prefer not to cancel and resubmit, as we understand that would place us at the back of the queue. Thank you for your help.
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37
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1w
App stuck "In Review" for over 7 days
Apple ID: 6764726742 Submission ID: 7d01167a-a18f-4fea-b4f4-dddb9b8ddae1 Submission Date: August 8, 2026, 4:58 PM We have already checked App Store Connect and the Resolution Center, and there are no messages, requests for additional information, or rejection notices. The status simply hasn’t changed since it entered “In Review” last week. While I’m aware that some submissions may require additional time, a full week in the “In Review” status without any feedback or resolution seems significantly outside the normal range and is a bit concerning for our team. Is there any recommended way to get a status update on this specific case, other than just waiting? Any guidance or shared experiences would be greatly appreciated. Thanks in advance for any help! If an Apple staff member sees this, please let me know if any additional action is needed from my side
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0
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0
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117
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1w
Unable to submit app with subscriptions for review
I submitted my app, PerkPulse, for review and it got rejected due to EULA agreement not being in app description, and for the subscriptions not being attached to the subscription. Currently, when I try to submit my app and two subscriptions, I get the error, "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." and it highlights one of my subscriptions. This is very frustrating and is blocking me from submitting my app for review. PerkPulse Pro Annually - product ID: app.perkpulse.mobile.pro_annual_v3 PerkPulse Pro Month - product ID: app.perkpulse.mobile.pro_monthly_v3 When I open the subscription group, it shows as "In Review", but I do not see any option for removing it from review so that I can attach my subscriptions. I have also had a phone call with apple support and could not get the issue resolved. I have: Deleted and recreated the subscriptions Checked all input fields, agreements to sign, etc. and cannot find an empty field Removed and re-added the subscriptions to draft submission Please any help would be appreciated.
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2
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506
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1w
stuck on waiting for review for an version update
Following our recent rejection, we promptly implemented all requested modifications and resubmitted the build. The total turnaround time across these submissions has now exceeded two weeks. This update contains critical features and key improvements essential for our active users. Given the extended timeline, we would greatly appreciate it if you could expedite the review process or provide any details if further action is required on our end. Thank you for your time and support. Submission Details: Apple ID: 6787863188 Submission ID: 37c88dbb-d9aa-4fc8-8492-e16cf89b7c89
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87
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1w
Stuck in review
Good day, I have 2 apps, both first time submissions, stuck in review. the first one has been there since August 2nd. It doesn’t look like there is any missing metadata or other information. no error messages just ‘yellow waiting for review’. Is there anyways to check what’s holding it up? Or is just taking so long because it’s a first time submissions?
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765
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1w
Its been many days since i have submitted my app for review and still no asnwer
On 4 august i submitted the first ever v1 build of my app of review in app store connect and 10 days later i end up rejecting my because there was no response and status was still "Waiting for review", so i reject that build, did 1-2 changes on my mobile app's code and re-submitted again on 14 August, and still no asnwer or no status change (status is still on "Waiting for Review"). Are there any big queues currently for mobile app reviewing?
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133
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App stuck in "Waiting for Review" for 12 days while other updates from the same account are approved normally
App ID: 6790321094 Submission ID: 883d7004-33a3-4fd7-b229-756a15b51cb9 Submitted: August 4, 2026 My app has been in "Waiting for Review" for 12 days with no change in status. In the same period, five other updates from the same developer account went through review normally, within the usual timeframe. So this does not appear to be a general queue backlog or an account-level issue. An expedited review request was submitted and had no effect. The previous version of this update was rejected under Guideline 4.3, and the issue behind that rejection has been fully addressed in this build. Details are in the Review Notes. There is no active thread in Resolution Center, so I have no way to contact the review team about this submission directly. Could someone confirm whether this submission is queued correctly or whether it is stuck? Any guidance would be appreciated.
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112
Activity
1w
App update has been "Waiting for Review" for 13 days
I'm hoping someone from Apple or another developer can help or share some advice. My app update has now been stuck in "Waiting for Review" for 13 days. This is not a new app submission. It's an update that contains a fix for a critical bug currently affecting users in production. The fix has been ready for almost two weeks, but I simply can't get it to users because the update hasn't entered review. I've already submitted an Expedited Review Request, specifically explaining that there is a production issue affecting existing users. I've also tried contacting Apple through the available support channels, but so far I haven't been able to get any meaningful response or indication of when the review might begin. At this point, the situation is becoming increasingly difficult. Users are experiencing a bug that has already been fixed, I'm losing users and revenue because of it, and there doesn't seem to be anything I can do from my side. I completely understand that App Review can get busy, and I'm not asking to bypass the review process. I just need the update to actually enter the review process. Has anyone else recently experienced an update remaining in "Waiting for Review" for this long? Is there another escalation path I should try? And if someone from Apple happens to see this, I would really appreciate it if someone could look into the submission or point me in the right direction.
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127
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1w
App rejected under Guideline 3.1.1 (In-App Purchase) for a gift card storefront using local payment gateways
Hi everyone, I'm developing a digital retail application which acts as a digital storefront/marketplace where users can purchase standard prepaid gift cards and entertainment store credits (such as PlayStation, Xbox, and Steam gift cards). To give you a clearer picture of how our app and payment system work: The app allows users to browse a catalog of prepaid gift cards and vouchers. When a user decides to purchase an item, they complete the transaction within the app using localized/third-party payment gateways (such as regional digital wallets and online payment providers). Upon successful payment, the app securely fulfills the order by displaying the purchased prepaid code or voucher, which is meant to be redeemed externally on the respective platform's website or app. However, Apple's App Review team keeps rejecting the app under Guideline 3.1.1 (In-App Purchase), stating: "The app allows users to purchase or sell digital items, codes, or currencies to be used in other apps or third-party platforms." We are not selling software licenses or unlocking features inside iOS apps; we are simply selling standard prepaid gift cards through external/local payment methods, similar to traditional physical retail cards. Has anyone faced a similar rejection while using external/regional payment gateways for a gift card or e-commerce app? How did you structure your app metadata, app description, or appeal to satisfy Guideline 3.1.1 without entirely removing the checkout flow? Any insights or advice would be greatly appreciated. Thanks!
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126
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1w
iOS 1.0 in "Waiting for Review" for 7 days — first submission, with subscriptions
My first app submission has been sitting in "Waiting for Review" for seven days, and I would like to ask whether something is stuck on Apple's side. App: Rhyme Notes (Apple ID 6798802252) Submitted: August 9, 2026 at 6:55 PM Submission ID: 890bc26f-aa76-4a4c-89cb-b654cf5b1817 Items: iOS App 1.0 (build 4), one subscription group, two auto-renewable subscriptions Support Case: 20000138991260 All four items still show "Waiting for Review". None have moved to "In Review", none are flagged, and I have received no messages in App Store Connect. Everything on my side is complete and verified: the Paid Applications Agreement, bank account and tax forms are all Active; the version metadata, screenshots and age rating are complete; the app requires no sign-in, and my review notes explain that all functionality runs on-device and offline. Is there anything I can do here, or is this simply queue time? Any guidance would be appreciated.
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0
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Views
127
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1w
stuck on waiting for review for an version update
please help me! i wait really long time for this review. i got rejected and had to make changes so the total waiting time is over 2 weeks please help me! its a very improtant new version for the game. there is no one to talk with and its only a new version review it shouldnt take weeks! Submission ID 37c88dbb-d9aa-4fc8-8492-e16cf89b7c89 Apple ID 6787863188
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0
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99
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1w
Preparing background asset for app review
I have finished a new app that integrates Apple hosted background asset. I have tested and confirm that the assets are downloaded both locally and with a TestFlight build. App review is not able to access the background assets. I can see that the assets are updated with status "accepted". But app review is running into error "A server with the specified hostname could not be found.". These are Apple Hosted Assets. Did I miss any configuration?
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4
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483
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1w
Guideline 4.3(b) appeal pending — typical App Review Board response time?
Guideline 4.3(b) appeal pending — how can we confirm the App Review Board received it? Our app was rejected under Guideline 4.3(b) on August 1, 2026. We replied through App Store Connect the same day and respectfully requested reconsideration of the rejection. After sending that response, we did not receive any further communication. The submission was moved back to “Pending Review” on August 5 and has remained there since. Because we were unsure whether the reconsideration request was being actively reviewed, we submitted a formal appeal to the App Review Board on August 10. We have not received a confirmation email for that appeal or any further communication yet. Is there a typical timeframe for App Review Board appeals under Guideline 4.3(b)? More importantly, is there an official way to confirm that the formal appeal was successfully received and is currently in the queue? We do not want to cancel the current submission, resubmit the build, or interfere with an active appeal. We are happy to wait if the appeal is already being reviewed; we mainly want to make sure that it was properly received and that no further action is required from us.
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1
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0
Views
229
Activity
1w
Pending Termination Notice – Looking for Guidance
Hello, We are seeking guidance regarding our Apple Developer Program account, which is currently under a Pending Termination Notice related to Section 3.2(f) of the Apple Developer Program License Agreement. The notice stated that our account had repeatedly submitted apps with unresolved guideline violations and that Apple believed these submissions were attempting to evade the review process. We want to make it clear that we never intended to mislead Apple or bypass the review process. We understand the seriousness of Apple's concerns and have taken the matter very seriously. Following the notice, we submitted an appeal to the App Review Board on June 4, 2026. In our appeal, we acknowledged the issues raised, explained the circumstances that led to the repeated submissions, and committed to implementing stronger internal review and compliance procedures. We also expressed our willingness to remove the app involved if necessary to ensure full compliance with Apple's policies. We have been members of the Apple Developer Program for several years and have always aimed to build products that comply with Apple's guidelines. We value the App Store ecosystem and would like the opportunity to address any concerns and continue serving our users responsibly. We want to resolve this properly and rebuild trust. We would be grateful for any guidance from Apple Team or the community on the best way to confirm our materials are under active review, and on any additional steps that would help. Thank you. Thank you for your time and any guidance you can provide.
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3
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3
Views
400
Activity
1w
StoneEx iOS app stuck in “Waiting for Review” for almost two weeks — no response from Developer Support
Hello, Our StoneEx iOS app (Apple ID 6782465590) was submitted for App Review on August 2, 2026 and has remained in “Waiting for Review” for almost two weeks without any change in status. We have contacted Apple Developer Support multiple times. Our existing support case is: Case ID: 20000133276837 So far, we have received only confirmations that our requests were received, but no substantive response or status update. We have also made repeated attempts to contact Developer Support by phone, including extended hold times, without reaching a specialist. There are no messages in Resolution Center, and we have not received any request for additional information or indication that something is missing from the submission. Could someone from Apple please check whether this submission or support case is stuck and, if appropriate, escalate Case ID 20000133276837 to the relevant App Review or Developer Support team? App: StoneEx Platform: iOS Apple ID: 6782465590 Submitted: August 2, 2026 Current status: Waiting for Review Support Case ID: 20000133276837 Thank you.
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0
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136
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iOS build In Review 9 days; macOS build from the same submission completed
Hello, I have a single app record where the macOS platform completed review promptly and the iOS platform has been In Review for nine days. Both were submitted at the same time. App name: ProjectKiller Apple ID: 6796546956 Platforms: macOS and iOS, same app record Timeline: Aug 5, 12:22 AM — macOS 1.0 submitted (7 items). Review Completed. Aug 5, 12:22 AM — iOS 1.0 submitted (1 item). Status: In Review, unchanged since. Aug 14 — still In Review, 9 days. There is an earlier iOS submission from Aug 4 showing as Removed. I developer-rejected that one and resubmitted the following day. There are no messages in Resolution Center, no rejection, and no request for information. I have contacted Developer Support twice by phone, including case ID 20000134815022 on Aug 14, and have not had a substantive update. What I am trying to establish is whether anything is required from me, or whether this submission is simply sitting in the queue. The macOS approval on the same code base and the same metadata suggests the build itself is not the issue, but I would rather be told I have something to fix than keep waiting on a queue. I am not requesting expedited review. Any guidance appreciated. Thank you.
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Frustration with App Review rejections - no details and no responses
My app has been rejected about 3 times now with the reviewer only giving a generic message that a core function of the app is not working properly each time. No screenshots or mention of error messages ( which have been placed in the app purposely to tell users the reason for failure if it does happen). I have sent video clips of the function working normally on the same exact device and have many testers using the app daily with no issues. Two emails have gone out with no response this week and I have waited on hold with the support number for hours, eventually needing to hang up on my end. Needless to say, this is very frustrating as I cannot get my application out and have lost the confidence of users who were told the app is coming soon after testing. Any help here would be greatly appreciated
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