On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.
Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Posts under Developer Program tag
200 Posts
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
Hello,
I am seeking assistance with a stuck enrollment for the Apple Developer Program (Individual). I paid the annual fee on January 7th and have an active subscription shown in my App Store (renews Jan 8, 2027), but my developer account remains inactive.
The Issue: I received an email on January 12th asking me to verify my identity. When I click the "Upload ID" link provided in that official email, I am met with this error: "Sorry, you don't have access. Your account isn't authorized to upload files."
What I've Checked:
I am signed in with the same Apple ID used for the purchase.
The Apple Developer App does not show any "Verify Identity" or "Continue Enrollment" buttons in the Account tab; it only shows "Enroll Now," but that button is greyed out.
I have tried multiple browsers (Safari, Chrome) and Incognito mode with no success.
I have contacted Developer Support three times over the last month but have not received a response. My account seems to be in a loop where I am required to verify, but my account permissions do not allow me to access the verification portal.
Could a moderator or anyone from the team please help escalate this?
Region: Egypt
Subscription ID: MQQ6N543ZS
Hello.
My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me:
"Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect."
However, there's no "Renew" to tap or click anywhere in the app nor in the web.
Any ideas?
Thanks a lot.
Hi everyone,
I subscribed to the Apple Developer Program on February 10th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”.
It’s now been close to two weeks and I already contacted Apple Support by email but unfortunately no actions has been made. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated.
Thanks in advance for your help and feedback! Also if theres an Apple Support team here, my case ID is 102827774601
— Fendy
Hello everyone,
I’m looking for some guidance to see if anyone has experienced a similar issue with the Apple Developer Program membership.
About one week ago, I completed the payment for the membership. I received an email with the subject:
We’re processing your order Wxxxxxxxxxx
That email included the order details and cost, and shortly after that, I also received the CFDI invoice for the payment, so the charge appears to have been completed successfully.
However, up to now:
I have not received any membership confirmation email
The membership does not appear under Subscriptions in my Apple ID
It is not active in the Apple Developer app
On the Apple Developer website, I still see the usual message as if the membership was not purchased:
“Purchase your membership to continue your enrollment. Buy today”
I understand Apple mentions that the purchase may take up to 48 hours to process, but it has now been more than a week with no changes.
Has anyone else encountered this situation?
Is it normal to receive the invoice but not have the membership activated?
Would you recommend contacting Apple Developer Support at this point?
Thanks in advance for any help or shared experiences.
Case ID: 102824029037
Hi,Like many other complaints in Feb 2026 forum threads,
I enrolled as Individual on Feb 15, 2026.
Payment was successfully charged and I received the invoice.
However, the dashboard still shows "Subscribe your membership" / "Complete your purchase".
No activation/confirmation email has arrived, and I can't access Certificates or add my Team in Xcode. I've contacted support multiple times (requested phone call), but no reply yet.
This is delaying my product launch – I need an immediate solution or timeline for activation.
Thanks for helping
Hello Apple Developer Support Team,
I am looking for guidance regarding a prolonged Apple Developer Program enrollment issue and would appreciate any advice from the community or Apple Developer Support team.
I created an Individual Apple Developer account on 10 January 2026 and completed the payment successfully on 11 January 2026. Since then, the enrollment status has remained pending, and I am still unable to access App Store Connect, create certificates, or manage identifiers.
Here is what I have already completed from my side:
• Verified my Apple ID with Two-Factor Authentication enabled
• Submitted all required information and provided proper documents during enrollment
• Checked for any pending agreements or additional actions in the developer portal
• Opened an official support case via Apple Developer Contact Support
• Followed up multiple times on the same case
Unfortunately, it has now been more than one month, and there has been no response or update from the Apple Developer Support team, while the account remains in pending status.
I kindly request guidance from the community and, if possible, visibility from Apple Developer Support regarding the following:
• Is there any direct escalation process for enrollment issues?
• Are there alternative ways to contact Apple when a support case remains unanswered?
• Could there be any additional verification steps that are not visible in the portal?
Any professional advice or shared experience would be greatly appreciated.
Thank you in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Hi everyone,
My Apple Developer Program membership expired back in September 2025. I am trying to renew it now (February), but the "Renew" button is completely missing from the Account tab in the Apple Developer app.
I have already contacted Apple Support via email regarding this issue, but I haven't received any response yet.
Here is what I have already tried:
Verifying I am logged in with the correct Account Holder Apple ID.
Logging out and logging back in within the app.
Checking the web portal, but it just tells me to use the app to renew.
Is there any way to force the renewal option to appear, or does support need to manually refresh my account status?
Thanks in advance for any help!
Hi all,
I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled.
Context
Program type: Apple Developer Program (Organization)
My role in App Store Connect: Admin
I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked.
The Account Holder can access CIP normally.
What I see (Problem)
In the Apple Developer portal → Certificates, Identifiers & Profiles, I get:
“Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.”
In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load.
Only my account is affected; the Account Holder is not.
What we’ve tried / confirmed
Membership is active (renewal date is valid)
Signed out/in of Xcode and re-added my Apple ID
Confirmed selecting the correct Organization team in Xcode / Developer portal
Account Holder confirmed they can access CIP
Questions
For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles?
Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People?
If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?
Hello everyone,
I’m currently trying to enroll in the Apple Developer Program, but I received the message:
“Your enrollment in the Apple Developer Program could not be completed at this time.”
I contacted Apple Developer Program Support and received a case ID, but so far I haven’t received clear guidance on what specifically needs to be fixed or verified.
I’ve checked the following already:
Apple ID information matches my legal identity
Two-factor authentication is enabled
Payment method is valid
Address and country details are correct
I’ve noticed several similar reports in the forums and even blog posts describing long delays or no resolution, so I wanted to ask developers who experienced this:
Did your enrollment eventually get approved after waiting?
Did Apple ever explain the issue?
Is it better to wait for support to resolve the case, or create a new Apple ID and restart the enrollment process?
I’d really appreciate hearing your experiences or any steps that helped resolve this.
Thank you!
Hello,
I recently purchased the Apple Developer Program and the payment is visible in my Apple subscriptions as active.
However, when I open the Apple Developer app, I see the message:“Enrollment through the Apple Developer app is not available for this Apple Account.”
When I follow the link to enroll via the website, it asks me to pay again even though I have already been charged.
I have contacted support twice but haven’t received a response yet. It seems like my enrollment is stuck or not finalized.
Has anyone experienced this before? How did you resolve it?
Thanks in advance.
Hello! I got an email saying my payment information for the annual developer program subscription was incorrect. I updated it and the payment date went by and it still did not process correctly. It is now due mid-March. What should I change to make sure it goes through this time?
I enrolled for the Apple Developer Program last Thursday (Feb 12) - no status update apart from a message I've seen others have thus processed payment:
Purchase your membership.
To continue your enrollment, complete your purchase now
Your purchase may take up to 48 hours to process.
I've reached out to support twice now, no luck. Anything that worked for someone in the same boat? I have a test group planned and would need to apply my app for testflight as soon as possible to leave some headroom.
I purchased the apple developer program on 13th Februray 2026, and still (17th Feb) haven't recieved the access yet. How long does this process usually take? Anything I can do or needed from my end to speed this up?
case id 102819569720.
anyone knows why this happen?
I have applied for Developer membership card and filled all the details including credit card details. After completion it has asked to wait till 48 hours. It's been more then 48 hours and i still haven't got any response , neither i was charged for membership fee. I am not sure what am i supposed to do in this case now.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer ID
Developer Program
Good Afternoon!! I have an entire team ready to develop my app but I'm having trouble getting approved. I'm burning money by the day but I know I'm just a small business in the scale of importance. How long will it take to get approved and is there anything I can do to help?
Order ID: [W1561242607]
Payment date: [11.02.2026]
Amount: 1029 TRY
Status: Pending
Case ID: [102820243259]
Payment was successful but enrollment has been stuck for [5] days. Please help activate my account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Organization enrollment paused due to ID verification — best way to proceed after updating passport?
Hi, I’m trying to understand the correct process for Apple Developer Program organization enrollment when identity verification cannot be completed due to an outdated passport photo.
Based on our last communication, I believe the enrollment was paused/declined because my passport photo didn’t match my current appearance (I’m assuming this because the last communication we had was specifically about my passport photo). I have since obtained a new passport with an updated photo.
Timeline for context:
• Jan 9: My enrollment was put on hold / could not proceed after ID verification.
• Jan 12: I applied for a new passport with an updated photo.
• After receiving the new passport, I followed up to provide the updated ID, but I’m not sure what the correct next step is in the enrollment workflow.
Could you please advise the recommended way to proceed?
• Should I submit a new organization enrollment, or can the existing one be re-opened/continued? I couldn’t find a way to resubmit/continue the existing enrollment from my side.
• What is the proper channel to submit the updated ID again (for example, via the file-upload link or another path)?
• If there is a standard escalation path for enrollment/verification cases, what is the best way to follow it?
We’ve completed our testing and preparation on other platforms, but we haven’t been able to complete the iOS side due to this enrollment issue, which is blocking our overall product launch.
I’m sure you’re handling a very high volume of enrollment requests from all over the world every day. We’re a small/new team and we’ve been working on this for a long time, so any guidance on the correct process would be greatly appreciated.
Enrollment ID: K5WNDGXN9T
Thank you.