I am unable to continue due to changing my device when purchasing the Apple Developer Program. I contacted customer service and they said there is no solution. Does this mean I will never be able to purchase the Apple Developer Program? My software has already been developed, I hope Apple officials can give me a chance to appeal

I've tried for more than a week to join the Apple Developer Program without success but with super cryptic replies from Apple Developer Support. Looking to hear whether this has happened to others and how you resolved it. This has happened: Right after I submitted pictures of my driver's license I got the message "There may be an issue with your account that needs to be resolved before you can continue. Please contact support". No further information.. I contact support, they say my ID could not be verified, and does not give any further explanation, and not replying to my question whether I should provide another ID, like passport. Now that I try to click "Enroll", I automatically get the message "Your enrollment could not be completed" - AND my dad's name now appear as the account name! Even though I started from my personal Apple Account. I don't understand what is happening. Family sharing is not on. I'm just hitting a dead end of vague replies and silence from Support, and with no actual error messages on what is wrong I'm at a loss for what to do. Any tips or help is much appreciated.

We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

Just renewed my apple developer program and have paid for it (I see the transaction on my bank account) but the developer portal still shows the "membership expired" message. How long does it take for the portal to recognise the payment? Or did something go wrong?

We are trying the renewal the apple Enterprise program. It asks set of questions after that it shows the below message "Thank you for your request to renew your membership in the Apple Developer Enterprise Program. We’ll review your submission and get back to you shortly to let you know if we can process the renewal or if another program better serves your organization’s needs." We have submitted for review for over two months now. During these two months, we have contacted the official customer service multiple times, only to be told to wait for news. Now, with only a few days left, The status hasn't changed, neither approved nor rejected，what should we do？This account is very important to our company. Thank you

Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. The status is still “waiting for review.” We are ready to test and upload our apps, but we’re blocked until the account is converted. Has anyone else experienced this delay recently? If you’ve been through this and have any advice, I’d really appreciate your help or insights. Thanks in advance.

I’ve submitted several requests over the past days to get help updating the corporation information on my existing, paid Apple Developer account. So far, all I’ve received are automated emails saying “Thanks for contacting Apple Support”—each with a new case ID, but no actual progress. I even tried requesting a phone call multiple times, but that too just resulted in the same meaningless email with yet another case number. Not a single person has contacted me, and the issue remains completely unresolved. This is deeply frustrating and unacceptable, especially when the matter is time-sensitive. It feels like all support channels are shut off. I'm honestly shocked at how unresponsive and ineffective Apple Developer Support has become. I need urgent, human help. How do I escalate this beyond automated replies? Would appreciate if someone from Apple or the community can point me in the right direction. Case ID: 102660240710 Case ID: 102659341033 Case ID: 102660088312 case ID: 102653904957 case ID: 102655915128

Hi everyone, I recently purchased the Apple Developer Program membership. The payment was successful, and Apple Support confirmed that I already have a membership (Case ID: 102656430038). However, my account still doesn’t show any developer privileges, and I’m unable to access the program features. When I try to re-purchase, I get a message saying I already have a membership. Later, I received a message from Developer Support stating that my enrollment couldn’t be completed, with no clear explanation. Has anyone else faced this issue? What could be the reason, and how can I resolve it? If I can’t use the program, I’d like to know how to get a refund or what steps to take for a successful enrollment next time. Thanks, Satvir Singh

Hello Apple Developer Program, Every year this banner shows up, I would follow the link and update my card. It's never expired! My Apple account is able to charge my monthly iClould+ just fine. How come, it can't charge my apple developer account?

Can Apple Developer relations please reconsider my application to attend the workshop July 29-31 in Cupertino. As someone on the forefront of AI and solo engineer, getting guidance on launching alongside IOS26 would be really helpful. The unknowns of testing and distribution are a bit difficult to overcome. I do not have 2-5 person team. Its just me. Thank you for your attention to this matter.

Hello, My Apple Developer account has been locked for over a month, but I do not know the reason for the block. I have submitted multiple requests for assistance via this form and other channels, but I have not received any response. Could you please advise what steps I should take to resolve this issue? Is there another contact or department I can reach out to for help with unlocking my developer account? Thank you for your support.

My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?

Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!

Hello everyone, I build and run the app in iPhone in developer mode but now i am trying to install and run the app in another iPhone in which i did not turned on the developer mode. it installed but not opening without the Developer mode. Is there any another way to install and run the app with Developer mode for one time. If not then tell me the process how i can do publishing in testFlight or appStore. Thanks

Dear Apple Support Team, I am writing to urgently request attention and a clear resolution timeline regarding a critical issue with my Apple Developer Account, which has been ongoing since June 18, 2025. Despite acknowledging that the issue is caused by a backend bug related to the Developer Program contract, and after ticket number 102625528685 was opened, there has been no meaningful progress or timeline provided. My account is currently restricted in a way that prevents me from: Submitting new apps Sending apps for review or updates Creating or managing subscriptions Fully using App Store Connect features For nearly a month now, I have only received generic replies saying that “engineering is investigating.” However, there have been no updates, no estimated timelines, and no temporary solutions offered. This issue is seriously impacting my work and business operations. I am kindly requesting that a senior support representative or engineer directly review this case and provide: A clear explanation of the root cause A realistic timeframe for a solution An interim workaround if the final fix will take more time Please escalate this matter urgently, as my business has already suffered due to this extended delay. I appreciate your understanding and hope to receive a concrete update as soon as possible. Thank you for your support. Sincerely, Soheil

I recently had to update my certificates for a project. I deleted a few old ones, and I currently have one Development certificate. I needed to create another Development certificate specifically, it's saying "Maximum number of certificates generated." I thought the maximum was two Development certificates? Has anyone else had this issue? Thinking it could be a stuck workflow or something like that.

Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!

I submitted a mac app for Notarization. For the first few tries the Notarization failed with an error "Team is not yet configured for Notarization" but few days after my account started to show "ENROLL" option again even though my membership was set to expire on 2026. I am doubting my account has been suspended. I have not received any emails from apple regarding the suspension. I have contacted support but no help yet ! This was the second year, i was paying for the membership. Could you please help me to - Help me get the account unsuspended (if it is, as there is no notification or information regarding this) If the account is suspended due to my app being submitted for Notarization then help me identify the reason so that i can fix them. Mac App is Time Tracking application that runs in background and capture periodic screenshot backlsh.com (NOTE - I am doing this after taking user consent)

Hello, our account was closed months ago. I have made a great effort to get a response by filling out all the forms, especially Apple Turkey, but months have passed and I have not reached a conclusion. We created a developer account and opened a developer account for our company with the help of duns. After opening the account, we published our application and suddenly our developer account was closed. Since our developer account was our main account, we could not fully control our application. We would like to know why the closed account was closed, how we can change our main account using our company information or how to open our closed account. We really wasted a lot of time with developer support and turkey support team and got no help! How can we solve this problem?