I am posting this to document an unresolved Apple Developer Program membership issue and to ask whether other developers have experienced the same sequence of events. I purchased a one-year Apple Developer Program membership on September 11, 2026. Apple subsequently issued an invoice for the Apple Developer Program, showing: Web Order Number: D005219917 Invoice Number: MD05520082 Amount charged: USD 99.00 Amount Due: USD 0.00 Despite this, my Developer account still shows: “Mahmoud Elboraey (Pending)” More concerningly, the same account continues to display: “Purchase your membership.” “To continue your enrollment, complete your purchase now.” The page itself states: “Your purchase may take up to 48 hours to process.” That stated processing period expired many days ago. I contacted Apple Developer Support regarding this unresolved paid transaction and received Case ID 102968582713. Apple acknowledged receiving my original support request. After receiving no substantive explanation or resolution, I sent a formal follow-up under the same case number, and Apple again confirmed receipt. I then allowed additional time for Apple to respond. As of September 21, 2026, the membership remains Pending, the account still instructs me to purchase the membership, and I have received no substantive explanation or resolution. For clarity, another acknowledgment stating “Thank you for contacting us” or simply confirming that the case is being reviewed would not constitute a substantive response to the issue described above. I am asking for an actual explanation and resolution of the paid transaction. To be clear, I have not attempted a second purchase. I do not believe a customer who already has an Apple invoice confirming a $99 charge and a $0 balance due should have to risk making another payment simply because the enrollment interface continues to display an instruction to purchase the membership. I am not speculating about the cause of the problem or anyone’s intentions. I am documenting the facts visible in Apple’s own invoice, Developer account interface, and support correspondence. At this point, the documented sequence is straightforward: Apple charged for the membership. Apple issued the invoice. The stated 48-hour processing period expired. The membership remains Pending. The interface still asks me to purchase the membership. Support acknowledged both my case and my follow-up, but no substantive resolution has been provided. I would therefore appreciate a substantive response from Apple Developer Support addressing: Why the paid membership has not been activated. Why my account continues to display “Purchase your membership” after Apple has already charged and invoiced the membership. Written confirmation that no additional payment is required. When and how this paid transaction will finally be resolved. I have retained the invoice, payment documentation, screenshots showing the Pending status and purchase prompt, support acknowledgments, formal follow-up, and the complete chronology of the matter. If other developers have experienced this same sequence — payment charged, invoice issued, membership remaining Pending, purchase prompt continuing to appear, and delayed support resolution — I would be interested in hearing when it happened, how long it lasted, what response was received from Apple, and how it was ultimately resolved. I will update this post if Apple resolves the matter.

I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?

Apple Developer Program renewal unavailable after changing Apple Account region I previously had an active Apple Developer Program membership with auto-renewal through the Apple Developer app while my Apple Account region was set to Russia. I recently changed my Apple Account country/region from Russia to Kazakhstan. As part of the region change, my subscriptions were cancelled, including the Apple Developer Program subscription. After changing the region, the renewal option initially disappeared from the Apple Developer app. I contacted Developer Support, and they were able to restore the renewal option in the app. However, when I now try to renew through the Apple Developer app, I receive the following error: “Unable to Purchase. This item is currently not available in your country or region.” My Apple Developer Program membership is still active, with a renewal date of September 22, 2026, so I only have a few days left to resolve this. According to Apple’s documentation, manual renewal should also be possible through the Apple Developer website. However, when I open Membership Details at developer.apple.com/account, there is no “Renew Membership” button at all. It appears that my membership may still be associated with the previous app-based auto-renewal method, even though that subscription was cancelled when I changed regions. I have found reports from other developers with similar situations where Developer Support apparently had to reset an account-side setting related to the previous auto-renewable subscription before the “Renew Membership” button became available again. Has anyone experienced this after changing their Apple Account country/region? In particular: Is it possible to switch an existing Apple Developer Program membership from Apple Developer app auto-renewal back to manual renewal through the Developer website? Does Developer Support need to reset the previous app-based subscription or renewal status before the “Renew Membership” button becomes available? Has anyone successfully resolved this without allowing the Developer Program membership to expire first? I have already contacted Developer Support and tried all of the renewal options available to me. I also tried to use the Developer Support “Request a Call” option because the expiration date is approaching, but the callback page itself fails to load. The browser console shows a JavaScript error in getAcceptedCountryCodes: “TypeError: undefined is not an object (evaluating ‘e.countryItccList.country.map’)” As a result, I cannot even request a phone call with Developer Support through the website. So at this point: Renewal through the Apple Developer app fails because the item is unavailable in my country/region. Manual renewal through the Developer website is unavailable because the “Renew Membership” button is missing. The Developer Support callback page fails, so I cannot request a phone call. I already have an open Developer Support case, but my renewal deadline is approaching. If anyone from Apple sees this, I would especially appreciate guidance on whether Developer Support can reset the app-based auto-renewal status and restore manual web renewal for an existing membership. I am ready to pay for the renewal immediately, but currently there is no working renewal method available to me, and my membership expires on September 21. Any guidance would be greatly appreciated.

Hello Apple Developer Support, My Apple Developer Program membership was terminated under Section 3.2(f), and I would like to petition the App Review Board for reinstatement. However, I am unable to access the Developer Support / reinstatement process. When I select “Get Started,” I am asked to sign in. After successfully signing in with the Apple Account associated with my developer membership, the page redirects and enters a login loop, so I cannot submit a request. My account currently appears as CLOSED in App Store Connect. Could Apple Developer Support please advise how I can submit my reinstatement petition, or assist with creating a support case for my terminated membership? Thank you.

It is really funny that Apple Developer Program charged me the enrollment fee, but my account was never approved. My enrollment remained pending for a long time, and then the pending status was suddenly removed and I was asked to enroll again. I have already contacted Apple Developer Support several times, but I still have not received a clear solution. This issue has been delayed for a long time, and until now my account is still not approved even though the payment was already charged. I really need Apple Developer Support to properly investigate my enrollment, confirm the payment that was charged, and provide a clear solution instead of asking me to start the enrollment process again. I understand that personal credentials and payment information should normally not be shared publicly. However, because it has been very difficult to get proper support from Apple and my issue has remained unresolved for a long time, I decided to post the invoice as proof that the Apple Developer Program payment was already charged. I have tried contacting Apple Developer Support multiple times, but I still have not received a clear solution regarding my enrollment.

Hi, I am German and living in Thailand. My current Apple account is set to Germany, that's why I made another account with location Thailand. But I cannot enroll in the program because my German drivers license or german passport is not accepted. Of course I don't have any Thai documents because I'm German with a German passport, but living in Thailand. How can I register for the Individual Developer Program? Thank you Christian

Our app, Roll (Apple ID: 6797953438), has received two Guideline 4.3(a) spam rejections. Our responses have gone unanswered for almost 3 weeks, and then we got an account warning. August 27: First rejection. We replied requesting clarification, explaining the app’s functionality, and supplied a walkthrough video. September 14: After almost three weeks without clarification, we submitted a substantially revised build with new functionality. We included an explanation directly in the App Review notes. September 15: The exact same rejection, still without identifying the issue or addressing our notes to them. This time, it included a warning about account removal for repeated noncompliance. It seems Apple is refusing to read our replies. Instead, they got back to us with the same rejection and a warning. For what? Doing as we were told and writing a reply? Note that thus far, NONE of our replies have even been acknowledged. Has anyone resolved a similar 4.3(a) rejection? What helped you get specific clarification or a call with App Review?

Hi… i was trying to enroll my account and i got that message “Your enrollment in the Apple Developer Program is under review. Please contact us.” i sended an email but nobody responded me…

Hi everyone, I recently switched my Apple Developer Program membership from Individual to Organization. Following the change, App Store Connect is asking me to complete Form W-9. I am not a U.S. resident, and I believe I need a different tax form for my situation. On September 3, I emailed Apple Support asking them to review this and make the appropriate form available. It has now been two weeks, and I still haven’t received a response. Has anyone experienced a similar issue after converting their account to an Organization? If you managed to resolve it, which support team or contact channel helped, and how long did it take? Is there a way to follow up or escalate the existing request? If anyone from Apple is reading this, I would appreciate guidance on the next steps. Thank you for your help!

Hello, I enrolled in the Apple Developer Program as an Individual and completed the USD 99 membership purchase on September 15, 2026. The payment was successfully processed, and I received both the Apple order confirmation and invoice. However, more than 48 hours later: my Apple Developer account still shows the enrollment as Pending; the portal still displays “Purchase your membership” and asks me to complete the purchase again; I do not have access to an active Developer Program team; Xcode only shows my Personal Team, so it cannot create the required provisioning profile for the app because Sign in with Apple is enabled. I already contacted Apple Developer Support about 24 hours ago: Case ID: 102964975487 Enrollment ID: S4GNUQR7J6 Order Number: D005232549 Invoice Number: MD06813808 I have not submitted another payment because the existing USD 99 purchase has already been completed. Has anyone experienced the same situation recently, or could Apple Developer Support please confirm whether my case is already under review or requires any additional verification? Thank you.

I am posting here because the process of migrating my Apple Developer Program membership from an individual account to an organization account has become incredibly frustrating. I submitted my migration request on July 2 and provided all of the requested company and account information. As of today (September 1, 2026), 61 days have passed without the migration being completed. I understand that account changes may require verification, but waiting more than eight weeks with no clear timeline or meaningful progress is unreasonable. This delay is affecting my ability to manage my developer account and conduct business under my company’s legal entity. I have complied with every request and supplied the necessary information, yet I still do not know what is holding up the migration or when it will be completed. I would appreciate a clear explanation of the current status, whether anything further is required from me, and a concrete timeframe for resolution. If anyone from Apple Developer Support can escalate this matter to the appropriate team, I would be grateful. I have received many emails from the Apple team with the exact same message. None of them have stated any substance of value; they have simply stated that the process is underway, without providing any clear details on timeline or expectations. Has anyone else experienced such a lengthy delay when migrating from an individual membership to an organization membership? If so, how was it ultimately resolved?

I renewed my Apple Developer Program membership and the payment was successfully processed. It's now been 3 days, but my membership still shows as expired. App Store Connect says: “The Apple Developer Program License Agreement has been updated and needs review.” However, when I sign in as the Account Holder, there is no agreement available to review or accept. In App Store Connect → Agreements, Tax, and Banking, both Paid Apps Agreement and Free Apps Agreement show as Expired, with no option to accept or reactivate them. I've already submitted a Developer Support case but haven't received a response.

Apple Developer Team, please help review my enrollment. My payment has already been charged on saturday and I received the official invoice, but my Developer Program enrollment is still pending. I have contacted Apple Developer Support but have not received any response. Please help check my case and provide an update. Thank you.

How can I aplly reinstate my developer account I can’t found it.

Apple Developer Team, please help review my enrollment. My payment has already been charged and I received the official invoice, but my Developer Program enrollment is still pending. I have contacted Apple Developer Support multiple times but have not received any response. Please help check my case and provide an update. Thank you.

Hello, Our app has been in "Waiting for Review" since September 8 with no status change. It has never moved to "In Review." Steps already taken: Expedited Review Request, approved on September 11, but status did not change Contacted App Review Support for a status update, no response Requested a call, no call has taken place We have received no rejection, no request for additional information, and no messages in Resolution Center. This is time-sensitive: we have a real-world community event on September 19 in Düsseldorf, Germany, tied to this launch. App: KIBAKI: Persian Community Apple ID: 6797615150 Version: 1.0.36 (35) Submission ID: d1f921a3-9001-4ef2-a392-657860c437cd Submitted: September 8, 2026 Could the App Review team please check whether this submission is stuck in the queue? Thank you.

Has anyone successfully appealed an Apple Developer account termination under Section 3.2(f)? My individual developer account (about 50 live apps, all my own work, all revenue through StoreKit subscriptions) was terminated effective August 24, 2026 under Section 3.2(f) of the ADP Agreement. I believe it was triggered by internal tooling I built to automate my own App Store Connect workflow — metadata, build uploads, submissions — only on my own apps. I've filed an appeal through the official form, replied to the termination notice, and written to appstorenotices. For anyone who has been through this: Did your appeal succeed, and how long did Apple take to respond? Was the response you received a form letter or specific? Were you able to recover the withheld balance from legitimate sales, and through what channel? Is there any official channel I've missed beyond the appeal form, the termination-notice reply, and appstorenotices? Any firsthand experience would mean a lot. Thank you.

I can’t access apple developer support, The page doesn't open when I click the button.

Our company is enrolled in the Apple Developer Program as an organization. The current Account Holder is no longer employed by the company and cannot complete the Account Holder transfer. I am an authorized company representative. We can provide corporate documentation and authorization from a company officer to verify our organization and designate a new Account Holder. We have contacted Apple Developer Support under case 102964500080. Could Apple Developer Support review our case and advise us on the appropriate reassignment process? Thank you.

Hello, Our company enrolled in the Apple Developer Program as an organization in July 2026. After several weeks, Developer Support told us we must request reinstatement of an "original membership" terminated on March 31, 2025. The reinstatement request was then declined. Our current team has no record of any earlier membership, and we cannot identify which account or Account Holder it belongs to. We are not trying to bypass any decision. We only need to know: whether the earlier membership is registered to our organization or to an individual, and how to identify its Account Holder or regain control of it. Our last message to Developer Support has not been answered yet. Has anyone resolved a similar situation? Case number: 20000146296490 Thank you.